We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Baltimore Harbor Hotel

3.5 of 5 101 West Fayette Street, Baltimore, MD 21201 (Formerly Sheraton Baltimore City Center Hotel)
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
GreenLeadersBronze level
Baltimore Harbor Hotel
Professional photos View all
Browse nearby
Baltimore Harbor Hotel
Write a Review

891 reviews from our community

Traveler rating
    254
    233
    188
    128
    88
See reviews for
141
213
53
316
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (891)
  • Mar-May only
    (130)
  • Jun-Aug only
    (362)
  • Sep-Nov only
    (302)
  • Dec-Feb only
    (97)
All months
Browns Summit, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I would like to recommend this hotel to anyone traveling in the Baltimore area. This hotel is in the heart of downtown with a lot of attractions. The rooms are clean and beds are comfortable. The hotel staff exemplified professionalism and had a great hospitable attitude. The General Manager (Juan Webster) demonstrated great leadership. I look forward... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you very much for your kind review. It was a pleasure for us to host you and your wife at the Baltimore Harbor Hotel recently. I was delighted to hear how much you enjoyed recent stay with us. It was great to hear that our convenient downtown location was perfect for your needs. Our guests love the fact that... More

Annapolis, Maryland
1 review
3 of 5 stars Reviewed 4 days ago NEW

My husband & I stayed here last night. Our first impression was great. Welcoming staff at check-in. Room was clean & nice. However when we returned late that evening, we realized the pillows had no cases on them. (We were too tired & assumed it was too late to call housekeeping.) The next morning the hairdryer didn't work so I... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for choosing to stay with us on your recent visit to Baltimore. We apologize for clearly missing the mark in several areas during your stay and I assure you this is not the standard of service at the Baltimore Harbor Hotel. Even though we failed to meet and exceed your expectations, it’s heartening to read that my staff,... More

Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I hade a great weekend for our anniversary. Lisa A at the front desk was a great help she has her finger on the pulse. Anytime we asked Lisa A what to do around the harbor area she never steered us wrong. So glad we got advice from Lisa, there's so much to do here I feel... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

I appreciate you staying at the Baltimore Harbor Hotel on your anniversary. We are glad you and your wife had a great time, and that you loved your corner suite with that great view it offers. Lisa has great penchant for hospitality and she loves making our guests feel at home. I’m glad she guided you to all the best... More

Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I came to celebrate our anniversary and his brithday. I had a few points of interest in mind but decided to ask a few questions at the front desk before we headed out. SO GLAD I DID and THANK YOU SOOOOOOOO MUCH LISA A!!!! First of all, her smile, so warm and sincere. She gave us maps,... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for the great review! It was a pleasure to read that we were successful in making your anniversary and your husband’s birthday a memorable one. I am so glad Lisa A was able to guide you to all the right places to visit in Baltimore, and I’m sure our location in the "heart of it all” made it... More

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here in September 2014. The hotel is very nice, comfortable, attractive and has great facilities (e.g. bar, restaurant). The staff members were also lovely and gave me a discount when I asked for an extra room (after my tour group put three of us in one room together). I also saw the young lady at the desk deal... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for choosing to stay with us on your visit to Baltimore and for your terrific review! It was great to read that your overall stay was a comfortable one, and that my associates made you and your group feel welcome and right at home. I appreciate your kind comments about our hotel, the facilities and the staff. Thank... More

Jensen Beach, FL
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Larhonda wilson is a jewel to this hotel she was the highlight of my stay kudos to her she was very funny & accomadating I really enjoyed her company she kept my drinks coming & they where excellent. The hotel is located in the center of Baltimore and clean and happening place

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thanks so much for your great review and for staying with us recently. I appreciate you recognizing Larhonda Wilson for her outstanding service, and I am pleased to see that the services provided by her left such a wonderful impression. I will definitely pass on your kind compliments to her. Our guests frequently mention how conveniently close we are to... More

Myrtle Beach, South Carolina, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Spur of the moment trip, and Jewel was fantastic. She was very accommodating, and professional. Early Check In, a little break on Valet and da bubbly personality was all she wrote. Thanks Jewel! Recognition is deserved here. A must keep :-)

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Wow - thanks so much for the terrific review! I really appreciate that you chose to trust us for your last-minute plan and I am pleased we were able to make your stay a successful one. It is always nice to be recognized for a job well done; so I can't wait to share your compliments for Jewel in the... More

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

If you are visiting the downtown area for events or work, I recommend this hotel. Very close to the Arena and harbor, and only a few miles to the convention center and stadiums. You can tell it's an older hotel however they have done a lot of improvements to give it a modern day feel. The free breakfast is more... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for recommending our hotel to fellow online reviewers. I agree that our location, being very close to the Arena, harbor and other popular venues, makes us a continual favorite for both leisure and business travelers. Our valet parking services makes it even more convenient! As you mentioned, we do provide complimentary breakfast, and we also have many restaurants... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The location was great, even we stayed here in November and the weather was very cold, we were able to walk all to all the places we wanted to go, the staff was amazing, Justin, at the reception,he was awesome, he helped all time with everything he could, including our last minute transport reservation, he is a very kind, funny... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for taking the time to post your comments regarding the excellent service our staff provided during your stay. I am very lucky to have staff like Justin and Sean, who really care about what they do and how that would effect our guests' stay. I am so glad that they went over and beyond to take care of... More

Lynchburg, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel at the beginning of November 2014. On the one hand, this hotel certainly is NOT a "high class" hotel, or even a "nice" hotel. Yet, it was well worth the price I paid for it, and I would definitely stay there again. The bed was very comfortable, and the room was well conditioned (decorating, furniture,... More

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for taking the time to share your observations during your stay at the Baltimore Harbor Hotel. I appreciate your positive comments about your room and am delighted that you found all our staff to be warm and friendly. They work very hard to provide every guest with a memorable stay. I am sorry that you were disappointed with... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Baltimore Harbor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baltimore Harbor Hotel

Address: 101 West Fayette Street, Baltimore, MD 21201 (Formerly Sheraton Baltimore City Center Hotel)
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Baltimore Harbor Hotel 3.5*
Number of rooms: 707
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Sabre Hospitality Solutions, Hotels.com, Travelocity, getaroom.com, Despegar.com, Priceline, Odigeo, Otel, Venere and Tingo so you can book your Baltimore Harbor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Baltimore City Hotel Baltimore
Baltimore Sheraton

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Room/suite (34)
Viewed
View from room (19)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (2)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay