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All 112 Savannah hotels

Comfort Inn & Suites Savannah Airport

3.0 of 5 Hotel   |   15 Jay R Turner Dr, Savannah, GA 31408 (Formerly Four Points by Sheraton Savannah Airport)
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Ranked #43 of 112 Hotels in Savannah
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
VW J Ontario, Canada
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177 reviews from our community

Traveler rating
    89
    46
    26
    10
    6
See reviews for
47
47
4
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Ontario, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel staff were helpful and pleasant - from reservation, to front desk check-in, to the breakfast area. However, the hotel itself could stand to be updated. There was a strong smell in the second floor hallway when we arrived and the carpets looked really worn. I believe this is a pet-friendly hotel which may explain the smell and condition... More 

Was this review helpful? Yes
Reedville, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I am so delighted with the staff at this establishment! They really go above and beyond to accommodate their guests! Special thank you to Tanya for helping me out of a jam. :D I would happily recommend their service to my friends and family.

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear StargirlVA, Thank you so much for posting your wonderful review. I am delighted to hear that Jatonia (Front desk Manager) made your stay an enjoyable experience. Your thoughts are greatly appreciated when we are discussing what we need to work on in order to assure that each of our guests has a wonderful experience here in Savannah. We appreciate... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed one night while traveling arriving at 2pm, no coffee in the lobby. Room was nice,clean with no evidence of previous pet. After dinner found that coffee urns (and they have three) were still empty. Room never got cool enough for sleeping, it was much cooler in the hallway. Missed breakfast (they stop serving at 9) but went to lobby... More 

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear jt595301, We appreciate your feedback from your stay at the Comfort Inn & Suites Savannah Airport. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. Please accept our apologies that we were not able to exceed... More 

Virginia Beach, Virginia, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2014 via mobile

Booked online. When arrived room was ready and exactly what we ordered. Eric was the staff member who assisted us. Even though he was working on Christmas, he was friendly, polite and accommodating to our needs. The place was clean and the breakfast was fine. The only suggestion I have is that then housekeeping staff use the stairs when not... More 

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Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Willow6203, It is always nice when our guests recognize our efforts. I am very glad Eric was able to make your travels a bit less uncomfortable, and he will be thrilled to know he left a positive impression on you during your stay. We hope you will come back and stay with us again in the future. Chamaine Bynum... More 

Cleveland, Ohio
Top Contributor
210 reviews 210 reviews
108 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed December 14, 2014

We are Choice Privilege members and that, plus the other TripAdvisor reviews helped me choose this property on our way to OH from FL. There are a LOT of hotels at this exit. This one looks good on the exterior, clean, etc. Front lobby is big, clean with lots of newspapers, tourism magazines around. We got the coupon from the... More 

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear ilive4sun, We appreciate your candid feedback from your stay at the Comfort Inn & Suites Savannah Airport. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services.Please accept our apologies that we were not able to exceed... More 

Hixson, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

The front desk clerk, Celeste, is one of the best customer service reps I have ever been in contact with. I travel for business and she got us a room at the last minute....direct billed!! This is not easy at an airport hotel. Thanks Celeste! You ROCK!!

Was this review helpful? Yes 1
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Travis B, Thank you for the wonderful review of the Comfort Inn & Suites Savannah Airport! We appreciate your comments very much, and I assure you I will share them with our entire team. Thank you also for recognizing Ms. Celeste for taking great care of you. We have an outstanding team here that truly cares about our guests.... More 

Kissimmee, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 29, 2014

As we traveled back to Florida from Charlotte NC we decided to split the distance and grab a room at this hotel in Savannah because we are traveling with are 10 pound MaltiPoo and they are pet friendly. We booked got a rate of $96.00 with AAA. As i waited to check in last night everyone had gotten a special... More 

Was this review helpful? Yes 1
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear JRomberg, Thank you for taking the time to provide us with feedback about your recent visit to our hotel. We appreciate your business, as it is our top priority to try to make every effort to assure that each of our guests has a wonderful experience here in Savannah. However, in your case it appears we failed to meet... More 

Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 19, 2014

I stay here fairly regularly with work, but have never found a particular reason to review. Up until today they have just been a clean, convenient and ok place to stay. (They were chosen by my company, not me.) But today we were celebrating the birthday of a fellow crew member (who didn't mention it until last minute) and I... More 

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Estevanico, Thank you for the wonderful review of the Comfort Inn & Suites Savannah Airport! We appreciate your comments very much, and I assure you I will share them with our entire team. Thank you also for recognizing Ms. Celeste for taking great care of you. We have an outstanding team here that truly cares about our guests. Thank... More 

South Park, Pennsylvania, United States
Top Contributor
102 reviews 102 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 18, 2014

we stayed here on one of the motel coupon book coupons you get at the state welcome center...our AC wasn't working, but since it cold that nite it didn't matter...the fan in our bathroom made an awful noise....when i told the girls at checkout she said she would have someone fix it..never said oh sorry or anything like that...the eggs... More 

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Denise Jo S, We appreciate your feedback from your stay at the Comfort Inn & Suites Savannah Airport. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. I have inspected the room myself and will be... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 16, 2014

I stayed for 2 nights at this hotel, we ended up with a King size suite. I came to Savannah for a conference with my family tagging along. Overall I was happy with the hotel. Our room was clean and it was fairly quiet, I did not hear a lot of outside noise. It is also very close to the... More 

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear k_duguid, Thank you for taking the time to review . It pleases us to know that our staff was warm, welcoming, and hospitable during your stay. Please know that you are welcome to be our guest any time you are visiting Savannah. Thanks again for letting others know your experience, but more importantly, thank you for being our guest.... More 

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Additional Information about Comfort Inn & Suites Savannah Airport

Address: 15 Jay R Turner Dr, Savannah, GA 31408 (Formerly Four Points by Sheraton Savannah Airport)
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites Savannah Airport 3*
Number of rooms: 79
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Also Known As:
Comfort Inn & Suites Savannah Airport Hotel Savannah
Comfort Inn And Suites Savannah Airport
Four Points Savannah Airport
Savannah Four Points
Savannah Sheraton
Hotel Style:
#13 Business Hotel in Savannah

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