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Residence Inn Savannah Downtown / Historic District

#29 of 113 Hotels in Savannah
Certificate of Excellence
3.0 of 5
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500 West Charlton Street, Savannah, GA 31401
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1 room 1 adult
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Residence Inn Savannah Downtown \/ Historic District
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515 Reviews from our TripAdvisor Community

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Haverhill, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here about 3 years ago and really enjoyed it.Was extended stay of 6 weeks and all was good.This time only 2 weeks.Hotel looking tired and no atmosphere at all mainly due to the closing of the bar area.The breakfast was fine with varied menu and location good to wander in to town

Helpful?
Thank paulwallage
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

paulwallage - Thank you for sharing your comments with us regarding your 2 week stay. I certainly understand your disappointment now that the bar has closed. We hope that by repurposing this space we are better able to serve our guests. As you are aware, we do offer "THE MIX" Monday thru Wednesday and I was delighted that you joined... More 

Gilford, New Hampshire
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reasonably spacious mini-suite- Room 224. Spotless. Great mattress. Very quiet. Property is located close to everything with free city sponsored shuttle to and from and around the central city. Great shower- plenty of hot water and excellent water pressure. Great breakfast- hot and cold- eggs, waffles, toast, bagels, Eng muffins, fruit, granola, i.e. everything. Pleasant front desk staff. Doorman, who... More 

Helpful?
1 Thank Norm S
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

NormS - Thank you for taking the time to share your experience at the Residence Inn Savannah Downtown/Historic District. I was delighted to hear that you found our location to be convenient and our staff to be friendly and helpful. We take great pride in our Complimentary Breakfast Buffet, so I'm glad you enjoyed them, as well. We will look... More 

Charlottesville, Virginia
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was experiencing some renovations in the lobby so the breakfast was in a conference room but the food was good and staff helpful. Hotel was very clean and modern. We had a suite with two beds plus couch and a toilet/sink combo along one wall and toilet/sink/shower separate. Kinda odd but fine. Comfortable beds and the room was... More 

Helpful?
Thank WilsonsWay
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Thank you for your feedback on your recent trip to Savannah. While we have started renovations on our guest rooms we have not yet begun work in any of the public areas. We also don't have conference room space or any guest rooms with the setup you described. Though you were probably not at the Residence Inn Savannah Downtown/Historic District,... More 

Northeastern Ontario, Canada
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We checked in the hotel for a holiday visit to Savannah. We booked a cottage room, the room is in the bottom floor of a cottage with a coutyard. The room was very clean and quite except for an occasional police car going by. The courtyard is fenced in and very safe. The hotel location is perfect for visiting the... More 

Helpful?
Thank pacundo
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

pacundo - Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Downtown/Historic District. Our goal is to provide a unique and memorable guest experience. We take great pride in serving our guest and are delighted to hear that we met your expectations. Thank you for your loyalty to Marriott! We hope... More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

The last several reviewers were fair and accurate - with the exception that the valet was always very prompt with our car - so I won't repeat what they said. My husband and I were traveling with our dog, a large breed Great Pyrenee. She is very well behaved and a good traveler - but she is large. Many hotels... More 

Helpful?
Thank barkzpgh90
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

barkzpgh90 - Thank you for sharing your experience at our hotel. It was great to hear that you enjoyed our hotel and that our staff made you feel welcome. We know that pets are a part of many families, so it was nice to hear that you found us to be a great option for dog owners. We appreciate your... More 

Lindenhurst, New York
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great place. Friendly staff. Nice one bedroom 'apartment'. Complementary hot breakfast was done nicely. We only stayed one night but it would be great for an extended stay. Only issue was the location just on the outskirts of the city but it wasn't terrible.

Helpful?
Thank 4StarTraveler1
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

4StarTraveler1 - I'm glad that you enjoyed your one-bedroom suite, and that you found our staff to be friendly. Be sure to try the DOT Shuttle on your next visit. It's a convenient way to get around the Historic District at no charge, and you can catch it as it passes right in front of the hotel. We hope to... More 

Tampa, FL
Level Contributor
68 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Courtyard for the Savannah Food and Wine festival. It was the perfect location, just steps away from the railway museum where the fest was held. Customer service was great and the room was very nice with a small kitchen and sitting area. Very clean and comfortable bed. Would definitely stay here again.

Helpful?
Thank rachel s
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

RachelS - I am glad your stay at our hotel enhanced your enjoyment of the Savannah Food and Wine Festival. It's great to know that your room was clean and comfortable and that our staff provided great service. We will look forward to greeting you again when you return to Savannah! Willie H. Alls, AGM More 

Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent 3 very pleasant nights here. Rooms are very comfortable and clean. Nice sheets, blankets and towels. All comforts of home. Good consistant internet. The best part of this hotel is the service. Front desk, maid service, and cooks very friendly and accommodating. Only negative was it is a little farther from the majority of restaurants, but on the good... More 

Helpful?
Thank thymefortravel
savdv, Assistant General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

thymefortravel - Thank you for providing feedback on your recent stay. I am glad you found our rooms to be clean and comfortable. I am more proud that you found the Customer Service provided by the staff to be the best part of the hotel. Your comments will be shared with the staff to continue to inspire us all to... More 

Holmen, Wisconsin
Level Contributor
198 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed January 9, 2016 via mobile

On our annual trip from the frigid North to the balmy south, we stopped for an evening in Savannah and spent the night at the Residence Inn Savannah/Historic District. First (always first), the positives. The location is great - very near the historic downtown area and some great restaurants! The lobby is pleasant, and the morning breakfast ladies are quick... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank BuyReallyLow
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

BuyReallyLow - Thank you for your feedback on your recent stay. I am glad you enjoyed your stay overall and the cosmetic issues you mentioned will be addressed, accordingly. I have also shared your comments with our Valet staff. Our Valets are here around the clock so an 1/2 hour wait for your vehicle should not occur. I apologize for... More 

Windsor
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 6, 2016

We really liked this place. The staff was friendly and helpful, it is less than 200 yards from the Visitor's Center and all the bus tour starting points and adjacent to the park where they have recreations/explanations of the Battle of Savannah every day. It's pet-friendly but a little pricey for that (extra $100/stay if your are not a Marriott... More 

Helpful?
1 Thank Michael M
savdv, General Manager at Residence Inn Savannah Downtown / Historic District, responded to this review

Michael M - Thank you for your feedback on your stay at our hotel. It's great to hear that you had a nice experience overall, and that you'll definitely be back. I am glad that you found our hotel to be a great option for pet owners, and we will look forward to greeting you and Westie when you return... More 

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