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Andaz Savannah

4.0 of 5 14 Barnard Street, Savannah, GA 31401
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Certificate of Excellence 2014
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Andaz Savannah
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Andaz Savannah
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1,603 reviews from our community

Traveler rating
    1,105
    382
    85
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    6
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275
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114
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cavite City, Philippines
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Let me start off by saying that Savannah is a beautiful city. The people are friendly and courteous, and the same can be said about the staff at Andaz Savannah. The location of this hotel is quite ideal, where everything that matters is practically walking distance. The rooms were nice (I like the high ceiling) and clean. The amenities were... More

Was this review helpful? Yes
Matt G, General Manager at Andaz Savannah, responded to this review

bondeveyra, thank you for choosing Andaz Savannah and thank you for your review. I am sorry about the false fire alarm during your visit. Please come back soon, Matt More

Atlanta, Georgia
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

That about sums it up! Staff was EXTRAordinary! Rooms were beautiful! Bed was amazingly comfortable and cozy. I LOVE pillows! How did they know? Complimentary beverage upon arrival (wine/soda). Location location location! Andaz gets 5 thumbs up (I may need to borrow 3 thumbs)! #dpursuitisreal #tellingyouwhatithink

Was this review helpful? Yes 1
Matt G, General Manager at Andaz Savannah, responded to this review

DpursuitisReal, thank you so much for your review, I am glad you enjoyed the hotel! Please come back soon, Matt More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I absolutely loved the bathtub in my bedroom! Also, the small balcony was romantic and the pool was empty, which was a big plus! Considering I paid $400 for the room, I was surprised about the small size

Was this review helpful? Yes
Matt G, General Manager at Andaz Savannah, responded to this review

Christina K, thank you for choosing Andaz and thank you for your tripadvisor review, I am sorry if the room seemed expensive for the size. If you contact me directly I can check for dates when we are offering more discounted rates for your next visit, Matt More

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The beds were very comfortable, the room was clean and smelled clean. However, the staff upon checking us in were not very friendly or welcoming. Before checking out, the maid barged into our room without knocking. Again, on checking out, not very friendly, they didn't ask us how things were during our stay and did not engage in any conversation.... More

Was this review helpful? Yes 1
Matt G, General Manager at Andaz Savannah, responded to this review

Leah A, I am very sorry for your experience with our staff. We ttry every day to provide the best in service, it is embarrassing to hear about the times when we fall short. Again, my apologies, Matt More

Sydney, Australia
Top Contributor
122 reviews 122 reviews
53 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My mother booked my husband and I in here ahead of her historic houses tour and it was a wonderful location, in walking distance to the shops and cafes. It is also a complete contrast in its modernity to the moss-draped historic homes in the surrounding 22 quarters. We had none of the customer service issues that other guests have... More

Was this review helpful? Yes
Matt G, General Manager at Andaz Savannah, responded to this review

visitrequisites, thank you for your nice review and thank you for visiting from so far away, all the best, Matt More

Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

1. Great location 2. Emphasis on service 3.outstanding room. Upon arrival we were checked into our room by the same person who brought up our luggage. I really liked this concept, he was very professional and polite. Andaz is a non smoking hotel and you could tell the previous guest had smoked in the room. The gentleman that brought up... More

Was this review helpful? Yes 1
Matt G, General Manager at Andaz Savannah, responded to this review

Suzanne F, thank you for choosing Andaz Savannah and thank you for your nice review. I appreciate your comments about the parking price, this year just under 45% of our guests have brought their car with them, if this percentage gets closer to 60 or 65% I think including the parking fee in the room rate may make sense. Please... More

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed three nights in suite 304 at Andaz and were impressed with the exceptional condition of the hotel. Had a small delay at check-in but the staff (Melinda) handled it perfectly! All the staff was helpful, polite, and seemed to genuinely care that we enjoyed our stay there. Very refreshing attitude.Concierge offered good advice about things to do, purchased... More

Was this review helpful? Yes 1
Matt G, General Manager at Andaz Savannah, responded to this review

Helen B, thank you for your nice review, I am glad you met Melinda, she is the best. Please come back soon, Matt More

california
Top Contributor
66 reviews 66 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived early and they accommodated us. The registration staff is super fun. The room was elegant and modern. The breakfast buffet downstairs was perfection. Wonderful way to start the morning in style. The bar is also a great to start your evening with interesting cocktail concoctions. The hotel captures the feel of the south but with a contemporary twist.

Was this review helpful? Yes 2
Matt G, General Manager at Andaz Savannah, responded to this review

rogerad, thank you for staying with us, please come back soon, Matt More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It is not often I give a hotel 4 stars but the Andaz was a nice surprise and deserves it. If the room was slightly larger they would have certainly received 5. The location is excellent particularly if you don't want to rent a car since it is a short walk to the river front and almost anywhere you would... More

Was this review helpful? Yes 1
Matt G, General Manager at Andaz Savannah, responded to this review

Gary A, thank you for staying at Andaz and thank you for your nice review. Ms. Wilkes' is awesome, weekdays only and lunch only! Matt More

Ottawa, Canada
Top Contributor
80 reviews 80 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We decided to change our reservation from another hotel over to the Andaz based on the glowing reviews here. First off my review is based on the hotel itself, great location, comfortable if a bit small rooms, decent bar and restaurant etc. However we did not experience any of the great cusromer service mentioned here. We arrived fairly late (9:30pm)... More

Was this review helpful? Yes
Matt G, General Manager at Andaz Savannah, responded to this review

Yakster007, I am really sorry for your poor experience with the front staff, that sounds horrible! I will be sure to share your comments at our staff training so we can be better! Matt More

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Additional Information about Andaz Savannah

Address: 14 Barnard Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Andaz Savannah 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Avia Savannah Hotel Savannah
Avia Hotel Savannah
Savannah Avia Hotel

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