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Royal Sonesta Harbor Court Baltimore

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550 Light St, Baltimore, MD 21202-6099
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Royal Sonesta Harbor Court Baltimore
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Royal Sonesta Harbor Court Baltimore
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756 reviews from our community

Traveler rating
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    71
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Wales, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Generally we had a nice time but would have been better if we didn't have the problem w/ housekeeping , the pool heater not working & the pool/hot tub area cleaner. The restaurant floor was not vacuumed on a daily basis as we had breakfast both mornings there. The suite is a nice size overlooking the harbor & location is... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We apologize for the inconveniences that compromised your recent stay. Our pool heater stopped working unexpectedly at the end of the third week of March. By the time the replacement heater arrived, about a week had passed. Therefore, we are taking the opportunity to combine the installation of the new pool heater with the implementation of a new pool deck,... More 

Arlington VA
Contributor
18 reviews 18 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Don't take the promise (for higher rent) of a harbor view too seriously. In my top floor "harbor view" room, I could see nothing of the harbor sitting down. Standing up I could see a lot of roof and a tiny sliver of water just before the shore across the harbor. The hotel obviously knew there wasn't much of a... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

On behalf of our team, we certainly apologize that the view from your harborview room disappointed. Based on your description, we know exactly which room you stayed in, because only one guestroom has the roofline in front of it, and because of your experience, we will likely re-classify that room type so as not to offer it as a harborview... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed before and after a cruise, once in a premier suite and once in a junior suite. In each case I selected a rate package that included valet parking. During the first stay there were some issues with the room - air-conditioner was producing heat, shower leaked, outlets in bathroom didn't work and a light bulb out. The staff... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for sharing two recent experiences at the Royal Sonesta Harbor Court Baltimore with the travel community. For more than two decades, our fantastic team has taken such pride in delivering genuine, personalized service. We are ecstatic that we now boast the brand-new guestrooms, new lobby, and beautiful new public and meeting spaces to match the high level of... More 

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We Stayed at the Royal Sonesta Harbor Court Baltimore for the first time. Our room was very clean (very important to me) roomy and beautiful with a king bed with great view of the Harbor. And I love the bathroom. Good job, RS! We will be back and will recommend to our friends and families.

Was this review helpful? Yes 2
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Jane, thank you for staying with us, as well as for your wonderful feedback! You visited us at the ideal time, as we are right at the end of our $10 million renovation, so you enjoyed one of our 203 brand-new guestrooms. Our amazing Housekeeping team takes such pride in keeping our property clean and beautiful--we will share your comment... More 

Vineland, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our children bought us a weekend here for Christmas. I couldn't believe how beautiful the room was. The staff was excellent. They were very friendly and helpful..the view of the Harbor was beautifull. I highly recommend...

Was this review helpful? Yes 2
Steve S, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Lori, we really appreciate the great comments! Your timing was impeccable because you stayed during the time period in which every guest began enjoying our brand-new guestrooms. Our location along the banks of the Inner Harbor is ideal, placing guests within easy walking distance from attractions such as the National Aquarium, Maryland Science Center, and Oriole Park at Camden Yards.... More 

Brooklyn
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived by car to have my annual checkup at Johns Hopkins. It was cold and I was shocked that the parking garage is not directly attached to the hotel - you have to go outside and walk through a winding, unmarked, ugly passageway to find the lobby. The lobby itself offers no comfort...it's too small..there's no place there or... More 

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for taking the time to share your experience from your recent stay. I apologize for the myriad issues that left you unimpressed with the hotel. Your recent stay does not reflect the typical guest experience at our hotel, both from the state of the property, as we are in the final 2 weeks of our $10 million renovation,... More 

Taneytown, Maryland
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the Royal Sonesta in Baltimore. We were very surprised by our room (harbor view king). It was just remolded and it was an excellent room. I loved the new décor and the bed was very comfortable. The room was quite spacious and the bathroom and coffee areas were also great... The window space was very lovely and very... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for providing candid feedback about your recent stay! We are proud of our outstanding team, and of course we are so excited to showcase our new look and new vibe, as our $10 million renovation is down to its final days. In fact, renovations will wrap up at the end of March, and over the first third of... More 

North Carolina
Contributor
18 reviews 18 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights at the Royal Sonesta by the Inner Harbor in Baltimore and it was fabulous. We had to be in town for a family member's wedding and this hotel was one that they featured in their wedding invite. We honestly were not that impressed by the website when we first booked, but we were pleasantly surprised when... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for staying at the Royal Sonesta Harbor Court Baltimore! On behalf of my entire team, we really appreciate the warm comments and detail provided in your review. Our $10 million renovation is now in its final two weeks, as the visible work will wrap up in the lobby, meeting space, and guestrooms by the end of March. Then,... More 

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 2 weeks at the Royal Sonesta. My room was very clean and a nice size. The bed and furnishings were comfortable. The staff was helpful and accommodating. The hotel is also very convenient to lots of restaurants and attractions, being in the inner harbor. The walls are thin though and you can clearly hear the conversations and... More 

Was this review helpful? Yes
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

Thank you for staying with us recently, and thank you for taking the time to share your experience with the travel community. On behalf of our entire team, we apologize that noise from a nearby guestroom disturbed your rest in the evenings. We've been renowned for our spacious and quiet rooms for more than two decades--in fact, no guestrooms in... More 

Woodbridge, Virginia
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed on the 4th floor in a room facing the harbor. The only reason we were aware of the ongoing renovation other reviewers have mentioned was because the staff apologized for the dust that we never saw! The hotel is so close to the Inner Harbor that we left our car in the garage and mostly walked. The Aquarium... More 

Was this review helpful? Yes 1
Bob_Haislip, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review

We are so pleased that you enjoyed the new look and new vibe of our guestrooms--and, of course, our ideal location and sweeping views of the beautiful Inner Harbor! Our $10 million dollar renovation is in its final weeks, as we are updating the last floor of guestrooms, and adding finishing touches to our new lobby and to our second... More 

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