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TownePlace Suites Savannah Midtown

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11309 Abercorn Street, Savannah, GA 31419
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TownePlace Suites Savannah Midtown
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TownePlace Suites Savannah Midtown
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108 reviews from our community

Traveler rating
    51
    31
    12
    9
    5
See reviews for
48
17
5
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
  • All months
    (108)
  • Mar-May only
    (34)
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    (15)
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My significant other stayed at this hotel for several months while away for work. The entire staff was amazing and went above and beyond to make sure that guests felt welcomed and comfortable.The general manager in particular, Angela Small, was phenomenal. Rooms are cleaned daily (instead of weekly like other long-term hotels), there's free breakfast (even though there are full... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Dominique, Thank you for taking the time to write such a wonderful review about the hotel. It was such a pleasure getting to know you, the girls, and your significant other. I certainly enjoyed the many conversations we shared during your trip. Best Wishes and we look forward to seeing you again on your next trip to Savannah. Angela... More 

Orlando, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

I was in town for the Savannah half marathon so a good night's sleep prior to the race was very important. I don't think I have stayed at a noisier hotel. There were people screaming and arguing, slamming doors and stomping around in the rooms above. In addition to the noise, the toilet broke and would not flush. The bed... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi EKirk11, Thank you for taking the time to share feedback on your recent stay at the TownePlace Suites Savannah. I would like to apologize that your stay was disturbed by noise from other guests. It is our expectation that all of our guest have a pleasant and peaceful night when staying at our hotel. It is my understanding that... More 

San Juan
Senior Contributor
35 reviews 35 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 20, 2015

They ask for a St Patrick's weekend (week) to be paid in advance. That's OK, but then you get there and there's no upgrade. We are Diamond level Marriott status, but that made no difference. So, we were in a studio with our grandson on the sofa. Not so bad, but the outdoor pool is not heated, and they told... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Mr. Aidennosco, Thank you for taking the time to share feedback on your recent stay with us. I would like to apologize that we were not able to give you a complimentary upgrade and the noise that came from another guest room. Saint Patrick's Day is a Special Event in Savannah and our Premium rooms were previously reserved by... More 

Quispamsis, Canada
1 review
4 of 5 stars Reviewed March 18, 2015 via mobile

I had stayed at this location in late January with my family and mother as we were on our way to Orlando. We had used a gift card that would not work for some reason. The front desk clerk was excellent and took ownership of the situation. The room was excellent and certainly met our needs for the night. We... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Jeff C., Thank you for taking the time to write a review on your recent stay at the TownePlace Suites Savannah Midtown. I was delighted to hear you enjoyed your stay with us. I hope you and your family had a wonderful stay in Disney. I would like to apologize for the issues mentioned in your review. It sound... More 

Tuscaloosa, Alabama
2 reviews
5 of 5 stars Reviewed March 18, 2015

Angela is the general manager, she was extremely helpful and very nice. Patrick was working the front desk and he was truly amazing. He told us how to get to the river street, where we could find great seafood. All in all they make you feel welcome. I will def stay there everytime I travel to Savannah. Great experience!!!! Thanks... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Maquetta H., Thank you for taking the time to give everyone feedback on your recent stay at the TownePlace Suites Savannah Midtown. It was wonderful meeting you and your fiancé'. I was thrilled to read you review and look forward to having you as a loyal guest at our hotel. I have shared your review with Patrick and he... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2015

Male receptionist was Very rude over the phone while trying to find out dates available for booking. He said he wasn't able to help with at all. He stated that even if we were there to book for the evening we would have to wait until morning. We decided to look elsewhere. If it was that difficult then, what would... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Amy A. Thank you for taking the time to give us feedback on your recent experience at the TownePlace Suites Savannah Midtown. I would like to apologize for a staff member being rude to you. It's my expectation that we always have time to answer questions from our guests. I will be addressing this immediately. Thank you again for... More 

Saint Cloud, Florida
Top Contributor
57 reviews 57 reviews
15 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed at this hotel last weekend. Checking in, the clerk was very friendly and efficient even late at night. The room itself, a one queen studio suite was very nice. The bed was clean, the kitchen facilities worked perfectly. The breakfast was basic, but tasted very well. While the overall experience at this hotel was good, it wasn't without... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi CenFLGuy, Thank you for taking the time to share feedback on your recent stay at the TownePlace Suites Savannah Midtown. I was delighted to hear you enjoyed your stay. I would like to apologize that the air quality did not meet your expectations. We look forward to your return visit to the area. Angela Small General Manager More 

VA
Top Contributor
85 reviews 85 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 5, 2015

The front desk staff employee, Patrick, was welcoming and nice. He quickly checked us in, was kind enough to ask which floor we wanted, but then assigned us a room next to the entrance door of the building. So, we constantly heard the sound of the heavy door opening and slamming shut throughout the night. This is also a pet... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Annapolissailing, Thank you for taking the time to share feedback on your recent stay at the TownePlace Suites Savannah Midtown. I would like to apologize that noise from the door disturbed your stay. I will have the door closure checked to ensure no other guest are disturbed. We look forward to your return visit to the area. Angela Small... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

I am an extended stay guest. Have been for some time. This is the 5th incident of fire alearms going off in the dead of night . 11pm, 1pm or 2 in the morning. Over the last several months. No explaination on most. Tonight or rather this morning at 12:45 or so the alarm goes off and it becuase a... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi James R., Thank you for taking the time to share feedback on your stay at the TownePlace Suites Savannah Midtown. We always appreciate hearing from our guest. I would like to apologize for the fire alarm disturbances. Thank you for bringing your concerns to our attention and allowing us the opportunity to improve. Angela Small General Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2015

We arrived in the cold of Feb 19th and my wife had been hit the night before with a stomach virus. We checked in quickly and were assigned a room (with kitchen) where my wife promptly went to bed, while I made her a hot tea in the kitchen.. The room was a perfect fit for us as my wife... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi William W., Thank you for taking the time to give us feedback on your recent stay at the TownePlace Suites Savannah Midtown. I was delighted to hear you found the room comfortable. In your review you mentioned that your wife was ill. I hope she is feeling better and you both were able to enjoy the rest of your... More 

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