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All 63 Baltimore hotels

Royal Sonesta Harbor Court Baltimore

4.0 of 5 Hotel   |   550 Light St, Baltimore, MD 21202-6099
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Ranked #9 of 63 hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Rubi_Luvz2travel Baltimore
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613 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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There are newer reviews for Royal Sonesta Harbor Court Baltimore
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Baltimore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got the VROOM with a view package: free valet parking, free breakfast, and a view overlooking the Inner Harbor. Staff could not have been more helpful, professional & courteous. Beautiful indoor salt water pool and jacuzzi. Very quiet considering the location. Was the perfect place to meet my sister for a Girls Getaway. Truly loved it and were treated like... More

Review collected in partnership with Sonesta

Was this review helpful? Yes 3
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

All of our guests truly are very important guests, and I am glad to hear we accomplished our mission by delivering a memorable experience to you and your sister. As a smaller property, we excel at providing personalized genuine service. By the way, the Vroom with a View Package is my favorite package because it combines the three facets of... More

Charleston
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were a little hesitant to stay here after reading the reviews. ALL employees, from James who met us at the door to Cody who found our pillows and sent them FedEx, were wonderful. We left a day early because the art museums were closed on Tuesday and the lady at the front desk waived the $50 cancellation fee. We... More

Was this review helpful? Yes 3
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for sharing such great details about your recent stay! James and Cody are two among our dozens of shining stars, and we will take great care to make sure they both read your warm comments about the genuine personalized service that was memorable to you. We also appreciate the great comments about our large Fitness Center. As you... More

Harrisburg, PA
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We came here for our anniversary in 2013 and my now husband proposed here. We loved the hotel - clean and beautiful and excellent location. This year we were scheduled to return but had to cancel our overnight stay. We asked if we could still use the lobby to do our engagement pictures although we were not paying to stay... More

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We are grateful to learn that we will always be a special part of your family's story, and we hope to always hold a special place in your hearts. Congratulations on the big day! I am glad to hear that our team was able to come through in our time of need and allowed you to take pictures on our... More

michigan
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here with my husband for 3 nights and was really disappointed. First of all, room was not ready until 7 pm! They offered us a drink coupon for inconvenience. Really? And btw the bar closes at 11 on the dot! Our room was very old and tired, smelled musty, carpet dirty and worn, and furniture old and headboard dusty... More

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

I am disappointed as well--disappointed that we got off to such a poor start by not having a room ready until 7:00 pm. Though this is by no means a normal occurrence, obviously it happened to you and set the tone for a stay that did not meet our standards or yours. I am familiar with the circumstances that took... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel with a group for a convention the first weekend of August. It was the best hotel stay of my life!!!! We checked in at 6pm, and were extremely delighted to hear that they upgraded our room to the junior suite (added 300sq ft) which made it perfect to roll out our blow up mattress for the... More

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for choosing the Royal Sonesta as your hotel of choice during the recent Bronycon convention--we hope you'll be back next year! Your detailed review was one of the most thorough I have ever read about our 700-square foot Junior Suites. The incredible marble bath in each of these suites each features a double vanity, a six foot soaking... More

Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I just checked into this hotel. The lobby had all sorts of dirt on the floor. Our lovely harbor view suite has chipped paint, ripped wallpaper, and stained carpeting. It's a shame. There doesn't seem to be the maintenance equal to the lovely furnishings. Hopefully our stay will improve. We haven't tried any meals yet.

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Lisa, thank you for your candid feedback. We hope that the rest of you stay was far better than the beginning, and on behalf of our entire team, I apologize for getting your stay off on the wrong foot. While our property is renowned for cleanliness, we are well aware that the property is in need of a renovation. Beginning... More

South East
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Never been to Baltimore before, decided to spend a bit extra on staying at the hotel as it overlooked the harbour, and we weren't disappointed . Booked a room with a harbour view and were delighted to be upgraded to a corner room, with 2 floor to ceiling windows and an exquisitely comfortable four- poster bed. Staff were very friendly... More

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We really appreciate the detail of the comments in your review; thank you for staying with us and thank you for taking the time to deliver such great feedback! I am grateful to hear that our amazing staff made such a great impression, including one of our associates at the Front Desk who granted an upgrade to a 900-square foot... More

Grantville, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I decided on a last minute trip to Baltimore to see a Ravens game. We wanted to stay some place nice and within walking distance to the stadium. This was a spur of the moment trip so we had very little planning time. I literally called to make reservations while we were already in route to the... More

Was this review helpful? Yes 3
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Angela, your title says it all--we've become your favorite place to stay! That is a striking statement and tells us a lot about the terrific service you received from our amazing team. Reading your comments, it sounds like we set the right tone for a great stay through a favorable reservations process, a warm greeting from our front door and... More

San Antonio, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family had a great time. The location was ideal for all of the sightseeing and restaurants we went to. The hotel staff was very friendly and accomodating. The room was nice, but the carpets had a few wear and discoloration areas.

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for visiting the Inner Harbor all the way from San Antonio! Baltimore has teamed up with San Antonio and Anaheim to share in future convention business, so our cities will be sharing a lot of business in the coming decade if all goes according to plan! We are glad to hear that your family had a great time... More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Anthony who greeted us was great! They saw we were tired travelers and upgraded our room. Our stay was short but memorable. Highly recommend the hotel. The service we received from all the staff was first rate. The food was very good. They were also helpful in directing us to local attractions

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Larry, thank you for a review that brings a smile to my face! Anthony and our entire team at the Front Door of the hotel are renowned for delivering memorable service. I'm glad that the Front Desk team added to the terrific first impressions of our hotel by granting an upgraded room and giving great recommendations for sites to see... More

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Additional Information about Royal Sonesta Harbor Court Baltimore

Address: 550 Light St, Baltimore, MD 21202-6099
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
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Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Baltimore #5 Family Hotel in Baltimore #5 Romantic Hotel in Baltimore #17 Business Hotel in Baltimore
Hotel Class
Official Description (provided by the hotel)
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. ... more   less 
Number of rooms
195

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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