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All 59 Baltimore hotels

Holiday Inn Baltimore-Inner Harbor

3.0 of 5 Hotel   |   301 W. Lombard Street, Baltimore, MD 21201 (Inner Harbor)
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Ranked #20 of 59 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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550 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

My brother, wife and i stayed at this hotel and had a smooth visit. Davon,the supervisor of the front desk, was informative, nice, and helpful. We were here because my brother was getting surgery and they helped to the best of their ability to help us make the stay comfortable. He was really informative of the city and hot places... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Came here to stay for one night as I was at Royal Farms Arena watching the Baltimore Blast. Superb location, just a block from the arena, and the guy on the front desk who checked me was very nice and welcoming. And, as I'm a rewards member, he upgraded me, which was much appreciated. Very comfortable and large room, good... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking a time write a 4* review about your recent stay with here in Baltimore. We are glad you found the location convenient, pool relaxing and staff welcoming.I will make sure you share your comments with the entire staff at out next all associate meeting. We are constantly striving to be #1 and review always help us... More 

Monteverde, Costa Rica
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 4 days ago NEW

The only thing I have nice to say about this hotel is the location. It is just a short walk to the inner harbor and all of its attractions. Upon check-in we were notified that they had run out of key cards but not to worry anytime we need just call and someone would be right up to let us... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Dear The Spunky Independent, It's been awhile since I've seen a review as poor as this. I'd like to apologize to you for such a memorably horrible stay. Not having a plastic key card at check in is not a good first impression for anyone’s stay. The Food and Beverage concerns have been taken up directly with the head of... More 

York, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love to stay at the Holiday Inn Baltimore Inner Harbor when in Baltimore. It is within walking distance to so many things including the UMMC Hospital. The rooms are comfortable and there is always a big bottle of water with some snacks in a basket in the room. They also have an indoor pool and sauna for guest. The... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Joann, Thank you for taking the time to write a 5* review on Tripadvisor about your second stay with us here in Charm City. I'm happy to see you had a great time again and we hope to hosts in Charm City for the future! Safe Travels, Peter Komar General Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Hubert at the front desk had some of THE BEST customer service I've had in a long time. He made you feel welcomed. The room was clean and the linens smelled as if they were freshly laundered. The pool was VERY RELAXING, especially after a long work day. I definitely will be staying here again.

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking a time write a 4* review about your recent stay with here in Baltimore. We are glad you found the location convenient, pool relaxing and staff welcoming especially Hubert. I will make sure you share your comments with him and the entire staff at out next all associate meeting. We are constantly striving to be #1... More 

Raleigh
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

1st time staying in Baltimore. Went to indoor soccer game and hit up Casino. Rooms were larger than I thought. Service was awesome. I brought my dog. In other trips front desk service is fair at best concerning pets. This trip was the exact opposite. MAJOR SHOUT OUT to Davon. Exceeded any and all expectations. He was beyond friendly and... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking a time write a 4* review about your recent stay with here in Baltimore. We are glad you found the location convenient and staff hospitable especially Davon. I will make sure you share your comments with him. We are constantly striving to be #1 and review always help us in seeing what we are doing right... More 

Isle of Skye, United Kingdom
Top Contributor
138 reviews 138 reviews
50 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Shuttle driver, bar staff and reception staff were brilliant. Very handy for airport.Restaurant food way better than a normal chain outlet.Rooms were great and spotlessly clean. Would definetly stay again

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thanks for the 5* review, glad you enjoyed your stay with us here in Baltimore! Peter Komar General Manager More 

Emmett, Idaho
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The beds are comfortable and my room was clean. The Bar/Bartender were great. I had a burger that tasted good and looked like it was actually hand made. Bartenders were nice. The front desk staff was courteous. I was working at the Royal Farms Arena, which is only a block away. The rail transit system goes right by the hotel.... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking a time to do a review about your recent stay with here in Baltimore. We are glad you found the location convenient and staff hospitable. We are constantly striving to be #1 and review always help us in seeing what we are doing right and were we may need to focus on. Should your travels bring... More 

Mine Hill, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location just a short walk from both Inner Harbor and sports venue. The rooms are spacious enough for comfort ..club chair w/ottoman was nice touch. Microwave and fridge in room is a plus. The indoor pool was very nice with towels provides and a guard. We loved the beds! Lots of pillows and comfortable mattresses. The best staff I... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a 5* review about your stay with us here at the Holiday Inn Inner Harbor Baltimore. We are glad you enjoyed your stay and interaction with the staff. Happy New Year, Peter Komar General Manager More 

Oakland, Maryland
Contributor
18 reviews 18 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this property on a number of occasions over the years. Most recently I stayed for business. Upon arrival, I was greeted by the friendly front desk staff (Justin if I remember correctly). Nice guy - even gave me a card for a free app at the local Phillips restaurant. You can also request bottles of water from... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thanks for taking the time to write a review about your recent stay with us here at the hotel. It’s a pleasure to see that you enjoyed the area and that our Front Desk staff was hospitable. I will share all your comments with the department head so we can improve on the areas we failed. We hope you will... More 

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Additional Information about Holiday Inn Baltimore-Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
Number of rooms: 365
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Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn
Hotel Style:
#16 Romantic Hotel in Baltimore
#21 Business Hotel in Baltimore
#27 Family Hotel in Baltimore

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