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Residence Inn Savannah Downtown / Historic District

#22 of 113 Hotels in Savannah
Certificate of Excellence
3.0 of 5
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500 West Charlton Street, Savannah, GA 31401
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Residence Inn Savannah Downtown / Historic District
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Ranked #22 of 113 Hotels in Savannah
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed March 14, 2013
Paco624 Apex, North Carolina
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433 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Savannah Downtown / Historic District
See the most recent reviews
Apex, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 14, 2013

Made hotel reservation months in advance and used points from my membership, when we arrived the type and location of the room I requested was not available and there were only two choices (one was a handicapped room and the other was outside of the main building). Since we felt like leaving the handicapped room open in case someone really... More 

Was this review helpful? Yes 1
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thank you for staying at the Residence Inn Savannah Historic District while visiting Savannah. I also appreciate you taking the time to share your comments regarding your stay. I apologize for the cleanliness issues you experienced and that you did not receive the room type requested. While it is rare, there are times when we are not able to assign... More 

South Florida, Florida
Top Contributor
135 reviews 135 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 9, 2013 via mobile

We had a king suite and it was very nice. Firm mattress and nice large flat screen TV viewable from bed and living area. Walking distance to historic downtown area. Breakfast was included in room rate.

Was this review helpful? Yes 1
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

We appreciate you being our guest at the Residence Inn Savannah Downtown Historic District. It was our privelage to serve you. Thanks also for posting a review on TripAdvisor. We hope that when your travels bring you back to Savannah you will be our guest! Donnie Morgan General Manager More 

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 5, 2013

This is one of the cleanest Residence Inns I've been to. Both the public areas and the room we stayed in were clean and welcoming. My husband and I were looking for a hotel with an actual bedroom with a door because our toddler goes to bed around 7:00 pm which would leave us hanging out in the dark had... More 

Was this review helpful? Yes
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thank you for choosing our hotel for your lodging needs while in Savannah. We are so glad you enjoyed your stay. Thanks also for posting a review on TripAdvisor. I look forward to passing along your comments regarding the cleanliness of the hotel and the friendliness of the staff to the associates. It is always very encouraging for them to... More 

Atlanta, Georgia
Top Contributor
72 reviews 72 reviews
70 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 23, 2013

You can walk to the downtown, river walk area easily from this hotel. Walking back? Its a challenge if it is late at night and you have consumed some adult beverages!! Good news is, that a cab is only about $5 from that area to the hotel. The rooms are spacious and nice. Front desk staff is very nice. The... More 

Was this review helpful? Yes 1
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thanks for being our guest and taking the time to write a review of our hotel on TripAdvisor! We are so glad you enjoyed your stay and that you were pleased with the location of the hotel. We are conviently located next door to the Visitors Center and we are a much quieter location than some of the Bay Street... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2013 via mobile

Awesome, awesome, awesome!!!!! Location, staff, room, cleanliness, food were all great. This place had the nicest staff from the housekeepers, valet guys and front desk ladies. They were always helpful with restaurant suggestions and what to see and do. They all made our trip to Savannah the best trip ever!!!!!!

Was this review helpful? Yes 2
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

I really appreciate you taking the time to write a review of your stay at the Residence Inn Savannah Downtown Historic District! I am glad that our staff provided you with Service So Memorable and that they truly made your Savannah vacation a memorable one! I look forward to sharing your comments with my team during our morning huddle! We... More 

Augusta
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 12, 2013

I love Marriott, has always had a wonderful stay and this trip was no different. The front desk staff, I believe her name was "Kristen". She was so helpful and friendly; giving me some great recommendations. I checked in close to 1200 and the room was ready, which was unexpectedly fantastic. The view from the 4th floor was lovely, with... More 

Was this review helpful? Yes
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thanks for being our guest and posting a review of your stay on TripAdvisor! We are so glad that you had such a wonderful stay! I appreciate you mentioning Kristen as well! I will be sure to share your comments with her! She is a fantastic associate who truly loves to take care of her guests! We hope that we... More 

Plainfield WI
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 12, 2013

The RI - Historic District is a friendly, yet professional, hotel. The staff is great and more than acommodating. The suites are large and comfortable. Since it is located in the Historic District, there is always something to do and see. Restaurants are convenient and so are many attractions. Valet service is available also. Breakfast is included as well as... More 

Was this review helpful? Yes 1
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thanks for being a long term guest at our hotel! We appreciate the nice comments you made in your review and I hope that we continue to provide you with the service and quality accommodations you mentioned in your review. I understand your hesitation regarding our pet policy. Residence Inn's are built for the guest who may be staying for... More 

Saratoga Springs NY
Top Contributor
117 reviews 117 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 10, 2013

I have stayed at over a hundred Marriott properties over the years and they are generally very good and very consistent in all aspects. This Residence Inn had some very good points - friendly front desk, Manager's cocktail party, etc., however when checking out, they forgot to pick up my bags, as requested, costing me a 20 minute wait in... More 

Was this review helpful? Yes 2
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thank you for taking the time to write a review about our hotel. I apologize that we did not exceed your expectations in every aspect of your stay. Your satisfaction is very important to us and your comments are such a valuable tool in maintaining our high levels of customer service. I will share your comments with our valet staff... More 

Florida
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 24, 2013

We stayed for an extended weekend at this hotel. The staff was very friendly and helpful with food suggestions and logistics. For the most part, the one bedroom suite was clean and comfortable. I did notice some build up of dust on the lamp fixtures and it looked as if someone had tracked parts of the tile floor after mopping.... More 

Was this review helpful? Yes 2
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thank you for posting a review on TripAdvisor regarding your stay at the Residence Inn Savannah Downtown Historic District. We appreciate your feedback! It is always nice to hear such wonderful comments about the friendliness of the staff. I am proud to work with one of the best group of associates in the hotel business. They certainly make my job... More 

Wisconsin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 23, 2013

The Hotel is very nice, with a main building and connected cottages that are really all connected but have a little outdoor steps and gates. You walk through a beautiful pool area to the main lodge. Location is fine...not quite in the midst of the River Walk activity...alittle more along the side of the city, but just blocks from all... More 

Was this review helpful? Yes 2
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thank you for taking the time to write a review of our property. We appreciate your comments and we appreciate you sharing them on tripadvisor. I am so disappointed that the front desk associate was not able to provide you with the items requested! Extra pillows are a very common request and one that we are able to accommodate without... More 

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