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All 63 Baltimore hotels

Holiday Inn Baltimore-Inner Harbor

3.0 of 5 Hotel   |   301 W. Lombard Street, Baltimore, MD 21201 (Inner Harbor)
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Ranked #23 of 63 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Wayneo56 Atlantic Highlands, New Jersey
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467 reviews from our community

Traveler rating
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    72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Atlantic Highlands, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One word, Customer Service!!..OK, that's 2 words.. Management, take note..you have a gentleman at your front desk, Justin who is AMAZING!! First of all, at check in, he introduces himself and shakes my hand to welcome me to Baltimore and the holiday Inn. I have checked into MANY Hotels over the years, but this was a first for me. Justin... More

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thanks for such a great write up about Justin, we agree that he is a great asset to the hotel and the city, we will be sure to share your comments to the entire staff. See you soon! Peter Komar General Manager More

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Firstly a special thank to Mario for solving some teething problems. He is professional and sincere a credit to the IHG group. Thanks to Rick & Mitch for their efforts. Great location near Baltimor's beautiful harbour around 10 minutes away. Rooms are very spacious but need more charging points A great hotel to stay for the spacious rooms but training... More

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a review about your stay with us here at the Holiday Inn, I will be sure to make Rick and Mitch know that there services where appreciated. I have taken note of your concerns about the charging ports, I will look into that with our engineering and design team to see if... More

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice experience. Mario and Rick made the experience worthwhile. They were very helpful and ready to attend to our needs. Mario however was especially attentive to all requests made. The chef also needs to be complemented for accommodating our needs and providing superb dishes. The conference facilities can however be made better.

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thanks for taking the time to write a 4* review about your time with us here at the Holiday Inn. I love the title as that what we strive to be "good people" and I agree with you that Mario , Rick and Chef Jose fall into that category Kind Regards, Peter Komar General Manager More

Boone, North Carolina
Top Contributor
66 reviews 66 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As a Hilton Honors Diamond, I guess I just expect much more. My company booked me at this hotel for a convention. I would normally stay at a Hilton family hotel, but this is what they booked me. First off, their check-in time is 4pm. Really? This is ridiculous. Their checkout time is 11am, so you do the math. That... More

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Oflieth, Thank you for taking the time to share your opinion of the hotel. We are sorry that you are not a fan of the IHG brand, and truly sorry you had difficulty finding your room in the hotels design. As we celebrate our 50th anniversary as a Holiday Inn, many of our features of this classic hotel are appreciated,... More

Danville, Pennsylvania
1 review
4 of 5 stars Reviewed 5 days ago NEW

I felt like I was regular customer upon my arrival to check in for my first time staying at the Holiday Inn Inner Harbor. Lore was very friendly and explained a lot of info to me about the city of Baltimore. We were a little early to check in so she put a rush on our room and as soon... More

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a positive review about your stay here with us at the Holiday Inn Inner Harbor in Downtown Baltimore MD. We are glad you enjoyed to accommodations and were able to interact with Lore! She a great asset to our team and glad that you recognized her. Safe Travels, Peter Komar General Manager More

Danville
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Staff is excellent! Went above and beyond to help with travel arrangements. Clean and affordable, comfortable beds. Great coffee! Park and fly is a great idea! This is definitely a place we will use again and again!

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thanks for the 5* review! Glad you found the rooms comfortable and Zeke's coffee delectable! We hope to host you again in the future! Best Regards, Peter Komar General Manager More

Russell, Massachusetts
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The Inner harbor is in a great location in the Charm city. Very reasonable parking rates, walking distance to shops, Camden Yards, and Ravens stadium. We had gone there last year, and at the last minute decided to return. We called Richard McSweeney, who not only handled our reservations in a timely and convenient manner, but was able to get... More

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a 5* review about your recent stay with us here at the Holiday Inn Inner Harbor in Downtown Baltimore. I will make sure to share your comments with Richard and the entire staff ,we are glad that they made your staff fully enjoyable Should your travels bring you back to Charm City,... More

Reading, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My boyfriend and I were visiting Baltimore for the Steelers vs. Ravens game on Thursday and state at the Holiday Inn on Lombard. We were pleasantly surprised with the hospitality of the front desk/concierge staff. Justin, in particular, was genuine and more than eager to help us and make suggestions. He was very accommodating and professional. We were very happy... More

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a 5* review about your recent stay with us here at the Holiday Inn Inner Harbor in Downtown Baltimore and giving Justin a shout out about how he made your stay so memorable . I will make sure to share your comments Justin and the entire staff and we are glad that... More

1 review
4 of 5 stars Reviewed 1 week ago

Even though I booked through Priceline, Justin at the front desk had an amazing attitude and great customer service. I felt very welcomed here. The 3rd flood room I was in was very clean, though not overly fancy. The noise from Lombard St. was a little much, the Trolly runs nearby.

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thanks for taking the time to share your experience with us on Tripadvisor about your stay at the Holiday Inn Inner Harbor . Glad you found the location convenient to the Baltimore Convention Center and Camden Yards, home of the 1st place Baltimore Orioles. I will make sure Justin knows you mentioned him! Sorry about the noise, as you mentioned... More

Lake Geneva, Wisconsin
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

What I mean by dusty is that the rooms just don't feel clean. Also, my colleagues had free bottled water in their rooms and I did not, when I ask for water they assured me I would get some for my room but NO water. Now, I know what your thinking, he's complaining about water? No, it's just that I... More

Was this review helpful? Yes
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying... More

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Additional Information about Holiday Inn Baltimore-Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
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Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn

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