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Royal Sonesta Harbor Court Baltimore

4.0 of 5 550 Light St, Baltimore, MD 21202-6099
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Certificate of Excellence 2014
Royal Sonesta Harbor Court Baltimore
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Royal Sonesta Harbor Court Baltimore
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718 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Royal Sonesta Harbor Court Baltimore
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San Antonio, Texas
1 review
5 of 5 stars Reviewed November 4, 2014

The hotel is beautiful and has a cozy feel. The hotel staff were smiling and gracious at all times. Problems were rectified immediately. The showers have bath gel, shampoo and conditioner mounted on the wall so you don't run out and don't have to fiddle with those small bottles - though they do give you some of those small bottles... More 

Review collected in partnership with Sonesta

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Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

It sounds like a great conference experience, and we thank you for taking the time to share your experience with so many others. I am glad to read that our terrific team provided genuine, personalized service with a smile! Regarding the shower amenities, Sonesta Hotels have all installed the dispensers in the guestroom shower. We fill them with plush Poggesi... More 

York, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2014

Great location in walking distance to everything around Inner Harbor. We walked to Federal Hill Park, Science Center, Aquarium and restaurants including The Rusty Scupper. Convenient parking garage connected to the hotel for $26 per day. Hotel is very quiet with comfortable bed and nice size bathroom. Opt for the harbor view which is lovely especially at night. Staff were... More 

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Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for the great comments about your experience staying with us recently at the Royal Sonesta Harbor Court Baltimore! We are glad that our ideal Inner Harbor location, the friendly service delivered by our great team, and your quiet, comfortable guestroom made for such a wonderful stay. Thank you for sharing your experience with fellow travelers--we hope you will... More 

Circleville, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed November 3, 2014

We took a family trip to Baltimore for the Running Festival Half Marathon. Staff was well informed and polite. The location was terrific for access to shopping and restaurants. Room was spacious, clean and well-appointed.

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Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Cara, thank you for sharing your experience with fellow travelers! The Royal Sonesta Harbor Court is very close to the starting line for the half marathon, and just a few blocks from the starting line for the full marathon. Many runners stay for the entire weekend, taking advantage of our Inner Harbor location within steps of the National Aquarium, Maryland... More 

Hamilton, NJ
Top Contributor
301 reviews 301 reviews
23 hotel reviews
337 helpful votes 337 helpful votes
3 of 5 stars Reviewed November 3, 2014

Unfortunately, this time the TripAdvisor raving reviews turned out to be - in our opinion - quite misleading. Don't get us wrong, it is a clean hotel with very spacious rooms. But that's about it, everything else is rather disappointing. First is location. True, Royal Sonesta is located right across the Visitors Center, but it is also true that it... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for taking the time and effort to construct such a detailed review. We appreciate your feedback, and we agree with a good deal of what you've stated. During your visit, we hope you had a chance to visit our model guestroom, as our much-anticipated, $10 million dollar property renovation kicks off in early December! Our guestrooms will soon... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

I stayed here during a conference. It was so nice and elegant. The staff greeted us immediately and we were checked in quickly. When I got to my room I was so surprised when I walked in. My room was huge. I was worried that I actually had a suite. But it was just the normal room with a king... More 

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Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for staying with us, and for taking the time and effort to share your feedback with so many others! It sounds as if our great team set the right tone during both your arrival and during your departure by providing personalized service that not only met your needs, but was memorable. Our guestrooms are each 420 square feet,... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

I was there for a business trip. The staff is very friendly and helpful. The hotel has an "old" look but it very clean and amenities are up to date. I love the little tv in the bathroom for watching the news while I get dressed. The bar/restaurant onsite was very good. Definitely recommend to others

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for the great feedback! We will certainly share your feedback with our terrific Housekeeping and Engineering teams, who work around the clock daily to ensure that our building and facilities are clean and in pristine condition. We appreciate the great words about Explorer's, our excellent restaurant and bar overlooking the Inner Harbor. The hotel will undergo a multi-million... More 

Branchburg, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

This was a business trip. Upon arrival, my boss and I were warmly greeted by hotel staff. In fact, the entire staff were most attentive & accommodating during our entire stay! The rooms were spacious with a lovely decor. My wake-up call was a live person cheerfully bidding me, "Good Morning." One afternoon we had lunch on the premises. I... More 

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for sharing such a great experience with so many others! Your review made me smile because you touched on one of the many little touches that sets the Royal Sonesta Harbor Court Baltimore apart from so many other hotels: the personalized wake-up call. Our wake-up calls are made by a live operator every day at the exact time... More 

Waynesboro, Pennsylvania, United States
1 review
5 of 5 stars Reviewed November 2, 2014

My daughter's wedding was in Baltimore, MD at the American Visionary Art Museum on October 24, 2014. We needed a hotel close and the Royal Sonesta provided the perfect location! From check-in to check-out, things were perfect. The harbor view room was great. Check in was simple. Loved the valet parking. The bell staff was SUPER! Thank you, Don and... More 

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Bill, first of all, congratulations are in order for your entire family! We really appreciate that you took the time to detail your great experience from start to finish. We host wedding blocks nearly every weekend throughout the year, and we try to personalize each and every experience. Thank you for highlighting Don and James in particular, along with several... More 

Hickory, North Carolina
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 31, 2014 via mobile

Convenient to the Inner Harbor, this hotel reminds me of some of the cruise ships I have been on. The furnishings and ambience are similar but tasteful. The inner harbor is a short walk across the street directly across the harbor from the aquarium. Staff are extremely polite and helpful. Absolutely no street noise in my 3rd floor room even... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you, Bill, for your thoughtful comments about your recent stay at the Royal Sonesta Harbor Court Baltimore. We appreciate your feedback about our ideal location just across Light Street from the National Aquarium and other Inner Harbor attractions, as well as the commendation given to our team for the terrific service you received. And we especially thank you for... More 

West Lafayette, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

I stayed at this hotel 3 or 4 times during 2013 I can't remember for certain due to the local nightlife :-), and it is absolutely awesome. There is nothing to complain about if money is of no concern. My employer at the time was picking up the tab, so it was great for me. However, I don't think I... More 

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We appreciate your kind words about your great experiences staying with us at Royal Sonesta Harbor Court several times last year. From our ideal Inner Harbor location to the genuine, personalized service executed by our tremendous team, there is much to love about our Inner Harbor hotel! We always have great package deals and occasionally we offer special limited-time rates... More 

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Additional Information about Royal Sonesta Harbor Court Baltimore

Address: 550 Light St, Baltimore, MD 21202-6099
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
Number of rooms: 195
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Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore
Hotel Style:
#3 Luxury Hotel in Baltimore
#4 Romantic Hotel in Baltimore
#11 Family Hotel in Baltimore
#16 Business Hotel in Baltimore

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