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All 63 Baltimore hotels

Sheraton Inner Harbor Hotel

3.5 of 5 Hotel   |   300 South Charles Street, Baltimore, MD 21201 (Inner Harbor)
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Ranked #36 of 63 Hotels in Baltimore
A recent review
5 of 5 stars reviewed 2 days ago
Travis P Merrimack, New Hampshire
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556 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Merrimack, New Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Came in for the Baltimore Raven's home game. Decided to make a weekend out of it as we traveled to Fells Point as well as explored the city. Upon arrival to the hotel, we were greeted by a very friendly front office staff. Marty, who told us everything we needed to know about the city and the nightlife was very... More

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Decent enough hotel for a night but it definitely needs an update. The first room I was given actually had a murphy bed as my bed.This was so extremely tacky. It was obvious that the room was part of a larger suite and rather than give me a room with a regular bed, they sent me to a room that... More

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O'Fallon, Illinois
Top Contributor
64 reviews 64 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nicely located and the rooms comfortable although our room was getting "tired and dated" in the furnishings. I stay at Sheratons often, but the brand is not improving its properties as fast as its competition. There are nicer hotels near the Inner Harbor but the location was fine for the meeting that I attended. Good but not... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello David S, We appreciate you staying with us and sharing your experience here. We thank you for your comments on our rooms and facilities. We are in the final stages of a room renovation so we hope that you will be more pleased should your travels bring you back to Baltimore and the Sheraton Inner Harbor. Warm Regards More

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I recently spent a few days at this hotel to visit with friends. While the staff is friendly, the service is spotty. First of all, the Oriole Grill was expensive and not very good. AM pastries were stale and flavorless, and a small, $17 evening pizza was obviously prepackaged and frozen. Doormen were friendly and, for the most part, attentive.... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello carolyn m, We thank you for staying with us and sharing your experience here. We appreciate your kind comments on our team. We do apologize that we did not meet your or our expectations throughout your stay and will share this with the mentioned departments to work on. We do hope that you will consider Starwood Hotels and Resorts... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend this hotel! Very friendly, helpful and attentive staff! Room was clean and very comfortable with awesome views. The convenience of being so close to the convention center and Inner Harbor makes this "The Place" to stay when in downtown Baltimore!

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Greetings Maca548! We certainly appreciate you staying with us and the five star review! We do have a warm group of associates who do pride themselves on creating a welcoming environment. Looking forward to your next visit! Warm Regards More

Jersey City, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked the Sheraton Inner Harbor for a business group meeting and was very pleased with the service and accommodations. The staff goes out of their way to help you and is attentive to your needs. The location allowed me to see more of the town and was close enough to downtown for easy access to shops and restaurants. The... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello cmjusinomd, Our team appreciates your very kind comments about them and our facilities. We are fortunate to enjoy a great location that is convenient to all that Baltimore has to offer. We look forward to welcoming you back soon! Warm Regards More

Top Contributor
62 reviews 62 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I want you all to know that this hotel has the best parking for All sport events. Easy in and out for any Orioles game but you MUST go early as they raise their prices as the day goes on. We were at the Star Spangled Celebration and at 10 it was $20 and at 3 it was $30. Looked... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Greetings Kehrha! we thank you for your comments on our convenient parking location for all that Baltimore has to offer. As in all businesses supply and demand dictate pricing which is why the rates did change that day. We look forward to welcoming you back again. Go O's!!! More

Cleveland, Ohio
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a pleasant stay. I had a 610 sq ft suite on 4th floor with a upgrade to free wifi and access to club floor on 14th floor. The suite has very comfortable beds, a dining table for 6-people sits, a kitchen with microwave, fridge, and safety deposit box. People work in the front door are very friendly. They... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

hello Octbo! We thank you for staying with us recently and sharing your experience here. We appreciate the very kind comments on our team members in the front area of our hotel and are pleased that you enjoyed the Sheraton Club Level and suite. We hope that you will consider the Sheraton Inner harbor the next time you travel to... More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed while attending a conference. The staff in the very busy lobby area was a delight: helpful, nice, always available. This really creates a wonderful guest experience. Great location. One block from inner harbor. This was a busy week in Baltimore, with lots of activities. Hotel was packed. But they managed to provide excellence in service. They also remembered... More

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sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Andre D! We thank you for the five star review and sharing it here. we are fortunate to have dedicated, caring team members here that work hard to exceed expectations. We do hope to welcome you back soon! Warm Regards More

Grand Rapids, Michigan
Top Contributor
58 reviews 58 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading several reviews we were unsure what we were getting ourselves into, BUT we were very pleasantly surprised! Location: Hard to beat! Walking distance to Camden Yards (maybe 3 blocks) and two blocks to the Inner Harbor. We couldn't have asked for more convenient accommodations. Hotel in general: Very nice, well kept reception, lobby, and hallways. Free WiFi in... More

Was this review helpful? Yes 1
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello MandyVB! We thank you for your recent visit with us and for sharing it here! We especially appreciate your comments that relate to our team members as they are the key to a great experience! We will share your concern on the signage from the garage with our team there and see if we can do something to improve... More

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Additional Information about Sheraton Inner Harbor Hotel

Address: 300 South Charles Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
Number of rooms: 337
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Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour

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