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Holiday Inn Baltimore-Inner Harbor

3.0 of 5
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301 W. Lombard Street, Baltimore, MD 21201
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Holiday Inn Baltimore-Inner Harbor
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Ranked #27 of 61 Hotels in Baltimore
A recent review
3 of 5 stars reviewed 2 days ago
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636 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel location is good. Walking distance to the ballpark and convention center. Parking is onsite as well. Checking and hotel staff was friendly throughout our stay. The restaurant Eden was not that great, a bit overpriced and buffet was just average. The hotel rooms were a little dated and definitely needed some updating. They were clean and linens were fresh,... More 

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Kenton, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic experience, had to be the quickest check-in ever. Very experienced and friendly front desk personel. Terrific brunch menu and buffet, nice dinner choices as well. Lounge stayed open late for those of us returning from baseball game. Easy access from the street and within walking distance to all downtown attractions. Hotel staff and their friendliness made our anniversary weekend... More 

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Ashburn, Virginia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I am a platinum member with IHG that travels approximately 170 days a year. This establishment went way above average service. I wanted to give a shout out for the three HORSEMAN that worked the evening counter on my arrival.

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Auburn Hills
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

We got booted out after we checked in! After approving our truck by both the hotel and parking garage lot, we were told we have to find another place to park about 3 hrs later. Totally had to vacate the hotel. Front desk was not able to help and being sorry doesn't help. Not good. Not happy. Told the Holiday... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

I'm sorry that the options we presented to you were not to your liking. It appears that our garage weight limits couldn't accommodate a tractor trailer. We apologize as this is a city location with minimal footprint for such vehicles, as Frederick MD is a vastly different suburban layout. Peter Komar, CHA General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have been staying at this hotel for 2 weeks while my husband is in a nearby hospital (UMD) having a stem cell transplant. My husband & I had stayed there previously when he went through testing. The give special rates for patients and families. They have been so kind and supportive of me...asking about my husband...asking about me...giving suggestions..etc.... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to share your recent stay experience with your fellow Trip Advisor customers. We appreciate the time it take to share feedback. We are thrilled that you enjoyed the stay! The staff at the Holiday Inn Inner Harbor are happy to make memorable stays. Safe travels this summer! Peter Komar General Manager info@innerharborhi.com More 

Stockertown, Pennsylvania
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here for business and my company put us up here. The rooms were nice, bed comfy. But the bathroom was really small and extremely outdated! One of the worse bathrooms that Ive seen in a while and I travel alot for business and pleasure. It was very reminiscent of the bathrooms from the 90's that you'd see in... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will share your comments about the Bathroom with our Engineering department to see if there is anything we can do to make the space seem... More 

MD
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel front desk staff was very friendly and the hotel rooms were nice. The price is a good deal. Do NOT eat at Eden West Restaurant if you want timely & decent service. We tried to get breakfast at this place and after waiting 40 minutes for eggs we had to leave. We wanted to pay for our two... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

MDGuyMd, Thank you for reviewing your recent stay with us! I am glad the hotel was enjoyable for your accommodations. However, I do sincerely apologize about your experience in the restaurant. Please contact me directly at info@innerharborhi.com so our Food and Beverage Manager and I can fully understand what happened so we can better fix the problem. Peter Komar General... More 

Boston, Massachusetts
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is close to everything. The convention center and stadiums are right outside. The Inner Harbor area is just a short walk up the street and the public transit tram stops right at the corner. The experience here began on a down note. Our rooms were not ready yet but the front desk person checked us in and made... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to share your recent stay experience with us and other fellow Travelers. We appreciate your time and the feedback provided. I am very sorry to hear of the issues that you encountered during your stay. The team at the Holiday Inn strive to provide inspiring service to our guests. Based on your comments we... More 

Rockville, Maryland, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Convenient location, very friendly staff, and clean rooms. I've stayed here 4 times now. It's my fav place to stay in Baltimore. Parking is easy but it does cost extra. Perfect location- close to everything. Easy to get to and safe, clean, nice part of town.

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to share your recent stay experience with your fellow Trip Advisor customers. We appreciate the time it take to share feedback. We are thrilled that you enjoyed the stay! The staff at the Holiday Inn Inner Harbor are happy to make memorable stays. Safe travels this summer! Peter Komar General Manager info@innerharborhi.com More 

Martinsville, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is near Camden Yards. Have stayed there several times, but this is first time to write a review. Not only is it convenient to the Orioles stadium, it is a great place to stay. Friendly staff, clean accommodations, good restaurant. It is not the cheapest place to stay, but a quality one. The check in and out was very... More 

Was this review helpful? Yes 2
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your review. It is nice to get such positive feedback about our friendly housekeeping staff and speedy room service. We are glad that you found our hotel to be a good value and hope that you will stay with us again. Peter Komar General Manager info@innerharborhi.com More 

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