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All 69 Baltimore hotels

Holiday Inn Inner Harbor

3.0 of 5 Hotel   |   301 W. Lombard Street, Baltimore, MD 21201 (Downtown)
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Ranked #22 of 69 hotels in Baltimore
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Kirarana0 Buena, New Jersey
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352 people have reviewed this hotel

Traveler rating
    154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Buena, New Jersey
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

I enjoyed my stay at this property. Everyone on the staff was very nice and helpful every time I came down to the lobby. The agent who checked me in was great and also the agent who called the cab for me twice, since the first one left so quickly. I was upgraded and was very surprised and thankful. The... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights as a family of 5. the facilities are good and the staff were all very helpful. The restaurant seemed to be short on staff but the bar was very nice with a decent range of beers and quite a few people sitting around. There is also a nice spa and pool complex on the... More

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for two nights with two children because of the price and the indoor pool. Check in went smoothly, our room was in the West Tower. The room was a decent size, my only initial complaint was that the layout of the room mixed with a chair that did not roll under the table lessened the walking space to... More

Was this review helpful? Yes 1
19082
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

A few days prior to our trip, we were booked at the Mount Vernon. It had a good review "number" so i never really looked into it that closely. When i finally did, i wasn't happy with the fact that most of the harsh reviews were recent. And i just couldn't risk the bad reviews (marijuana smell, shady folks in... More

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review

C00lguy, Thanks for the great and informative review! Your feedback will definitely be shared with the team at our next All Associates meeting. We hope to be able to host your family again on your next trip to Charm City! Until then Safe travels, Peter Komar General Manager More

Sun Prairie, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We had made reservations 3 months prior to travel for a room with 2 queens as there were 3 adults. We arrived at 2 pm and they were not yet able to check us in- no problem.Upon return at 8:45 pm they informed us they were sold out and could only provide a king and sofa.They were less than helpful... More

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We regret to read your disappointment towards the level of service you received. Please be assured that the points you've raised in this review... More

New York
1 review
2 of 5 stars Reviewed 1 week ago

We checked into the hotel and were placed in the West Tower. It was dirty, not vaccumed and old. Apparently, the other tower was also under renovation. The lobby seemed newly renovated and was nice considering the rest of the hotel. The room was no better. The refrigerator was not plugged in, the carpet was old, the seat to the... More

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review

Thank you for taking the time to express your thoughts and concerns. I humbly extend an apology for the inconveniences you have experienced during your stay. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

First let me say I rarely write reviews on here, and I don't complain often, but the service this weekend at Holiday Inn was TERRIBLE, and I think people should be aware there are many other nice options in the area- Hilton, Marriott, etc. I'll try to keep it short - first off no one there to direct you when... More

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry that fell below your expectations . I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and... More

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is really good, nice pool and gym, great breakfast, and the staff were some of the nicest and helpful people I've encountered at a hotel. Rooms nice and clean. Walking distance to Inner Harbor attractions and area restaurants and bars.

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review

Thank you for sharing your recent stay experience on Trip Advisor. We are thrilled that you had the perfect Stay! Come and see us again real soon! Best Regards, Peter Komar General Manager More

Newport News, Virginia
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for my daughters cheerleading competition this weekend, and my stay was not so good. The hotel was overbooked, the down stairs bathrooms were dirty, and the housekeeping was very rude. One good thing I did experience was the restaurant. The front desk person Bridget was very friendly she asked where I was from, about the... More

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review

Thank you for choosing the Holiday Inn Inner Harbor Baltimore for your recent stay. I am sorry that you encountered issues with the pool and housekeeping during your stay. Your comments have been shared with the hotel management team to ensure these deficiencies are addressed. Thank you again for your feedback. Comments and suggestions from our customers help us to... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for a four days vaca , and enjoyed every bit of it . Great simple friendly check-in . Loved my room , ate at Eden west for breakfast and dinner and was simply amazed. My server was Melissa even though I could she was overwhelm with tables , she still took her time with me and checked on... More

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review

Dear Cheshlie_12, Thank you for taking the time to write a 5* review about your stay with us. I will pass your awesome comments on to Melissa and the entire Food and Beverage team! We look forward to hosting you in the future. Kind Regards, Peter Komar General Manager More

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Additional Information about Holiday Inn Inner Harbor

Also Known As:
Holiday Inn Inner Harbor Hotel
Holiday Inn Inner Harbor Hotel Baltimore
Holiday Inn Baltimore
Baltimore Holiday Inn
Address: 301 W. Lombard Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Baltimore
#26 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Inner Harbor 3*
Official Description (provided by the hotel):
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more   less 
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