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DoubleTree by Hilton Savannah Historic District

#37 of 113 Hotels in Savannah
Certificate of Excellence
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411 West Bay Street, Savannah, GA 31401
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Sweet Dreams + Breakfast
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DoubleTree by Hilton Savannah Historic District
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DoubleTree by Hilton Savannah Historic District
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1,164 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
18 reviews 18 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for 2 weeks whilst on business so plenty of time to assess Pros - Friendly staff - Nicely refurbished rooms with great TVs,beds,shower - wifi worked well - Breakfast nice - super location Cons - Very noisy especially at weekends - TVs can be heard through walls - Expensive! for the price I would expect breakfast to be included... More 

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New Britain, Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

very satisfied with greeting, ease of checking in, extremely clean rooms and bathroom. very comfortable beds. definitely will stay again. the auto piano in lobby added a class touch. the valet took care of the car and brought the suitcases to the room. they were very courteous and efficient.the location was right in middle of the historic district in savanah.... More 

Review collected in partnership with DoubleTree by Hilton

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Monterey, California
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I don't doubt that the famed Southern charm and hospitality is evident at many Savannah hotels, but I can't imagine that the charm and hospitality of the staff at the Doubletree Historic District location could be exceeded elsewhere. Physically, the hotel is nicely updated, and has a clean, fresh appearance. It is immediately adjacent to the City Market, and is... More 

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Addison, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were there for three nights and the staff was excellent and very helpful. The Concierge arranged a trolley tour for us and actually walked us outside the hotel to make sure we made our connection with the tour. The staff greeted us every time we walked through the lobby. It was a quiet and well kept property. The Bellmen... More 

Review collected in partnership with DoubleTree by Hilton

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Stockbridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

We went to visit Savannah State University and stayed at this hotel. It was absolutely spectacular. The location was perfect. we visited River St and ate at the Shrimp Factory and the food was delicious. Thanks Savannah, Georgia and I hope to see you again soon.

Review collected in partnership with DoubleTree by Hilton

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Atlanta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is located in the Historic District - walking distance to great bars, restaurants, the river, historical sites, etc. Very clean and well appointed. Valet is a little expensive, but very efficient.

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review

Thank you for recently staying with us. We're glad to hear you enjoyed our location and were able to take advantage of so many of the sites, restaurants, shopping, etc. throughout the area. We hope you'll come back and stay with us again on future trips to Savannah. Thank you. More 

Charlotte, NC, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in this hotel quite a few times now and the reason is simply location. Right across from the city market, the horse buggies, and within walking distance to fabulous restaurants. The rooms are rather small (even the suites) and the bathrooms even smaller. The lobby just got an update, but I think they should have given the... More 

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review

Hello Susanne! We're delighted that you've chosen to stay with us on several occasions. The hotel just completed a full renovation, to include the guest rooms, lobby, dining and bar, meeting space, etc. and we're sorry to hear you did not enjoy the new rooms. We hope you'll continue to stay with us when traveling to Savannah despite this one... More 

Savannah, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Staff was rude, overcharged the room from the original reservation, shut off room keys in the middle of the night, held keys to vehicle to make you come and speak with them about their mistakes (they never left a message on the cell or the room phone indicating there was a problem), poor communication. Need I say more?

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review

Jennifer, thank you very much for your feedback. We do apologize for the issues you experienced during your stay with us, however, we can assure you this is not typical of our staff. We have already discussed this issue with our front desk team members and hope that, despite your initial experience with us, you'll choose to give our property... More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

Great experience! Cheerful, smiling, and most helpful staff. Prompt and efficient service! Great location! Thank you for making this trip enjoyable. Would definitely reccomend this hotel to enyone and would choose this hotel over others in the area to stay at again.

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review

Frances, thank you so much for your review. We appreciate you taking the time to leave us a great five star review on Trip Advisor. Thank you again for letting others know you enjoyed your stay with us and recommending our property to others. More 

Panama City Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I love this hotel: room, service, location. Just better bring your earplugs if you get a street room, and be ready for $25/day valet, although local parking is about as expensive and a walk. Bar had free wine tasting in evening. Very nice comfortable lobby. Free internet is avg speed. Can purchse faster for $5. Rooms needed a minbar!

Review collected in partnership with DoubleTree by Hilton

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