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Hilton Garden Inn Savannah Historic District

#28 of 114 Hotels in Savannah
Certificate of Excellence
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321 W Bay St, Savannah, GA 31401
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1 room 1 guest
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Hilton Garden Inn Savannah Historic District
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1,038 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leesburg, GA
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Oh the people were great. The food was great. The room was great! You coudldn't beat the location. I jogged to Forsyth Park for morning runs. I had City Market in the rear and River Street to the front. The valet service was impeccable. The check In was flawless. Check Out was even better. The breakfast was the best. The... More 

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Villa Rica, Georgia
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

booked 3 rooms top floor , or any upper floor, facing river , 1 with Jacuzzi tub . got there the rooms were on floors 3 4 6. 2 facing back alley NO JACUZZII . my wifes feet swell up so we soak them at night in a Jacuzzi tub after long walks. we always do the front desk could... More 

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you for your feedback. We do apologize for any inconvenience you may have experienced during your stay. Because a standard king room was originally booked, we, unfortunately, could not honor the request for the Jacuzzi tub, as we were already sold out of that specific room type. We typically receive such rave reviews of the service delivered by our... More 

Atlanta, Georgia
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We often choose Hilton properties for our trips and are never disappointed, the Hilton Garden Savannah Historic was no different. Friendly and welcoming staff, clean well appointed rooms. Special note of appreciation to the smiles of Vaencia and the restaurant recommendations of Brandon, who was always quick to retrieve our vehicle with a quip.

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you for the outstanding review! We are so happy to hear that you enjoyed your stay with us and that you found the staff welcoming and friendly, especially Valencia and Brandon. We will be sure to let them both know of your compliments. We hope to be your hotel of choice for any future travel back to Savannah! More 

Rock Hill SC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I plan an annual Men's Golf Group and this is by far the easiest trip I have ever planned. Rachel Cretella and Tammy Miller were very easy to work with and were a pleasure to work with. The hotel is walking distance to anything you would want to do in Savannah. The staff was very friendly. The Housekeepers, Engineers, Front... More 

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you for taking the time to leave a review of your recent stay! We are pleased to hear that planning was a breeze for your trip, and we will pass along your kind words to both Rachel and Tammy. We can’t wait for you to come back soon! More 

United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I love the location just close enough to River St but not as noisy. The staff has a great attitude and are very helpful. Room has always been very clean, well maintained, and serviced. There is always fresh fruit baskets on the floors and the lobby has fresh lemonade or drinks. I have stayed here several times because of the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Hello Anna! Thank you so much for your review and loyalty to our property! We especially enjoy hearing that the service you receive each time you stay with us continues to bring you back. We look forward to your next visit to Savannah for another unforgettable stay! More 

Leesburg, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ive stayed in many hotels in Savannah. This one is by far my favorite. Check IN - I was early- They did not bat an eye. Valet, was impeccable. Check-In flawless. Check Out - was even better! The breakfast was exceptional! The friendly atmosphere was the best I've experienced in Savannah Hotels on at least a dozen visits. I will... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

We are thrilled to be your favorite Savannah hotel! Thank you so much for taking the time to leave a review of your recent stay. We love to hear that you thoroughly enjoyed your stay with us and would choose us again for future trips to Savannah. We look forward to welcoming you back again soon for another unforgettable experience! More 

Savannah, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice Stay. Bed was comfortable. Room was not as clean as it could have been, but overall good stay. Hotel is located right on Bay Street which is a busy street. Beautiful view as you open your curtains if you have view of the river.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you, Taylor, for your review. We apologize that the room was not cleaned to your satisfaction, and we have passed your concerns onto our Director of Housekeeping to ensure that future guests do not have this same experience. We are happy to hear that overall you had a good experience, and we hope that you will return for another... More 

Brunswick, Ohio
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Valet service was very prompt. Highlight was Kelly, the concierge. She was incredibly helpful. Wanted to do a side trip to Hilton Head and she gave us directions to a lovely spot - resort at the lighthouse. Gave us some good tips on what to see in Savannah. Great location - right across the street from the... More 

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you for taking the time to leave us a review of your recent stay! We are pleased to hear that you found Kelly so helpful in organizing your side trip to Hilton Head. We will be sure to pass along your compliments to her. We hope to become your hotel of choice in the Savannah area. Thank you! More 

Dayton, United States
1 review
5 of 5 stars Reviewed 1 week ago

The people were great, the rooms excellent, location perfect. I was here on business but plan on coming back with my wife for a weekend get away and I will be staying here. There are some fabulous restaurants with in walking distance.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you for the five star review, Michael! We are pleased to hear that you enjoyed the service from the staff and location of our property. We look forward to welcoming you and your wife back very soon! More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed 1 week ago

The rooms at the Hilton Garden Inn Savannah are average at best. There is also a foul smell that sometimes comes from the Papermill. When I checked out of the hotel, I accidentally left my Samsung Tablet in the room. Housekeeping tracked down someone that knew me to make sure it was returned. I didn't even notice it was gone.... More 

Was this review helpful? Yes
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review

Thank you for your review. We apologize for any inconvenience you may have experienced from the smell of the paper mill. On a more positive note, we are happy to hear that you greatly enjoyed the helpfulness of the staff and that we were able to return your tablet to you. We hope that you will consider us again for... More 

Hotel Review Summarization

What travelers say

  • City Market(25)
  • Valet parking(12)
  • Great location(10)
  • Friendly and helpful(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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