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Holiday Inn Express Baltimore at the Stadiums

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1701 Russell Street, Baltimore, MD 21230
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Holiday Inn Express Baltimore at the Stadiums
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Holiday Inn Express Baltimore at the Stadiums
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331 reviews from our community

Traveler rating
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102
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Currently staying here. It's not bad but it could be better, breakfast is ok when it's free. The hotel is currently under renovation inside and out. Probably would stay here again. Staff is friendly. WiFi is a joke, when they stated it's high speed, so not the case. Rooms are clean. The gym is not a gym it's only for... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 2 nights at this hotel, beds comfortable, toiletries inadequate , asked them for extra soaps at 7 am next day , was told no housekeeping staff till 8am so had to personally go & pick it up. When I went down I had to keep waiting as the reception desk lady was in the toilet. It was so annoying... More 

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Dickson City, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

my family and i stayed there 2 days before we took a cruise(april 23-25) and it is a very nice hotel and they are making nice improvements. we went to the inner harbor and our driver Paul was awesome, they started the protests that day and when we were ready to come back to the hotel it took almost 2... More 

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Contributor
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel for our cruise. They offered a night stay that included breakfast in the morning, parking our car in their locked lot for a week, and shuttle transportation to the cruise port and back to the hotel after the cruise. Breakfast was okay. They had scrambled eggs, sausage, cereal, a few pastries, orange juice, and coffee. Plenty... More 

Was this review helpful? Yes 2
Jim P, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review

Thanks for your review. I'm sorry about the confusion at check-in time and the issues surrounding our shuttles. We appreciate you bringing this to our attention so we can make the necessary corrections to improve our service to our guests. Thanks again. More 

Mishawaka
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went there to get an overnight stay prior to going on cruise. Was surprised by the package that let you park there for 7 nights at no charge and shuttled you to and back from the cruise ship. The room was very clean and roomy. A little noisey, just due to the location of the hotel itself. Staff were great,... More 

Was this review helpful? Yes 1
Jim P, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review

Dean S: Thanks for your review. We appreciate your business and are glad you chose us for your recent trip to Baltimore. We trust you enjoyed the cruise and we look forward to serving you when you next come to town. More 

1 review
1 of 5 stars Reviewed April 20, 2015

The general manager, Jim Pinchock, was belligerent, extremely rude and purposely unhelpful. He is unqualified to work the front desk but I was unfortunate enough to have to deal with him there. He refused to provide me with a key to the room my wife and daughter had been staying in for 2 months while my daughter was staying at... More 

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Jim P, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review

Unfortunately, we’ll have to agree to disagree about the facts surrounding your hotel encounter. One thing we can agree on, however, is that our hotel will not issue a guest room key to just any individual who claims to be staying at our property. Even if recognized by a staff member, no one can gain access to a guest room... More 

Richmond, Virginia, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 31, 2015

Stayed her for some recreational gambling at the Horseshoe Casino. The room was clean but small. The furniture took up most of the floor space. It was nicely decorated, the stairwells were clean. The staff was friendly and helpful with the few questions we had. Parking charge was high so be prepared for that. Our HVAC worked just fine, the... More 

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Jim P, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review

SLK507: Thank you for reviewing your recent stay at our hotel. I apologize for the inconvenience surrounding the juice machine. That problem has been corrected so things should go more smoothly in the breakfast area when you next visit. Thanks again. More 

fayetteville,nc
Contributor
13 reviews 13 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 26, 2015

my family and i were in baltimore on 3-20 through 3-22. we really enjoyed our stay. the staff was very friendly and helpful. they answered questions and ran off directions to fort mchenry for us. we did not experience problems with noise from the casino or from unusual patrons. breakfast was more than sufficient and good. its not a new... More 

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Jim P, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review

Jordanthebeagle: Thank you for your recent review. We appreciate your business and look forward to seeing you again early this summer. More 

Winchester, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

Thank you for a great nights rest. We were in town because hubby had an appt at the University of Maryland Medical Center. The room was clean, the staff was very nice. Over all we had a great night. We have to come back for a surgery in May and will definitely be staying here. I hope to use the... More 

Was this review helpful? Yes 1
Jim P, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review

Mizzkimmee: Thank you for your 5-star review of the Holiday Inn Express Baltimore at the Stadiums. We greatly appreciate your business. More 

philadelphia, pa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 16, 2015

This place is absolutely horrible! We stayed here due to the location being directly next door to the Horseshoe Casino, but will NEVER stay here again. First of all, the place is run down, very dated and not kept up. Room heater did not work properly- no matter what temperature it was set to, it would run at full blast.... More 

Was this review helpful? Yes 3
Jim P, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review

kkkkevin6678: I'm sorry to hear about the issues you encountered during your recent visit. If you get a chance to read other reviews I hope you'll see your situation does not represent a typical day at our hotel. If you have a moment and would to speak directly about your stay, I would welcome the opportunity to talk and win... More 

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