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Comfort Inn & Suites Savannah Airport

3.0 of 5
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15 Jay R Turner Dr, Savannah, GA 31408 (Formerly Four Points by Sheraton Savannah Airport)
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Comfort Inn & Suites Savannah Airport
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Ranked #56 of 114 Hotels in Savannah
A recent review
4 of 5 stars reviewed yesterday
Cheryl R San Mateo, California, United States
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Mateo, California, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We got here late and stayed one night on our drive from New Jersey to Florida. Pet friendly and the rooms have recently been refurbished and beds are comfortable. Everything was clean and staff were efficient. Perfect for a one night stay and would stay again.

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CT
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I are finishing up a summer road rrip through the south and last year traveled across country. While most of the places were fine, this stay was one of the best. Clean, quiet, right off the highway, 15 minutes to downtown Savannah, close to Hilton Head. Large rooms, friendly staff, and thd best breakfast EVER in a... More 

Was this review helpful? Yes 1
USA
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was comfortable. Location is near airport and outlets (plus restaurants & more shopping). About 24 minutes drive to downtown, 45 minutes to Tybee Island. There was a lot of door slamming. Can't say who from. Breakfast needs work. Very busy Saturday morning & they had one person working. Didn't seem fair & allows for not such a positive... More 

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Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear dmlopez, We appreciate your candid feedback from your stay at the Comfort Inn & Suites Savannah Airport. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. Please accept our apologies that we were not able to... More 

VALDOSTA
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Very low water pressure in the shower; the staff slams the utility doors. Sunday morning I woke up to slamming of the utility doors over & over again. I was on the third floor. It would be nice if the staff could hold the door as it closes, to avoid it slamming. The shower curtain need to be washed &... More 

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Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Fatimadavid, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Chamaine Bynum (and staff) General Manager More 

Texas Gulf Coast, Texas
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 1 week ago

Rooms are on par with other Comfort Inns but this one is in need of modernizing for the electronic age and for business travelers. Rooms have no easily accessible outlets to recharge phones, laptops, Garmins, etc. I had to crawl under the desk on my hands and knees to unplug a lamp and coffee maker for access to an outlet.... More 

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Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear KeepClimbing, We appreciate your candid feedback from your stay at the Comfort Inn & Suites Savannah Airport. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. Please accept our apologies that we were not able to... More 

Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We only stayed for one night but I thought the accommodations were pretty good. The room was very clean and neat. The bed was quite firm but still comfy and provided a good night's sleep. The shower was very nice with good water pressure even at peak morning hours. The complimentary breakfast was definitely a bonus here! I have been... More 

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Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear DreamGirl717, Thank you for your recognition of our team! I am very pleased to read that my staff made your stay a pleasant experience. At the Comfort Inn & Suites Savannah Airport we try to make it our top priority to make every effort to assure that each of our guests has a wonderful experience here in Savannah, GA.... More 

Chesapeake, Virginia
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am an elite gold member for Choice Hotels...I have stayed at a lot of Comfort Inns....this one is average at best. Hotel is a bit dated. While the bathroom counter was granite, the tub was old marble-look plastic. The bed was comfortable and the AC worked well. Breakfast ran from 6-9am. We got there at 8am. No bread, little... More 

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Kristen I, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Chamaine Bynum (and staff) General Manager More 

Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a great stay at this hotel. Just 15 minutes to downtown Savannah, this was a good location for the price. The check in was smooth and the guy who checked me in was friendly. The room was very clean and modern, although the bathroom could use a little more help. It was fine for one night, possibly even more.... More 

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Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Erin151, Thank you for your recent review of the Comfort Inn & Suites Savannah Airport. Your comments about our accommodations are greatly appreciated as it is our top priority to try to make every effort to assure that each of our guests has a wonderful experience here in Savannah/ Pooler Area. We sincerely appreciate your feedback so we can... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago

I really wanted to like this hotel. The personnel are great, and the room itself I stayed in (316) was pretty good. It seems like the staff is doing the best they possibly can with what they are given - but what they are given is sub-par. For instance, the lobby was immaculate. But the carpets are badly worn and... More 

Was this review helpful? Yes
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Mark G, We appreciate your candid feedback from your stay at the Comfort Inn & Suites Savannah Airport. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. Please accept our apologies that we were not able... More 

Crystal River, Florida, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This has to be the worst Comfort inn I have ever stayed in. The chairs were dirty and smelled like pee, the shower had mold and hair. The a/c smelled and did not work well and the carpet was a tripping hazard!This place need's some tlc!

Was this review helpful? Yes 2
Chamaine B, General Manager at Comfort Inn & Suites Savannah Airport, responded to this review

Dear Joy R, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Chamaine Bynum (and staff) General Manager More 

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