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All 69 Baltimore hotels

Royal Sonesta Harbor Court Baltimore

4.0 of 5 Hotel   |   550 Light St, Baltimore, MD 21202-6099
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Royal Sonesta Harbor Court Baltimore
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84%
Ranked #10 of 69 hotels in Baltimore
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Snooozzzze Carmel, Indiana
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479 people have reviewed this hotel

Traveler rating
    300
    104
    44
    14
    17
See reviews for
120
171
9
71
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Royal Sonesta Harbor Court Baltimore
See the most recent reviews
Carmel, Indiana
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked this hotel at the last minute on the day we planned to arrive (via tripadvisor.com ratings) through expedia (total w/tax =265/ night)Hotel is in a fantastic location across the street from harbor and close to downtown. We were greeted by Mike Howard at the front desk. Very friendly. I had reserved the harbour view room with a King... More

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Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for the wonder review from your recent stay and the praise you’ve given to the staff. Your comments are greatly appreciated and afford other potential guests the opportunity to our previous guests’ stay. Our corner suites offer much space to move about, as you experienced firsthand, and offer such magnificent views of the harbor. I will be sure... More

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Visited the Royal Sonesta for a conference as an exhibitor. From my initial encounter with the valet staff to final checkout, the staff was top notch - personable, helpful, prompt and courteous. The hotel itself was a real throwback - brass fixtures in the bathrooms, large sleeping area and very clean. The food provided by the conference planners was excellent... More

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear Elaine F., Thank you for your 5 star review of our property and for taking the time to rate our property with regard to your recent visit. The staff and I are pleased to hear that your enjoyed your stay with us during your meeting. We appreciate the high recommendation for others to stay as our guests. I hope... More

Geneva, Switzerland
Top Contributor
127 reviews 127 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

well it is an amazing hotel in the sense i wonder they still are in business -when I checked in (unfriendly staff) the safe in the room was bolted -the person who came to open lectured me that I should remenber the combination -than a daylater the toilet broke ,the sink in the bathroom was broken (the plug could only... More

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear Stefan S., Thank you for taking the time to evaluate your recent stay at the Royal Sonesta Harbor Court Baltimore. I am sorry to hear that you did not enjoy your stay and that you ran into some difficulties with our service and facility. It is through comments such as yours that we are able to identify our short-comings... More

Jensen Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our wedding was in Baltimore Inner Harbor and we stayed at the hotel. The staff made us feel so welcome it was like we were part of their family. Everyone was very accommodating warm and wonderful. They went above and beyond in the service they provide. I don't think you can find more professional people.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear cptjoan, Thank you for taking the time to share your experience. We appreciate you giving us the 5 star review. I am delighted to hear you enjoyed your stay and that the staff was able to accommodate your needs and make you feel a part of our Sonesta family. Your review of your experience is greatly appreciated and we... More

Baltimore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My long-time friend and I try to get away a few times a year and Baltimore was our target recently. We basically choose Sonesta because of the location and view of the harbor. Our first and last impressions were excellent and the staff was helpful to the extreme. WE WILL return and cannot praise our experience enough.

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear Robin K. Thank you for taking the time to share your experience at the Royal Sonesta Harbor Court Baltimore and for the 5 star review. I am delighted to hear that you and your friend enjoyed your stay with us and plan to return in the future. I hope you were able to enjoy the sites of the city... More

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

With Baltimore being my home away from home, I don't expect much since it's so great being back. With that being said, wow, I was truly disappointed in my stay. I usually try to stay close to Fells Point but decided to try here because of a last minute deal. I should have not been fooled. The front desk was... More

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear raf K, thank you for taking the time to share your experience with regards to your recent visit. Please know the staff works effortlessly on a daily basis to maintain the property and to provide our guests with the best possible customer service. I am sorry to hear that we did not live up to your expectations and that... More

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in town on business and having never been to Baltimore I checked with some well seasoned traveling friends and they said inner harbor area is a great place to stay. I had heard multiple deragortory statements about the city so my expectations were low. I was pleasantly surprised when we arrived at the hotel and were greeted by... More

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear Kim O. Thank you for the 5 star review of our property. I am delighted to hear that you enjoyed your stay. The Royal Sonesta is centrally located in the city with all the sites and attractions just moments away. I appreciate your suggestion for a vending machine. We welcome all comments, constructive or not. This is how we... More

Denver, Colorado
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room was in poor condition - large stains on the carpet, toiler paper holder was broken, lights out, shower did not drain properly (ended up standing in 3" of water when showering), shower head leaked water in multiple directions. Not what I would expect from this type of hotel.

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear Sam D. Thank you for taking the time to share your recent stay with us. I am sorry to hear we did not live up to your expectations and your stay was unenjoyable. Your comments are greatly appreciated and we are working hard to ensure these types of incidents are not repeated for future guests. We strive for excellence... More

Woodbury Heights, New Jersey
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location on the harbor, we had a harbor view room that provided a beautiful view of the entire harbor area nice sunset and pretty sunrise. They asked if it was a special ocassion and we told them it was our 30th anniversary, when we came back to our room after being our all night we found a bottle of... More

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear robert t., thank you for taking the time to review our property and thank you for the 5 star review. I am pleased to hear the staff was able to accommodate your needs throughout your stay. The hotel staff is happy to assist in any way they can to make our guests stay more memorable. We certainly look forward... More

Mayaguez, Puerto Rico
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Elegant, good service, excellent location, tasty food and quick service at the restaurant, lovely room with a beautiful view of the harbor, good price. Hard to beat. I definitely recommend it. --------

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Dear Maria W, Thank you for the 5 star review of our property. The staff and I were pleased to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Regards. More

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Additional Information about Royal Sonesta Harbor Court Baltimore

Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Harbor Court Baltimore Hotel
Intercontinental Baltimore
Address: 550 Light St, Baltimore, MD 21202-6099
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Baltimore
#8 Family Hotel in Baltimore
#15 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
Official Description (provided by the hotel):
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. ... more   less 
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