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All 63 Baltimore hotels

Sheraton Inner Harbor Hotel

3.5 of 5 Hotel   |   300 South Charles Street, Baltimore, MD 21201 (Inner Harbor)
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Ranked #36 of 63 hotels in Baltimore
A recent review
3 of 5 stars reviewed today
AtlantaEnthusiast Atlanta
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540 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Atlanta
Contributor
16 reviews 16 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed today NEW

We were there for a longer business stay (9 days) and the room looked fine upon checking in but with a closer inspection there were cleanliness issues regarding the bathroom and throughout the stay we would find that the toilet had not been cleaned that day or the mirror etc. There were issues with getting the sheets changed even after... More

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Senior Contributor
27 reviews 27 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

First- the bell men are the first impression to the hotel. They are friendly, attentive and extremely hard working. Very impressed with their service. Our room was spacious and we had a view of Camden yard . Location was great, we walked to a game, then later shopping and dinner in Little Italy. We had a great time at the... More

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Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff pleasant, location very good. Extra charge for harbor view room but we had view of stadiums which was very cool. Morton's is attached and we had some cocktails at their bar. The inner harbor has plenty of shops, restaurants, bars, and outdoor music. Whole experience was great!

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Minot
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel in August 2014. The blanket and sheets had blood on them , the bathroom had not been clean (hairs) and there was smell. The staff did clean up the sheets and bathroom but the strange smell never went away until day 3 of my stay. The water pressure was nil which was very frustrating. I... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Good Day WorkND, We thank you for your kind comments on our teams customer service. We sincerely apologize that we did not meet your or our expectations! We would appreciate you contacting us at innerharbor@sheraton.com so that we may identify the room number that you occupied and address the issues that you experienced and use as a training tool with... More

Boston, Massachusetts
Top Contributor
144 reviews 144 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were at the Sheraton Inner Harbor for two nights due to a wedding at the hotel. Hotel is in a great location close to Inner Harbor and the Orioles. Staff was very welcoming. We arrived early and checked our luggage as we went down to Inner Harbor to wander, explore and grab a bite to eat. Room was clean.... More

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Wallkill, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will start by saying that the staff was wonderful. Polite,helpful and accommodating. The hotel was less than we expected. Smelled of mold in the hallways and the pool area.was atrousios. Restaurant on site was overpriced. It was an easy walk to inner harbor, however.

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Boston, MA
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Aside from a few maintenance issues in my room and a small amount of staff that were acting like they did not want to be there. If you get a room where the bathroom sink faucet and the hall mirror are set up properly, and no surly staff, this hotel is a great experience. Our room service meal was very... More

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East setauket
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here while in town for a orioles game. Excellent location 5 minute walk to Camden yards 3 minute walk to inner harbor. Staff was excellent from the valet to front desk. We stayed in the club level. Nice room high floor with view of inner harbor. The club was a little small but there evening food and breakfast was... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello donutz1978, We appreciate your kind words and are pleased with your five star rating! Thank you for highlighting your Sheraton Club experience, we are working on new space for that in the not so distant future. We hope to welcome you back again very soon! Warm Regards More

Newjersey
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here in august for a Yankees game and the staff couldn't be nicer. the rooms are comfortable and the club room with food and soft drinks , water was very good as well. Id come back here in a heartbeat. the front desk staff made me feel welcome. I highly recommend staying here.

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Bob G! Thanks for staying with us and your kind comments on our team and amenities! It was a pleasure meeting you while you were here. We will look forward to you visiting with us again next year for some baseball games! Warm Regards More

bETHESDA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton Inner Harbor Hotel for business. I expected service to be stressed due to a huge convention being in town and Camdenyards baseball games the same weekend. The staff exceed my expectation in every respect. From doormen, valet parking, front desk to housekeeping the service was exceptional. The room was comfortable, dreamy bedding, good temperature control.... More

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi madelonhalula! We thank you for staying with us and the five star review! We appreciate your kind comments on our team as they are the key to a great experience. We are hopeful that we will welcome you back again soon! Warm Regards More

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Additional Information about Sheraton Inner Harbor Hotel

Address: 300 South Charles Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
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Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. ... more   less 
Number of rooms
337

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A TripAdvisor Member
13 days ago
Rochelle Park, NJ
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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