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All 69 Baltimore hotels

Sheraton Inner Harbor Hotel

3.5 of 5 Hotel   |   300 South Charles Street, Baltimore, MD 21201 (Inner Harbor)
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Ranked #36 of 69 hotels in Baltimore
A recent review
4 of 5 stars reviewed 3 days ago
ScribFam Tupelo, MS
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478 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tupelo, MS
Top Contributor
105 reviews 105 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Came in by Amtrak - location was great walked to inner harbor and to Camden Yards--- had to take taxi from Union Station - safe to walk back from baseball -- room clean - big enough - no problems- only stayed 1 night but would stay again - safe location

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town for the hospital but wanted to be near the harbor for distractions so we chose this hotel. I was first concerned that it may be too far based on the other reviews but it was only 2 very short blocks. It was about a 5 minute walk to get to the shops at the harbor. Here's... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Travel M! We thank you for sharing the details of your recent stay with us. We are glad that our location served you well and appreciate your very nice comments on our team members! We do look forward to welcoming you back soon, hopefully for a leisure stay. Warm Regards More

Boston
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent 5 days here attending a conference. The location is good, close to the Inner Harbor. And although it was cold and windy for the week, the walk through the Hyatt next door to the Skywalk and on to the Inner Harbor was easy and not too cold. The hotel itself is good. The rooms are updated and comfortable.... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Greetings WanderingSparrow, Thank you for posting your kind comments on our team and rooms! We certainly appreciate it. Should we have the opportunity to host you again we hope that you will take advantage of our second floor lobby area to socialize in as well. Warm Regards! More

Northern California
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

If you are attending a conference, and know which part of the convention center you're going to be, this may be a good hotel choice. Located around the corner, a participant only needs to walk briefly outside to access it. Its also a few blocks closer than most to the innerharbor and Fed Hill. Rooms are decent, but not luxurious.... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello HumJer, Thank you for sharing your stay details with us. We apologize that we did not meet your expectations. Please note that we do have additional socializing spaces on our second and third floor foyers. We are aware of the noise issues and are working to rectify them. We do hope to welcome you back to Starwood Hotels and... More

Princeton, New Jersey
Top Contributor
60 reviews 60 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Sheraton Inner Harbor for a week. I can say the hotel has a very convenient location, near the Inner Harbor, Camden Yards and the Baltimore Convention Center. My room was updated but still felt worn and the water pressure was almost nonexistent. The walls are thin so I felt like I was sharing my room... More

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Sean D, Thank you for sharing your stay details with us here. We appreciate your kind comments on our team members. We are working on a solution to help with the room noise issue that you mention. Alsd, we recently did experience an issue with our water pressure that is being adressed. We hope to welcome you back to... More

NC
Top Contributor
67 reviews 67 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were in the Baltimore area to see family and booked this hotel. Our stay at the Sheraton Inner Harbor hotel was so so. They had run out of rooms the first night we checked in so we had to switch to the room we had originally reserved midway through our stay which was a pain. The rooms were "sort... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello C L, We thank you for sharing your recent stay experience here. We apologize that we did not meet your expectations or ours. As we recently completed a renovation of all of our rooms we would appreciate some more details from you. Should you have time please email us at innerharbor@sheraton.com so that we can learn the room number... More

charlotte
Top Contributor
66 reviews 66 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Just had a corporate meeting yesterday at the property (3-16-14) for 430 people. I must say the staff at this property takes the cake. Very attentive and willing to serve and help. I wish I could remember all their names, but hopefully management can make them aware it doesn't go unnoticed. The property itself is well positioned and clean. Look,... More

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello brianparsley! Thank you for sharing your nice comments on our staff! We have shared them with all. We hope to see to see you again this April and May!! Warm Regards More

Boston, MA
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 14, 2014

I recently stayed here while attending a conference in the hotel. I had reserved a king sized bed and was very disappointed at check in to learn that they only had double beds available. I knew this was a risk of checking in late (I was delayed because of weather) but I had called ahead to ensure my king sized... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello JennyG123, We thank you for sharing your recent stay experince here. We certainly apologize that your room request type was not available upon check in. Please email at innerharbor@sheraton.com so that we can inspect your first room for the issues you mention. Also, it is unfortunate that there were loud neighbors on either side. Thank you for mentioning that... More

San Diego, CA
Top Contributor
56 reviews 56 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed here for 3 nights and were stuck in a snowstorm so not much to do. They treat Platinum SPG well here. We were upgraded to a suite with access to club lounge. Most staff were very helpful and attentive. The front desk and club lounge attendant were exceptionally good. The vallet, meh. Rooms were nothing special but clean.... More

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Jadbow, We thank you for being such a loyal SPG member and congrats on your platinum achievement! We appreciate your kind comments on our team and facilities! We will share your comments with morton's. They went through a major renovation a year ago so we are a bit perplexed as to your perception of a "tacky old steakhouse". Please... More

Roanoke, Virginia
Top Contributor
50 reviews 50 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 4, 2014

Sheraton Inner Harbor was a great location, situated within walking distance of everything that Baltimore's Inner Harbor has to offer. As I had two rooms booked for my group, both had excellent views- either of the Orioles or Ravens facilities, or of the waterfront. The Club Room SPG upgrade was excellent, as it saved or entire group on both breakfast... More

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi HotSpotJ! We thank you for sharing your recent stay details with us and are certainly pleased that we met your expectations! We will let our team and Morton's know of your kind comments. we look forward to welcoming you and your group back again soon! warm regards More

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Additional Information about Sheraton Inner Harbor Hotel

Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour
Address: 300 South Charles Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. ... more   less 
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