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Baltimore Harbor Hotel

GreenLeadersBronze level
101 West Fayette Street, Baltimore, MD 21201 (Formerly Sheraton Baltimore City Center Hotel)
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Baltimore Harbor Hotel
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1,094 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sauk Village, Illinois
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great location, and nice clean room. Check-in was easy, and the person who check us in, Aaron was real nice and informative. Let us know about all the events going on in the hotel, the swimming pool location and the work out room. Looking forward to a great stay here at the Baltimore Harbor Hotel.

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Carlisle, PA
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First, go to the parking garage where you enter just before the hotel in the middle of Fayette Street. That's convenient and cheaper ($18/day) than having the hotel park your car. Baltimore Harbor is a reasonably priced option just a few blocks (8-10 min. walk) from the inner harbor and close to the stadiums or the convention center. It is... More 

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Maryland
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is formerly the Baltimore Harbor Sheraton. It is located a few blocks from the inner harbor area. About 10-15 minute walk. The staff was very nice and helpful. The rooms was small. The price was reasonable though for the hotel if you are interested in visiting and not spending time in the hotel.

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TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you so much for staying at our hotel, and I appreciate that you took the time to leave your feedback! I was glad to hear that you enjoyed your overall stay in the heart of the city and that you also loved our helpful associates along with our convenient location. However, I am sorry that you found the room... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed one night when we went to an orioles game. Hotel conveniently located for the ballpark and inner harbour area. Parking a bit pricey at $32 so we used a garage over the road which was cheaper. Rooms and staff great, only one complaint: the walls are pretty thin so at 6am we could hear this Chinese woman screeching at... More 

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TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for choosing the Baltimore Harbor Hotel, and I appreciate your comments! We are happy that you loved our accommodations and our associates who took great care of you. Please be informed that our hotel is located just around the corner from downtown and within walking distance from the Inner Harbor. However, it also means that the sounds of... More 

Woodbridge, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We are from Baltimore and were in town visiting family. I booked this hotel on Priceline. There is no parking garage. Valet is available for $32.00 per day I believe. There is a garage across the street that is a little more reasonable. The hotel lobby was nice and the staff was very accommodating. We stayed on the 12th floor.... More 

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TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for staying with us here at the Baltimore Harbor Hotel while visiting your family. It is great to hear that our courteous staff made you feel welcome and your comments regarding our beautiful lobby were a pleasure to read. We are happy that you enjoyed your overall stay with us and we appreciate your suggestions. It was our... More 

Deptford, New Jersey
5 of 5 stars Reviewed 5 days ago NEW

We asked for an complimentary upgrade to our room and we got a King bed with pull out sofa, small kitchenette. It was great, Aaron was wonderful when he checked us in and all the staff was friendly and helpful, (they went out of their way to accomodate us) Happy hour was fun and Tony and LaRhonda were great! We... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for the excellent comments about the staff at the Baltimore Harbor Hotel. Aaron, Tony and LaRhonda are favorites among our guests and they love going above and beyond to make your stay with us absolutely special. I truly accept that our staff is what makes this place great and I will definitely pass on your valuable compliments. It... More 

Brooklyn, New York
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Staff was very friendly and accommodating. This used to be the Sheraton, so I was a bit surprised and noticed that it had change. Nonetheless, it's a great hotel to stay in, rooms is clean, hotel is well maintained, bed is comfortable. I had screwed up my reservation by accidentally canceling it. The staffer at the front desk not only... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for the wonderful comments about our cordial staff at the Baltimore Harbor Hotel. Your recognition for the service provided by our Front Desk staff is much appreciated and I am glad to see that it left such a wonderful impression. I was also delighted to see that you enjoyed your time at our property, and that our location... More 

common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The club room we "booked" definitely was not the room we got. After check in, once in our room the air conditioner did not work. Maintenance attempted to fix it which never happened. We asked for an upgrade when they moved us due to a huge inconvenience at 9 pm with 2 small children. They refused. The Balto Bar was... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for your valuable feedback. We strive to deliver a most enjoyable stay for all our guests and to have them leave with a lasting favorable impression. Obviously we fell short of this during your stay, and we hope you accept our sincerest apologies for all the undoubted inconveniences caused to you and your family. We have taken note... More 

Travelers are raving about these Baltimore hotels

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

comfortable rooms,nice amenities and good attention.Would highly recommend you hotel to my friends and family,also it's so close to inner harbor and you can walk to the Museums and the aquarium etc,the complimentary breakfast was delicious.

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

I want to take the time to thank you for your wonderful feedback and for recommending the Baltimore Harbor Hotel. I was so happy that your comfortable room with modern amenities, delicious breakfast and great service added on to your pleasant stay. As a manager, I can honestly say reviews such as yours make what we do every day so... More 

Cambridge, Md
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding customer service from Front Desk upon check in. Made us feel warm and welcome. The lobby resembles South Beach Chic with blue lights. Flowers were beautiful. Our room on the 22nd floor had gorgeous city views. Hotel is a healthy 10 minute walk to Downtown and is located in a quaint neighborhood off Charles Street. Extras include free breakfast... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Baltimore Harbor Hotel, responded to this review

Thank you for writing a glowing. Your appreciation for our great customer service at the front desk really means a lot to us. We always pride ourselves in customer service and meeting and exceeding guests' expectations. It is great to hear that you loved our beautiful lobby and the stunning views from your room. We truly appreciate you for highlighting... More 

Hotel Review Summarization

What travelers say

  • Inner Harbor(27)
  • South tower(8)
  • Very nice(5)
  • Club lounge(4)
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