I was recently there for a soccer tournament and can honestly report that the staff and facilities were great. One staff member in particular made me, our kids and the other parents feel right at home. His name is Bruce. Bruce even shared our victory at the tournament by attending and cheering us on. Just awesome! I will definitely stay... More

Words cannot express! Hilton Garden Inn is always on top of their game. The hospitality, comfort, cleanliness, and location all A+. I slept like a charm! Would recommend to those passing through the area. More

I am from Ohio and knew nothing of the area. There was a most wonderful employee working at the hotel who was genuinely helpful. I stayed 3 nights. I was there on business and found that after the 1st night and his helping me finding transportation and combined with his contagious smile, I looked forward to seeing that smile. He... More

I have stayed at this hotel several times when I visited relatives in Savannah. I have found it to be a lovely experience - nice rooms and especially wonderful customer service. Each time I have been there, a man named Bruce has been especially helpful. There were a couple of minor problems and he helped me with them. On the... More

As a loyal Diamond member for over 17 years this hotel has been the 2011 winner of horrifying customer service. First, I drove 5 hours from Orlando and arrived at 1:47 pm. Front desk person stated that the room was not ready as the two parties ahead of me got checked in. I figured that as a top tier member... More

First time in Savannah GA, picked this hotel through AAA. It appeared to have good ratings. We got in, looked around and found it a bit unclean. There was someone else's hair on the pillow. YUCK! It was late and we were tired and hungry. So we went to get something to eat and asked them to change our bedding.... More

First the bad news. There was a horrid smell in our room when we arrived, TV was small for the room size maybe a 20-25 inch. The bathroom leaked water on the floor when we showered. Now the good points. The room was clean with nice decor, the staff was attentive and prompt. I complained about the smell then we... More

I had a meeting at the college, right across the street. This location was PERFECT and up to the Hilton Garden Inn standards. From check in to check out, everything was a 10! I hope to return to the area and will certainly choose this location for lodging. Thanks! More

Me and my boyfriend we in Savannah for the Thanksgiving break. We arrived Savannah at 5pm on 24th of November. They gave us room 108 which was very close the conference rooms. The light at the entrance was off, I mean it was working at all. We got the king room with whirlpool, even though we were 2 people, they... More