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All 59 Baltimore hotels

Holiday Inn Baltimore-Inner Harbor

3.0 of 5 Hotel   |   301 W. Lombard Street, Baltimore, MD 21201 (Inner Harbor)
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Ranked #19 of 59 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
sudc1 Washington, DC
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538 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were here with the family for a mini-vacation in Baltimore. The staff were super friendly and helpful. The hotel had the amenities of a business hotel (though not the marble bathrooms) and was quite nice. Oh, the best part, they had HOT CHOCOLATE sitting out for evening check-in. Our 6-year-old loved that. We would definitely stay again.

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for the great review!! Glad you enjoyed your stay and the hot coco! We hope to host you again in the New Year! Happy New Years! Peter Komar General Manager More 

Virginia Beach, Virginia
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were quite happy with this hotel. The staff was very helpful and answered our many questions. It was a bit of a last minute trip to visit the Christmas Village on the inner harbor, so we had lots of questions. On our third stop to the desk to ask questions, we finally remembered to ask about breakfast. It wasn’t... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Tis the season for a Christmas Village, and we are glad that you were able to come to Charm City and enjoy it! Your awesome review will be shared with the staff! From our family to yours Happy Holidays! Peter Komar General Manager More 

1 review
2 of 5 stars Reviewed 1 week ago

I am here now up at 3am (now 420am) with loud guest staying next door to me. I have tried to press 0 for operator via phone and to the manager on duty that rang to a Sprint PCS voicemail. In the morning IHG better have my money after this video I have waiting for them. This is so unprofessional... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

We certainly apologize for the loud guests that were in the guest room next you. I will follow up to why no one was able to answer your call as we are staffed 24/7. After speaking to my staff and Sunday's Manager on Duty, I am glad they where able to accommodate you. Happy Holidays! Peter Komar General Manager More 

Harrisburg, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place to stay. The room was clean and the bed was very comfortable. They have free internet to use, which is a real plus. The one thing I did not care for though, was at check in, you did not sign anything or verify what your rates were, but I did get a receipt at check out. The hotel... More 

Was this review helpful? Yes 2
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a 5* review about your stay with us here at the Holiday Inn Inner Harbor Baltimore. We are glad you enjoyed your stay and interaction with the staff. Happy Holidays, Peter Komar General Manager More 

Mt Holly
Top Contributor
81 reviews 81 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here many times, and this hotel never disappoints me. Nice restaurant, and bar right inside. Within walking distance to the many area attractions. Service and staff are wonderful, rooms are clean, and very comfortable. My only very small complaints are #1) the parking is limited and at times you have to park at another location other than... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a 5* review about your stay with us here at the Holiday Inn Inner Harbor Baltimore. We are glad you enjoyed your stay and interaction with the staff. Happy Holidays, Peter Komar General Manager More 

Mobile, Alabama
1 review
3 of 5 stars Reviewed 1 week ago

Stayed for the Army Navy game weekend. On check-in Friday, the front door semi-circle was gridlocked with cars with no employee helping out. On Friday evening at 11pm when my family returned and despite paying my $25 per day parking fee, the parking lot was full and I had to hit the Baltimore city streets in search of a parking... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a review about us, It appears we did somethings well and some other thing that we need to work on, we appreciate the feedback, as reviews like this help us better improve our weak areas! Happy Holidays, Peter Komar General Manager More 

Rio de Janeiro, RJ
Top Contributor
122 reviews 122 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent a week there. Front desk personnel are great. Coffee shop so so. Bar personnel are very good. The maid service needs to be reviewed. There were two peanut shells on the floor for six days and I saw the same items on the floor of the corridor for a week. We also had to request coffee for the... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for writing a review about your recent stay with us here in Baltimore at the Holiday Inn Inner Harbor. It is a pleasure to see that your overall stay was enjoyable and in fact you would return to stay with us in Baltimore. Reviews like this are crucial to the hotel operation as it see where we are... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Late Evening check in due to traffic, my friend called ahead, the customer service rep was very polite (unknown who). When we arrived, the location was great walking distance to everything. Davon at the front desk was nothing shorter than A plus service. Being out of towners, we felt very comfortable with his suggestions for local eateries and etc....his sense... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for writing such a dazzling review about your stay with us here at the Holiday Inn Inner Baltimore. Thank you for the kind comments on Davon as well, I will make sure to share them with him and the entire team during our next all associate meeting. I hope to meet you in the spring when you return... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for a week due to a seminar being held here for a week. I would absolutely NOT stay here otherwise. The place is relatively clean but location-wise it is not the safest area ( just walk outside and there's a strip club) not to mention that it is Very noisy with the fire dept across the street.... More 

Was this review helpful? Yes 2
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for sharing your opinion about your stay with us here in Baltimore. I am sorry felt that our staff was unhospitable to you and that you were uncomfortable in a metropolitan area, seeing that you are from Chicago I find those comments rather surprising. Cabs are usually regularly available very quickly, as we are not that isolated being... More 

Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Davon, Richard, Steven and the other evening security staff are refreshingly customer service centered staff. Indeed, Mike in the restaurant and Tonya in housekeeping were excellent. In today's Times when people are so unconcerned with customer satisfaction; this staff actively worked to give me and my colleagues a comfortable stay. Their sense of responsibility and excellence for what they do... More 

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for such a great review about out the Holiday Inn Inner Harbor and fantastic shout to Davon, Richard, Steve and Donald, we couldn’t agree more that they are great members of the team and a pleasure to deal with on a daily basis. Happy Holidays, Peter Komar General Manager More 

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Additional Information about Holiday Inn Baltimore-Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
Number of rooms: 365
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Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn
Hotel Style:
#14 Romantic Hotel in Baltimore
#21 Business Hotel in Baltimore
#26 Family Hotel in Baltimore

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