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Comfort Suites Gateway

2.5 of 5 596 Al Henderson Boulevard, (Gateway Boulevard), Savannah, GA 31419
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Comfort Suites Gateway
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Comfort Suites Gateway
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Comfort Suites Gateway
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161 reviews from our community

Traveler rating
    62
    52
    19
    16
    12
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68
48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kent, Ohio
Top Contributor
57 reviews 57 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We made a reservation here based on TripAdvisor reviews, and we were not disappointed. Traveling north on I-95, this time Savannah was just an overnight stop, so we didn't need a hotel down in the city. The hotel is located in an area when nearly every hotel chain imaginable is clustered. Make sure to pull into the LAST driveway on... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thanks for your fantastic review. We are glad that you enjoyed your time with us. We are pleased that you found our location satisfactory to your needs and especially the access that our hotel has to our each floor of the building. We see that you also found your stay to be clean and comfortable. I am... More 

Lithonia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love this hotel! I usually get the room with the jacuzzi, but lately we have been taking our teenage daughter and Mother-in-law with us. The breakfast is "just enough", but the staff is nice and the rooms are nice.

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for the kind words about the hotel. It’s nice to hear you had a pleasant stay with us and thank you for praising our service. We are very glad you enjoyed your stay with us enjoyed our complimentary breakfast along with convenient location. We invest a lot of time in effort to train our team... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The staff was fantastic. The beds and sheets were so comfortable. It was easy to book through Priceline and very convenient from highway 95. Excellent value, especially when you're making a quick stop.

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MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, We are truly ecstatic to receive such a wonderful review. 5 STAR is truly honoured. We are pleased to hear that you enjoyed your stay with us and found our staff to be very friendly and helpful and we glad that you found your room to be very clean and comfortable. We are glad that you found... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

The staff was great and very helpful during check-in, when my wife and I arrived in the room I checked the whirlpool because I have had problems with a dirty whirlpool in the past, and to my disgust the area around the jets was very dirty. I filled the tub and washed them myself, the hotel was pretty full and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback. We are pleased that overall enjoyed your stay with us. We consistently strive to ensure our guests feel the welcoming, warm, helpful and attentive service from the moment they arrive until their departure, which I am pleased you did experience. We apologize about the whirlpool... More 

Daytona Beach
Top Contributor
79 reviews 79 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was delightful though the location a bit difficult. Room was impeccably clean with an incredibly comfortable mattress. Easy to walk to a couple of restaurants which is nice. Staff was extremely courteous and tried to be helpful, though not experienced. Minor glitches but not enough to detract from the overall experience. They were: desk chair broken so since... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey for your recent stay at our hotel. We are glad to know that you enjoyed your stay with us. We apologize for the inconvenience caused by our staff. I have shared your feedback with our management team and will take care all the required actions to... More 

Myrtle Beach
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 22, 2014

Women at check in appeared to be more concerned with the telephone than she was with checking me in. It sounded like the calls were personal. A little difficult to find the way in from the highway, maybe a sign or two would help.

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay with us. We are pleased that overall enjoyed your stay with us. We are so sorry you were inconvenienced. We take all comments very seriously and I’ll certainly communicate with our management team and hope you will give us another chance to... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 21, 2014

This is a great hotel. The room was clean and everything was perfect. The checkin lady Jtalle was VERY rude. She acted like she didn't want to be there. The room service lady didn't even come and clean our room and give us fresh towels. I went downstairs and Jtalle didn't say anything to me or acknowledge me, so I... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, We apologize for the inconvenience caused by our staff. I have shared your feedback with our management team and will take care all the required actions to solve such issues and guarantee that it will not happen again. We are looking forward to welcoming you once again to overcome you impression of our staff. Kind Regards, The... More 

Charleston SC
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 4, 2014

I am so glad I asked to see the room before I paid. Went to view room and pull back a corner of the sheets and their was hair on the sheets and the sheets looked yellowish. Hotel looks nice but please just ask to view your room before booking.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay with us. Please accept our sincerest apologies regarding inconvenience you had experienced. Usually this is not a standard of our hotel. We will use this information to do everything possible to create an enjoyable experience for each of our guests. We apologize... More 

2 reviews
3 of 5 stars Reviewed December 3, 2014

Called ahead to be sure they had a hot tub. Should have asked if they had a working tub. After a long drive, so looked forward to a soak -- instead found it was lukewarm and pool water was warmer. After I brought it to their attention they "fixed" it but after 20 minutes we gave up.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconvenience you experience about your recent stay with us. We assure you that this is not the usual standard of our service to our guests. We have reviewed your comments and have taken appropriate action to resolve each issue. Your comments helps us to improve our service and provide a... More 

2 reviews
4 of 5 stars Reviewed December 2, 2014

Had a wonder stay! The staff was helpful and courteous. The room was clean and spacious. Complimentary breakfast was very good. Didn't feel rushed even though we didn't get tdownstairs to breakfast until it was almost over. Even got fresh food after breakfast was considered "over". Kids did want to hit the pool one more time before check out but... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review. It is a pleasure to read how much you enjoyed your stay with us here at the Comfort Suites Gateway. Your compliments of our friendly staff, hotel and its facilities are very much appreciated, thank you once again and we hope to welcome you back next time... More 

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Additional Information about Comfort Suites Gateway

Address: 596 Al Henderson Boulevard, (Gateway Boulevard), Savannah, GA 31419
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Gateway 2.5*
Number of rooms: 20
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Also Known As:
Comfort Suites Gateway Hotel Savannah
Comfort Suites Savannah
Savannah Comfort Suites
Hotel Style:
#4 Green Hotel in Savannah

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