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Howard Johnson Express Savannah

#83 of 114 Hotels in Savannah
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17003 Abercorn Street, Savannah, GA 31419-9787
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Howard Johnson Express Savannah
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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McMinnville, Tennessee
3 of 5 stars Reviewed 1 week ago

the hotel was ok but the bed was amazingly comfortable. The shower was covered with black mold around the bottom of the shower. The shower head was not working properly it needed a good cleaning also. The room carpet was dirty.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, Thank you for writing a review about your recent stay with us. We do value your business and your feedback. We are glad our accommodations and amenities contributed to making your stay a comfortable one. I apologize for letting you down on some aspects of your room's condition. I have addressed your comments with our housekeeping and... More 

Madison, South Dakota
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 1 week ago

Nicely decorated interior with large flatscreen and comfortable bed with many pillows. Sadly, thats about all the good things I can say. Internet is useless if you can even connect to it (think of the 90's). Only one antenna exists for the entire property so coverage is terrible. Breakfast is like what you would get at a cheap no frills... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, We are so sorry that your stay with us was less than satisfactory. It appears that we definitely failed to meet your expectations in a few areas. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. Again, we are terribly sorry that your experience with our hotel was... More 

Tifton
1 review
3 of 5 stars Reviewed 2 weeks ago

Front desk personnel were rude, anti-friendly and unwelcoming. Rooms were fine. Will not return to this one.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey for your recent stay at our hotel. We are glad to know that you enjoyed your room. However, we do apologize for the inconvenience caused by our staff. I have shared your feedback with our management team and will make sure all the required actions to... More 

Redlands, California
2 reviews
1 of 5 stars Reviewed 2 weeks ago

So me and my sister decided to go on a road trip. First night here the TV wasn't working for about three hours, it actually ended up being that we sat in the car for a couple of hours as opposed to stay in the room;and the wifi is the worst I've even seen, it doesn't actually reach our room... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, We regret that your stay with us was less than satisfactory. I am so sorry that our amenities appear not to have met your expectations. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a... More 

Kellogg
1 review
3 of 5 stars Reviewed 2 weeks ago

I was quite impressed at first. The front desk girls were nice, but I paid with a coupon and was told that they probably be ouldnt be able to honor the $10 more weekend rate, that I would most likely have to pay the $129 for Friday and $129 for Saturday. So come Friday I went down to ask once... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay at our property. We are very glad to hear that your stay was satisfactory, but apologize for the issues you experienced during your time with us. We strive not only to provide our guests with clean, comfortable rooms, but excellent customer service as well. Your comments have been... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Continental breakfast waffles coffee lots of people trying to get breakfast in a small area. Bathroom Mold on ceiling and around caulk in the shower. Shower head barely attached to the wall. The rooms smell, had a mom smoking pot with three kids in the room next door. Guest services was nice other than that hotel needs remodeling bad.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, We are so sorry to hear about of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback and your suggestions will help us improve our guest experience. Again, we apologize for the issues and we hope to have another chance to serve you in the future. Regards, The Management Team Howard... More 

North Port, Florida
5 of 5 stars Reviewed 3 weeks ago

Our first vacation ever and thanks to the staff at HJ pointing us in the right direction, we had fun stuff to do every day of our stay

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, Thanks for your fantastic review. Our staff works hard each day to provide unforgettable experiences for guests, and we’re overjoyed that you experienced just that. I have shared your feedback with our entire team. Thank you again for your feedback and look forward to seeing you again soon! Regards, The Management Team Howard Johnson Express Savannah More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

This was a last minute booking and we got the room for 135+. The check-in went pretty quickly the lady at the front desk was nice. She was very helpful! The only problem that I have is that the room was a little outdated but cozy for the overnight stay. I hate that it's not a vent in the bathroom!... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, Thank you for taking the time providing us with feedback from your recent stay. I see that you enjoyed your stay but had a few inconveniences. I would like to start by sincerely apologizing for these inconveniences. I will pass your comments onto the correct team members to ensure that they are corrected. We look forward to... More 

Orlando
5 of 5 stars Reviewed 4 weeks ago

The clerk was very nice. She works too hard though. She was there to check us in at 11 pm and back for breakfast at 8. Btw, the room was clean, nicely decorated, and reasonably priced. The breakfast was good.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Regards, The Management Team Howard Johnson Express Savannah More 

Nashville, Tennessee
5 of 5 stars Reviewed 4 weeks ago

My wife and I decidedly on savannah for our honeymoon. The room was a reasonable price, housekeeping was prompt and cleaned very well. Front desk staff was always helpful and the pool was awesome. Also the hotel was literally 10 minutes from the mall, But be mindful tybee beach is about an hour away. Other than that everything is very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Howard Johnson Express Savannah, responded to this review

Dear Valued Guest, Thank you for your recent review of our property. We are always pleased to hear our guests enjoyed their stay with us. Our highest priority is to provide comfortable and friendly accommodations. I will be sure to pass on your kind words to our entire team. On behalf of the staff, we look forward to welcoming you... More 

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