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All 63 Baltimore hotels

Brookshire Suites Inner Harbor

3.0 of 5 Hotel   |   120 East Lombard Street, Baltimore, MD 21202 (Inner Harbor)
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Ranked #14 of 63 Hotels in Baltimore
A recent review
5 of 5 stars reviewed 3 days ago
Amy5460 Buffalo, New York
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113 reviews from our community

Traveler rating
    59
    36
    14
    2
    2
See reviews for
32
32
3
21
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Philadelphia, Pennsylvania, United States
1 review
1 of 5 stars Reviewed yesterday NEW

I went into booking my stay at the Brookshire Suites with excitement. Once we arrived and went to check in for our 3-night stay the desk receptionist let us know there would be an issue with our room. Apparently there was an error with the room I was getting, I had booked a king size bed one bedroom suite, she... More

Was this review helpful? Yes
Buffalo, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this online for a work trip. The room was very large and clean. The King size bed was super comfortable. The staff went out of their way to make us comfortable Would stay again next work trip

Was this review helpful? Yes 1
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Amy5460, Thank you so much for your recent visit to Brookshire Suites in Baltimore. I'm glad you had an enjoyable visit with us. We really appreciate your feedback. Please let us know if we can do anything to make your next stay more enjoyable. Jason More

Jersey Shore
Top Contributor
87 reviews 87 reviews
29 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was the oddest place we ever stayed. On the up side the employees were nice and helpful and the location is excellent. And the mattress was very comfortable. And now the rest... So we started out in a room that smelled terrible, possibly a heavy smoker had stayed in the room before us. We went in and out a... More

Was this review helpful? Yes 2
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

travelgirl88, Thank you for your review of Brookshire Suites on TripAdvisor. Brookshire Suites was designed to create an urban feel, an extension and environment that surrounds the hotel. Frank Zappa, Mama Cass and Adam Duritz are all Baltimore born rock stars. We feature these three artists throughout the hotel. In addition, we commissioned world renown Street Artist, Michael Own, to... More

asha730
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here with our ten month old daughter. We booked a queen suite with separate sitting area. We hoped to be able to have a little separation between our room and our daughters travel crib. Upon arriving, we were greeted by very friendly and welcoming staff members at the valet as well as at the front... More

Was this review helpful? Yes 3
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

asha730, Thank you for choosing Brookshire Suites! We do appreciate your business. I am sorry for the inconvenience with regards to the air conditioner. Our hotel has a state of the art system that allows the AC to run only while guests are physically IN the suite. If a guest turns the AC down and then leaves the suite, the... More

Regina, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent the weekend and where pleasantly surprised with this hotel. The location in the innter harbour is fantastic ,we walked everywhere. The rooms where clean and quiet,with very comfortable beds. The suite approach is great could sit in the living room area and relax and watch some football at the end of the afternoon. The staff... More

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Craig N, Thank you for your comments regarding your recent stay at Brookshire Suites Baltimore. We appreciate your feedback very much. Thank you for your comments regarding the staff. We all work very hard to provide our guests with exceptional experiences and appreciate your feedback. I hope to see you again the next time you visit Baltimore. Jason More

Washington DC, District of Columbia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was one of our best hotel experiences ever. The staff had everything to do with it. From the time we entered the hotel we were greeted with smiling, helpful professionals. The first time we stepped out and came back into the lobby on a really hot, hot day we were greeted by the valet staff who immediately asked if... More

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

TinTin D, Thank you so much for choosing Brookshire Suites. We do appreciate your business. I am very happy to see that you were pleased with the hotel, most notably, the staff. We have an incredible group of individuals who sincerely care about our guests experiences. Thank you for taking time to recognize them. They are actively engaged in reading... More

Waupaca, Wisconsin
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here over Labor Day weekend with my family. We had 2 rooms (suites) which were clean, comfortable and quiet. The location is perfect for visiting the Inner Harbor. The neighborhood was clean and seemed safe. Variety for the complimentary breakfast was great, with an amazing top-floor view. The staff is very up-beat and friendly, and the desk clerk... More

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Hi Janet R, Thank you for the great review of Brookshire Suites on TripAdvisor. We greatly appreciate your business and are glad we were able to accommodate your requests. We know why we're in business....because of our guests! Thank you again for the review. I hope to see you on a future visit to Baltimore. Jason More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel while in Baltimore for a Orioles game. We were greeted by a friendly valet attendant upon arrival and the friendliness didn't stop from front desk to housekeeping, our stay there was very pleasant & the staff are very attentive to guests needs. We were offered cold bottles of water after coming back to the hotel... More

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

mlseb, Greetings from Brookshire Suites! Thank you so much for taking the time to write a review about your recent stay. I greatly appreciate your feedback. We do have an incredible location. If you think of the Inner Harbor as a football field, you could say Brookshire Suites is on the 50 yard line. Harbor East is one end zone... More

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is situated in an ideal location for a downtown / Inner Harbor visit. It's close to a number of attractions, within walking distance of many. The staff was amazing. This was the first hotel I've stayed where a staff member offered me a bottle of water upon returning from an outing. I've stayed in dozens - heck, hundreds... More

Was this review helpful? Yes 7
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Redone2013, Thank you for taking the time to comment about your recent stay at Brookshire Suites. I am glad you liked the renovations and even more delighted about your comments regarding our teams performance. We understand that every hotel has showers, mattresses, carpeting, etc...but not every hotel has OUR TEAM! It is the people that work in a building that... More

Rochester, New York, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This location is perfect for an Inner Harbor visit. It is one block inland from the visitor center. Just park your car and take a cab or the circulator bus. Note that this hotel has a green policy of changing out the linens every 3 days; we asked for clean towels every day and they were delivered within 5 minutes.... More

Was this review helpful? Yes 5
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Anne K, Thank you for your comments regarding your recent stay at Brookshire Suites. We greatly appreciate your business. We understand "its the people" that make the difference. We work very hard at trying to personalize an experience for each individual guest. Thank you for recognizing. I hope to see you again on a future visit. Jason More

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Additional Information about Brookshire Suites Inner Harbor

Address: 120 East Lombard Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookshire Suites Inner Harbor 3*
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Also Known As:
Brookshire Hotel Baltimore
Brookshire Suites

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