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TownePlace Suites Savannah Midtown

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11309 Abercorn Street, Savannah, GA 31419
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TownePlace Suites Savannah Midtown
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TownePlace Suites Savannah Midtown
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110 reviews from our community

Traveler rating
    51
    32
    13
    9
    5
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49
18
5
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (36)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (15)
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New York City, New York
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the TownePlace Suites in Savannah on the second night of our drive down to Florida. We didn't realize that we had booked a one bedroom suite with Queen sized bed, and were surprised when we walked in, but the sofa bed in the living room area was quite comfortable and our kids slept very well. The room... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi melmic113, Thank you for taking the time to share feedback on you recent stay at the TownePlace Suites Savannah Midtown. We always appreciate hearing from our guest. It was great to hear that you found the room comfortable. I would like to apologize that the air conditioning was not on when you checked in and that it was a... More 

Waterford, Connecticut
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed on a stop over on a road trip from FLA to CT. While the hotel was generally fine, it wasn't as clean as I'd expect from the brand. I felt like I couldn't walk barefoot on the carpet or bathroom floor. The front desk lacked basic customer service skills, and was a bit of a miss. Will try... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Netvisip, Thank you for taking the time to give feedback on your recent stay at the TownePlace Suites Savannah Midtown. I would like to apologize that the hotel did not meet your expectations. I can assure you this is an isolated occurrence and hope you will allow us to take care of your travel needs in the future. Angela... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

My significant other stayed at this hotel for several months while away for work. The entire staff was amazing and went above and beyond to make sure that guests felt welcomed and comfortable.The general manager in particular, Angela Small, was phenomenal. Rooms are cleaned daily (instead of weekly like other long-term hotels), there's free breakfast (even though there are full... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Dominique, Thank you for taking the time to write such a wonderful review about the hotel. It was such a pleasure getting to know you, the girls, and your significant other. I certainly enjoyed the many conversations we shared during your trip. Best Wishes and we look forward to seeing you again on your next trip to Savannah. Angela... More 

Orlando, Florida
1 review
2 of 5 stars Reviewed March 29, 2015

I was in town for the Savannah half marathon so a good night's sleep prior to the race was very important. I don't think I have stayed at a noisier hotel. There were people screaming and arguing, slamming doors and stomping around in the rooms above. In addition to the noise, the toilet broke and would not flush. The bed... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi EKirk11, Thank you for taking the time to share feedback on your recent stay at the TownePlace Suites Savannah. I would like to apologize that your stay was disturbed by noise from other guests. It is our expectation that all of our guest have a pleasant and peaceful night when staying at our hotel. It is my understanding that... More 

San Juan
Senior Contributor
35 reviews 35 reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 20, 2015

They ask for a St Patrick's weekend (week) to be paid in advance. That's OK, but then you get there and there's no upgrade. We are Diamond level Marriott status, but that made no difference. So, we were in a studio with our grandson on the sofa. Not so bad, but the outdoor pool is not heated, and they told... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Mr. Aidennosco, Thank you for taking the time to share feedback on your recent stay with us. I would like to apologize that we were not able to give you a complimentary upgrade and the noise that came from another guest room. Saint Patrick's Day is a Special Event in Savannah and our Premium rooms were previously reserved by... More 

Quispamsis, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015 via mobile

I had stayed at this location in late January with my family and mother as we were on our way to Orlando. We had used a gift card that would not work for some reason. The front desk clerk was excellent and took ownership of the situation. The room was excellent and certainly met our needs for the night. We... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Jeff C., Thank you for taking the time to write a review on your recent stay at the TownePlace Suites Savannah Midtown. I was delighted to hear you enjoyed your stay with us. I hope you and your family had a wonderful stay in Disney. I would like to apologize for the issues mentioned in your review. It sound... More 

Tuscaloosa, Alabama
2 reviews
5 of 5 stars Reviewed March 18, 2015

Angela is the general manager, she was extremely helpful and very nice. Patrick was working the front desk and he was truly amazing. He told us how to get to the river street, where we could find great seafood. All in all they make you feel welcome. I will def stay there everytime I travel to Savannah. Great experience!!!! Thanks... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Maquetta H., Thank you for taking the time to give everyone feedback on your recent stay at the TownePlace Suites Savannah Midtown. It was wonderful meeting you and your fiancé'. I was thrilled to read you review and look forward to having you as a loyal guest at our hotel. I have shared your review with Patrick and he... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2015

Male receptionist was Very rude over the phone while trying to find out dates available for booking. He said he wasn't able to help with at all. He stated that even if we were there to book for the evening we would have to wait until morning. We decided to look elsewhere. If it was that difficult then, what would... More 

Was this review helpful? Yes 1
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Amy A. Thank you for taking the time to give us feedback on your recent experience at the TownePlace Suites Savannah Midtown. I would like to apologize for a staff member being rude to you. It's my expectation that we always have time to answer questions from our guests. I will be addressing this immediately. Thank you again for... More 

Saint Cloud, Florida
Top Contributor
67 reviews 67 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed at this hotel last weekend. Checking in, the clerk was very friendly and efficient even late at night. The room itself, a one queen studio suite was very nice. The bed was clean, the kitchen facilities worked perfectly. The breakfast was basic, but tasted very well. While the overall experience at this hotel was good, it wasn't without... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi CenFLGuy, Thank you for taking the time to share feedback on your recent stay at the TownePlace Suites Savannah Midtown. I was delighted to hear you enjoyed your stay. I would like to apologize that the air quality did not meet your expectations. We look forward to your return visit to the area. Angela Small General Manager More 

VA
Top Contributor
85 reviews 85 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 5, 2015

The front desk staff employee, Patrick, was welcoming and nice. He quickly checked us in, was kind enough to ask which floor we wanted, but then assigned us a room next to the entrance door of the building. So, we constantly heard the sound of the heavy door opening and slamming shut throughout the night. This is also a pet... More 

Was this review helpful? Yes
tps_savta_gm, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Hi Annapolissailing, Thank you for taking the time to share feedback on your recent stay at the TownePlace Suites Savannah Midtown. I would like to apologize that noise from the door disturbed your stay. I will have the door closure checked to ensure no other guest are disturbed. We look forward to your return visit to the area. Angela Small... More 

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