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Biltmore Suites Hotel

205 W. Madison St., Baltimore, MD 21201
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Biltmore Suites Hotel
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Biltmore Suites Hotel
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Biltmore Suites Hotel
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96 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Portland
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in mid-April 2015 for two nights, a Thursday and a Friday, just before the riots in Baltimore got bad. This hotel is in a residential neighborhood, across from an impressive looking Presbyterian church. The neighborhood is quite walkable, and seemed pretty safe. We picked this hotel based mostly on price - knowing full well that you don't... More 

Was this review helpful? Yes
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for offering you comments on our hotel. We agree that our neighborhood of Mount Vernon is unique to Baltimore with shops and restaurants nearby. We will address the issues you raised. However, all our suites have a 40-inch LED TV and we will address the remote controller issue. Generally, the University of Maryland Hospital garage is manned Mon-Fri... More 

Ottawa, Canada
Top Contributor
60 reviews 60 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Wanted somewhere close to the Lyric Opera House. Found it. Free street parking on weekends. Good start. You have to ring a doorbell to get access to the place, day or night. Super helpful woman buzzed me in the building, checked me in quickly and pointed me to my room. Down a hall, out a back door, through a courtyard... More 

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BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

We appreciate you taking the time to offer your comments on our hotel. Since our buildings date from the 1800s, some of the ceilings are high hence more stairs. Your room was in our Park Ave building which is located across our private courtyard. We are looking into replacing all the lamps in that building and we thank you for... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2015

We picked this hotel for its location (walkable to Myerhoff) and price (very affordable). It was good for both of those things. Location was excellent for walking to Myerhoff, but with few pedestrians and one bar en route at 11pm, it didn't feel as safe as I would have preferred. I'm sure for more city oriented folks, they would be... More 

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BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for offering your comments on our hotel. We will address the issue with the bedding and resolve it as soon as possible. As our hotel is located in the Mount Vernon district, we are close to all the cultural institutions of Baltimore. I hope that you will give our hotel another chance for your next visit to Baltimore. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

I stayed at the Biltmore Suites Hotel expecting a more pleasurable stay than say from one of the budget motels near the interstate, boy was I wrong. The Hotel itself has an exterior charm reminiscent of a old movie. Inside is decent visually. The room itself was no better than a roadside motel. Where the roadside motel towers over this... More 

Was this review helpful? Yes 1
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for taking time to share your review about your recent experience at our property. I regard that your stay was not up to your satisfaction. We strive to exceed the expectations of every guest who stays with us, however in your case we failed to meet that criteria. We will have the heating system checked out, although all... More 

Travelers are raving about these Baltimore hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 9, 2014

I am a very open minded and relaxed traveler. However these positive reviews are entirely off base in my opinion. The price is good. However, that does not excuse the absolutely horribly STRONG scent of some kind to cover up some other odor in the room I presumed and the dusty dirty appearance of everything. I had to immediately open... More 

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BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for taking the time to offer your comments and suggestions for our hotel. We are fixing it a little bit at a time, such as adding microwave ovens and flat-screen TVs in all our rooms. However, we thank you for suggesting other fixes. We will replace the ceiling tile in all bathrooms that have the discoloration issue and... More 

Alpharetta, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 16, 2014

Some of these reviews are a bit rough on this hotel, and while it's not a 5-star hotel or resort, anyone who says it's "filthy" or "horrible" is exaggerating. Our room was spotless - the bathroom, linens, bedding, fridge, dishware, microwave, etc. were squeaky clean. I wasn't thrilled with the old carpet - I find carpet to be an unsanitary... More 

Was this review helpful? Yes 2
BiltmoreSuitesHotel, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for providing such an in-depth review of our hotel. We will repair and/or replace the carpet in the room you stayed in. We thank you for bringing this to our attention. We would love to have you as our guest and next time we will give you a room away from the courtyard. More 

Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed November 13, 2014

I really liked this hotel despite the run down appearance. The staff were friendly and the room was acceptable, the bed comfortable which is very important to me. We either caught the tram down to the convention centre or took the 20 minute walk. Although some of the areas we walked through were very run down we felt very safe... More 

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BiltmoreSuitesHotel, General Manager at Biltmore Suites Hotel, responded to this review

It was a pleasure having you as our guest and we appreciate your comments on our hotel. Our location in Mount Vernon does offer several options of getting around the city and most of these attractions are reached by walking. Thank you for noticing our door bell. It is one of the things that makes our hotel a little different.... More 

north carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2014

OK so I read the reviews. This is NOT Ritz not Hilton but it has great charm. You have to have a open mind. My husband and I stayed 3 days room 211. Let me tell you 10 people could of easily stayed in this suite! It had a living room I could of done backflips in. The bedroom was... More 

Was this review helpful? Yes 1
BiltmoreSuitesHotel, General Manager at Biltmore Suites Hotel, responded to this review

We want to thank you for writing a review of our hotel and its location. We actually take pride in not being a generic, franchise hotel and we feel our hotel offers a unique experience. Our location is central to most attractions in Baltimore. We also feel that our hotel is the best value in Baltimore. Your room in one... More 

Cincinnati
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 23, 2014

Where to start. This is the worst hotel I have ever stayed in. It is run down, the room was not clean, and I slept in my clothes. When I woke up, I had 2 bug bites on my face. Further, parking is located a block and a half away, at a hospital and in a very bad neighborhood. The... More 

Was this review helpful? Yes
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

We thank you for taking the time to offer your thoughts. We apologize for any inconvenience you had staying at our hotel. While our neighborhood is not the newest, it is historical and is home to several cultural institutions such as the Peabody School of Music, the Walters Art Musuem and the Meyerhoff Symphony. We feel that it is a... More 

Washington DC, District of Columbia
Top Contributor
56 reviews 56 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 23, 2014

No cigarette smell, no super creepiness... This is an old building that does the job: gives you a decent space to rest your head after a night at Fells Point or a short weekend exploring Bmore. We had a huge room with two Queens and a sitting room with a pull out couch. This could have easily slept two couples... More 

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BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you so much for your kind comments on our hotel. We do believe we have a unique, historical hotel in Baltimore and your appreciation for our location is welcomed. We are constantly trying to improve our hotel and we do have one of the best deals in Baltimore. We hope that you will be our guest in the near... More 

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