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Royal Sonesta Harbor Court Baltimore

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550 Light St, Baltimore, MD 21202-6099
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Royal Sonesta Harbor Court Baltimore
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Royal Sonesta Harbor Court Baltimore
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787 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Royal Sonesta Harbor Court Baltimore
See the most recent reviews
Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been to the hotel before and after the remodelling and all I can say now is Wow. The upgrade is so sleek and modern. Clean and Gorgeous!! The hotel was wonderfully accommodating for exactly what I was looking for and the staff was amazing!!

Was this review helpful? Yes 3
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for your thoughtful comments! While so many guests have been impressed with our new look and new vibe following our recent $10 million upgrade, hearing from a guest who stayed before and after the renovation adds a powerful voice, so we really appreciate your comments. Our Premier Suites, the room type you enjoyed--formerly known as Junior Suites--are especially... More 

Perth and Kinross, United Kingdom
Top Contributor
315 reviews 315 reviews
45 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time staying at this hotel and it really is very nice. Cold air, spacious rooms, comfy beds, clean bright bathrooms and quiet hallways. Free wifi too so well worth a visit. Pretty handy for the rail system to and from the airport and close to the harbour restaurant district. Would saty again for sure if I am back in... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for the wonderful comments about the newly renovated Royal Sonesta Harbor Court Baltimore! Your review mentioned our quiet hallways--did you notice that nowhere in the hotel do we have guestrooms that are across the hallway from one another? The secret to the quiet, calming nature of our hotel is the building's design, which features a center courtyard. Because... More 

Manhasset, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The personal service and attention was unbelievable. The assistant in the lobby - his name is James- could not have taken better care of me if I were his own mother. With every trip to the lobby, I was greeted and asked if I needed any help. I can't wait to visit there when there is a game in Camden... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Eileen, thank you for the lovely comments about your recent stay. James is one of our fabulous Doormen, and his hospitality is absolutely genuine, as he takes great care of his fellow associates in the same way he treats guests. We will certainly share your comments with James! As you mentioned, Oriole Park at Camden Yards is within easy walking... More 

Hampton, Virginia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have been meaning to visit the inner harbor area formany years, and we finally got. It to happen. We stayed at the Sonesta and had a blast😀Close to the harbor and a short walk for even an old guy, we had more fun than we have had in years. Service, food, and accommodations were top notch. The hotel is... More 

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We are pleased to learn that you finally made it to the Inner Harbor, and your experience staying with us at Royal Sonesta Harbor Court Baltimore contributed significantly to an excellent Charm City experience! As you describe, our location right on the banks of the Inner Harbor means that you don't have to walk far at all to enjoy the... More 

Edison, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay ! We enjoyed the "Suite Deal" and it was awesome. The breakfast was good and the room was beautiful! Loved the indoor pool, and outside basketball court. Kids loved it. We will come back again!

Review collected in partnership with Sonesta

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Susan, thank you for your wonderful feedback about your recent stay! We love the "What a 'Suite' Deal!" package as well! The package includes a harborview suite, breakfast each morning for each guest listed on the booking, and complimentary overnight valet parking--all at a discounted rate! This package provides significant value for the price. Our amazing Fitness Center includes our... More 

North Tonawanda, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I will start with the positive. The location was great, on the inner harbor and close to Camden Yards. The hotel was beautiful, our room was large, immaculate, and the bed was very comfortable. The employee at the door (I don't know what his job was and don't know his name) was very friendly and welcoming every time we entered... More 

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We really appreciate the detailed feedback you have provided in your review, and we will share your comments with our Front Desk, Front Door, Explorer's, and Maintenance teams. For more than 30 years, strong guest service has been the hallmark of our hotel, and clearly we fell short of meeting our expectations as well as yours. Our property renovations were... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel at a great location for enjoying Baltimore. The staff is very friendly and helpful. The ONLY small issue during our visit was that the room cleaning service was a bit off...not giving us all towels, forgetting to re-stock coffee, etc.

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for staying with us recently, and thank you for your candid feedback. We are glad that you enjoyed our newly renovated hotel, and the genuine hospitality and service delivered by our terrific team. I apologize that our usually terrific housekeeping service missed the mark during your stay. I will share your comments with the entire team as a... More 

Telford, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family traveled to the Inner Harbor for a much-needed, relaxing weekend getaway. We had wonderful weather and a great time. The Inner Harbor and Ft. McHenry is just enough to feel like you had a great experience, but not so much going on that you feel like you have to rush around to get everything done. The city was... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We are so glad that you enjoyed staying with us, and we thank you for all of the detail provided in your review. Our indoor saltwater pool is located within our rooftop Fitness Center, and we've recently expanded the hours so that the pool is now open daily from 5:00 am through 10:00 pm. As you mentioned, the views of... More 

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for two nights - Saturday through Monday. It appears the hotel has recently been renovated. It has the look and feel of a very nice luxery hotel. Had a very spacious room over looking the harbor. It lacked on service: 1. Over 25 minutes for check in 2. Room was not cleaned the second day until after 4:30 3.... More 

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We thank you for your candid feedback. We appreciate the sentiments expressed about our spacious guestrooms and beautiful views of the Inner Harbor. Additionally, it is constructive feedback like this that will help us continue to improve. I invite you to contact me at (410) 347-9707 so that I may learn more details about your visit. You described check-in as... More 

Baltimore
1 review
5 of 5 stars Reviewed 4 weeks ago

As a former business traveler I have stayed at many hotels but this experience is at the top of the list. The beautiful newly decorated room had a great view of the harbor. The staff was possibly the most friendly I have encountered. My Grandchildren loved room service. All in room meals were elegantly presented and I enjoyed every minute... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Our team strives for delivering excellent, personalized service to every guest, and we are so pleased to read the title of your review, "Best Hotel Experience Ever"! We are glad to hear that you enjoyed the brand-new design and look to your guestroom as well as the gorgeous views of the Inner Harbor, along with our ideal location within steps... More 

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