We had our family reunion in Baltimore this month and we used the Best Western. The rooms were very nice and comfortable. Our room was on the court yard which opened up to the pool. The kids loved the pool and we enjoyd our stay very much. We will be returning next year and I would recomend this hotel to... more

I am very disappointed. This hotel bath tub is dirty and when I ask the Manager for something to clean the tub with he stated that the tub was not dirty it just need to be resprayed. yeah right - there was 3 family reunions rented the rooms and people was out in front of the rooms with chairs/tables etc.... more

I booked this hotel primarily because of the price and previous stays at Best Western hotels. First off, be aware that Baltimore "West" is nowhere near the inner harbor/downtown area! When attempting to locate the hotel with my GPS it was unable to find the address in "Baltimore". Instead, I ended up on the "other" Belmont Avenue which is in... more

We stayed here when we were attending a function at Martin's West, as said earlier this hotel is litteraly in the parking lot. As a first impression, the front desk staff were very friendly, asked me where we would prefer to stay, what side, 1st or 2nd floor. Even when checking out the gentleman at the front desk was very... more

When I first arrived, I was disturbed because they didn't have the original rate of the hotel price booked through Kayak.com. They fixed that problem. As my family moved into the hotel room, there were a few problems with some things. The desk which HAD a cord connected to it which it was severed, toilet paper roll holder was falling... more

I understand that standard check-in time is 3:00 pm, however we arrived at the best western earlier than scheduled (12:00 noon). Initially we were very understanding of that fact and so we left and came back around 2:30 pm hoping that a room would be available. I spoke with a hotel representative via telephone, who again informed me that check-in... more

I had to spend a couple days (one night) in Baltimore on business. Every rental car in the city was booked and no hotels were discounting. It was Preakness week and the Red Sox were in town. The hotel website had me believe that it was close to the inner harbor, etc. Here's what I found - a hotel off... more

I was a little worried given some earlier reviews of this hotel, but my stay was fine. I spent three weeknights while my mother was recovering from surgery at nearby Kernan hospital. The room was clean and well furnished with pretty recent stuff; the fridge, microwave, TV and everything all worked just fine. The bed was pretty comfy and the... more

I'd been out of my room from early morning 'til evening and when I went to get dressed for bed, I noticed that some of my clothing was missing. I immediately called the front desk because the maids had cleaned my room that morning. The person at the front desk said she'd look in the garbage for my clothing. I... more