We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Baltimore Harbor Hotel

3.5 of 5 101 West Fayette Street, Baltimore, MD 21201 (Formerly Sheraton Baltimore City Center Hotel)
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
GreenLeadersBronze level
Baltimore Harbor Hotel
Professional photos View all
Browse nearby
Baltimore Harbor Hotel
Write a Review

906 reviews from our community

Traveler rating
    262
    240
    188
    128
    88
See reviews for
143
217
55
320
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (906)
  • Mar-May only
    (130)
  • Jun-Aug only
    (362)
  • Sep-Nov only
    (302)
  • Dec-Feb only
    (112)
All months
Queens, New York, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Just recently I stayed at the Baltimore Harbor Hotel while participating in a hair show, which also took place at the hotel. On our first day at the hotel we received a lovely greeting from Ms. Lisa A. Lisa was extremely helpful and pleasant throughout the entire day There were about 40 individuals at the hotel participating in the hair... More 

Was this review helpful? Yes
St. Petersburg, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Being a business traveler, I have stayed in hotels that carry a large chain flag well but seem to fall short of the real expectations. The team at the Baltimore Harbor Hotel, without a major brand flag hoisted outside, pulled out all of the stops and delivered premiere service from start to finish. I hosted nearly 100 guest in the... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

My whole team joins me in thanking you for your generous feedback and we are delighted to learn we were able to accommodate your needs during your recent stay. We pride ourselves on our customer service and it’s nice to hear that my staff, especially at the Front Desk, was attentive to you and your groups’ needs in spite of... More 

Baltimore, Maryland
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Booked through Hotwire so not sure what to expect. On arrival, greeted by the extremely helpful Justin, who made us feel very welcome and who also provided great advice and help during the remainder of our stay. Rooms are smaller than some of the chain hotels but are functional and comfortable but the Fitness Centre was excellent and compared favorably... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for taking the time to write a review of our hotel. We’re glad you had a great stay while you were here for the Army-Navy game, and that our well-equipped and comfortable accommodations, fitness centre, as well as, the warm hospitality of our staff met your expectations. Thanks for adding a spotlight to Justin's friendly service; glad that... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Larhonda and Michael were awesome. They were so inviting and welcoming. The atmosphere were positive and friendly.Today was definitely a day, but they made it a night to remember.Thanks again. We truly value your service! Dr.Davis

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Wow! I am so happy to read such a glowing review and special mention of LaRhonda and Michael. I am very proud of them and the passion they have for delivering exceptional service and making all of our guests comfortable. I will be sure to share your compliments with them and they will be absolutely delighted to have made such... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago NEW

I came for a 4 day business trip this week. The front desk person Brandon was excellent: knowledgable, friendly, very helpful, courteous - a delight to work with. The room was small but adequate, clean, and room service was good. Enjoyed fitness center. Continental breakfast was enough each day. I'd definitely stay here again Randy H

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for the review Randy! We are so pleased to hear you had a good stay at our hotel on your recent business trip to Baltimore and that you were happy with your accommodations, as well as, our fitness facility and the breakfast service. Above all, we are delighted to hear that our excellent guest service was able to... More 

Washi
1 review
4 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I went up to Baltimore in December 2014. We had an early train so I called ahead to see if we could leave our bags at the hotel until ready for check-in. I talked with Lisa A on the phone and she said that a room would be available by the time we got in so we... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for choosing the Baltimore Harbor Hotel for your lodging needs recently and we are happy to hear we made your stay enjoyable. I’m glad we were able to accommodate you both with an early check-in and upgrade you to a Deluxe King Room which was to your liking. I appreciate your kind remarks about Lisa. She truly is... More 

Middletown, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service from the time we walked into the hotel to the time we left. Lisa A is exceptional. She is so friendly. She couldn't help you enough. Anything you need, you just had to ask Lisa at the front desk. I would definitelt stay here again. The walk to the Harbor was only a few blocks---very easy.

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for your kind words and your great review! I am pleased that you received great service and hospitality during your recent stay with us, and particularly that Lisa went over and above your expectations. I will definitely pass along your compliments and can assure you she will be thrilled to be singled out for praise. We feel our... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

When ever I visit baltimore md I always go with Baltimore Harbor Hotel it is an excellent place to stay while visiting i enjoyed my stay as well as how clean my room was overall hotel period was excellent and as always when I arrive great customer service from Ms.Lisa her great customer service everytime I come is the reason... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

It is always gratifying to hear when our guests' stays are enjoyable and that they keep coming back. I am very pleased to hear that you were satisfied with all aspects of your recent stay— from our clean accommodations, the convenient location to the excellent service provided by Lisa. She truly embodies and personifies what our service culture is all... More 

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We found a good deal on line for a room on our recent trip from NY back home to SC. We've never been to Baltimore and figured 'Why Not' The Hotel is beautiful, the rooms were sufficient. Its been remodeled apparently. The bathroom was small but done very nice, what you would expect in a boutique hotel. It's a great... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

I just wanted to reach out and thank you for your kind remarks and posting on TripAdvisor! We are happy that you had “almost no complaints” during your stay here and thoroughly enjoyed your first time in Baltimore. I appreciate your complimentary remarks about our property and its facilities, convenient central location to many popular venues and the excellent hospitality... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hosted a large group and the staff was fully accommodating with amazing service skills to say the least. I love Lisa and the crew for taking care of me and my group, and making sure we had all we needed! :)

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for the great review and the gracious 5-star rating! It was a pleasure to host you and your group recently at the Baltimore Harbor Hotel. So glad to hear that we were able to accommodate all your needs. We really appreciate you recognizing our team’s efforts in providing you with the exceptional hospitality that we are known for.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Baltimore Harbor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baltimore Harbor Hotel

Address: 101 West Fayette Street, Baltimore, MD 21201 (Formerly Sheraton Baltimore City Center Hotel)
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Baltimore Harbor Hotel 3.5*
Number of rooms: 707
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Expedia, Hotels.com, getaroom.com, Priceline, Travelocity, Odigeo and Tingo so you can book your Baltimore Harbor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Baltimore City Hotel Baltimore
Baltimore Sheraton
Hotel Style:
#3 Green Hotel in Baltimore

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Room/suite (41)
Viewed
View from room (26)
Viewed
Bathroom (8)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (2)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay