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Sheraton Inner Harbor Hotel

3.5 of 5 300 South Charles Street, Baltimore, MD 21201
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Sheraton Inner Harbor Hotel
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Sheraton Inner Harbor Hotel
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578 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Providence, Rhode Island
Top Contributor
387 reviews 387 reviews
86 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location in Baltimore. Close to Camden yards, inner harbor and the conference center. But be aware walls and doors are paper thin. You will hear a pin drop in your neighbors room. You will think the people walking by your room chatting are walking through your room. Lousy bar on the premises, it is need of a major overhaul... More

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Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I'm sure land is expensive there, so the lobby is small (no restrooms!), and the rooms are not what you'd call generous (double beds, not queens), but the location is great whether you're going to a conference at the Convention Center or just sightseeing. The Orioles restaurant on the second floor is OK but overpriced (a cup of hot water... More

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Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

Everyone from front door to front desk were absolutely wonderful and helpful. I really never experienced service like the service we received at the Sheraton Inner Harbor. The accommodations were also great. Beds were extremely comfortable and the temperature of the room was never a problem. I only wish we had the time to extended our visit. My wife and... More

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South Dakota
Top Contributor
82 reviews 82 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

the hotel was well equipped for the recent conference I attended. The guest room was on the small side, but that is what we get when we travel east. Smaller rooms? I do not understand that relationship. 😀 Service was very good, I found all staff to be warm and friendly except the bartender...maybe I caught him on a bad... More

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Toronto, Canada
Top Contributor
51 reviews 51 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good hotel. However, I had several points of concern. Firstly, the pool is so small it is a joke. Also, I was disappointed about the green option. I thought this meant that just the linens were not exchanged, but this resulted in no housekeeping at all, and things like the plastic bag in the ice bucket were... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello jnyyz, Thank you for sharing your recent stay details here. We are pleased that your overall stay was great and we apologize that our wading pool and green program did not meet your expectations. The pool is small and we do not attempt to hide that fact. The green program that we utilize is a Starwood corporate program that... More

NJ
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was comped this hotel room thru Horseshoe Baltimore Casino. Decided to take the wife and 2 year old on an impromptu little weekend getaway from Northern NJ to Maryland. When we arrived, we decided to park in the self park garage and to our shock it was $28 to park your car overnight, even being a guest at the... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello zagulak32, We thank you for staying with us and sharing your experience here. We are pleased that you enjoyed our facilities, service team and city! Please note that the shuttle will soon run seven days a week to the casino as well! We hope to welcome you back again soon Good Luck! More

Vienna, VA
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In October we stayed at this Sheraton, I would not necessarily have chosen it, but it was the only one available to use our Starwood points. Fortunately it turned out to be just great. First, the staff is amazing. I don't think I have ever met more friendly and happy hotel staff. Everyone was just about singing and saying hello,... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi GardnerNicole! We thank you for the five star review! We appreciate your very kind and thorough comments on our team members, we certainly are fortunate to be have them here every day! We are also happy that you enjoyed your Sheraton Club experience. We DO look forward to your next visit! Warm Regards More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here in December 2013 for one-night. Upon arrival, was told I was upgraded to a larger room with a view on a high-floor (requested). The room was a very standard US 3-4* hotel room, if a little dusty and it smelt musty. Oh well... Location is decent, walkable to most of Baltimore has to offer, however it did felt... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Ji Jclia, We thank you for staying with us and sharing your experience here. We are sorry that you felt that the area was not safe. We are in a very safe area and not sure where you may have ventured to that made you feel this way. We do hope that you will consider Starwood Hotels and Resorts in... More

1 review
2 of 5 stars Reviewed 2 weeks ago

I travel for business about 2-3 times per month and most often to Baltimore. I'm a SPG person so in spite of less than stellar reviews I started staying at the Sheraton Inner Harbor about a year ago. The positives. I get a very reasonable corporate rate, the rooms have recently been renovated to a very good standard and the... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Shelle3, We thank you for sharing your experience here. We thank you for your nice comments on our recent upgrades and location. We certainly apologize that we could not accomodate you, though we did not have a reservation for you. Also, our team was unaware that there was an ipad missing as there was not a report given to... More

Ann Arbor, Michigan
Top Contributor
702 reviews 702 reviews
71 hotel reviews
346 helpful votes 346 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a decent Sheraton with the standard facilities and services you'd expect in a hotel of its class (but see the comment that follows about dining). Unlike the Hilton attached to the Baltimore Convention Center, you'll have to go outside to get to your conference, but once you learn the trick that takes you out onto a short elevated... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello AnnArborMiBob, We thank you for sharing your recent stay with us here. We are pleased that you found our location to be very good as well as our access to the convention center. We certainly apologize that you felt thet our dining options were limited. We do receive high marks overall for our food quality and services at the... More

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Additional Information about Sheraton Inner Harbor Hotel

Address: 300 South Charles Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
Number of rooms: 337
Reservation Options:
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Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour

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