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Home2 Suites by Hilton Baltimore Downtown

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8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
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Home2 Suites by Hilton Baltimore Downtown
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Home2 Suites by Hilton Baltimore Downtown
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478 reviews from our community

Traveler rating
    280
    143
    31
    16
    8
See reviews for
130
96
32
151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was the third time we've stayed in this hotel. We like the layout of the room, the Mount Vernon neighborhood and nearby restaurants. I reviewed this hotel in detail after an earlier visit. The condition of the furniture, carpet and bed were still very good, but we did experience a few glitches this time. The shower was very good... More 

Was this review helpful? Yes
Long Island, NY
Senior Contributor
27 reviews 27 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice suite for the price, next time will opt for a higher floor, 4th floor could hear all the comings & goings of valet/street area. Breakfast is included. Would like newer sheets, but what they have are clean and doable. Will definitely return, close to all the activities we were attending.

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good Location near inner harbor Baltimore; The staff was Extremely friendly and courteous and took the time to explain everything; the room was clean, fresh and very functional; overall it was a great value!

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 1
Fayetteville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was convenient to Mercy with helpful staff to help get to and from hospital. Room had very nice layout for multi-day stay. Liked room divider to separate king bed from reading area so one could sleep while another could read etc.

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I come to Baltimore annually for a conference and enjoy checking out the offbeat hotels. Housed in an old brownstone not far from one of the medical centers I wound up in a suite set up for handicapped access: close to the elevator, with an enormous bathroom. The suit includes an almost complete kitchen, with bowls, glasses, and silverware. The... More 

Was this review helpful? Yes 2
Baltimore, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There was no water pressure in the bathroom and the toilet stopped flushing. TV could not access the basic channels, ABC, NBC, CBS. There is no restaurant on site. The desk provided the names and menus of three restaurants that would deliver food. I got my order within a half hour.

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 2
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

1) Dear Traveler, Thank you for sharing your feedback of your most recent stay with us. I regret to learn of the inconveniences you encountered throughout your visit, especially with regard to amenities in your suite and the unfortunate issues with having water in your room. Your feedback is a valuable tool for our continued pursuit of perfection. Regrettably, these... More 

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Baltimore for a conference and needed a reasonable priced place to stay that was near the convention center. Home2 Suites was the perfect place. I got a very nice large room, had a sofabed, and a kitchen! Amazing! I was impressed by the quality of the place and staff. I'll definitely stay there again in my next... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

I enjoyed my stay , very comfortable , good hospitality. Good location for stay in horbour . Staffs are so helpful and makes your stay comfortable . I love gym of hotel , very professional . If I am going that place again , I will stay this hotel not think any more

Was this review helpful? Yes 1
Durham, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015

Very nice, clean, newly renovated hotel. Free valet parking. Close proximity to UMD medical center. Very friendly, welcoming staff. Thank you LInita, Irvin, Gary and Darnell for making my stay wonderful!

Was this review helpful? Yes 2
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Guest, Thank you very much for the great review. I am so pleased to hear that you loved your stay. If there is ever anything that we can do for you please don't hesitate to ask. We look forward to the opportunity to serve you in the very near future. Thank you, Elias Thompson More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 30, 2015

First night went to casino had a great time returned 2 my 14th fl room to find there was no WATER couldn't flush my toilet take a shower or anything!!! I went down to advise front desk guy say he contacted maintenance was waiting for him I check back and was told the same thing so I ended up falling... More 

Was this review helpful? Yes 5
EliasThompson, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Dear Traveler, Thank you so much for choosing the Home2 Suites Baltimore as your hotel of stay during your last visit to the City and for sharing your candid feedback on TripAdvisor. First and foremost, I regret to learn about the inconvenience you went through in regards to the water issues. I am also sorry to read that our staff... More 

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