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All 69 Baltimore hotels

BEST WESTERN Baltimore West

2.0 of 5 Hotel   |   1800 Belmont Ave., Baltimore, MD 21244
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47%
Ranked #44 of 69 hotels in Baltimore
A recent review
3 of 5 stars reviewed 1 week ago
Tracy L Medford, New York
  • Overview
  • Reviews (141)
  • Photos (40)
  • Amenities
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  • Room tips (26)
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141 people have reviewed this hotel

Traveler rating
    27
    37
    25
    17
    35
See reviews for
33
25
25
39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 5 days ago NEW

I was part of a group that had booked 5 rooms for a conference...room was supposed to be non-smoking. Opened the door and the stale smoke smell hit you int he face! Room adjoined to next door where another colleague was...both doors between the rooms were totally split up the jams like people had either pried or shouldered their way... More

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1 review
1 of 5 stars Reviewed 6 days ago NEW

We checked in as a group for a 2 night stay while attending a conference on July 14-16. When we entered one room, we were hit with the stale smell of smoke, despite the room being indicated as non-smoking. The bathrooms had barely been wiped down--tubs and behind the bathroom doors were dusty and moldy. The tubs did not drain,... More

Was this review helpful? Yes
Fayetteville, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago

I checked in on 4th of July to 6 of July the first thing that i see on outside hotel is fine and you will smell the cleanliness on the lobby. The receptionist during that night is very helpful even on my credit card. But the moment we went to our room the nightmare begin,First the bathroom is dirty and... More

Was this review helpful? Yes
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for taking the time to write a review for our property. I would like to let you know your comments are not listened to, but acted upon as well. I truly wished your stay with us had been exceptional and I am disappointed we did not live up to your expectations. I would like to assure you this... More

Medford, New York
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk person (Ciara) was great at resolving problems! maid service was cheap with shampoo/conditioner and bath towels. The room had an odor. I was supposed to have 2 queen size beds and they were 2 full size and the lighting was dim... ran out of eggs or bacon for the breakfast but other than that it wasn't bad... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for taking the time to submit this review for our property. Your feedback lets us know what we are doing right, as well as what we are doing wrong which is very important to us. We are embarrassed that you had these issues with our hotel, and are truly sorry. We pride ourselves on providing exceptional service for... More

St. Petersburg, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel with travel points in order to be close to my daughter for a family event. All I really wanted was clean comfortable bed and a place to shower. We arrived in late at night and the room was in the back of the hotel, smelled like stale cigarette smoke, had a huge water stain in the... More

Was this review helpful? Yes
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for your review of our property. I would like to let you know that your comments are not only listened to, but acted upon as well. I truly wish your stay with us had been exceptional, and am disappointed that we did not live up your expectations. More

Basel, Switzerland
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On our way to DC, we decided to take a room at the best western baltimore west for 1 night and it is really enough. Standards are very low and difficult to extract a quality. Just sleep quickly and run away.

Was this review helpful? Yes
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for taking the time to write a review for our property. We are very sorry that you did not have a perfect experience with us, and would like to assure you this is not our standard. We take pride in delivering exceptional service to our guests, and in this case we failed to deliver.Once again, we thank you... More

Morris, Illinois
Top Contributor
60 reviews 60 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel with access to the rooms from the outside (2 story building), and it is showing it's age. The room was nice and looked better than the exterior. My room was on the highway side, so I had to turn the room fan on to cover the traffic noise. If you can get a courtyard room,... More

Was this review helpful? Yes
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for taking the time to submit this review for our property. Your feedback lets us know what we are doing right, as well as what we are doing wrong which is very important to us. We are embarrassed that you had these issues with our hotel, and are truly sorry. We pride ourselves on providing exceptional service for... More

El Cerrito, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The building is run down, dimly lit and feels unsafe. The carpet was tattered, old, sticky and not vacuumed. The sheets were questionable. Overall, the room was worn down. Even for one night after a long flight, it's not worth it. I skipped the free breakfast for my own safety.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for your review of our property. I would like to let you know that your comments are not only listened to, but acted upon as well. I truly wish your stay with us had been exceptional, and am disappointed that we did not live up your expectations. More

Saint Clairsvil
1 review
4 of 5 stars Reviewed 5 weeks ago

It was a good stay , have stayed there before. We liked that added meat to breakfast and changed some other things. Like the size of the room and comfort of it. Ok not like need 200 characters and i have nothing more to say.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More

Orlando, Florida
1 review
5 of 5 stars Reviewed June 16, 2014

The best western windsor mill hotel is very clean & confortable. The staff is very friendly & helpful. if you go there ask for Marina she is one of the sweetest people you could meet & very knowledgeable about the town. I stay there any time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pete P, General Manager at BEST WESTERN Baltimore West, responded to this review

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More

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Additional Information about BEST WESTERN Baltimore West

Address: 1800 Belmont Ave., Baltimore, MD 21244
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Baltimore West 2*
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Also Known As:
Best Western Baltimore West Hotel Baltimore
Baltimore Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Best Western Baltimore West located next to Martins West Caters and close to Social security office. 20 Min from Inner harbor , Ravens Stadium Oriel baseball Stadium Baltimore Aquarium. New attraction close by is Maryland Casino Live is 30 Min from the Hotel. ... more   less 
Number of rooms
133

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