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SpringHill Suites Savannah Airport

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One Jay R. Turner Drive, Savannah, GA 31408
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SpringHill Suites Savannah Airport
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SpringHill Suites Savannah Airport
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174 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (48)
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Pittsburgh, Pennsylvania
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Basic model airport hotel but fits the bill for an airport stay. Free breakfast, clean room, courteous staff. Conveniently located to airport facilities and plenty of restaurants and shopping nearby. Right by the new outlet stores. Reasonably priced kitchenette in the room. While not anything remarkable, it certainly fit the bill for a couple of days of business in the... More 

Was this review helpful? Yes
Weston, Florida
Level Contributor
147 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you have to, or want to, be close to the airport this is the best choice. Staff was outstanding, rooms are big, bed is super comfortable. The breakfast went above what you normally find in this level of property. Although I didn't use it, the on demand shuttle was an excellent convenience for my business colleague. Will make this... More 

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Marianna, Florida
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here going to and returning from NC recently. Check in was quick and easy and the front desk employee, Wallace was very helpful and courteous. We were disappointed on our first visit because our room was handicap accessible; not our choice, but ok for the night. Upon our return trip, Wallace was there when we checked in and... More 

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Atlanta, Georgia
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff is very pleasant and the hotel very clean. I'd probably rate it 3.5 if that was an option. The place is nice enough if all you need is a decent room or a reasonably priced place to spend the night, but I probably wouldn't bring my family here (unless for a single overnight stop). The pool is very... More 

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dixonproperties, General Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for your comments. We appreciate your staying with us. Karen McCoy More 

Elkhart, Indiana
Level Contributor
181 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 3 weeks ago

All the quality of Motel 6 at only three times the price I’ve been so spoiled at staying at Marriotts in Asia with their wonderful hospitality and commitment to quality that it’s quite a shock to stay at a Marriott like this. Good points: very close to the airport (along with a large number of other hotels) and the shuttle... More 

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dixonproperties, General Manager at SpringHill Suites Savannah Airport, responded to this review

Dear Ripwalk, Thank you for your review, I appreciate all guest reviews they can only help us as a team provide better customer service. If you would like to give me a call to discuss your experience further, I will be in the office all week beginning Monday at 8 am. Respectfully, Karen McCoy More 

Fairfax, Virginia
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its been a little over nine months 9/14 since our last visit to this hotel. It was a bad experience and we gave it a two star rating stating we would not return, but based on the management response we decided to give it one more chance. Kathy did I great job on our check in and we preceded on... More 

Was this review helpful? Yes 1
dixonproperties, General Manager at SpringHill Suites Savannah Airport, responded to this review

Dear Guest, I am sorry to hear that your stay was so disappointing, I apologize and thank you for giving us another chance. Karen More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

My stay here was comfortable. The staff was friendly and helpful. The hotel is conveniently located next to some nice restaurants and shopping centers. My room was clean. My only issue was whenever the maid service cleaned our room they forgot to give us clean wash clothes and towels.

Was this review helpful? Yes
dixonproperties, General Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for your review, I appreciate your comments on your stay with us, I will certainly look into what happened with your housekeeper not servicing your room to our Marriott standard. Respectfully, Karen More 

Phoenix, Arizona
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 25, 2015

My husband travels for work & stays in many different hotels. This location is by far one of the worst in many ways: HORRIBLE customer service all around! The manager appears to be angry & complacent about having to talk to anyone about any issues at all. The night desk clerk was not helpful at all when told the room... More 

Was this review helpful? Yes 1
dixonproperties, Manager at SpringHill Suites Savannah Airport, responded to this review

Hi Cynthia T, This review is terrible for me to read. I am so sorry about your experience, please feel free to call me if you would like to talk with me. Karen McCoy 912-629-7775 More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2015

Normally I always stay at the sister property Towne Place Suites however they were booked so I attempted to call Spring Hill Suites to make a reservation for 3 days. "Sheena" cut me off on the phone and then transferred me to the corporate Marriott reservations line without bothering to tell me. I called back and she hung up on... More 

Was this review helpful? Yes 1
dixonproperties, General Manager at SpringHill Suites Savannah Airport, responded to this review

Hello, I just left you a voice mail, please give me a call when you get a chance. Karen McCoy More 

Dalton, Georgia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 4, 2015

Rooms are nice and spacious. Clean. Reasonable prices. Very good location to go shopping, lots of eateries to choose from within 10 minutes of any direction. Complimentary breakfast is very good and the staff is very professional. Would stay there again.

Was this review helpful? Yes
dixonproperties, General Manager at SpringHill Suites Savannah Airport, responded to this review

Thank you for staying with us. We just had a huge Tanger Outlet open up at our exit 104. Karen More 

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