We ended up staying across the way at Sleep Inn which was great, and more than fairly honored the same rate and service level, but the Comfort Inn just slammed its doors with no notice, earlier this week I understand. What a homecoming!! I booked a hotel with parking deal at stay123.com, and they found available rooms for us at... More

Very dated. Badly needs rennovating. Felt sorry for the receptionist when I checked-in as she was clearly feeling the stress of being the only person on duty. More

Don't be another victim of this hotel owner. Cars commonly being burglarized even within 3 parking spots of the entrance under lights. Security camera "turned off". Plenty of nice hotels in the hotel district. Avoid this one. They are happy to call the police for you, but absolutely nothing else. Not worth the risk of $1,200+ car repair for a... More

this hotel has the worst customer service I have ever encountered. The folks at the desk were ok but when I tried to contact mgt I could not get a call back. I tried several times but no response. Can't understand that and don't respect that. More

i went for a 3 day convention near washington dc and chose this hotel. it has a great breakfast, and it's a bit far from washington, but that's ok. More

My husband and I usually purchase a park, sleep, and fly package from this inn when we fly from BWI. Even though the reviews were scarey, we took a chance. This was a good decision. Our room was clean and well furnished. I saw security in the parking lot. The shuttle driver was so helpful and nice. The front desk... More

The Comfort Inn at BWI is not the sort of hotel you go to on vacation, for your honeymoon, or to hold a major international conference. It is, however, an extraordinarily clean, comfortable, friendly hotel. The reason I gave it four stars instead of five was that the hotel has minor maintenance problems: the air conditioning unit in my room... More

We stayed here for 5 nights with our 3 children. We found the room to be very clean, though a little small for a suite. The internet signal was weak with the exception of one corner of the room. We appreciated the free washing machine. The breakfast was great and the staff was helpful. We had no problems checking in... More

...this place is awful!! The only nice thing I can say is that the staff was nice... and then there's the room My room smelled terrible (moldy). I found someones hair stuck in my wash cloth, and the bathroom sink, counter top was dirty....tub--dirty! More hair on bathroom floor. The carpet looks dirty...the bed spread looks dirty...awwwhhhhh! More