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Brookshire Suites Inner Harbor

3.0 of 5 120 East Lombard Street, Baltimore, MD 21202
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Brookshire Suites Inner Harbor
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Brookshire Suites Inner Harbor
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121 reviews from our community

Traveler rating
    64
    39
    14
    2
    2
See reviews for
32
35
4
25
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Virginia
Top Contributor
56 reviews 56 reviews
38 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for one night (New Years Eve) as we had tickets for the festivities at Power Plant Live. With tax included we paid $102 which I thought was a phenomenal price for a holiday. We arrived in the early afternoon and were able to check in quickly. The lobby was undergoing renovations, so there was... More

Was this review helpful? Yes 3
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

TVChick16, Thank you for your review! The renovations were completed in February! Based on your photos, it appears as if you stayed in a renovated room last NYE! We greatly appreciate your feedback and hope you visit again this NYE! Thank you. Jason More

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Baltimore for a conference at the Renaissance Baltimore Harbor Place. I missed the deadline for the "cheaper" group rate and I am so glad I did. I really liked the Brookshire Suites. Wifi was complimentary, the bed and rooms were large and comfortable and it was literally across the street from where I needed to be. The... More

Was this review helpful? Yes 3
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

AD, Thank you very much for your comments regarding your stay at the Brookshire Suites. We're glad you had the opportunity to stay with us and are excited to read your review. We are right in the heart of downtown Baltimore, one block from the waterfront, across the street from the Mall and Harborplace shopping. Just a couple blocks to... More

Washington DC, District of Columbia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Terrific independent hotel just one block from Inner Harbor - the rates were very reasonable, the hotel was nicely furnished in a modern style, and the staff was excellent. Every employee was friendly and very knowlegeable about the local area. Rate included a hot buffet breakfast. This is definitely my go-to hotel in Baltimore.

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

rsr343, Thank you for choosing Brookshire Suites and for posting a review on TripAdvisor.com. I appreciate your comments and am delighted to read such a great review. I am glad you've made us your "go-to-hotel" for Baltimore. Because were independent - we have the ability to do whats right - which is to take care of our guests. Thank you... More

Radford, Virginia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in Baltimore for a conference and chose the Brookshire because it was cheaper, had free wi-fi, valet parking, complimentary breakfast, and larger rooms. I was surprised by how close it was to our conference site and the inner harbor (within a block of both). The staff was extremely friendly and helpful, beyond expectations. The hotel was extremely quiet... More

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Susan V, Thank you Susan for your comments on TripAdvisor. I appreciate your review. We're right in the heart of Baltimore's Inner Harbor. Just one block to the actual waterfront and walking distance to over 250 restaurants, shops and boutique stores. There is something for everyone. Thanks for your comments about the staff. We really work hard to ensure all... More

York, Pennsylvania
Contributor
16 reviews 16 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Who could ask for more ? From the phone call to valet parking to the room to the location to staff til morning breakfast ... All positive ! We have traveled a lot and have never had such a friendly staff in all departments ! We so enjoyed the hotel and the one short block to the Inner Harbor Mall... More

Was this review helpful? Yes 8
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

grandmaK63, Thank you so much for choosing Brookshire Suites! We do appreciate your business. I appreciate the review you posted on TripAdvisor.com. I am glad you enjoyed your visit to Baltimore and am especially thankful that our team took great care of you while you were here. Thanks again for your comments. I hope to see you again on a... More

Philadelphia, Pennsylvania
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night at the Brookshire while we were in town for an Orioles game. All of the staff we encountered during our stay were very pleasant and professional. Our room was a very spacious and comfortable King suite. We enjoyed having free Wi Fi access and we enjoyed the included breakfast on the club level before we checked... More

Was this review helpful? Yes 13
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Donald W, Thank you so much for your comments on Trip Advisor. I appreciate your feedback. We greatly appreciate the loyalty over the past years. I hope you enjoyed the newly renovated suites! I look forward to seeing you on your next visit to Baltimore! Jason More

Mount Kisco
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We traveled from NY to Baltimore for just one night to attend a wedding. We arrived early and the hotel allowed us to check in so that we could take advantage of the Inner Harbor - located just down the block- for the afternoon. The extra spacious suite (nicely decorated in a sleek modern style) made getting ready for the... More

Was this review helpful? Yes 10
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Wayne P, Thank you so much for choosing Brookshire Suites and for taking time to write a review! I appreciate your feedback and am glad we were able to exceed your expectations and provide an early check in. We do our best to fulfill special requests so you can get the most out of your visit. I hope to see... More

Philadelphia, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I went into booking my stay at the Brookshire Suites with excitement. Once we arrived and went to check in for our 3-night stay the desk receptionist let us know there would be an issue with our room. Apparently there was an error with the room I was getting, I had booked a king size bed one bedroom suite, she... More

Was this review helpful? Yes 2
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

iDalia_55, First, thank you for choosing Brookshire Suites. I honestly appreciate your review and feedback regarding this unacceptable experience. I'd like to learn more about the situation and your experience. If you could contact me so that we can discuss. It is very important that we provide exceptional service in a clean, comfortable environment that we've worked so hard to... More

Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 18, 2014

We booked this online for a work trip. The room was very large and clean. The King size bed was super comfortable. The staff went out of their way to make us comfortable Would stay again next work trip

Was this review helpful? Yes 10
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

Amy5460, Thank you so much for your recent visit to Brookshire Suites in Baltimore. I'm glad you had an enjoyable visit with us. We really appreciate your feedback. Please let us know if we can do anything to make your next stay more enjoyable. Jason More

Jersey Shore
Top Contributor
93 reviews 93 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed September 14, 2014

This was the oddest place we ever stayed. On the up side the employees were nice and helpful and the location is excellent. And the mattress was very comfortable. And now the rest... So we started out in a room that smelled terrible, possibly a heavy smoker had stayed in the room before us. We went in and out a... More

Was this review helpful? Yes 6
Jason C, General Manager at Brookshire Suites Inner Harbor, responded to this review

travelgirl88, Thank you for your review of Brookshire Suites on TripAdvisor. Brookshire Suites was designed to create an urban feel, an extension and environment that surrounds the hotel. Frank Zappa, Mama Cass and Adam Duritz are all Baltimore born rock stars. We feature these three artists throughout the hotel. In addition, we commissioned world renown Street Artist, Michael Own, to... More

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Additional Information about Brookshire Suites Inner Harbor

Address: 120 East Lombard Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookshire Suites Inner Harbor 3*
Number of rooms: 97
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Also Known As:
Brookshire Hotel Baltimore
Brookshire Suites

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