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Hilton Garden Inn Savannah Midtown

#32 of 113 Hotels in Savannah
Certificate of Excellence
3.0 of 5
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5711 Abercorn Street, Savannah, GA 31405
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1 room 1 adult
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Hilton Garden Inn Savannah Midtown
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878 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We LOVED this hotel! and would definitely come back again! I for one did NOT want to leave! Although upon arriving, I had high expectations being that I work in a hotel myself, and they faired well! They are VERY clean and the Front Desk staff is ALWAYS courteous and helpful all hours of the night! Though upon entering the... More 

Helpful?
Thank Courtney B
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Courtney B, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our accommodations and friendly service. I appreciate your comments regarding our beds & linens and I have taken note. There is no better compliment than a return visit, so we hope to... More 

matthews,nc
Level Contributor
136 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I got a deal on groupon for the Hilton Garden Midtown and was very happy about it! We had a nice room, clean,and good coffee maker. Just had no complaints about it. The breakfast was super and started our day off right. Desk was very helpful with somewhere to eat lunch. There is several places near by,though you can't walk... More 

Helpful?
Thank deeMatthews_nc
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear deeMatthews_nc, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

Orlando, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

For a HGI this visit was very disappointing. To start the hotel does not smell good, its not inviting, just dull almost an old dusty smell. My bed cover is a dingy white almost yellow and I have stayed in enough HGI to know it is suppose to be white. The elevator is dirty, inside and out with smudgy fingerprints... More 

Helpful?
Thank Teresa C
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Teresa C, Cleanliness is a key priority, so I'm very sorry that you room did not feel clean and fresh. It was our pleasure to offer you a good faith measure for not providing you with the type of stay more indicative of our norm. We appreciate the feedback and do hope that you will consider a return visit.... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We get there and there is no parking. We couldn't figure out how the hot water works which took some help after a good hour. I asked to borrow a cork screw and was told that there wasn't one. The room was dated with patches, etc and the beds saggy. Stay far away..

Helpful?
Thank AndrewLanceUllman
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear AndrewLanceUllman, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Hilton. The details definitely do make a trip and we regret we missed the mark. Your feedback provides... More 

Collierville, Tennessee
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice hotel with clean rooms and reasonably priced, although the beds are a bit too soft for me. The restaurant was very crowded the morning we ate there and a bit understaffed. They very trying their best but the food was just so-so. I would stay here again, but hope they make a few changes.

Helpful?
Thank ibrake4java
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear ibrake4java, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding breakfast; I have taken note. On behalf of our entire team, I thank... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everyone was so friendly and helpful. The rooms were very comfortable. Happy with the location. Close to shopping and restaurants. Good breakfast buffet. My only complaint would be the parking situation. Shared with sister hotel. Short on spaces. Of course this location is not downtown, but it is a straight shot to the historic district-10-15 minute drive. The Hilton garden... More 

Helpful?
Thank Sharon N
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Sharon N, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal.... More 

Lowndes, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As I was checking in I realized I had forgotten something and asked the front desk clerk for the item. She said she would have housekeeping bring it right to my room. Ashleigh from housekeeping met me in the hallway to my room. I was struggling with everything I was carrying. She immediately helped me get my things in my... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan B
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Susan B, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Toni Pinto General Manager More 

Auburn, Alabama
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As with many Hilton Garden Inns, this hotel was nicely appointed with clean, comfortable rooms, and friendly staff. Breakfast was fine. The location is centrally located and in a good area, also easy to get to from the interstate.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SouthernLady13
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear SouthernLady13, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Toni Pinto General Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms and furniture are all tired, staff told us reno was coming soon. Location was ok for us with our own vehicle, otherwise it is a long trip to historic district.. Definitely better value out there for the price, when you consider it is nowhere near district.

Helpful?
Thank Jyljvx
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Jyljvx, I'm sorry that our decor left you underwhelmed. We appreciate your comments and will take them under consideration as we head into our renovation. Thank you for staying with us and for your time in reviewing our hotel. Sincerely, Toni Pinto General Manager More 

Savannah, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staying at the Hilton Garden inn was great. Staff was friendly and eager to make your stay enjoyable. Hotel was clean and very comfortable. In the future my family and I will stay at a Hilton garden Inn.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Cheryl W
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Cheryl W, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Toni Pinto General Manager More 

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