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Comfort Suites Gateway

#49 of 114 Hotels in Savannah
GreenLeadersSilver level
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596 Al Henderson Boulevard, (Gateway Boulevard), Savannah, GA 31419
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Best prices for: 1 room 1 guest
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210 Reviews from our TripAdvisor Community

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Traveler rating
    82
    68
    24
    22
    14
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85
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8
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (68)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (43)
All months
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great service. Front desk very welcoming and breakfast was well prepared. Would definitely stay there again. I enjoyed my time there. The hotel is close to downtown without the pricetag. Very well kept rooms.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you so much for this review! We are so excited to hear that you enjoyed your time at the Comfort Suites. We aim to provide our guests with the highest level of customer service, so we appreciate your kind words of confirmation. Please be sure to visit us again on your next trip to the area!... More 

Jacksonville
1 review
3 of 5 stars Reviewed 5 days ago NEW

An ok hotel, but could use some work. In my room the flip lock was completely missing leaving a small hole in the door. It was clean, but not very well insulated against sound. I could hear the tv across the hall and the people above me walking around.

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for the feedback. We take all comments very seriously and I’ll certainly communicate with my team about the issues you experienced during your stay. I'm so sorry you were inconvenienced and I hope you'll visit us again so that we can exceed your expectations! Regards, The Management Team Comfort Suites Savannah Gateway More 

Washington, N.C.
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel smelled very good all the way through, halls, rooms, etc. The clean fresh scent was impressive. Housekeeping was good, beds were comfy, lots of pillows and room was clean and big enough, (we had two queens with a small couch). My mom who is a night owl complained that she could hear alot of stomping on the floor... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, We appreciate your review regarding your most recent stay with us here at the Comfort Suites Savannah. I see that you found your stay to be clean and comfortable. We pride ourselves on making sure each of our guests are having a exceptional experience during their stay. Thank you once again and we hope to get the... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel and room was nice and clean! After a long trip, I would like the front desk clerks to be a little bit happier and show more hospitality when you walk in! Good breakfast! Must eat next to hotel "Shell House". Wonderful seafood!!

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for providing us with feedback on your recent stay at the Comfort Suites. We are so pleased that you enjoyed our convenient location and clean rooms! We strive to provide our guests with the highest level of customer service, so your comments will be used as encouragement for our staff to ensure they exceed guest... More 

Jacksonville Beach, Florida
1 review
2 of 5 stars Reviewed 1 week ago

i choose to stay here due to bad weather and i needed to get off the road ,the front desk shuffled the rate to accommadate me. i should have took that as a hint that it was too good to be true.WRONG . the room i stayed in 111 floor was soaken wet. it appears that the water was coming... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, We are so sorry that your stay with us was less than satisfactory. It appears that we definitely failed to meet your expectations in a few areas. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. Again, we are terribly sorry that your experience with our hotel was... More 

1 review
1 of 5 stars Reviewed 1 week ago

Probably would have enjoyed our stay but the Horrible and the most rude person u could ever talk to. We left Thur. 24th heading to Savannah ga. For a very very long over due 3 day vacation with all 3 of my kids. A vacation that I have waited a very long time for. I have never been able to... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your most recent reservation. Policies, rules and regulations are put in place for the benefit of our guests and company, as well as the hotel property. We are very sorry to hear you were unable to have a satisfying stay with us. We do apologize... More 

Jefferson City, TN
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We had traveled all day when we decided to find a room. We chose Comfort Suites Gateway because we had stayed at Comfort Suites in the past. We weren't disappointed! The front desk lady (so sorry I don't remember her name!!!) to all staff we were in contact with, were friendly, courteous and very attentive of any of our needs.... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, What a delightful review! Thank you so much. We are thrilled that you were impressed by both by our product and service. Your kind words will be shared with the entire staff. We appreciate your business and look forward to seeing you again on your next visit! Regards, The Management Team Comfort Suites Savannah Gateway More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

was very comfortable.noise free,easy check in,really enjoyed the experience,would recommend highly.Stayed overnight 2 adjoining rooms,had reservations in advance,price was excellent,many restaurants within walking distance.Free continental breakfast between 6am to 9 am.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you so much for this awesome review! We are so excited that you had a comfortable stay with us at the Comfort Suites. We offer many great amenities to our guests, and we are glad that you were able to enjoy some of them during your time with us. Your recommendation means a lot to us,... More 

Hillsboro, Kansas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night on our way to South Carolina. It is easily accessible from the interstate and tucked back in so it was quiet. It was clean and the staff was friendly and helpful. The room we stayed in was a Jacuzzi suite, lots of room, nice choice of pillows and big bathroom. We soaked in the Jacuzzi... More 

Was this review helpful? Yes 2
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Thank you very much for your positive feedback. We are pleased you found our location satisfactory to your needs and enjoyed your stay. Clean rooms and helpful courteous service are our highest priority. I will ensure our team are reminded of the outstanding job they are doing. We look forward to seeing you again. Again thank you... More 

Davenport, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We were only able to spend one night at this beautiful hotel.We had two rooms. Lobby was so inviting. We requested 1st Floor and was ready when we arrived. Breakfast was excellent with loads of food and drinks. Beds felt so good with great pillows for a good nights rest, after running all over Savannah. Show, dinner and lots of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Comfort Suites Gateway, responded to this review

Dear Valued Guest, Please allow me to personally thank you very much for taking the time to respond on TripAdvisor. We are extremely pleased that you found our hotel to be a “Nice Place.” We look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at... More 

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