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Hampton Inn & Suites Savannah Midtown

#19 of 114 Hotels in Savannah
Certificate of Excellence
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20 Johnston Street, Savannah, GA 31405
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1 room 1 guest
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Hampton Inn & Suites Savannah Midtown
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815 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hampton Inn & Suites Savannah Midtown, United States
5 of 5 stars Reviewed 2 days ago NEW

The entire staff at all times were wonderful, the Breakfast and Housekeeping staff were kind in all aspects. The front desk staff at check in was absolutely the Friendliest, most helpful and kind in giving direction and locations of wherever we needed to go and suggestions as where to even get food late night. Kudos to Menah and Francisco for... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear Margaret G, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Felton Clark General Manager More 

Manor, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Staff was VERY helpful during our stay. Made our stay so very pleasant. Rooms were clean, and service for extra towels for the pool or our room were graciously granted. Breakfast buffet was also excellent.

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear Harriett2843, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Felton Clark General... More 

Stone Mountain, Georgia
2 reviews
1 of 5 stars Reviewed 1 week ago

After using this property on several occasions for personal trips, we decided to use the property for a 130 attendee Family Reunion. A big mistake. The hotel did not book our rooms in close proximity and we had other guest that were booked on the same floors that were disturbed by the many activities we had planned. One guest threatened... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear T F, Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience. We have been in ongoing contact with you regarding your event and have made every effort in partnership with Hilton Guest Assistance to ensure your satisfaction. Thank you for your time in reviewing our hotel.... More 

Macungie, Pennsylvania
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Was pleasantly surprised at this property. We are a family of 5 and the room was quite large. Furnishings were nice in the room. Property in lobby and dining area was quite lovely. Pool was nice. Staff were super helpful. Would stay here again. Breakfast buffet was average.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear Krista H, We are thrilled to hear that we provided your family with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Felton Clark... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

I had a good visit at the Hampton Inn, the location was centrally located. I booked with the reservation center and received the confirmation email immediately. And I was booked for the wrong room. I called the location back and Melanie and Manetti helped me to get room I wanted at a great rate. This really helped to start our... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear Katrese D, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service and comfortable accommodations. I'm sorry for your frustration with parking. Thank you for your time in reviewing our hotel. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant... More 

Vina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We were disappointed there was not a refrigerator in our third floor room and the carpet looks outdated. The breakfast was average for Hampton. The parking deck elevator was very dirty.Traffic was sometimes bad getting back to the hotel. Otherwise we enjoyed our stay in Savannah.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear cf12, Thank you for acknowledging our friendly associates even though you were not wowed by your stay. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. We will take your comments under consideration and we hope to see you again. Sincerely, Felton Clark General Manager More 

Albany, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The young ladies at the desk,Melanie and Menati,were very friendly and helpful! We were there to see a very sick family member ,and to meet such nice and accommodating people at your hotel sure helped a lot and eased some of the pain.They set us up in a room that was very nice,and had lots of space! Will be back... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear Sue U, It's wonderful to know that our staff left such a lasting impression with you and your family through their kindness, excellent service, and warm hospitality. I’m pleased we could add a little comfort during this difficult time so you could enjoy your stay and a good night’s rest. I will be sure to share your kind remarks... More 

nashville, tn
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Standard Hampton - comfortable, clean, decent breakfast. Slept in a room with a pull-out bed which was a good size for the five of us. Nice to have a sink by the microwave and mini-fridge area outside of the bathroom. It was a five minute drive to Forsyth Park and a few more minutes to historic downtown. Would stay here... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear oceangirl13, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our comfortable accommodations, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to... More 

georgia
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff are friendly and helpful. The breakfast is good not great. The room is very nice with comfortable beds, sitting area and kitchenette. Stayed here 3 nights - parking is not the best as it shares one side with the adjacent Hilton and they rope off on side of the Hampton for the Hilton guests - there is... More 

Was this review helpful? Yes
Ocoee, FL
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights. Each morning at breakfast the assistant manager went around the room asking people if there were any problems or special requests he could help with. I was impressed. The room was nice. The beds were comfortable. The bathroom was clean. The only thing I noticed was several spots on the carpet. Not a huge... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review

Dear jrmomof2, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Felton Clark General Manager More 

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