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All 63 Baltimore hotels

Home2 Suites by Hilton Baltimore Downtown

2.5 of 5 Hotel   |   8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore) (Downtown)
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89%
Ranked #6 of 63 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Happycat50 Rocky Mount, Virginia
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415 reviews from our community

Traveler rating
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    7
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115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • French first
  • Italian first
  • Spanish first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed yesterday NEW

Nothing special about this hotel. Low class of Hilton. No bar here. We make our reservation for convention event they give us smoking room. Non of us do not smoke. Front desk people look like they having a lot of fun and doesn't even pay attention to their guests. Every time I walk in lobby during the day all employee... More

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Rocky Mount, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have never given a hotel 5 stars before but this one deserves it. The only possible negative thing I could say would be that there is valet parking only. However, shuttle service is available, free and very nice vehicles and drivers. The room was SPOTLESS, had a full kitchen and was roomy and quiet. Every staff person we came... More

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Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Home2 is an excellent hotel in Baltimore. It is the best of the city. Very good, clean and comfortable. The breakfast is great, you have a lot of choice and the quality is very good. I was here last year also but the service and quality of the breakfast increased very much. The situation is completely different in comparison to... More

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meriden, ct
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel weekly around the country and found this gem. Hotel staff are excellent the General manager keeps a pleasurable atmosphere and the workers reflect helpfulness and a upbeat tone. Brittany at the front desk was very helpful in adjusting my reservations that changed at the last minute. I will definitely stay at this property again and have recommended this... More

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Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I stayed here for a wedding somewhere else in the city. Since it was a busy weekend of events in the city they were at capacity as were many hotels nearby. When we checked in on Friday evening, we went upstairs to find a smoking room instead of the non-smoking I had requested. I had called about one week prior... More

Was this review helpful? Yes 1
EliasThompson, Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear, Thank you so much for choosing the Home2 Suites Baltimore as your hotel of stay during your last visit to the City and for sharing your candid feedback on TripAdvisor. First and foremost, I regret to learn about the inconvenience you went through in regards to the service delivered here at the hotel. I am also sorry to read... More

new york
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

I have had a reservation with this hotel for 10 months. I just got a call four days prior saying the hotel is full, my room doesn't exist, sorry good luck. The entire city is sold out their only alternative is to send me somewhere out of town. THAT IS RIDICULOUS. I cannot believe a Hilton brand can actually do... More

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EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Nadia, Thank you for sharing your feedback for the Baltimore Home2 Suites. I regret to learn of the issues you have had in regards to the reservation here at the Home2 Suites. Regrettably, these valuable lessons have come at your expense. We will certainly address your concerns internally and will look forward to another opportunity to properly serve you... More

West Chester, Pennslvania, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at Home 2 in August. Very clean, modern and efficient. Staff very friendly and helpful. Breakfast is included with your stay. We stayed one night, as we were going on a cruise in the morning. We were charged a reasonable rate for our room, valet car until our return and Home 2 took us to... More

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Shippensburg, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were booked here by our AAA Travel Agent. Having never experienced a stay at a HOME2 SUITES before we weren't quite sure what to expect. We wanted a hotel that would transport us to the harbor for a day as well as transport us to the Port for our cruise that was leaving out of Baltimore on Sunday. The... More

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Virginia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We worked with AAA to find a hotel that would provide our specific needs. We needed an overnight before we cruised out of Baltimore the next day. We needed free parking for a week. And shuttle service to and from the port. I was skeptical when AAA recommended this hotel as a package, and it included a very nice continental... More

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Leipsic, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay, a bit out of the way for sporting events, close to harbor. Room was good, great idea with how they do maid service. Only thing is they need to be a bit more defined on their mini van usage and when they will offer a ride, answer the phone when calling for a pick-up.

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Additional Information about Home2 Suites by Hilton Baltimore Downtown

Address: 8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Home2 Suites by Hilton Baltimore Downtown 2.5*
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Also Known As:
Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
Comfort Inn Baltimore

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