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Holiday Inn Express Savannah-Historic District

#13 of 113 Hotels in Savannah
Certificate of Excellence
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199 East Bay Street, Savannah, GA 31401
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Holiday Inn Express Savannah-Historic District
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Holiday Inn Express Savannah-Historic District
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1,702 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartford, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

While I rarely ever rate a hotel, I had to write about this one. I did not stay here as the hotel was having minor renovations at the time, and due to my severe asthma, I could not tolerate the odor of the harwood floor staining, and there were at times only one elevator working. Walking up stairs to my... More 

Was this review helpful? Yes
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for your Kind words extended to the staff. It was a pleasure to assist you, and we will be looking forward to having you stay with us in the future. Have a wonderful day! More 

Raleigh, North Carolina
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Holiday Inn Express is right on the main drag of Savannah, with a small area on the side street to park while you unload and where the valets wait to wisk your car to the garage next door and retrieve it for you also. The first impression I got of this hotel was that the clientele was much better... More 

Was this review helpful? Yes 1
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for choosing us, please come again! More 

Croydon
Top Contributor
65 reviews 65 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On arrival at this splendid hotel we were greeted by a charming hostess at the registration desk for arranging car parking. In fact everyone to whom we spoke was smilingly helpful and gave the impression of wanting to do all that they could to make one's experience of Savannah memorable. We stayed in room 614 which overlooked the Savannah river... More 

Was this review helpful? Yes
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for choosing us! I'm happy to hear that Shannon was so accommodating and pleasant, I will let her know of the amazing job she's doing. Please come again. More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was the second stay at this hotel in three years. The first visit was nice but this time was awesome because of the staff. The night manager, Macenzie was awesome. He was so personable and offered the best customer service, I have experienced in some time. The front staff, Tyler, Santiana and Shavon were friendly and professional- they really... More 

Was this review helpful? Yes 1
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for the compliments extended to the hotel and staff members. I will let each team member know what an outstanding job they are doing! Please come back and see us soon! More 

Chicago, IL
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here 4 nights on business and overall I was pleased with this hotel. It was a great location, the staff were really friendly and helpful, the furnishings and decor were updated and modern, and the bed was comfortable. The only complaint I have is that so many things were not working properly. First, one of the elevators was... More 

Was this review helpful? Yes
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for your valuable feedback, and we apologize for the challenges you've experienced while here. We are working very hard to tackle all guest challenges for a better guest experience. Have a great day! More 

Portland, ME
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 4 days ago NEW

Booked this for part of my stay as it was cheaper than the Hampton next door and most others in the River Street/Bay Street area. Just okay. Staff was pretty nice overall, room was like any other HI Express (had a fridge which was nice, and it seemed like 4-5 HBO channels if you plan on holing up in your... More 

Was this review helpful? Yes
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for your valuable feedback, and we apologize for the delayed elevator. I can assure you we are working diligently on getting this issue resolved and appreciate you choosing us. More 

Rome, Georgia
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Let me start by saying that the hotel is in the process of remodeling and I had one of the completed rooms. It was a beautiful room with a great bed. I had a serious issue with my car and the hotel staff on duty were immediatly pointing fingers and saying it wasn't their fault and that the valet service... More 

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The location is great and all staff members were very friendly and helpful. Evelvators were slow. One of two worked sporadically during our stay. Roof top pool is not heated, but hot tub worked fine. Great views from the pool deck. Breakfast, although nothing special, was nice to have included. My king room was small with no view, but quiet... More 

Was this review helpful? Yes 1
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for the compliment extended to the hotel and staff members. We apologize for the inconvenience the elevators has caused you during your stay, we are working very hard to resolve this issue. Have a great day! More 

Senior Contributor
25 reviews 25 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we only had one night in Savannah so I wanted to make a memorable one for my family. Holiday inn is in a wonderful location right across the street from the river and close walking distance to many fun things to see and do. The staff was super friendly and accommodating. We arrived earlier than our check in time after... More 

Was this review helpful? Yes 1
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks for your wonderful feedback, and we look forward to seeing you in the near future. Have a great day! More 

Appling, Georgia
Top Contributor
52 reviews 52 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I am just going to echo what others are saying. The staff, led by the manager Hope, are just outstanding!!!! Our room was beautiful and clean. and I mean CLEAN. We stayed in room 702 which is a corner room overlooking Bay street and the river. The owners of this property have a gem of a staff. stay here for... More 

Was this review helpful? Yes
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review

Thanks ktsmalls for the kind words. I'm happy to hear that you have enjoyed your stay with us, and I will be looking forward to having you here in the future. You rock! More 

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