This was my family's second visit to the Best Western on O'Donnell St., and it will be the last. We stayed there because of the shuttle service to/from Johns Hopkins Hospital where my father was undergoing an operation. However, unlike our first visit several years ago, the hotel shuttle no longer keeps early hours (if your operation is prior to... more

We spent a night at this hotel to visit Toby's Dinner Theater and the service was wonderful. The lobby was very nice and the rooms were great. I actually felt at home with the staff. The shuttle driver that took us to the Harbor was very nice and fun to be around. We found it a joy to tip him... more

For some reason, my excitement about attending the Stevie Wonder concert in Baltimore weakened my good senses and I didn't research reviews on TripAdvisor before booking this hotel! Imagine my surprise when I discovered that the bus terminal was attached to this hotel. Buses get a bad rap..and for good reason! The hotel itself wasn't terrible, but some of the... more

I stayed here for one night when I had an appointment at Johns Hopkins. Although the Outpatient Clinic was a good drive away (taxi $15), the hotel offers a free daily shuttle service which is great. The location of the hotel is great for drivers coming from out of town as it is right off the highway, close to a... more

We stayed 1 night here on a 16day tour of the capital region. This was an excellent hotel with no problems (and yes we had some in others!!) This is a going places hotel-the room was large, well serviced and excellent air con. Reception staff were excellent polite, helpful and although we didin't try the theatre on site we wished... more

I booked this reservation online some 8 months earlier in January. My son and I were in Baltimore for one night to see two Red Sox/Orioles games, we had flown into Washington and drove a rental up to Baltimore. Originally the Saturday game was scheduled for 7pm but due to national TV was moved to 3:55. Checkin at the hotel... more

Hotel was clean, rooms are a nice size staff friendly and helpful. Shuttle books fast especially during events such as yankees , boston in town etc.. Location is BAD next to BUS terminal and cab driver called the neighborhood the Ghetto. I would not go back because of the location alone. If you are looking for a place to just... more

We arrived Fri. evening before the preakness race. Check in was a breeze.Our room safe did not work properly, hotel maintenance came immediately to fix it. He was very friendly and pleasant. Rooms were clean and I am very picky about that.If you put your housekeeping tag on the door , they will clean again for you the next day.The... more

Hotel is okay but the staff(except the pool boy) was the most unfriendly, unhappy group of people. room was comfy, bathroom was a nice size.Liked the breakfast,shuttle and gift shop. Noisy on weekends! more