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Staybridge Suites Savannah Airport

3.0 of 5
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1 Clyde E. Martin Dr., Savannah, GA 31408
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Staybridge Suites Savannah Airport
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Ranked #76 of 113 Hotels in Savannah
A recent review
5 of 5 stars Reviewed April 12, 2015
GregM_VA
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104 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hotel facilities and room clean and nice. Trouble w AC unit cycling on with loud fan caused inability to sleep so I checked out the next morning and was charged 75$ early departure fee! Not mentioned with phone reservation direct to hotel, nor at check in or in email confirmation, although in small print on check in sign where you... More 

Was this review helpful? Yes
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

Thank you for your staying with us. We’re glad you found our hotel to be clean and nice. As you know, we’ve addressed your concerns with the HVAC system and billing. We apologize for any misunderstandings. We very much look forward to welcoming you back to Savannah! More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

Spent the night on the way home from spring break. Very nice clean hotel. Looks very new. My boys liked it so much they filled out the survey with very positive comments. The breakfast buffet was very nice. I would definitely stay at this hotel in the future. It was the best hotel of the three we stayed at during... More 

Was this review helpful? Yes 1
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

We were so happy to receive the feedback from your kids and are even more delighted to know you all enjoyed our time with us best of all hotels on your trip. We certainly look forward to welcoming y'all back to Savannah next time you're traveling through! More 

Augusta, GA
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 25, 2015

The check in process was pleasant although we had a couple of changes to make with my work mate. The rooms were clean and that is very important to me. The room was comfortable, as far as the air conditioner goes. It was a "suite" so it is very comfortable and makes it easy to have business meetings even late... More 

Was this review helpful? Yes 1
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

Thank you so much for staying with us. We're glad we were able to provide clean, comfy room that was spacious enough to use for business meetings, too. We'll share your comments with our kitchen team, too---they take great pride in whipping up great breakfasts and evening socials. We really appreciate your feedback! More 

Ocala, Florida, United States
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 22, 2015

I am lying in this bed trying to sleep after a long day of travel and the sheets are scratchy. My daughter's bed is the same way. The sheets have been washed so much, and are so cheap, that they have those little balls all over the surface. It's so uncomfortable. I usually stay at the downtown Savannah Staybridge and... More 

Was this review helpful? Yes
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

Thanks for giving us a try! We understand that you prefer the downtown location and we regret that our linens didn’t seem as soft to you. We regularly receive about how comfy our beds and linens are, so we definitely will share your comments with our linen service to see what may have gone awry. We appreciate you bringing this... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

Arrived late and last minute and were looked after by friendly and professional people. Room was large and clean. Located close to the airport. Free shuttle to large variety of restaurants. Breakfast included.

Was this review helpful? Yes 1
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

Thanks, Mike, for choosing to stay with us! We are thrilled to hear that you enjoyed your stay an that our team was able to help you feel welcome and comfortable despite your family's last minute plans. We look forward to seeing you guys again! More 

North Brunswick, New Jersey
1 review
2 of 5 stars Reviewed March 11, 2015

Staying at this location for almost a month. First cleaning service was scheduled for a Wednesday . So I packed my 2 month old and 3 1/2 year old up at 830 and left the room. I made sure the do not disturb magnet was on my counter and not on the door. Cleaning cart was 15 rooms down. Came... More 

Was this review helpful? Yes
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

Thanks for speaking with us about your situation. We know what it is like to juggle childcare for a toddler and a newborn and we apologize for any added inconvenience to you yesterday! When we’re aware that guests have specific needs (such as a certain time for housekeeping service,) we’re happy to accommodate them in any way we can. We’re... More 

San Diego, California
2 reviews
5 of 5 stars Reviewed March 9, 2015

I've been doing a lot of business travel lately, averaging about 100 hotel nights per year. Well, all I can say about this place is that my entire stay (13 nites) was really the best of them all. From the manager all the way to the housekeeping folks, the staff was genuinely courteous, competent, and helpful. The room service was... More 

Was this review helpful? Yes
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

What a great review! Thank you. As a road warrior, your opinion really means a lot to us because you've seen it all. We are energized by your feedback and we'll continue to work hard to provide a great place with clean rooms, friendly staff, and tasty food and beverage options. We look forward to seeing you again soon! More 

Great Neck, New York, United States
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2015

This hotel is extremely convenient for lodging near the airport. It is also a quick 20 minute drive to Downtown Savannah, the staff was very friendly, The rooms were also very nice. The only thing is that the breakfast could of been a bit better, but it was still very good for a complimentary breakfast.

Was this review helpful? Yes
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

Thank you for your review! We're glad you appreciated our friendly team and the effort we pout into making sure guestrooms are clean and our food and beverage options are tasty. We look forward to staying with us next time you're back in the area! More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

I am in Savannah Area at least once per month for business, and I love staying at the Airport Staybridge Suites!! The staff is very friendly and rooms are neat and clean!! It really is a home away from home! I love the breakfast and the social hour.....Great way to socialize and have some great eats!! I love staying here!!

Was this review helpful? Yes 4
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

Thanks for staying with us! We always appreciate feedback from our guests and we're thrilled to hear how much you've enjoyed your visits with us. Our team works hard to make sure rooms are fresh and clean and that our services are always provided with a smile---we appreciate your recognition of this and look forward to welcoming you back to... More 

Fayetteville
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 24, 2014

If you bring a pet(s) with you take pictures/document how you left the room, have the receptionist acknowledge how you left the room before leaving.The manager of this hotel said that it did not matter what pictures we had taken, we could have taken them at anytime during our approximate 42 hour stay at the hotel and they had also... More 

Was this review helpful? Yes
Jake A, General Manager at Staybridge Suites Savannah Airport, responded to this review

All guests with pets sign an agreement detailing the costs associated with damages in excess of normal wear and tear (such as pet droppings or spotting, excessive shedding, etc.) When our inspection uncovers evidence that these issues have been occurred, affected pet suites are taken out of service for professional cleaning and sanitization of upholstery, carpet, and carpet padding. We're... More 

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