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BEST WESTERN Baltimore West

2.0 of 5
1800 Belmont Ave., Baltimore, MD 21244
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BEST WESTERN Baltimore West
Ranked #46 of 74 hotels in Baltimore
3.5 of 5 stars 55 Reviews
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55 reviews from our community

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Glassboro, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed May 22, 2012

For the past 4 years we have stayed at this hotel for Preakness Race weekend. Never a problem. I would like to add that Ms. Alice Cook was extremely pleasant and very customer service oriented. Our room was very clean. The bed was very comfortable. No problems with anything!

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See 6 more reviews by Wendy C for Baltimore
Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
May 24, 2012

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More

Portland, Maine
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 3, 2012

Dirty, dirty, dirty. If I wasn't exhausted AND leaving the next morning, would not have stayed. Blasted the hotel when I received the typical "tell us how you like us" email, manager followed up saying every room is inspected daily. Hard to believe, shower was filthy (refused to use it), carpets stained, etc. Seems common for Best Westerns to be... More

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Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
May 7, 2012

Thank you for your review of our property. I would like to let you know that your comments are not only listened to, but acted upon as well. I truly wish your stay with us had been exceptional, and am disappointed that we did not live up your expectations. More

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1 review
5 of 5 stars Reviewed April 30, 2012 via mobile

Being a little skeptical due to others review I was hesitant. I had an outstanding stay at this hotel. When the room I reserved was sold out the manager upgraded both rooms to my satisfaction. Furthermore, the lady Alice who was at the front desk was very pleasant and delivered customer satisfaction to perfection. The rooms were clean and very... More

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Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
May 2, 2012

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More

Philadelphia
1 review
2 of 5 stars Reviewed April 15, 2012

Hotel looks great from the outside and the lobby but upon further review. My bathroom had spiders big and small pillows were dirty bathtubs were filthy unacceptable. But again you get what you pay for $60 room and was cleaned as such would not ever stay here again.

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed April 8, 2012

I have been to this hotel a number of times. And the rooms are wonderful. I have never had a dirty room or bad service.

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Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
April 10, 2012

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More

Greenville, South Carolina
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2012

This hotel is off the beaten track and the area looks a little seedy, but once you get there, it was an excellent experience. The lobby was clean and looked recently remodelled. The staff was extremely friendly and helpful. The room was immaculate, quiet, and pretty spacious for the cost. Don't let the location deter you from choosing this place.

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See 3 more reviews by atb416 for Baltimore
Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
April 10, 2012

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More

Baltimore, Maryland
1 review
3 of 5 stars Reviewed April 5, 2012

This is a decent hotel, needs a little updating but I stay here pretty often the price is fair, the staff treats you nice. The rooms are fresh & clean most times and I get a good quiet nights rest. This Best Western is convenient to a lot of stores and restaurants. There is Also truck parking for truckers.

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Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
April 10, 2012

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More

San Antonio, Texas
Contributor
15 reviews 15 reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 30, 2012

I was unsure what to expect after reading some of the reviews here, but the price was right and location was exactly where I needed to be. I was pleasantly surprised. My room was clean, warm, and QUIET. I had a restful night. The staff was quite nice too. I had some work in Baltimore and would need a fax... More

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Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
February 2, 2012

Thank you for taking the time to write a review for our property your comments are appreciated. Glad to here that your stay was pleasant and you did enjoy your stay at our hotel. Next time you are in the area see us for some other great restaurant options…we have some great ones nearby. More

Parsippany, New Jersey
Top Contributor
50 reviews 50 reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 9, 2011

We were on our way to DC and stayed here for one night. Though the hotel was right off the highway, the room was quiet. The room was just ok. A bit tacky with an oversized TV cabinet making the room seem very small. The bed was comfortable. The bathroom was a bit outdated. There is no wi-fi in the... More

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See 5 more reviews by Rasika_Raghavan for Baltimore
Pete Patel, Manager at BEST WESTERN Baltimore West, responded to this review
December 13, 2011

Thank you for taking the time to submit this review for our property. Your feedback is very important to us and we appreciate when guests such as you self let us know what you enjoyed and where we can grow. We pride ourselves in being a clean, comfortable stay with easy access to the highway and local area attractions and... More

salem,va
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 19, 2011

It is obvious the owners are not vested in this property. How they maintain their franchise is a mystery to me. Room 130 has large areas of mold on the bathroom ceiling. There is no fan in the bathroom which creates the mold problem. The carpet is stained, dirt and dust in all edges of the room and under the... More

Was this review helpful? Yes
See 2 more reviews by offunspirit for Baltimore
Pete Patel, General Manager at BEST WESTERN Baltimore West, responded to this review
November 28, 2011

Thank you for taking the time to submit this review for our property. Your feedback lets us know what we are doing right,as well as what we are doing wrong which is very important to us. We are embarrassed that you had these issues with our hotel,and are truly sorry. we pride ourselves on providing exceptional service for our guests... More

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Additional Information about BEST WESTERN Baltimore West

  • Baltimore Best Western
  • Best Western Baltimore
Address: 1800 Belmont Ave., Baltimore, MD 21244
Price Range: $

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BEST WESTERN Baltimore West
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