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Home2 Suites by Hilton Baltimore Downtown

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8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
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Home2 Suites by Hilton Baltimore Downtown
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Home2 Suites by Hilton Baltimore Downtown
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513 Reviews from our TripAdvisor Community

Traveler rating
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    33
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141
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hudson, New York
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my third time in Baltimore for Maryland DeathFest, and my only complaint is that it took me until now to discover this hotel. The title says it all. Everything was very clean, the rooms were really spacious. The free wi-fi was better than at hotels where I've had to pay. The breakfast was quite good, and all of... More 

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Merrick, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel several times throughout the years our son attended college in Baltimore. Our first visit was 6 months after they opened, in 2011! Always had a very positive experience, very pleasant and helpful staff, great location and a very reasonable prices!

Review collected in partnership with Home2 Suites by Hilton

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Rome, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall we had a great stay. With the exception of one person, all staff were incredibly helpful and friendly. Our stay was great but our room smelled musty/smoky in spite of the room being a non-smoking room. Our clothes smelled like smoke when we got home. The sheets were INCREDIBLY SOFT. Best sheets I've ever slept on in a hotel...in... More 

Review collected in partnership with Home2 Suites by Hilton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel. The rooms are spacious. The breakfast is really good. They will have to upgrade the complimentary internet service. Because of location, you will have to pay for parking but there is a parking garage close by for about $15 a day.

Review collected in partnership with Home2 Suites by Hilton

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Charleston, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff made the stay. They were amazing when issues arose and were prompt/attentive in fixing the problems. The staff had a great attitude all day--friendly smiles and warm welcomes. The room was comfortable enough and the hotel was walking distance to several eating establishments. The round-the-clock shuttle run by cheerful staff is a plus.

Review collected in partnership with Home2 Suites by Hilton

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Ann Arbor, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a good hotel for longer stays and the staff here was superb. A minor issue with the blind shield in my room was dealt with in a very satisfactory manner. The breakfast buffet was enjoyable to all the members of our group, especially the make your own waffles.

Review collected in partnership with Home2 Suites by Hilton

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EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Steven, Thank you so much for choosing the Home2 Suites as your hotel of stay during your past trip to Baltimore. I am delighted to read that you found the hotel to have a great service team. We truly appreciate your patronage and will look forward to serving you again should your travels bring you back our way. Sincerely,... More 

1 review
4 of 5 stars Reviewed 1 week ago

This is a nice, simple hotel that is in a convenient location. I think it is priced a little high. The other thing that I found strange was the bathroom door has no lock on it. Check in could have been smoother as well.

Review collected in partnership with Home2 Suites by Hilton

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EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Traveler, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Home2 Suites Baltimore. It gives me great pleasure to read that you enjoyed your stay overall. We truly value your loyalty and will look forward to welcoming you back, hopefully in the not far future! Sincerely, Elias Thompson... More 

Pennsylvania, USA
Top Contributor
70 reviews 70 reviews
22 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just stayed for one night, but wished we were staying longer. This was a clean comfortable room and spacious enough to spend several days. There was an indoor pool and nice laundry room which we weren't able to take advantage of. There was a nice lobby and outdoor seating area with grills available. Being on a restricted diet we... More 

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

pleasant staff, extremely clean and roomy suites, bed was very comfortable, valet service and shuttle provided to transport you. Breakfast was sufficient and fresh. A little tricky winding thru the area to get to, but valet takes total care of you upon arrival. We would definitely return.

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Traveler, Thank you so much for choosing the Home2 Suites Baltimore as your hotel of stay during your last visit to the city and for sharing your candid feedback on TripAdvisor. I am truly delighted to read that you have found the hotel’s location convenient. Thank you also for your positive comments pertaining to the amenities the hotel has... More 

Hoboken, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I teetered on the 3 star bubble, but would average this hotel at 2.5. We were in town for a wedding and this was the cheaper of the 2 options we were given. We called for an early check in and they said a room would be ready by 1. We arrived at around 1:15. When we got to the... More 

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EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Brandon, Thank you for sharing your feedback of your most recent stay with us. I regret to learn of the numerous inconveniences you encountered throughout your visit, especially with regard to the lack of service. Your feedback is a valuable tool for our continued pursuit of perfection. Regrettably, these valuable lessons have come at your expense. We will certainly... More 

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