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Sheraton Inner Harbor Hotel

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300 South Charles Street, Baltimore, MD 21201
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Sheraton Inner Harbor Hotel
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Sheraton Inner Harbor Hotel
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670 Reviews from our TripAdvisor Community

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Traveler rating
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    122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Allentown, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

From the moment we walked inside the hotel we were extremely impressed. The staff was very friendly and very helpful, especially Leroy. We spent our family reunion and had a blast. The beds were the best.

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have to say that my view of this hotel is largely influenced by the $400+ price I payed for a very run of the mill experience for one night. Yes, it was an Orioles home-game weekend and yes, I did book at the last minute, so I expected to pay a premium. But for the price I paid, I... More 

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Martinsburg, West Virginia
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 days ago NEW

If you want to be spoiled, this is the place to stay. This was my first stay at the Sheraton and I have already made my reservations for this hotel for next year. The valet and bellmen were right there as soon as I stopped. the check was so quick and smooth, I had my key card in less than... More 

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Cleveland, Ohio
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Nice hotel but the WiFi access is atrocious. It's slow to the point of being unusable and the signal constantly drops. I had the same problems at another Sheraton across the country so the whole chain could have switched providers recently. If you're a business traveler who depends on internet access to do work, be ready to use a wireless... More 

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Salt Lake City, Utah
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay was excellent, my wife and I stayed there for our 10 year anniversary and the staff was excellent. Especially Michael Flint, he helped me plan a couple of special nights for my wife. We stayed two nights with a view of Inner Harbor, Baltimore has gotten a bad rap the last few months, but it is a great... More 

Was this review helpful? Yes 1
New Kent, Virginia
5 of 5 stars Reviewed 1 week ago

This hotel was absolutely great! The entire staff was pleasant, very helpful and everyone greated you with a big smile on there faces. The rooms were spotless and offered a great view of the harbor. If you are ever booking for a large event ask for Amber Prunkl she goes beyond the call of duty.

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello Jennifer J, We thank you for sharing your five star experience here! We are fortunate to have team members such as Amber here. We appreciate the kind comments on all of our associated as well as service and facilities. Looking forward to your next visit! Warm Regards More 

Charlottesville, Virginia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton Inner Harbor hotel definitely exceeded our expectations. The staff was all incredibly helpful and friendly. The Operations Officer, Kate, went above and beyond to assist us with a disabled family member. Her sincere and caring special efforts made for a very memorable stay for our family and friends. The front desk staff was very helpful and friendly, especially... More 

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi PaladinoFamily, We thank you for your recent stay with us and sharing your five star review here! We are fortunate to have team members such as Kate and Robert here as they are all the ones that truly make a hotel stay an experience! We look forward to welcoming you back again and again very soon! Warm Regards More 

Overland Park, Kansas
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I just made a reservation and was shocked to see that not all rooms have free wifi. It is 2015 people. We just stayed in a $60/night hotel in Montana and they had free wifi. I had to make a reservation here for an event that I am part of but so far not impressed. Will see how it goes... More 

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Greetings RitaMau, We look forward to welcoming you to our hotel when you do arrive. Thanks for the review in advance. we do offer complimentary internet access in our lobby for hotel guests and in our club level if you upgraded to that. Warm Regards More 

South Dakota
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location only a couple blocks from Camden yards and the inner Harbor area. We stayed the weekend prior to the 4th of July. Staff were friendly and professional. Rooms were nice but will be ready for makeovers in the next 8-12 months. No problems with self parking...had a Tahoe.

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi 59mjb, Thanks for your recent stay and sharing your observations here. We appreciate your kind comments on our team members and facilities! We look forward to your return visit! Warm Regards More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This review is only for the areas that we've been inside the hotel. Arrival: We parked at the spacious front of the hotel temporarily to check-in and we were greeted by security man who also opened the door for us. (VERY NICE). Lobby: It was very nice, trendy, and welcoming. I also noticed a nice big jar with cold water... More 

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello Glo F, Thanks for your recent stay and very detailed review! We are glad that you found our team and facility to be very good overall. We will certainly check the garage entrance that you mentioned. We hope that you will visit us and Baltimore again soon! Warm Regards More 

Hotel Review Summarization

What travelers say

  • Camden Yards(19)
  • Convention center(8)
  • Great location(8)
  • Front desk staff(3)
  • Very clean(3)
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