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Doubletree Inn at The Colonnade

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4 West University Parkway, Baltimore, MD 21218
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Doubletree Inn at The Colonnade
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634 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is right next to Johns Hopkins University. It is very convenient if you want to visit Johns Hopkins University. Parking is not free, 20 per night. Continental breakfast is a bit too limited with basic stuff only. We should have had breakfast at the small cafe on property which is run by an outside vender. This little cafe... More 

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madison, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

wonderful hotel. Great location, friendly staff. I have already recommended this hotel several times in just one day after my stay. I plan on returning to this hotel again. Other than not being able to watch tv, Direct tv kept losing the signal despite clear weather, our stay was excellent.

Review collected in partnership with DoubleTree by Hilton

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snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Thanks for the great referrals, and your business! I apologize about the DirectTV issue, we typically have very few issues. We look forward to seeing you soon at the Colonnade, don't forget our great cookies! Steve More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Doubletree Colonnade in Baltimore is superbly managed and every effort is made to make your stay pleasant and carefree. From the warm cookie when you arrive to the engaging personnel manning the front desk and their outstanding hotel manager, Randolph, I enjoyed my experience at the Doubletree.

Review collected in partnership with DoubleTree by Hilton

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snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Thanks for the great comments and feedback! I am so glad you got to experience the hospitality of our Colonnade staff. Please email me at steve.nyitrai@hilton.com and we will send you a tin of our famous Doubletree cookies, since you enjoyed them so much. Steve More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I must say how ABSOLUTELY WONDERFUL this hotel is. Chandria was extremely helpful as well as housekeeping. When I called Chandria helped me book my room, she gave great detail as well as very very pleasant. She was able to have my room ready for a early check-in and also because this was my 1st time really traveling and limited... More 

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snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Thanks for taking the time to post your comments. I am so glad Chandria was able to assist you, she is new to our TEAM and we are glad to have her on board! Looking to see you back soon. Steve More 

Rockville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at this location was friendly and provided excellent customer service from check-in to check-out. I stayed here because of a business event. The hotel and staff accommodated us exceptionally in the meeting hall, in the dining hall and throughout. Personally, I would have liked to have a refrigerator in my room, but outside of that... all was good!... More 

Review collected in partnership with DoubleTree by Hilton

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snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Thank you for choosing us for your business trip to Baltimore. We are so glad you enjoyed your stay and we appreciate and value your business. We hope to see you back soon, maybe the next time for pleasure. Thanks again. Steve More 

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 1 week ago NEW

I come to the Colonnade for my MCAT Kaplan course, and Hakeema (at the front desk) is always there to greet me with a smile and a conversation when I go to get my parking validated. Wonderful service by the staff every time.

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snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

So glad you enjoyed your stay. I am equally glad to hear that Hakeema took such good care of you. Thanks for your feedback and business. Steve More 

Brentwood, Tennessee
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

My experience was bad in every respect. It started upon check in for my 2 night stay when the person behind the desk insisted my reservation was one night only. I quickly whipped out my iPhone and pulled up Hilton.com and showed the desk attendant it was indeed a 2 night stay. She continued to argue with me and told... More 

Was this review helpful? Yes 1
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Dear jcabbage, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope... More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

Randolph (front desk manager) was a perfect gentleman, very professional, and couldn't have been more accommodating. Chandria (front desk) was also very professional and made sure I had plenty of bottled water. She also introduced me to Doubletree's delicious chocolate chip cookies! Chelton delivered breakfast to my room and saw to it that everything was set up perfectly before leaving.... More 

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snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review

Thanks for taking the time to share your great experience online. I am so happy Randolph, Chandria and Cheldon showed you the hospitality that the Colonnade is known for. We look forward to seeing you soon. Steve More 

Laurel, Maryland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I have no complaints to make about my stay here, and no suggestions on any improvements this hotel needs. Comfortable rooms, staff that is helpful and pleasant and a manager that seems to be present at all hours of the day. While it doesn't have the location of the Inner Harbor, this is a much nicer hotel than the 4... More 

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Lebanon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was very accommodating and the staff was very nice. It close to the Inner Harbor and across the street from Johns Hopkins University, making it a very convenient location. The suite was spacious and the clean. I would recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
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