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BEST WESTERN PLUS Hotel & Conference Center

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5625 O'Donnell Street, Baltimore, MD 21224
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BEST WESTERN PLUS Hotel & Conference Center
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BEST WESTERN PLUS Hotel & Conference Center
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685 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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4 of 5 stars Reviewed 3 days ago NEW

My wife and I came to Baltimore for a research trial at Johns Hopkins Bayview and this hotel was the one recommended. The accommodations were satisfactory and the restaurant and bar were outstanding. The food exceeded our expectations and the staff was exceptional. Angel was our waitress and Pedro was our cook - kudos to them for a great dinning... More 

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Orlando, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall good experience. Room was clean and hot breakfast was okay. They needed to fix the printer in the business center. I notified them but they didn't fix it during our stay. Courtesy transportation to Johns Hopkins was a plus.

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Midlothian, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The overall common areas of the hotel were great. The breakfast and seating area were great. The location was ok but did not offer walking accessibility to offsite restaurants and other shopping. My biggest disappointment was the quality of the room maintenance. The room (#1217) was clean but the bathroom walls had major stains which looked like someone tried to... More 

Review collected in partnership with Best Western

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Massachusetts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this property for 2 nights as part of a bus trip. Prior to going, I read a number of negative complaints about the property and hoped for the best. I travel quite a bit for business and find that in many cases I do not have the same experiences. Check in was seamless. The room, especially the... More 

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

It speaks volumes when a guest says "I'd come back", so we appreciate your very kind review. Thank you for taking the time to share your visit with us on TripAdvisor. More 

York Haven Pa., United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel when my wife had doctor appointments at John's Hopkins Bayview. Very nice place and the Staff were excellent. The food in the restaurant was also excellent. Will use this hotel again in the future.

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your "very nice" review. Our staff works hard to make sure all of our guests receive VIP treatment, so they especially appreciate your kind remarks. We look forward to you staying with us the next time you are in Baltimore, but hope it's for a leisurely visit and not a visit to Johns Hopkins. More 

Chesterfield, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is in the Canton area in Baltimore. We've never stayed at a Best Western before and come away with a good impression. The room was clean and comfortable. The only issue was with the TV. The staff offered to put us in another room but we declined. Three things make this a good deal while in Baltimore. They... More 

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for choosing the Best Western Plus for your baseball weekend. I apologize for any inconvenience you incurred with the TV problems and the cleanliness of the parking lot. We appreciate you taking the time to write a review and point out our free shuttle and free parking and look forward to your next visit. More 

Winsford, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel was comparatively cheap to other options and room was cool in the baltimore heat. The room was clean and all the sites close by. Breakfast was provided which kept you going in the morning and the manager was helpful in sorting out our confusing booking.

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm glad the Manager was able to assist you with your reservation. Thank you for pointing out that we offer a good value for your hard earned dollar. We look forward to seeing you the next time you are in the Baltimore area. More 

Mount Holly, New Jersey
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The only reason why we stayed was to see a show at the Stress Factory. Other than that we wouldn't have stayed her. The receptionist was rude and the breakfast was awful. The room was clean and the bartender was a sweetheart.

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm sorry you were not happy with the level of service you received at check-in. If you are able to provide a name of the Front Desk agent, it would be appreciated. Thank you for taking the time to share your experience on TripAdvisor. More 

Albrightsville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I always go to a Best Western, and again selected this location five miles from the Inner Harbour for my husbands birthday weekend. The view of the bridge and city lights in the backgroud were beautiful. The hotel was beautiful and clean. Room was large and very clean. This hotel had a lot to offer, such as pool and fitness... More 

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for choosing our hotel to celebrate your husband's birthday. We appreciate your review and look forward to seeing you again when it's time to celebrate your big day! More 

PHILADELPHIA
Level Contributor
212 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just returned from an overnight at the BW Plus in Baltimore and have mixed feelings about the property. Yes, the location is good for those taking the cruise ships, or staying for a convention. If you are driving, there is plenty of free parking. It is just off of I-95, so it's good for a quick overnight. If you... More 

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Please know that we are in the process of a huge renovation project. We have started on the public space and will begin the sleeping rooms later this year, so hope you will reconsider the next time you are cruising out of Baltimore. Thank you for your review. More 

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