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Biltmore Suites Hotel

2.0 of 5 205 W. Madison St., Baltimore, MD 21201
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Biltmore Suites Hotel
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92 reviews from our community

Traveler rating
    8
    25
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Biltmore Suites Hotel expecting a more pleasurable stay than say from one of the budget motels near the interstate, boy was I wrong. The Hotel itself has an exterior charm reminiscent of a old movie. Inside is decent visually. The room itself was no better than a roadside motel. Where the roadside motel towers over this... More 

Was this review helpful? Yes
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for taking time to share your review about your recent experience at our property. I regard that your stay was not up to your satisfaction. We strive to exceed the expectations of every guest who stays with us, however in your case we failed to meet that criteria. We will have the heating system checked out, although all... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 9, 2014

I am a very open minded and relaxed traveler. However these positive reviews are entirely off base in my opinion. The price is good. However, that does not excuse the absolutely horribly STRONG scent of some kind to cover up some other odor in the room I presumed and the dusty dirty appearance of everything. I had to immediately open... More 

Was this review helpful? Yes
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for taking the time to offer your comments and suggestions for our hotel. We are fixing it a little bit at a time, such as adding microwave ovens and flat-screen TVs in all our rooms. However, we thank you for suggesting other fixes. We will replace the ceiling tile in all bathrooms that have the discoloration issue and... More 

Alpharetta, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 16, 2014

Some of these reviews are a bit rough on this hotel, and while it's not a 5-star hotel or resort, anyone who says it's "filthy" or "horrible" is exaggerating. Our room was spotless - the bathroom, linens, bedding, fridge, dishware, microwave, etc. were squeaky clean. I wasn't thrilled with the old carpet - I find carpet to be an unsanitary... More 

Was this review helpful? Yes 1
BiltmoreSuitesHotel, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for providing such an in-depth review of our hotel. We will repair and/or replace the carpet in the room you stayed in. We thank you for bringing this to our attention. We would love to have you as our guest and next time we will give you a room away from the courtyard. More 

Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed November 13, 2014

I really liked this hotel despite the run down appearance. The staff were friendly and the room was acceptable, the bed comfortable which is very important to me. We either caught the tram down to the convention centre or took the 20 minute walk. Although some of the areas we walked through were very run down we felt very safe... More 

Was this review helpful? Yes
BiltmoreSuitesHotel, General Manager at Biltmore Suites Hotel, responded to this review

It was a pleasure having you as our guest and we appreciate your comments on our hotel. Our location in Mount Vernon does offer several options of getting around the city and most of these attractions are reached by walking. Thank you for noticing our door bell. It is one of the things that makes our hotel a little different.... More 

north carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

OK so I read the reviews. This is NOT Ritz not Hilton but it has great charm. You have to have a open mind. My husband and I stayed 3 days room 211. Let me tell you 10 people could of easily stayed in this suite! It had a living room I could of done backflips in. The bedroom was... More 

Was this review helpful? Yes 1
BiltmoreSuitesHotel, General Manager at Biltmore Suites Hotel, responded to this review

We want to thank you for writing a review of our hotel and its location. We actually take pride in not being a generic, franchise hotel and we feel our hotel offers a unique experience. Our location is central to most attractions in Baltimore. We also feel that our hotel is the best value in Baltimore. Your room in one... More 

Cincinnati
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 23, 2014

Where to start. This is the worst hotel I have ever stayed in. It is run down, the room was not clean, and I slept in my clothes. When I woke up, I had 2 bug bites on my face. Further, parking is located a block and a half away, at a hospital and in a very bad neighborhood. The... More 

Was this review helpful? Yes
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

We thank you for taking the time to offer your thoughts. We apologize for any inconvenience you had staying at our hotel. While our neighborhood is not the newest, it is historical and is home to several cultural institutions such as the Peabody School of Music, the Walters Art Musuem and the Meyerhoff Symphony. We feel that it is a... More 

Washington DC, District of Columbia
Top Contributor
54 reviews 54 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 23, 2014

No cigarette smell, no super creepiness... This is an old building that does the job: gives you a decent space to rest your head after a night at Fells Point or a short weekend exploring Bmore. We had a huge room with two Queens and a sitting room with a pull out couch. This could have easily slept two couples... More 

Was this review helpful? Yes
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you so much for your kind comments on our hotel. We do believe we have a unique, historical hotel in Baltimore and your appreciation for our location is welcomed. We are constantly trying to improve our hotel and we do have one of the best deals in Baltimore. We hope that you will be our guest in the near... More 

Richmond VA
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 30, 2014

Ignore any positive reviews of this hotel posted, they are not true. Several things wrong with this place: 1. it is filthy- the sheets on beds were thread bare 2. people live there and appear to be dealing drugs 3. non smoking facility but our room smelled horribly of smoke 4. we were woke up at 1am to arguing, loud... More 

Was this review helpful? Yes 1
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

We apologize for the issues you had while staying at our hotel. We did speak with the guest next to your room immediately after you let us know about the noise and they complied. Our hotel is completely non-smoking and guests are told not to smoke in the room. We think the room below was smoking and not the room... More 

Jakarta, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 8, 2014

we were staying there for 1 night, its was an awesome hotel, since we love old building. the room was good, the amenities was good, the service also good, and the price is affordable. the location is just perfect, close to Tram stop, make it easy going to city.

Was this review helpful? Yes
BiltmoreSuitesHotel, General Manager at Biltmore Suites Hotel, responded to this review

We want to thank you so much for taking the time to offer your valuable comments about our hotel. We feel that our location in the Mount Vernon district of Baltimore is a unique and different experience for our guests and are happy to know that you thought so too. We hope that you can come back to Baltimore and... More 

Amsterdam
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 25, 2014

Location of this hotel is fantastic, and the old building has the potential to be gorgeous once again if renovated properly without killing the charm. If you're ok with stairs, don't mind a hotel that is pretty rundown, and want to stay in a beautiful part of town without paying a fortune you might find this place reasonable. PS: breakfast... More 

Was this review helpful? Yes 3
BiltmoreSuitesHotel, Manager at Biltmore Suites Hotel, responded to this review

Thank you for giving us your comments on our hotel. We are steadily improving parts of the hotel but it is slow going and I hope to restore our hotel to what it can be. We will strive to improve the amount of items for breakfast. Thank you for taking the time to give us your thoughts. More 

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Additional Information about Biltmore Suites Hotel

Address: 205 W. Madison St., Baltimore, MD 21201
Location: United States > Maryland > Baltimore > Mount Vernon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Biltmore Suites Hotel 2*
Number of rooms: 26
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Also Known As:
Biltmore Hotel Baltimore

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