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Leisure Inn Baltimore West

1.5 of 5
6700 Security Blvd., Baltimore, MD 21207 (Formerly Quality Inn West)
Hotel amenities
Leisure Inn Baltimore West
Ranked #63 of 69 hotels in Baltimore
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27 reviews from our community

    Trip type
Traveler rating
    1
    2
    0
    1
    23
Date Rating
Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 23, 2013 via mobile

Arrived on a tour bus with a prepaid and booked reservation only to arrive and rooms weren't ready. Once I received my room I walked into a room that wrecked of cigarette smoke! Although the staff tried to overcome this disaster the tone for stay was already set.

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LIBMANAGER, Manager at Leisure Inn Baltimore West, responded to this review
May 8, 2013

Our hotel prides itself on cleanliness and courteous service. We understand that you had numerous problems with your tour operator. As you know, our staff worked very hard at resolving the problems caused by your tour operator. We understand that your complaints against our hotel were only to strengthen your lawsuit against your tour operator. We had no association with... More

hong kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2013

This location is unclean!!!! Staff was friendly and helpful but clearly no one is taking responsibility for the conditions! I have traveled with C & C Travel 'n Tours on many trips and I have NEVER experienced this before. I am sorry that C & C was misled by Leisure Inn into believing that they were a suitable facility. I... More

Was this review helpful? Yes
LIBMANAGER, Manager at Leisure Inn Baltimore West, responded to this review
May 8, 2013

I am aware of the numerous problems you experienced with your tour operator. If our company had any association with them at all we would try to help. We are sorry that you need to use our fine hotel as a part of your legal action against your tour operator. Once again, we apologize and would welcome you as our... More

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Orlando, Florida
1 review
4 of 5 stars Reviewed January 13, 2013

My husband and I stayed here during the holiday season, on our way visiting family and were so pleasantly surprised. I can't believe all the bad press when we had such a nice stay. The front desk staff was very friendly and willing to make our stay as comfortable as possible. The room was clean (NO bugs) smelled fresh. Our... More

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 21, 2012

As a music promoter, producer I travel quite frequently setting up shows, searching for new talent, meetings, etc. The location was perfect for traveling between Baltimore and Washington DC. I was shocked that there were suites available first of all but Jacuzzi suites, "No Way"!! This was an extremely pleasurable experience for my crew and I, we were able book... More

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Elkridge, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 14, 2012

Stayed at this hotel about a year ago and what an improvement. They are under new management and front desk area is newly renovated, with a coffee bar. The desk staff was professional and courteous. My room was spotlessly clean and comfortable. As a single woman traveling I felt safe knowing there was 24 hour on-site security.

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1 review
1 of 5 stars Reviewed June 14, 2012 via mobile

This has got to be the worst hotel I have ever stayed in, in my entire life. The service is terrible ever thing they advertise and say they do or have is a big fat lie. Room service does not come to your room everyday and when they do come they keep some of the same bedding on ur bed... More

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LIBMANAGER, Manager at Leisure Inn Baltimore West, responded to this review
May 8, 2013

As one of our guest recently reported....."What a difference a year makes". I took over this property in October of 2012. I read and totally understand your comments. Over the last 7 months, I have renovated both the interior and exterior of the property. Our entire staff has either been retrained or replaced (mostly replaced). On your next visit to... More

Brooklyn, New York
Top Contributor
60 reviews 60 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed May 30, 2012

First room they gave us smelt like something died in room. Next room, small, but was told no other rooms available. Stayed two nights too many. Best thing about this hotel was leaving it. While checking in, many people were in lobby complaining about one thing or another. When checking out, the same thing. Terrible hotel to stay in, one... More

Was this review helpful? Yes 3
LIBMANAGER, Manager at Leisure Inn Baltimore West, responded to this review
May 8, 2013

Thank you for taking the time to provide your feedback regarding our hotel. I am part of the new management team which took over the property after your stay. We have been here about 7 months and have worked diligently to improve every aspect of the guest experience at the Leisure Inn. Since your stay almost a year ago, we... More

Gaffney, South Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2012

My experience at the Leisure Inn was one of my worst hotel experiences. I would not book this hotel for my pets or my worst enemy. The "so called" renovations are not visible and I am not really sure what they renovated. A strange man was lurking around the hotel, a young lady walking around talking to herself and just... More

Was this review helpful? Yes 2
Richmond, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 26, 2011

Please people if u love ur family do not stay here..Am not being funny AT ALL!! This place is a DUMP!!! It is meant for prostitutes,drug dealers, and drug addicts.. It was NASTY the health department need to SHUT It down. There is no way someone could sleep good here.. Please find somewhere else to go..Every thing was run down... More

Was this review helpful? Yes 3
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 1, 2011

My manager booked this motel because it was close to our client site. The rooms were filthy and the area is unsafe. There were too choices for the heat ... full blast and off. Since it was cold outside, I opted for full blast, which resulted in a room temperature of about 92 degrees. There are dozens of cats roaming... More

Was this review helpful? Yes 6
 
 
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Additional Information about Leisure Inn Baltimore West

Also Known As:
Quality Inn West Hotel
Quality Inn West Hotel Baltimore
Quality Inn Baltimore
Address: 6700 Security Blvd., Baltimore, MD 21207 (Formerly Quality Inn West)
Region: United States > Maryland > Baltimore
Amenities:
Bar/Lounge Business Center Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 69 hotels in Baltimore
Price Range: $
Hotel Class:1.5 star (1.5*)
Official Description (provided by the hotel):
The Leisure Inn Baltimore is located at Exit 17 on the Baltimore Beltway (695). Just 8 miles west of downtown Baltimore, Ravens Stadium, Oriole Park and the Inner Harbor. Less than a mile from Security Square Mall and Movie Theater. Some special features of the Leisure Inn Baltimore include, an outdoor pool, on-site restaurant, Cable TV, free local calls, parking and in-room Wi-Fi.Our on-site restaurant, City View Bar & Grill, is open for lunch and dinner. The front desk of the hotel is open 24 hours, 7 days per week. Johns Hopkins Hospital is a 15 minute drive from the hotel. BWI Thurgood Marshall Airport is just 13 miles away. Convenient ,affordable, clean and comfortable hotel rooms for our guests. There is added value with free Wi-Fi. ... more   less 
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