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Hilton Garden Inn Savannah Historic District

#35 of 113 Hotels in Savannah
Certificate of Excellence
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321 W Bay St, Savannah, GA 31401
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Hilton Garden Inn Savannah Historic District
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Hilton Garden Inn Savannah Historic District
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943 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, South Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everything I expect from the Hilton family. Valet parking is the only option and it is $25, which was a little bit of a negative. Several great shopping and eating establishments nearby. I never heard any street noise. I was also close to the elevator and did not hear noise from the hall.

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Jonesboro, United States
1 review
2 of 5 stars Reviewed 1 week ago

Not a good value for the price. It's a good location but they charge an additional $25.00 for valet parking on top of their already overly high price and have zero handicap parking availible. The mattress was terrible, sagging on both sides, hump in the middle and we sank into it like you were trapped in concrete making it difficult... More 

Review collected in partnership with Hilton Garden Inn

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Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Hello Jim. Thank you for taking the time to leave your feedback on Trip Advisor. We do have accessible parking available, however, we are valet only and cannot allow guests to park their own vehicles in the garage. This measure is in place to ensure the safety and security for all guests vehicles. We can also assure you that our... More 

Havre de Grace, Maryland
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I wouldn't recommend for business, Between fog horns on the river and traffic noise hope you are not a light sleeper. $25 for the parking a nice seems a bit high too. Hot tub was nice bring a towel. 14.95 for breakfast was a bit high too. Staff was very friendly, happy to help an met what you expect from... More 

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Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you for recently staying with us. We appreciate you taking the time to leave your feedback. We apologize if you found our valet parking service fee to be excessive, however, we can assure you we strive to ensure that our valet parking fee is comparable to others within the historic district. We also want to take this opportunity to... More 

Zurich
1 review
3 of 5 stars Reviewed 1 week ago

I rented a Suite and it was very small. Once we opened the hide the bed it was difficult to walk around the room. The room was clean but very noisy until 2am with all the pedestrian on the street. The breakfast at 14$ is basic without a good variety. Very few guest used the restaurant probably because of this.... More 

Review collected in partnership with Hilton Garden Inn

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Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you very much for recently staying with us here in Savannah. We strive to provide a superior experience and great value for all our guests and we apologize you did not enjoy all aspects of your stay. We do apologize if you felt as though our valet parking fees were not clearly indicated upon arrival. Our valet parking fees... More 

Brunswick, Georgia
Top Contributor
97 reviews 97 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose the Hilton Garden Inn for one reason: It had a room with a bath. Granted, it was a whirlpool bath (not my first choice) but it was a bath. Not a hotel mini tub type bath, but a nice, deep, tub. There was actually a second reason...it was available. On Mother's Day weekend, during Graduation season. So we... More 

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Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Laurie, thank you very much for your candid feedback regarding your recent stay. While we hope all our guests leave feeling as though they received a great value, we apologize this was not the case for your stay. We use feedback, such as yours, to continue to look for ways to provide our guests with a great value and experience.... More 

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Didn't research the parking fee... it is $25 per night. So with taxes and parking, another $48 was added to our bill. Thank goodness we were only staying one night. Parking on the street is metered, and the public parking lot next door charges $20 per night. Hope this helps someone plan their trip. Other than that, the hotel was... More 

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Tampico, Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel has a very good location very close to the main attractions of the city, such as the market at the river, the market and some of the tradditonal shops of candies, good restaurants are closer too,

Review collected in partnership with Hilton Garden Inn

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The Villages, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel seemed expensive for what you get ... $25 a day for parking was high. Trash around the hotel was unacceptable and glasses and napkins on the hallway tables unsightly. Did not eat at the hotel. The service at the valet parking was quick and the workers friendly.

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Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Dear Laura, Thank you for your feedback. We're glad you chose to stay with us on your recent trip to Savannah and we apologize your experience with us was not an excellent one. We have addressed the hallway cleanliness issues with our housekeeping director and appreciate you letting us know about this. While we are glad to hear you found... More 

Cumming, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was a good place to stay as it is by the riverfront. We were there for a wedding so we didn't get to experience everything Savannah has to offer. The only problem I had was that there was a $25 valet fee everytime you took the car out of the hotel and this was not related to us... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I spent two nights at this hotel for a girls weekend getaway. We paid around $300/night for two doubles with a balcony. I felt this was extremely overpriced for the quality of the hotel. Lobby bathroom were poorly maintained and was always out of toilet paper. Front desk line was always long. Poor quality linens and towels. Our room was... More 

Was this review helpful? Yes 1
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Lindsay, we are so sorry to hear about your recent stay with us. We can assure you the safety and security of our guests is of the utmost of importance to us and the individuals causing the incident were dealt with properly by security. We have also notified our Front Office Manager as well as our Housekeeping director to make... More 

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