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All 63 Baltimore hotels

Brookshire Suites Inner Harbor

3.0 of 5 Hotel   |   120 East Lombard Street, Baltimore, MD 21202 (Inner Harbor)
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83%
Ranked #17 of 63 hotels in Baltimore
A recent review
3 of 5 stars reviewed 2 days ago
BobHorn818 Island Heights, New Jersey
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90 people have reviewed this hotel

Traveler rating
    45
    30
    12
    2
    1
See reviews for
24
24
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18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Island Heights, New Jersey
Senior Contributor
23 reviews 23 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Located a short walk to the Inner Harbor, room was large and comfortable. Staff was very friendly. "Free" breakfat was just ok. Valet parking was efficient and helpful. But, I do not like extra charges, a $9.95/day for bottled water and the breakfast would have been acceptable if I was told in advance. Drain stopped in bathroom sink did not... More

Was this review helpful? Yes
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

BobHorn818, Thank you for your review of Brookshire Suites. I do appreciate your feedback. I am sorry you felt the $9.95 Destination Fee was "hidden". We do our best to ensure that this fee is fully disclosed. It is disclosed on our website, on our confirmation email letters, advised of at the time of reservation and all of our partners... More

Ruther Glen, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Brookshire Suites is a home away from home!! What keeps me coming back? The experience! The staff is extremely friendly and provides superior customer service. Yolanda will greet you every morning with a smile that not only starts your day, but her positive energy takes you through your day. Tyler, Kelly, Melinda and Aaron brings it home with a... More

Was this review helpful? Yes 1
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Sabrina P, Thank you so much for the great review! Wow! We really appreciate your loyalty and the relationship we've developed over the year you've been staying with us. Thank you so much. See you soon. Jason More

WP
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been staying at the Brookshire for the last 4 years. The remodeling that was done this last year is very nice. We happen to be in Baltimore on 8/12/14, when they got 6.5 inches of rain. They employees were great. They gave us umbrella to borrow to get to our car. Suggested activities to do. The Brookshire is... More

Was this review helpful? Yes 2
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Jerry M, Thank you Jerry for the great review of Brookshire Suites. I appreciate you taking the time to share your experience with others. I'm very glad you like the renovated Brookshire Suites. It's fun and different and provides our guests with a truly unique Baltimore experience. Thanks for being a loyal guest. I look forward to seeing you again... More

Windermere, Florida
Top Contributor
82 reviews 82 reviews
43 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

let me just start by saying staying in the inner harbor may have some advantages, there are definitely some disadvantages too. i lived in baltimore for years and the inner harbor just doesn't have much local character and is little more than an aquarium and glorified strip mall, but visitors always seem to enjoy it nevertheless. in any case, i... More

Was this review helpful? Yes 3
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

amyh12382, Thank you for your honest and sincere review of Brookshire Suites. We greatly appreciate your feedback. Brookshire Suites is an independent hotel. We've designed an hotel that helps guest get a true Baltimore experience. The Large black and white portraits you mentioned are of Rock Stars that were born in Baltimore. Mama Cass, Frank Zappa and Adam Duritz. The... More

Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I enjoyed the Brookshire Hotel very much. I would stay there again the next time I come to Baltimore The staff was friendly and polite. The breakfast was awesome, I still think about it. I liked the idea it was only a block away from The Harbor. The room was nice and clean and I enjoyed the shower. You had... More

Was this review helpful? Yes 2
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Dotty R, Thank you so much for your review. I appreciate your comments very much. I am glad to hear that you enjoyed the breakfast and especially happy about your mention of the staff. For me, they are our most valuable asset. They truly make the difference and appreciate the recognition. Thanks for choosing Brookshire Suites. I look forward to... More

Muskegon County, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We started staying at The Brookshire several years ago and enjoyed it so much we keep coming back. The whole place had been redecorated and refurbished but the same friendly, helpful and charming staff attitude has remained. The property is located within walking distance of the beautiful Inner Harbor and many excellent places to eat, drink and socialize.

Was this review helpful? Yes 2
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

JoanOh4, Thank you posting a review on TripAdvisor regarding your stay at Brookshire Suites. We thank you for being a loyal guest over the years and are glad you had an excellent vacation. Thank you for the comments regarding the renovation and the staff. We know that proper maintenance and upkeep is important, but having an outstanding staff is even... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We were promised, told and offered a room on the 8th floor harbor view. I made four phone calls including when I made reservations five weeks out--each time telling me if I arrived to check in at 4 pm that room would be available and given us. I called two weeks before right up to two days before always told... More

Was this review helpful? Yes 2
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Meg, Thank you for your comments about your recent experience at Brookshire Suites. I am sorry for whatever communications and failures must have happened on our end. We do our best to try an accommodate all requests. I'll do some research and find out exactly where the error exists and make sure we correct it. I will be in touch... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I really would have given them a 4.5 but can't do half stars. It was very clean. The staff is extremely friendly and helpful. The prices are fair. Breakfast was okay. The little bar was a cute plus. The only complaint I have is that the valet parking is pretty expensive. Even with that, this is my official place to... More

Was this review helpful? Yes 3
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Angelina S, Thank you for your comments regarding your recent stay at Brookshire Suites. I do appreciate your comments and we are always seeking to improve our services and offerings. If there was something specific you were looking for on the breakfast buffet, lease let me know. Thank you for your comments regarding the staff. We really make every attempt... More

Miami, FL
Contributor
20 reviews 20 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is in a very good location for walking and baseball. The room was of very large size, more than your average hotel room. Staff were helpful, fun, and courteous. Breakfast was basic. If you have allergies and/or asthma be warned that the room is heavily scented. Opening the windows for a while helps. The room I booked highlighted: "...Gaze... More

Was this review helpful? Yes 9
Virginia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a new experience for us to stay in a city hotel with valet parking. Generally we had a good experience. The valets were very nice and helpful, offering water as we waited for our car. Sometimes the wait was a little too long. The valet price was also high, as was the room price. We had a room... More

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

OtakonVisitor, Thank you for your comments. I also want to thank you for choosing Brookshire Suites over the past many years that you've been visiting Otakon. We do appreciate your business. I know we had a discussion regarding our room rates while you were here. As you know, Otakon convention is one of the busiest weekends in Baltimore and rooms... More

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Additional Information about Brookshire Suites Inner Harbor

Address: 120 East Lombard Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookshire Suites Inner Harbor 3*
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Also Known As:
Brookshire Hotel Baltimore
Brookshire Suites

38 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#11 Business Hotel in Baltimore #26 Family Hotel in Baltimore #28 Romantic Hotel in Baltimore
Hotel Class
Official Description (provided by the hotel)
Brookshire Suites is the perfect place to enjoy the beauty and charm of Baltimore, MD. In the heart of the city's famous Inner Harbor, Brookshire Suites is just steps away from many of Baltimore's fabulous attractions, restaurants and thriving business district. Brookshire Suites perfectly balances spacious rooms, contemporary styling and all the amenities of home away from home. Each one bedroom suite provides spacious living room parlors and separate bedroom, with amenities - from bathrobes to oversized work spaces. Upgraded amenities and services make the Brookshire Suites one of the most business friendly hotels in Baltimore. A guest accessible, coin-operated washer, dryer and laundry supplies are available 24 hours. Also available 24 hours is the Marketplace, an area adjacent to our lobby which sells snacks and various sundries.The Club overlooks the Inner Harbor and is the perfect place to start your day with a hot buffet breakfast. ... more   less 
Number of rooms
97

Questions & Answers

Questions? Get answers from Brookshire Suites Inner Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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