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Home2 Suites by Hilton Baltimore Downtown

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8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
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Home2 Suites by Hilton Baltimore Downtown
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Home2 Suites by Hilton Baltimore Downtown
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530 Reviews from our TripAdvisor Community

Traveler rating
    309
    158
    34
    21
    8
See reviews for
147
106
36
163
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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  • Any
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  • All months
    (530)
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    (88)
All months
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Good points: convenient, friendly staff, decent free breakfast, kitchen in room, nice to have a curtain around the bed to have a little privacy from the kids. Bad points: shower erratically very hot, cleaning is mixed - none on weekends unless you request it, and they keep randomly charging my debit card (although they do remove the charges when I... More 

Was this review helpful? Yes 1
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Guest, Im so sorry to hear that you had a mixed experience during your past stay. I am glad to hear that the staff was great and that you loved the hotel. I will make sure that we address the issues with the shower with our maintenance team to insure that we get this fixed. If you find yourself... More 

Saint Louis, Missouri
5 of 5 stars Reviewed 5 days ago NEW

Very modern, extremely clean and Top Notch service. The staff, from the front desk, to the maids maids and the kitchen staff, were extremely helpful and friendly. We used this as our home base when moving our daughter to Baltimore from St. Louis. Plenty of great places to eat and grab a drink within walking distance (Mick O'shea's and Home... More 

Was this review helpful? Yes 1
Austin, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice rooms with plenty of good, free amenities (like internet and washer-dryer for laundry). Decent breakfast with accommodating service. Clean rooms, like new with great TV screens. Had a $129 price for a centrally located property about 6 blocks from the Baltimore inner harbor. Some front desk service is lacking (like multiple calls for an extra pillow and employee who... More 

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Guest, We are very glad to see that you enjoyed your stay with us. We will make sure that we address the issues with following through on guests requests so that we do not have guest experience this in the future. I will also look into the issue with the pillow and see if there is a reason for... More 

Amersham
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Wedding in the city and block booking for guests at this to us unknown hotel. From arrival throughout our 3days, the staff could not have been more friendly and helpful. Self service breakfast adequate and plentiful but of basic standards. Proximity to museum and inner harbour area easily walked and masses of individual eating establishments likewise close.

Was this review helpful? Yes
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Guest, We are very gald to hear that you had a pleasant stay with us. If there is anything else we can do for you please let us know. Thank you, Elias Thompson More 

Saint Louis, Missouri
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great, green, modern hotel -loved it! Would stay again. It was close to where I had business for a couple days -but it is a perfect downtown location for business or tourists! We were able to walk to the harbor and enjoy the evening -took the water taxi, etc. A nice pub nearby. Also good for familes -full suite -bed... More 

Review collected in partnership with Home2 Suites by Hilton

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1 review
5 of 5 stars Reviewed 1 week ago

From checkin to checkout I haven't a single complaint. The room was spotless and comfortable. Our room was equipped with just about everything they could put into it without crowding. The staff was always professional, accommodating, yet friendly as well. Breakfast was well stocked with a wide variety to choose from. The lounge and dining area were also clean and... More 

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lowermac, pa
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Home2suites is a nice and well maintained property. It is close to all of the major attractions. The rooms are spacious and clean. Check-in went smoothly. There are a number of restaurants that are near by. The price was very reasonable for such a property. All in all a great value.

Was this review helpful? Yes
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Alpha03, So glad to hear that you loved your stay. If there is anything we can do for you please let us know. Thank you, Elias More 

Stamford, CT
Level Contributor
117 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needed a room for just two days, ended up with a suite. Still cheaper than a regular room in other hotels in the area. Located on a side street, it may be hard to spot unless you have exact address. I think there are just eight rooms a floor--two on each side of the elevators. Even numbered rooms have better... More 

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Norfolk, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We were in town for a baseball game. Hotel was super clean very close to bars and restaurants. Staff was very helpful and friendly. Definitely will return!!! Breakfast was good and replenished often. Wifi was quick and efficient. The valets were always quick and pleasant especially as hot as it was outside. Can't wait to return.

Was this review helpful? Yes
Fairfax, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nicely finished hotel, excellent price, and the sheets on the bed were heavenly. Didn't check out the breakfast, but the staff were so polite and helpful. Everything we wanted to do was a short cab ride away.

Review collected in partnership with Home2 Suites by Hilton

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