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Holiday Inn Baltimore-Inner Harbor

Certificate of Excellence
3.0 of 5
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301 W. Lombard Street, Baltimore, MD 21201
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Holiday Inn Baltimore-Inner Harbor
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Ranked #26 of 59 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
WVshort Moorefield, West Virginia
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595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moorefield, West Virginia
Contributor
18 reviews 18 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel were very helpful and professional despite the fact that the hotel was full and they were all very busy - beds were very comfortable-buffet breakfast had good options - fitness room equipment was good- Would be a great location to go to an Oriole's game - or take a tour in the Bromo Seltzer Tower... More 

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New York City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The reviews listed here are pretty spot in.This hotel is a few blocks from the Harbor and seems a bit run down and definitely in need for a makeover. The rooms are ok, I guess and a little dingy. The staff is nice. The parking is $25 a day. We left our room at 11am on Sunday to go out... More 

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1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed for two nights to see the Orioles' opening day game. It was obvious by the hallways, room doors, and especially elevator that it was an old hotel. The immediate surrounding area seemed a little unsafe though the proximity to Camden Yards was great. The cafe/store in the hotel was great for breakfast. I highly suggest staying in a... More 

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St. Johns, Florida
1 review
3 of 5 stars Reviewed 5 days ago NEW

The service all around was great. Shuttle driver Dominic went above and beyond to accommodate our needs during the four night stay. He came to the rescue when my husband left his eye glasses at the hospital by taking us back and waiting for us to inquire. Extremely knowledgeable about shopping and restaurants. He was prompt, personable and professional. The... More 

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Redlands, California
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Conventions in big cites almost always incur hefty lodging costs at official hotels. Baltimore is no exception. The problem is finding a hotel that doesn't take you so far away you have to pay for ground or public transportation to get there. Again, the Baltimore Inner Harbor offers the convention hotels along with a nice assortment of medium-prices hotels within... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Dear Joseph Ellis Thank you for writing such a great review about your recent stay with us here at the Holiday Inn Inner Harbor Baltimore. It is a pleasure to see that you found the location and accommodations enjoyable – should another convention every bring you to Baltimore, we hope to be your hosts again! Safe Travels, Peter Komar General... More 

Scranton, Pennsylvania
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel for 2 nights for a visit to Baltimore. The location was central to everything I needed including public transportation. The view of the baseball stadium was nice. The bed and room was comfortable and clean. The issues I had was that there was only hot water on one day of the trip and I had an... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Marykay512, Thanks for taking the time to write a review for our hotel As we continue to make improvements for our guests, we hope you return to experience the positive changes firsthand. Peter Komar General Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The service was great, excellent room view, great sleeping bed. The reservation desk staff was friendly and helpful. I just loved the whole short experience. One of the best IHG properties I've ever stayed at. Thanks

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Timothy, Thanks for the awesome 5* review about your recent stay with us here at the Holiday Inn Inner Harbor Baltimore. Glad we where able to make it memorable. Hope to see you again soon! Peter Komar General Manager More 

Morgantown, West Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The room was clean and quiet but I was disappointed with the costs being more than we were quoted online. Everything was way overpriced. $6.00 for a cup of coffee is ridiculous and would make it hard for families to come here. We were approached by a scam artist upon arrival in front of the hotel. We had to pay... More 

Was this review helpful? Yes 1
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

ShakeyBaker, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry that fell below your expectations. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and... More 

Potomac, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Jacinta on the front desk provided superlative service during my stay this week. She always had a smile, and made a special effort to ensure that my room was in move-in condition as soon as possible. As a result, I was able to access my room in the early afternoon, get settled, and move on to pressing tasks related to... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for writing such a dazzling review about your stay with us here at the Holiday Inn Inner Baltimore. Thank you for the kind comments on Jacinta as well, I will make sure to share them with her and the entire team during our all associate meeting this Thursday! Safe travels, Peter Komar General Manager More 

Alexandria, Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Two adults traveling with several children ages 2-13. Based on the website, we thought that parking would be expensive and complicated, but it was actually very easy, and the daily rate lasted until 3p.m. - a big plus on checkout day. The pool was large, but a bit on the warm side (unusual!). Totally made up for by the fact... More 

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pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Kelly D, Thank you for your review on Tripadvisor. I am sorry we could not make your stay a 4/5 star one but we are glad you enjoyed all of our amenities that we have to offer. Zeke’s is a great locally sourced coffee company that we are proud to partner with – I will have to check with our... More 

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