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TownePlace Suites Savannah Midtown

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11309 Abercorn Street, Savannah, GA 31419
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TownePlace Suites Savannah Midtown
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TownePlace Suites Savannah Midtown
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117 Reviews from our TripAdvisor Community

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Traveler rating
    55
    34
    13
    9
    6
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52
18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (36)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (15)
All months
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall I really enjoyed this property, definitely better than TownePlace Savannah-airport. Check in was a little bit slow but I was upgraded to a 2 br room without asking, not sure if it was the waiting or the Silver membership but either way I was happy. The room itself was very nice and plenty of room. It seemed well maintained... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi btg172, Thank you for taking the time to share feedback on your recent stay at the TownePlace Suites Savannah Midtown. I would like to apologize that the breakfast did not meet your expectations. I was delighted to hear you enjoyed your stay and will be returning to our hotel the next time you are in Savannah. Angela Small General... More 

Albany, Georgia
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've stayed in Marriott Hotels for about 3 years now, and this BY FAR IS THE WORST ONE EVER...I checked in this hotel, and couldn't upgrade as a Platinum member. Then finally got into my room and it had a cigarette smell to it..Turned on the TV and it didn't work...I checked the cable and remote...I called to the front... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi 19KingFifty84, Thank you for taking the time to share comments on your recent stay at the TownePlace Suites Savannah Midtown. I would like to apologize that the hotel did not meet your expectations. We strive to always exceed the expectations of our guest and we failed to do this during your stay. I will be addressing the service failures... More 

Pinellas Park, Florida
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I, along with our dog, just took a 9 day car trip around Georgia. Our first 2 nights were in Savannah at the TownPlace Suites Midtown. I traveled for business for 37 years. In and out of hotels all over. This hotel stands out as the VERY best in customer service and friendly staff. Every staff member... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Steve C., Thank you for taking the time to share feedback on your stay at the TownePlace Suites Savannah Midtown. I appreciate the wonderful comments you shared about the hotel and the staff. We try to deliver outstanding guest service and I was please to hear we exceeded your expectations. Come visit us again the next time you are... More 

Sanford
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 19, 2015

My husband has stayed at this location for the better part of 3 months! Nothing feels better than to walk in and be called by name, welcomed warmly, and being able to have a conversation about what is happening in your life and theirs They truly made us feel at home. They went over and above in providing us comfortable... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi nccruisin, Thank you for taking the time to give feedback on your recent stay at the TownePlace Suites Savannah Midtown. The advantage of being an extended stay hotel is that we get to know our guest and they become part of our Marriott family. The hardest part is having to say Goodbye. Best Wishes to you both. Angela Small... More 

Ramstein-Miesenbach, Germany
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 17, 2015

I am no fan of hotels in general, but if you need to book an extended stay and want something that's relatively convenient to most things in Savannah, this should be on your list. The rooms are about average, or a bit more, for an efficiency hotel room. The AC works fantastic, which in the sweltering heat of a Georgia... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi DaJmon, Thank you for writing such a wonderful review about your recent stay at the TownePlace Suites Savannah Midtown. It sounds like you stayed for an extended period and had a great stay. We look forward to your return visit the next time you are in Savannah. Angela Small General Manager More 

Pembroke Pines, Florida
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2015

Entire staff completely focused on each and every guest. Highly recommend for individual or families. Rooms were large, clean and accommodating. Location close to downtown Savannah with easy access to highways.

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Hdcain, Thank you for taking the time to give feedback on your recent stay at the TownePlace Suites Savannah Midtown. I was absolutely delighted to hear the staff treated you with "Southern Hospitality". Our goal is to create a unique guest experience for all guest. We are pleased to know we were able to meet our goal. Angela Small... More 

Palm Coast, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed June 8, 2015

Needed a quiet, clean and convenient place to stay while visiting friends. It was within walking distance of our friends home and was a lovely place to stay. The staff was so friendly and helpful. We would definitely stay here again!

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Susan L. Thank you for choosing to stay at the TownePlace Suites Savannah Midtown. We always appreciate feedback from our guest. I was so delighted to hear that your stay was great and that the staff took care of your needs. Come visit us again soon. Angela Small General Manager More 

New York City, New York
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 21, 2015

We stayed at the TownePlace Suites in Savannah on the second night of our drive down to Florida. We didn't realize that we had booked a one bedroom suite with Queen sized bed, and were surprised when we walked in, but the sofa bed in the living room area was quite comfortable and our kids slept very well. The room... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi melmic113, Thank you for taking the time to share feedback on you recent stay at the TownePlace Suites Savannah Midtown. We always appreciate hearing from our guest. It was great to hear that you found the room comfortable. I would like to apologize that the air conditioning was not on when you checked in and that it was a... More 

Waterford, Connecticut
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 6, 2015

We stayed on a stop over on a road trip from FLA to CT. While the hotel was generally fine, it wasn't as clean as I'd expect from the brand. I felt like I couldn't walk barefoot on the carpet or bathroom floor. The front desk lacked basic customer service skills, and was a bit of a miss. Will try... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Netvisip, Thank you for taking the time to give feedback on your recent stay at the TownePlace Suites Savannah Midtown. I would like to apologize that the hotel did not meet your expectations. I can assure you this is an isolated occurrence and hope you will allow us to take care of your travel needs in the future. Angela... More 

Chicago, Illinois
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 16, 2015

My significant other stayed at this hotel for several months while away for work. The entire staff was amazing and went above and beyond to make sure that guests felt welcomed and comfortable.The general manager in particular, Angela Small, was phenomenal. Rooms are cleaned daily (instead of weekly like other long-term hotels), there's free breakfast (even though there are full... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Dominique, Thank you for taking the time to write such a wonderful review about the hotel. It was such a pleasure getting to know you, the girls, and your significant other. I certainly enjoyed the many conversations we shared during your trip. Best Wishes and we look forward to seeing you again on your next trip to Savannah. Angela... More 

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