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Holiday Inn Baltimore-Inner Harbor

3.0 of 5
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301 W. Lombard Street, Baltimore, MD 21201
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1 room 1 guest
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Holiday Inn Baltimore-Inner Harbor
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679 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scarsdale, New York, United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A large lovely room, in a hotel with full gym and great heated pool! Close to many attractions, with a fine guest friendly staff. Bath room was small, but more than adequate. Parking was an extra $25 per day, but in this part of town, one can go in and out as often as one likes and not be penalized.

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your "5-Star" review about your recent stay with us. We are glad to hear that our staff was able to exceed your expectations and get you right to your room after a long day. We appreciate your feedback and look forward to seeing you again! Peter Komar General Manager More 

Pennsburg, Pennsylvania
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Dawn was so very helpful and sweet at the front desk and the rest of the staff was very helpful. It was just a short walk to the Inner Harbor. Although the rooms were renovated, they definitely smelled older and stale but other than that it was definitely worth the stay.

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thanks for the shout out to our newest Front Office Supervisor Dawn! She is a great asset to the team and it's a pleasure to see she made your stay memorable! Best Regards, Peter Komar General Manager More 

Atlanta, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

Dewayne went above and beyond a standard employee I was a hotel guess and the lot was full I was beyond upset he told a funny joke to calm me down because the front desk wasn't any help he made it his own business to move his own vehicle to insure I had a parking spot he also gave me... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your awesome review about your recent stay with us. We are glad to hear that our staff was able to exceed your expectations and get you right to your room after a long day. We appreciate your feedback and look forward to seeing you again! I will make sure to share your comments with DeWayne so he... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I just stayed at this hotel this past weekend. This hotel is in a great location. It is situated approximately 2 blocks from Camden Yards and about 8-10 blocks from the inner harbor. On the downside, I booked an event at this hotel with 19 rooms. You would think the hotel would have given me some type of bonus for... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to share your recent stay experience with us and other fellow Travelers. We appreciate your time and the feedback provided. I am very sorry to hear of the issues that you encountered during your stay. The team at the Holiday Inn strive to provide inspiring service to our guests. Based on your comments we... More 

Chester, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Hubert, the gentleman that checked us in, was exceptional! He was personable, courteous, cheerful and most helpful - he was our first impression of Baltimore and helped to make our stay very comfortable, as well as memorable. (Neither my husband or I had ever been to Baltimore). Spacious room, very clean and a GREAT location close to the aquarium and... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your kind comments about Hubert - we agree that he's a rockstar on our team here at the Holiday Inn Inner Harbor Baltimore. s. We are glad to hear that our staff was able to exceed your expectations and get you right to your room after a long day. We appreciate your feedback and look forward to... More 

new york
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location for Camden yards.. Walking distance to bars and ballpark Room was good, clean, but mattresses were horrible. Mattresses were old, you could feel the springs in them They definitely need to replace them. Not what u would expect from a holiday inn

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking time to review your stay with us - We are glad you found the location convenient and I will personally investigate the mattress to see what the issue is. Safe Travels, Peter Komar General Manager More 

Santa Ana, El Salvador
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This was a convenient stay for us while visiting the Baltimore harbor. The parking, $25 flat fee, was cheaper than anywhere else around. The staff was pleasant. One observation is that they didn't have any ice water in the lobby during the morning hours, only in the afternoon, according to the desk staff. My wife accidentally left her some prescribed... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for the review - we are glad that our staff was able to react in a timely manner to get your wife's medication returned to her and that the location was what you wanted. I certainly hope of your travels bring you back to Baltimore - we can be your hosts again! Safe Travels, Peter Komar General Manager More 

Stow, Ohio
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stay at this hotel every year in March for the NFM & T convention at the Convention Center. It is just a few blocks from the Convention Center, and a few more blocks to the Inner Harbor. I like to stay in the upper floors facing the stadiums. You get a great view of the city and avoid the... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

We are happy to see that your last visit resulted in a five star experience here at the Holiday Inn Inner Harbor Baltimore. We appreciate all of your feedback about our staff and amenities and the team loves to read these great reviews. We look forward to your next visit! Safe Travels, Peter Komar General Manager More 

Tring, England, United Kingdom
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

This was my second time at this hotel, which is convenient for the conference I was attending at the Hyatt about 1 block away. The difference between my first stay and this one is like chalk and cheese. This was the chalk. Reception couldn't seem to understand that I had booked two rooms and wanted to pay for them both... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Chris A, I want to truly apologize about the continuous errors that you experienced with during your last visit to Baltimore - I believe I did meet you in the hotel lobby and assisted you in the room move. However, the fact that your stay got even worsen concerns and upsets me. Please contact me directly via email so we... More 

Roanoke, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Where to start....front desk personnel were great.....only positive I can manage. Overall a terrible stay. Maybe in Holiday Inn's past, this was a nice hotel but the years have taken a toll. Overpriced for level of accommodations,,,sink won't drain, toilet wont flush on first attempt, wifi non-existent, pillows of poor quality, noise 24 hours a day with no elimination. Holiday... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

I'm so sorry you had to experience substandard conditions . If you'd like to contact me at the hotel, please feel free to do so at 410.637.4600 so we can remedy the room conditions you noted. Yours in Hospitality. Peter Komar General Manager info@innerharborhi.com 10 687 6000 More 

Hotel Review Summarization

What travelers say

  • Camden Yards(11)
  • Convention center(8)
  • Very friendly(5)
  • Fire station(4)
  • Flat screen TV(3)
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