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Royal Sonesta Harbor Court Baltimore

4.0 of 5 550 Light St, Baltimore, MD 21202-6099
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Royal Sonesta Harbor Court Baltimore
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Royal Sonesta Harbor Court Baltimore
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680 reviews from our community

Traveler rating
    420
    148
    60
    29
    23
See reviews for
175
235
17
105
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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There are newer reviews for Royal Sonesta Harbor Court Baltimore
See the most recent reviews
Ellicott City, Maryland, United States
1 review
1 of 5 stars Reviewed 1 week ago

I was part of wedding block of reservations here. They down graded rooms, had us waiting hours to get in and didnt honor some reservations. They sold rooms to triple their profits off the Os playoffs.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for sharing your experience, and we certainly apologize for the disappointment you encountered. We entered into a contract for baseball playoff rooms more than 8 months prior to last weekend, at about the time Spring Training began. As the Orioles' march towards the postseason intensified in August and September, it became clear that the O's were headed to... More

Bel Air, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

I have stayed at the Harbor court for many years. Whenever we would go downtown this would be our place for staycation as we call it. Before it changed to the Royal Sonesta, the staff at check in would know what you liked. Type of room, extra pillows, extra coffee, fruit in the room little things that made you feel... More

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Needless to say, the hotel does not have rats, nor any other rodents that we have been made aware of by any employees, guests, visitors, or vendors. In addition to our professional team of engineers, we retain a pest control service as a preventative maintenance measure to ensure that nothing like this ever happens. After thorough investigation as a result... More

Winchester, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous location. Right across the street from the Harbor! Spacious, well appointed rooms. Very clean! Sometimes booking a room, sight unseen, can be a risk. Not with the Royal Sonesta! Will return!!

Review collected in partnership with Sonesta

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Lisa, we are glad to read that you enjoyed your experience staying with us recently at the Royal Sonesta Harbor Court Baltimore. We especially appreciate the recognition for our amazing housekeeping team and their efforts to keep our property sparkling. Our ideal Inner Harbor location, along with our spacious, comfortable guestrooms and impeccable cleanliness standards add up to an amazing... More

Falmouth, ME
Contributor
17 reviews 17 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to go to Baltimore for an appointment at John Hopkins Medical Center so I decided to stay on the Inner Harbor and after looking a several properties in the area I made a decision to stay at the Royal Sonesta. First off, you can't beat the location. A quick walk across Light St and your in the pedestrian... More

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We are proud to partner with the world-class Johns Hopkins Hospital to provide upscale accommodations and deliver genuine, personalized service to patients traveling to Baltimore to receive treatment at Hopkins. Thank you for taking the time to provide such detailed feedback with the travel community about your experience staying with us. We will share your comments with our Front Door... More

Plymouth
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel in a perfect location for exploring the Inner Harbour area. Also bus stop right outside for using the free bus service. We had a harbour view room which was very nice and well appointed. All staff that we encountered were friendly and polite. We stayed for 3 nights in August and had no complaints whatsoever. We would not... More

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for visiting our Inner Harbor hotel this past summer, and thank you for sharing your experience with the TripAdvisor community! We are glad you enjoyed your spacious harborview room, along with the amazing views. We appreciate the warm sentiments expressed about our amazing team, who provide our guests with genuine, personalized service. Next time you plan to visit... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly, accommodating, helpful staff. Small gym area but offers yoga classes. Big bedroom, with comfortable bed& an awesome bathroom. Breakfast was really good but pretty expensive. Overall we really enjoyed this hotel. The decor was interesting half colonial half safari like.

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for taking the time to share your wonderful experience staying with us with the travel community! Our guestrooms aren't just spacious, at 420 square feet, our guestrooms are the largest in the Inner Harbor neighborhood--in fact, our guestrooms are the size of some hotels' suites! We appreciate the comment about our ideal location, within steps of the Inner... More

Baltimore
1 review
4 of 5 stars Reviewed 2 weeks ago

I wish the food was better for my friend's wedding. The steak was mediocre at best, and the crab cakes were fishy and not fresh. The staff members were friendly, and the bar near the gong had excellent local choices on tap. I also wish there was more ethnic diversity in the hotel staff. It was uncomfortable that everyone working... More

Review collected in partnership with Sonesta

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We are proud to partner with the world-class Johns Hopkins Hospital to provide upscale accommodations and deliver genuine, personalized service to patients traveling to Baltimore to receive treatment at Hopkins. Thank you for taking the time to provide such detailed feedback with the travel community about your experience staying with us. We will share your comments with our Front Door... More

Charlottesville, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel through Hotels Tonight and then had to pay $30 extra for a room with a view, which made the room pretty expensive. The location is fantastic. Rooms were old, dark and uncomfortable, only double beds, and uncomfortable mattresses. No plugs for phones, computers, etc. There is a lovely dining room with a great view, had service... More

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for the great comment about our idela location along the Inner Harbor! Thank you for taking the time to provide valuable feedback to our team. Please allow me to address the issues that you mentioned in your review. Complimentary wireless Internet access is included for all guests--with enrollment in TravelPass, the Sonesta frequent guest program, guests receive upgraded... More

Tacoma, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Royal Sonesta during a conference, and my colleagues and I were all greatly impressed with how helpful and friendly the staff was towards us. They went beyond good customer service to provide excellent hospitality. I never felt as though an answer to a question was rushed or that my question was a distraction. The staff member... More

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Julie, thank you for making our day! We encourage our colleagues to provide genuine, personalized service with a smile and to receive such detailed feedback about the service you received reaffirms that our amazing team continues to take great care of our valued guests. We will share your great feedback with our entire team. We appreciate that you took the... More

Detroit, Michigan
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

came here on a whim with my wife. The hotel is old but well maintained and nice. The location was the best, a four block walk from the light rail station and walking distance from the inner harbor and even fells point.

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

David, thank you for the kind words! We are glad you enjoyed a romantic weekend at the Inner Harbor with your wife. We appreciate the sentiments expressed about the great job our wonderful maintenance and housekeeping teams do to keep our guestrooms and public space looking great. More

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Additional Information about Royal Sonesta Harbor Court Baltimore

Address: 550 Light St, Baltimore, MD 21202-6099
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
Number of rooms: 195
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Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore

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