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Extended Stay America - Savannah - Midtown

2.5 of 5
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5511 Abercorn Street, Savannah, GA 31405
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Extended Stay America - Savannah - Midtown
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Ranked #80 of 114 Hotels in Savannah
A recent review
3 of 5 stars reviewed 3 weeks ago
MissPam60 Muskegon County, Michigan
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102 reviews from our community

Traveler rating
    21
    32
    20
    8
    21
See reviews for
19
27
8
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
    (102)
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    (26)
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    (18)
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1 review
1 of 5 stars Reviewed 4 days ago NEW

Before sharing this encounter I do want to say that the manager at the hotel is very nice and is willing to fix issues, however, that does not pardon the following series of events. My stay started off with a rocky check-in. I waited for my CSR to greet me while she handed a quick call. She smiled but looked... More 

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Aurora, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Granted I am used to Marriot hotels but I guarantee my shadow will never darken this doorway again! I have been to orphanages in Russia that were cleaner than this hotel. Online it says that you get a fully furnished kitchen with utensils, wrong! Upon arrival we were told that they only have enough kitchen sets for 30 of the... More 

Was this review helpful? Yes 3
Muskegon County, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I did not feel this hotel was in a great area of town. Signs on the building reminding you to take all belongings out of your vehicle. Nice to have a kitchenette, but you need to request everything, from a coffee pot, cups, even the remote. It felt like they must have issues with the clientele stealing.

Was this review helpful? Yes 1
Dahlonega, Georgia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I travel for work and I stay in Extended Saty as often as I can. I don't like eating out a lot so cooking is very important to me. I have stayed at this location several times over the years and it is all I expected it to be. The staff was friendly, very helpful and the room was good.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that you had a great stay again in Savannah. We are sorry for this issue with the internet running slow, but are happy to read that we provided you with a great stay as always. Thank you again... More 

Jacksonville, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 31, 2015

We booked our night here online as the pictures looked nice and had a good rating. When we walked into the lobby there were teens banging on the window from one of the guest rooms and making hand gestures at us!! When we checked in we informed the receptionist who then informed us there were a bunch of kids staying... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you did not have an enjoyable experience with us. We appreciate the comments about our staff and how they fixed your issues in a kind manner. However, we apologize that our hotel did not meet your standards. In response to your... More 

Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2015

This hotel was in a great location and had great amenities. The breakfast, however, was basically nonexistent. There were just muffins, granola bars, and fruit along with coffee. You'd be better off going out somewhere for breakfast. But, it was better to have something than nothing at all. But, the rooms were GREAT. They upgraded us to a King-Sized Suite... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Tatiana - Thank you for taking the time to write a review of your stay. I'm thrilled to hear that your room was great, and that your stay with us worked out well for you. Please accept our apologies that you had to go and purchase linen for your beds. We make sure our staff is keeping up our cleanliness... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

I always enjoy my stays with Extended Stay. The hotel is close to downtown Savannah and plenty of restaurants and attractions nearby. My room was nice, just a little noisy, probably because it was New Year's Eve night. Otherwise, awesome!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed your stay with us, and that this was one of many great stays that you have had with us. I am glad that you appreciated our location convenient to downtown. Thank you again for your review. We look forward to seeing you... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

While this hotel was clean and the staff were friendly, it would have been better to stay closer to the centre of town, near the river. The rooms had a large refrigerator and self catering but NO coffee/tea making facilities. The breakfast was adequate given the price. However, Savannah is a great place to visit given its history. The bars... More 

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Manager_11525, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that your stay with us was great overall; however, I am sorry that you were disappointed that your room was lacking coffee and tea. Please note that we do offer complimentary coffee makers upon request. Thank you again for your review. We look forward to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

Nice hotel! The staff was friendly, the room was simple, clean and fresh. My room had a kitchen with a REAL fridge, stove, microwave and kitchen sink. They have dishes, pots and pans at the desk free of charge. Channel selection was not so great, but I was able to connect to hotel wi-fi and watch movies on my laptop.... More 

Was this review helpful? Yes 1
Zephyrhills, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

Our stay at Extended stay was truly wonderful. In town for a craft event, Extended Stay was more like our home than just a room. All the staff were friendly and efficient, the room was great, clean, spacious and all amenities were perfect. Located near shopping for food we were able to enjoy meals at our room. I always enjoy... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you had a wonderful stay here with us. I am so pleased to read that our staff was so friendly and efficient, and that we provided you with a "home away from home" experience. Thanks to your feedback, we can continue to work on... More 

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