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All 63 Baltimore hotels

BEST WESTERN PLUS Hotel & Conference Center

3.0 of 5 Hotel   |   5625 O'Donnell Street, Baltimore, MD 21224
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Ranked #35 of 63 hotels in Baltimore
A recent review
3 of 5 stars reviewed yesterday
985markt St. Marys ohio, usa
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479 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
St. Marys ohio, usa
2 reviews
3 of 5 stars Reviewed yesterday NEW

Employees were excellent, all 5-star caliber. But its labeled a Best Western 'PLUS' , which the materal conditions I had were NOT Plus. A/C constantly runs, Safe wouldn't open, fridge didn't work, water dripped in sink, masking tape on the refridgerator stand. Very comfortable bed and Extremely Clean, the Employees and managers are whats keeping this afloat. OH.. NO transportation... More

Review collected in partnership with Best Western

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Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Keep in mind this is a 3-star hotel. Don't expect it to be a 4 or 5-star...keep that in mind and it will exceed your expectations. Our family enjoyed our stay, would recommend it and found that the good outweighed the bad. PROS: Rooms nice and seems to have been recently improved (minus the carpet), beautiful lobby, business center, free... More

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Belleville, Michigan
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was really great for us. We stayed here twice befor and really enjoyed it. They have a great breakfast menu and the staff is very Helpful. The shuttle service is really great with really nice drivers. You can go to the Inner Harbor (which I recommend), the Ball Games, and if needed, John Hopkins Hospital.. When you go... More

Review collected in partnership with Best Western

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England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was very clean and comfortable, with a very large bathroom. The staff were friendly and nothing was too much trouble. We took advantage of the free shuttle from the hotel to the Harbour, taking approximately 20 minutes. We also got dropped off at the Convention Centre, when we watched the Orioles play, the stadium just a couple of... More

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Pennsylvania
Contributor
19 reviews 19 reviews
12 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I looked around at several hotels in the Baltimore area before booking with the Best Western. I wanted something close to Inner Harbor, however; most hotels had a parking fee on average of $25-30/day. This hotel offered free parking, as well as shuttle service to Inner Harbor! I also wanted a hotel that offered a continental breakfast and what we... More

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Fort Collins, Colorado
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I am really going to complain to the Best Western Headquaters about the claims of this hotel that it was recently remodeled...the only remodeling it might have is in the bathroom counter tops. The carpets are filthy (we did not walk without shoes).furniture is tired, staff is rude..I asked 5 times for linen for the pull out bed. Although I... More

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Norfolk, Virginia
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Great transportation to and from the cruise. The breakfast was decent. Bathrooms need major updates. Good value for the money though. Beds were comfortable. The ice machines did not have enough ice available.

Review collected in partnership with Best Western

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Front Royal, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I was extremely disappointed with this hotel. Our first room was supposed to be non-smoking and when we got to the room someone had smoked in it so we were issued another one. When we got to the second room it had a dehumidifier sitting in it and had a wet spot on the floor beside the bathroom (which stayed... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

wonderful ,clean ,staff was so very professional food was good .We were given directions wonderful directions on how to get home . We were allowed to park our car for seven days while we were cruising . I highly recommend this hotel.

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for the proximity to Johns Hopkins Childrens Center to visit our granddaughter. At check-in the man behind the counter was difficult at best to understand and we had to ask him to repeat himself several time before just nodding and smiling. When we went to our room we were shocked to find that the room... More

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I apologize for your inconveniences during your visit to the Best Western Plus. We take these issues very seriously and our GM has called a meeting with the Front Desk Supervisor as well the Housekeeping Supervisor. I can assure you this is not our standard of service and we will do whatever it takes to fix the problem. Ivana is... More

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Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
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Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Baltimore #14 Romantic Hotel in Baltimore #28 Business Hotel in Baltimore
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
Number of rooms
175

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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