The hotel itself was great, but the staff made the overall experience so-so. The decor made me feel like I was staying someplace special, even though I was paying rates comparable to the surrounding bland chains. The room was very clean, the bed was extremely comfortable and cozy, and I loved the decor. Even though the hotel was about 20... more

Arrived in the late afternoon and was forced to sign a commitment for 3 day payment before we could get a room key and see the room. After signing, we went out for dinner and returned late at night. Hotel is VERY far from downtown Savannah. At 11:30 PM we discovered a broken toilet that flooded the room on first... more

I have to agree with a couple of other reviewers about 'bait and switch' tactics. After I asked to see a room (and approved it) the desk manager quoted me a price. I asked if I could use one of those Guide Book Coupons that you pick up when you traveled, and he agreed, but gave me the key to... more

Booked the stay the same day we arrived in Savannah for a family medical emergency. The owner and his wife were very pleasant and went out of their way to make our stay as pleasant as possible. The room was great, beds very comfortable, bathroom accommodations were great. Read some other comments and disagree with most. We had NO problems.... more

Hotel uses bait and switch tactics. They advertise a low price in those guides that you pick up at the states welcome center but when you get there they tell you that room is unavaiable even though the hotel is empty, so you have upgrade to a so called suite. The place looks clean from the outside and has very... more

Cool decor can only take a hotel so far. On the positive side, the beds were lush and comfortable. The sheets were absolutely wonderful. On the negative side, every vending machine was sold out of water. The breakfast buffet had run out of coffee. All of the foods at the breakfast buffet were processed and looked like they were designed... more

The people at the front desk barely speak English and are very rude. more

Great Hotel! Very clean, very nice contemporary style. Alot better than we expected. We were very pleased. We would definitely stay hear again. Highly recommended :) more

Place looks OK when you walk in... very cheap though You can here EVERYTHING through the walls... and Vinny is just in another world.... no help from him at all.. very bad customer service.. and I agree.... this hotel is NOT 10 MINUTES from downtown.. more like 30 min don't plan on catching a cab from there to downtown.. unless... more