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Home2 Suites by Hilton Baltimore Downtown

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8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
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1 room 1 guest
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Home2 Suites by Hilton Baltimore Downtown
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Home2 Suites by Hilton Baltimore Downtown
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554 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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  • Spanish first
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    (140)
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All months
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The only gotcha of this location is parking and the very steep hill. It's in one of the best locations in Baltimore, just far enough from the hustle ans bustle but still close enough to walk to the harbor and restaurants. All the staff were exceptionally nice and cordial. Will definitely stay ere again

Review collected in partnership with Home2 Suites by Hilton

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Snow Hill, Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked (on Expedia) a one-night stay to check the hotel out as a possible place for us (and family) to stay when I deliver my son at Mercy Medical (which is a short walk away) this fall. When we arrived at nearly 9:30 PM, we were informed that, contrary to what was advertised on our booking, we did NOT have... More 

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EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear ESRedhead, I am very sorry to hear how your past stay went. I will address this issue with the online booking channels and insure that this is handled ASAP. If there is anything else I can do for you please don’t hesitate to contact me directly here at the hotel. Thank you, Elias Thompson More 

Oxford, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was really great. The rooms are clean and spacious. It is centrally located within the downtown - a three minute walk up to Mount Vernon and a fifteen minute walk to the harbour. A number of really great restaurants just down the street. The staff are fantastic.

Review collected in partnership with Home2 Suites by Hilton

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Haifa, Israel
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We (my teenage son and I) stayed here for a week in August. Check in and check out was easy (we had paid in advance through Expedia). The staff was consistently friendly and helpful as much as possible. Breakfast was good - waffles, toasts/muffins/bagels/donuts, cereals (hot and cold), juices, fruit, yogurt (although their touted breakfast sandwiches were of the standard... More 

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Tampa, Florida, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is not one of your very exculsive and elegant hotels but it is very comfortable and clean. I really enjoyed my stay here because it is within walking distance between the artsy Mt. Vernon area and downtown inner harbor.

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EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Grace, Thank you so much for your kind words. I’m so glad to hear that you loved our hotels location and layout. The unique Home2 Brand really allows a guest to relax and feel right at home and I’m so glad to hear that you enjoyed that. Thank you, Elias Thompson More 

Chapel Hill
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Three weeks at this hotel was a great experience because of the outstanding facility, but especially because of the staff - front desk, valet parking, breakfast, cleaning, and the local management. They were always making sure I had everything I needed. They provided great customer service. I had a great time because of the friendly, helpful staff.

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 1
Martinsburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

although the on line description reads just across the street from Mercy Hospital, it is actually quite a climb up some 30 ish cement steps and then a 1/2 block up a very step hill. The walk is not for those of us not in peak physical condition. Shuttle is available but did not know that until after registration. The... More 

Review collected in partnership with Home2 Suites by Hilton

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Santa Monica, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having traveled all over the world and being a Hilton Gold member (20+ hotel stays per year), I can honestly say that Home2 Suites by Hilton Baltimore Downtown has been my favorite lodging experience in years. You want quality rooms, friendly and informative staff, city accessibility then this hotel is right for you. Perhaps the views are ordinary and windows... More 

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San Francisco, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

I am not picky when it comes to hotels, but this was a terrible experience. I was traveling around the East Coast with my husband for our honeymoon and we waited over and hour to get a room (even beyond the regular check-in time) and they still didn't have one available, though I watched 2 other people check in and... More 

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Traveler, Thank you for sharing your feedback of your most recent stay with us. I regret to learn of the numerous inconveniences you encountered throughout your visit, especially with regard to the lack of service and the unfortunate issues with your room smelling of smoke. I am very sorry to hear how our service team handled this entire stay... More 

Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

it was a lovely stay. homely place. The staff are very warm, they work like a family and you definitely feel the love. waffles on point, kiwi water on point.... Lanita, Joshua, Jason, Derick,,,, and the others I cant recall their names... you all rock. Big TV screen, nice shuttle car.... the only thing-smallest lift I have seen... LOL

Review collected in partnership with Home2 Suites by Hilton

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