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All 111 Savannah hotels

Comfort Suites Gateway

2.5 of 5 Hotel   |   596 Al Henderson Boulevard, (Gateway Boulevard), Savannah, GA 31419
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Ranked #55 of 111 Hotels in Savannah
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed August 11, 2014
Allae A Columbia, South Carolina
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138 reviews from our community

Traveler rating
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    14
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

My fiancee and I checked into this hotel on Friday and my family checked in later that day. The staff that was on duty when we arrived was pleasant but the experience we got later was horrible. My fiancee got a call at 215 in the morning saying his mother was in the hospital and she didnt have long to... More

Was this review helpful? Yes 1
Columbia, South Carolina
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2014

Nice and clean hotel, pillows and down comforter were lovely! Didn't want to wake up! Bathrooms were clean and spacious. Breakfast wasn't much variety but was okay. Sofa bed was terrible though, big enough for one person but mattress was so thin. Kids chose to sleep on the floor with the down comforter. Overall, would definitely visit again for those... More

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, We appreciate your review regarding your most recent stay with us. I see that you found your stay to be clean and comfortable. We pride ourselves on making sure each of our guests are having a comfortable clean experience. We are sorry for the inconvenience that you experienced. We assure you that your next stay will be... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

I would stay here again if given a chance.. Nice hotel.. from check in to check out... fabulous.... great Job! Rooms clean and A/C working great.. comfortable beds... my kids enjoy it.. A lot of hotels in the area but highly recommended with regards to quality of stay VS rate.. Thanks Comfort Suites.. Hope to see you soon.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, We are truly ecstatic to receive such a wonderful review. Thank you so much for sharing your comments and letting others know about our hard work and wonderful product. Thank you once again and please know we value your time and generous words. We hope to see you soon!!! Warm Regards, The Management Team at Comfort Suites... More

Delray Beach, Florida
Top Contributor
180 reviews 180 reviews
25 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed August 7, 2014

My wife and I stayed at the Comfort Suites Gateway a few years ago and in my review I was very positive about the experience. While the hotel is still good it did have a few areas that need to be improved. The bathroom mirror in our room had not been cleaned from the previous occupants. You could see where... More

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for the feedback. We take all comments very seriously and I’ll certainly communicate with our management team about issues you experienced. I’m so sorry you were inconvenienced and hope you'll give us another chance to welcome you back and see how we have improved. Thank you once again and please know we value your business... More

Shoreham, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 6, 2014

We stopped at this hotel driving down to Florida from New York. It was right off 95. It was very clean, had enough space for a family of five. It also had a free breakfast. After traveling 15 hours, we were glad the hotel had a pool for the kids. We also had dinner at the Cracker Barrel which was... More

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, We are very happy to hear that you enjoyed your time with us. We appreciate, that you took the time to share your experience with us. Thank you for your business and please know we value your comments and appreciate the feedback. All the best and hope to see you soon again Kind Regards, The Management Team... More

Englewood, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

Clean larger room. Comfortable beds, nice bedding and a good size bathroom. Friendly check in clerk. My only "complaint" is the WiFi was spotty at best. Tablet couldn't really ever connect. Other than that decent room for the price.

Was this review helpful? Yes
MasterkeyHotels, m at Comfort Suites Gateway, responded to this review

Dear Esteemed Guest, Thank you for posting this wonderful review on Tripadvisor about your stay with us. It was both pride taking and encouraging to learn that you thoroughly enjoyed your stay with us and found the hotel staff friendly and helpful. It is our continuous endeavor to serve our guests par excellence at all times during their stay with... More

Waynesville, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 17, 2014

I chose this hotel because we recently had a good experience at another Comfort Inn & Suites hotel. On first walking into the hotel it seemed very nice. Clean, etc. But here is what I found ... THE GOOD: 1. Rooms were clean and the beds VERY comfy. 2. The entire property/facility is very nicely appointed and clean. It seems... More

Was this review helpful? Yes 2
MasterkeyCares, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Esteemed Guest, We heartily apologize for any inconvineince you may have experienced during your stay with us. Your feedback will help us improve our services. Once again we regret that you could not enjoy your stay with us. I will immediately co-ordinate with my front desk, housekeeping and maintenance staff and get all the issues resolved at warfooting. I... More

Biloxi, Mississippi
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

I was pleasantly surprised when I stayed at this hotel. My sister and I stayed here for 3 days. The rooms were really nice and spacious. The breakfast was very good also. The price of the hotel was $89 per night for queen double beds. We booked it online! It was such a comfortable bed and room! If you are... More

Was this review helpful? Yes 1
MasterkeyCares, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Esteemed Guest, I am thrilled to read your gracious review about your stay with us on Tripadvisor. We acknowledge your appreciation about our room, breakfast and bed. It is our continuous Endearvor to serve our guests par excellence at all times during their stay with us. It feels really nice to have guests like you at our hotel. Looking... More

Hobe Sound, Florida
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 6, 2014

whatever you do, do not accept room 103!!! bathroom had a moldy tub, a ceiling fan running constantly, an exit door close to 103 slamming day and night, all that for $ 162.72!!!! To be fair , the room was clean and comfortable. complaints to the hotel, chain headquarters were not answered!!! never again will I stay at this hotel

Was this review helpful? Yes 3
MasterkeyCares, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Esteemed Guest, I appreciate your posting this review on Tripadvisor. Kindly accept my sincere apologies for all the discomfort you experienced during your stay with us, although I know that this does not justify the inconvenience you faced. I shall notify the housekeeping staff to look into the bathroom and ceiling fan issues. Also I should personally look into... More

Donalsonville, Georgia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2014

This hotel was clean, had friendly staff, good selection of breakfast items and had a nice pool area. The internet connection was abysmal and they mixed up our room reservation and gave us too small a room for our family.

Was this review helpful? Yes
MasterkeyCares, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Thank you dear guest for this honest review. We sincerely consider guest reviews and continuously strive to serve them in the most comfortable and amicable manner. It was nice to hear of your appreciation about the staff, pool and breakfast, however I would like to extend my apologies for the not so good internet experience. I assure you that this... More

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Additional Information about Comfort Suites Gateway

Address: 596 Al Henderson Boulevard, (Gateway Boulevard), Savannah, GA 31419
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Gateway 2.5*
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Also Known As:
Comfort Suites Gateway Hotel Savannah
Comfort Suites Savannah
Savannah Comfort Suites

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