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Holiday Inn Baltimore-Inner Harbor

Certificate of Excellence
3.0 of 5
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301 W. Lombard Street, Baltimore, MD 21201
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Holiday Inn Baltimore-Inner Harbor
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Ranked #26 of 59 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Gail H
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593 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

We stayed for two nights to see the Orioles' opening day game. It was obvious by the hallways, room doors, and especially elevator that it was an old hotel. The immediate surrounding area seemed a little unsafe though the proximity to Camden Yards was great. The cafe/store in the hotel was great for breakfast. I highly suggest staying in a... More 

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St. Johns, Florida
1 review
3 of 5 stars Reviewed yesterday NEW

The service all around was great. Shuttle driver Dominic went above and beyond to accommodate our needs during the four night stay. He came to the rescue when my husband left his eye glasses at the hospital by taking us back and waiting for us to inquire. Extremely knowledgeable about shopping and restaurants. He was prompt, personable and professional. The... More 

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Redlands, California
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Conventions in big cites almost always incur hefty lodging costs at official hotels. Baltimore is no exception. The problem is finding a hotel that doesn't take you so far away you have to pay for ground or public transportation to get there. Again, the Baltimore Inner Harbor offers the convention hotels along with a nice assortment of medium-prices hotels within... More 

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Scranton, Pennsylvania
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel for 2 nights for a visit to Baltimore. The location was central to everything I needed including public transportation. The view of the baseball stadium was nice. The bed and room was comfortable and clean. The issues I had was that there was only hot water on one day of the trip and I had an... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Marykay512, Thanks for taking the time to write a review for our hotel As we continue to make improvements for our guests, we hope you return to experience the positive changes firsthand. Peter Komar General Manager More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The service was great, excellent room view, great sleeping bed. The reservation desk staff was friendly and helpful. I just loved the whole short experience. One of the best IHG properties I've ever stayed at. Thanks

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Timothy, Thanks for the awesome 5* review about your recent stay with us here at the Holiday Inn Inner Harbor Baltimore. Glad we where able to make it memorable. Hope to see you again soon! Peter Komar General Manager More 

Morgantown, West Virginia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was clean and quiet but I was disappointed with the costs being more than we were quoted online. Everything was way overpriced. $6.00 for a cup of coffee is ridiculous and would make it hard for families to come here. We were approached by a scam artist upon arrival in front of the hotel. We had to pay... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

ShakeyBaker, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry that fell below your expectations. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and... More 

Potomac, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

Jacinta on the front desk provided superlative service during my stay this week. She always had a smile, and made a special effort to ensure that my room was in move-in condition as soon as possible. As a result, I was able to access my room in the early afternoon, get settled, and move on to pressing tasks related to... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for writing such a dazzling review about your stay with us here at the Holiday Inn Inner Baltimore. Thank you for the kind comments on Jacinta as well, I will make sure to share them with her and the entire team during our all associate meeting this Thursday! Safe travels, Peter Komar General Manager More 

Alexandria, Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Two adults traveling with several children ages 2-13. Based on the website, we thought that parking would be expensive and complicated, but it was actually very easy, and the daily rate lasted until 3p.m. - a big plus on checkout day. The pool was large, but a bit on the warm side (unusual!). Totally made up for by the fact... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Kelly D, Thank you for your review on Tripadvisor. I am sorry we could not make your stay a 4/5 star one but we are glad you enjoyed all of our amenities that we have to offer. Zeke’s is a great locally sourced coffee company that we are proud to partner with – I will have to check with our... More 

Ny
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at location for a business trip and was not greeted as a platinum member nor offered anything water snack etc. Guy at front desk wasn't helpful at all when I explained there was an error in prices he said I had to pay what there rate was not Internet price. I was very surprised by the response. I must... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Bellasli, Thank you for taking the time to advise us with your dissatisfaction during your recent stay with us. We do offer a full service breakfast and dinner in our restaurant Eden West. Unlike our sister Holiday Inn Expresses we do not offer a complimentary continental breakfast. We have worked out a negotiated rate with the parking garage located next... More 

Bangor, Pennsylvania
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Family trip to inner harbor to see the sites. Holiday Inn was very accommodating with my request for connecting rooms. Beds were comfortable and pillows were great and enough of them! Kids (15 and 11) enjoyed the pool which was larger than expectations. Friendly staff. Hot breakfast in the morning depending what package you choose. Close to attractions. Bathroom a... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Erika M We are glad you chose us when visiting Charm City with your family, and we are enjoyed our new pillows and mattress and largest indoor pool in Baltimore city. We hope you visit us again on your next trip to Charm City. Peter Komar General Manager More 

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