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Hilton Garden Inn Savannah Midtown

#26 of 114 Hotels in Savannah
Certificate of Excellence
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5711 Abercorn Street, Savannah, GA 31405
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1 room 1 guest
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Hilton Garden Inn Savannah Midtown
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797 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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  • All months
    (797)
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Los Angeles, United States
5 of 5 stars Reviewed yesterday NEW

Stayed here for business, will definitely be back. During my downtime I took the historic tour that picks up right at the hotel, which was very convenient and an amazing tour. I ate at the hotel for most of my meals but one night I picked up dinner at Bonefish Grill with is a 2 minute walk away. There is... More 

Review collected in partnership with Hilton Garden Inn

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Brandon, Florida
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall, I really liked this hotel. My husband and I arrived early, and yet Kenneth at the front desk was extremely helpful, and more than willing to accommodate our request to check in early. The lobby was decorated very nicely, and was extremely clean and well kept. When we arrived on the 5th floor where our room was located, I... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear mskirs, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. I'm very sorry for your experience with our room serve and that your towel had a stain; please forgive us. We do change all linens between guests. Along with providing us with areas of opportunity, your feedback... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at a lot of hotels, motels, this was really nice and clean. I will look for a Hilton first from now on. They have meeting rooms for businesses and family reunions. The only drawback is arriving late. If this happens, back lot parking is a long way to the front door. I went through the pool gates... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Featorfamin, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Mark Stratton General Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We had to make an Emergency visit to Savannah for a dying family member. The ease of check in and check out was wonderful. The hotel was clean and welcoming. Our room was great as well. The location of the hotel was also great so we only had to leave for a short time and quickly returned.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear 530shawnb, Thank you for taking the time to write a review. I’m pleased to learn that we could provide you with a good night's rest during a difficult time. We appreciate your compliments and hope to see you again under more pleasant circumstances. Best, Mark Stratton General Manager More 

Pensacola, Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I usually get there right after 1:00 and they are always able to accommodate me early. The housekeeping staff is courteous and helpful. Everyone from the front desk to dietary staff are extremely nice. I love staying at this Hilton. Great for me because it is close to the community I am working at.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Robin C, Welcome back! Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location have made for enjoyable stays. We appreciated having you as our guest, and look forward to your next visit. Best, Mark Stratton General Manager More 

Green Cove Springs, Florida
1 review
2 of 5 stars Reviewed 1 week ago

I would have to advise people NOT to visit this property. The room was average at best and the front desk associates were very nice, however, the room service and cleaning service is the WORST I have ever seen. I knew there was an issue when we were initially going to our room on the sixth floor at approximately 6... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear thomaswolfe1958, Thank you for taking the time to write. I regret the level of service you received while staying with us. This is not up to our high standards; please forgive us. I was disappointed to hear that you did not receive housekeeping service. I have already addressed our lapses with the team. Your valuable feedback heightens our awareness... More 

England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a really good stay. Staff really friendly and special mention to Kenneth, Avis and Christopher who couldn't do enough to help and always with a smile! Bus takes you to downtown in just a few minutes and it is located near several other restaurants and shopping.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear UKGT2015, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Mark Stratton General Manager More 

Gainesville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

This is a wonderful place to stay. Kenneth is great and everything for our sister weekend couldn't have been better. Absolutely a perfect place for a get a way. The room was 2 beds and sleeper sofa so we all had a place to stretch out. Everyone at the hotel we came across was very friendly and helpful. The breakfast... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Donna B, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time... More 

Decatur, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

I came in at 9AM on the day I was to check in just to ask when I could check in and what all I needed to do once I came to check in. Kenneth was phenomenal and let me check in right then! This made a big difference as I was worried about leaving my luggage in my car... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Derrick N, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Mark Stratton... More 

Social Circle, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

We selected this Hotel because of its convenience to the hospital. However, if I return to Savannah for pleasure, I would come back here again. I really appreciated having the availability of a breakfast and lunch buffet. The food and service was great and the price very reasonable. It was an emotional time for us and Kenneth (front desk) was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Savannah Midtown, responded to this review

Dear Judith F, Sincere thanks for taking the time to share your review. It’s encouraging to know that you were able to experience some comfort during a difficult time. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We hope to... More 

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