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Holiday Inn Inner Harbor

3.0 of 5
301 W. Lombard Street, Baltimore, MD 21201 (Downtown)
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Holiday Inn Inner Harbor
Ranked #28 of 69 hotels in Baltimore
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172 reviews from our community

Traveler rating
    73
    48
    32
    10
    9
See reviews for
Families
40
 
Couples
17
 
Solo
11
 
Business
61
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Binghamton, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

Really glad we were able to stay here again. This has become part of an annual trip our family takes to Baltimore and Pimlico. The staff hospitality is what makes this location great. Hopefully we will have time to hit the pool next year. Thanks to everyone who made our stay such a positive experience.

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Binghamton, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2013 NEW

Once again we were treated to a great experience at the Holiday Inn, Inner Harbor in Baltimore during Preakness weekend. The hotel added a few thoughtful touches for the Preakness weekend. Upon arrival we were greeted by hotel staff in the lobby who offered us popcorn, cookies, sparkling juice, as well as ice water. The General Manager, Mr. Peter Komar... More

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Syracuse, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013 NEW

Once again we had a terrific experience at the Holiday Inn, Inner Harbor, Baltimore. The location is excellent, they have many updgrades and changes to the hotel which make it extremely efficient and elegant. The staff is tremendously friendly and do everything they can to make your stay comfortable and rewarding. We have stayed there the last couple of years... More

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Washington D.C.
Top Contributor
59 reviews 59 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 16, 2013 NEW

I cannot recommend this hotel. I attended a four-day conference here recently and was very disappointed with the quality of the facility and the services. For example, the women’s bathroom on the main floor was never fully functioning – clogged toilets that didn’t flush, half of the soap dispensers empty, a couple sinks not working, no paper towel, trash bins... More

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See 2 more reviews by InsoucianceAbroad for Baltimore
pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review
May 20, 2013

Thank you for taking the time to write a review obviously we have some retraining to do, and we appreciate your comments, I will share this with all the staff. Should your travels bring you back to Charm City, We would love to host you again so you can see the improvements in our services. Safe Travels, Peter Komar General... More

San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 14, 2013

Unfortunately this hotel tried to do too much, opening day at the Oriels, Barnum and Bailey Circus, a lacrosse team and a tattoo convention. It left very little room for customer service. I was kept up all night by the groups they chose to open their doors to. You couldn't pay me enough to stay here again. It gets two... More

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review
May 20, 2013

Thank you for taking the time to write a review. I’m sorry that you didn’t like or proximity to Orioles stadium, The Baltimore Convention Center and the First Mariner Arena. I will take these comments and share them with the staff here to see how we can better improve our performance. Safe Travels, Peter Komar General Manager More

Chesapeake Beach, Maryland
Top Contributor
107 reviews 107 reviews
14 hotel reviews
Reviews in 51 cities Reviews in 51 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 13, 2013

We took our youth group to an event at the First Mariner Arena and this hotel was one block away. It was the perfect location because we were able to walk to the arena for the events and the harbor and restaurants were nearby. The beds were comfortable and the rooms had a refrigerator. The only glitch was coordinating with... More

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See 4 more reviews by Melaney68 for Baltimore
pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review
May 20, 2013

Thank you for taking the time to write a review, sorry your experienced that booking glitch but glad to see that we worked it out. We hope to see you on your next trip to Charm City. Best Regards, Peter Komar General Manager More

Glenn Dale, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

This is one of the best Holiday Inn's experiences I have ever had. I truly felt at home. I spent almost three weeks there with multiple family members and multiple rooms while a family member was in the hospital in Baltimore. The hotel staff was very accommodating and very friendly. The staff was excellent and attentive to our needs. I... More

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review
May 9, 2013

Theodore, Thanks for the stunning “5* Review”, your comments have been taken to heart and I will make sure that every staff member see this and read it. Please let us know the next time you’re in town. Best Regards, Peter Komar General Manager More

connecticut
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 36 cities Reviews in 36 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 7, 2013

Spent four days here attending a convention. Location is excellent with good access to the convention center and the inner harbor area. Lots of restaurants. Near the Orioles stadium if that appeals to you. Room was very modern and clean. Pleasant staff

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See 2 more reviews by dchemist for Baltimore
pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review
May 9, 2013

Thanks for the review and compliments, We are pleased to see you enjoyed your stay in Charm City. Safe Travels, Peter Komar General Manager More

New York
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 5, 2013

Probably the best rates in the Inner Harbor area. Nice coffee shop in the hotel just off the lobby plus a full restaurant. Be aware that the Fire Station is directly across the street from the hotel, so be sure to ask for a room on a high floor and NOT facing the Fire Station.

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review
May 6, 2013

Tpop, I'm glad you enjoyed our proximity to the Inner Harbor, Coffee Shop, Restaurant and price. Sorry about the Fire station, if your adventures lead you to Baltimore again. Give a ring ahead of time so we can try to place you a little farther away from the Station. Kind Regards, Peter Komar General Manager More

1 review
4 of 5 stars Reviewed May 4, 2013

Beautiful weekend in Inner Harbor, Md. The walk from the hotel to the Inner Harbor was nice...not to far and safe. Hitel and surroundings were clean. Staff was friendly, particularly at Eden West. Breakfast was excellent. We had the buffet, and the vegetable omelet was terrific, along with delicious fresh fruit. Our server, Debbie, was friendly and went out of... More

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pkomar, General Manager at Holiday Inn Inner Harbor, responded to this review
May 6, 2013

Happy Belated Cinco de Mayo, Thanks for taking the time to write a review about your stay at the Holiday Inn Inner Harbor, I'm glad to meet Debbie and that she made your stay more enjoyable. We will make sure to pass your comments on the her and all the staff. We hope to see you next for the Holiday... More

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Hotel Summarization (Beta)

What travelers say

  • Camden Yards(12)
  • Convention center(9)
  • Fire station(5)
  • Very friendly(5)
  • Flat screen TV(3)
  • Parking lot(3)

Additional Information about Holiday Inn Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201
Phone Number:
Region: United States > Maryland > Baltimore > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotels in Baltimore
#35 Family Hotels in Baltimore
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Inner Harbor Hotel
Holiday Inn Inner Harbor Hotel Baltimore
Holiday Inn Baltimore
Baltimore Holiday Inn

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Holiday Inn Inner Harbor
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