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All 68 Baltimore hotels

BEST WESTERN PLUS Hotel & Conference Center

3.0 of 5 Hotel   |   5625 O'Donnell Street, Baltimore, MD 21224
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68%
Ranked #34 of 68 hotels in Baltimore
A recent review
3 of 5 stars reviewed 4 days ago
John S South Burlington, VT, United States
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469 people have reviewed this hotel

Traveler rating
    173
    144
    71
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    40
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173
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for the proximity to Johns Hopkins Childrens Center to visit our granddaughter. At check-in the man behind the counter was difficult at best to understand and we had to ask him to repeat himself several time before just nodding and smiling. When we went to our room we were shocked to find that the room... More

Review collected in partnership with Best Western

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South Burlington, VT, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I usually stay here when in Baltimore because it has a great location for someone with a car, a nice (distant) view of the Baltimore skyline, and a low rate. But it has a very low quality, deficient breakfast, and HDTV sets WITHOUT HDTV.

Review collected in partnership with Best Western

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Sault Ste. Marie, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were in Baltimore for medical reasons and chose this hotel because they had shuttle service. This ended up being one of the most positive and enjoyable hotel stays I've ever had. The staff are very friendly and helpful beyond what they need to be. The hotel is clean and well run. I would recommend staying there to everyone.

Review collected in partnership with Best Western

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Columbus, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is the best hotel experience I have had, and for the best price. The staff were friendly and helpful, and had a positive attitude about everything. The room was welcoming, and the beds were ver comfortable. I will definitely stay there again when I am in the area.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 6 days ago NEW

To stay or not to stay....the room was clean but the bathroom surfaces were not cleaned in a while. Our soda/snack machine kept eating our money, so 3 of the floors did not work, it was hit or miss to find something to drink or snack on. They did have a fridge, microwave, etc. so that was nice. The breakfast... More

Review collected in partnership with Best Western

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Owings Mills, Maryland, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Every year in February, the Red Hatters attend a convention at this hotel. I have been going for seven years now, and it feels like home. The rooms are clean and spacious, and the beds and pillows are like sleeping on a cloud. The food is delish, but it is the staff that is absolutely wonderful. We have come to... More

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Lake Ridge, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean, convenient and close to the water front. Close to dinner, grocery and retail options. Free shuttle bus to the Baltimore convention center was a plus. Bathroom needed some cosmetic work but overall not too bad of an experience.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for pointing out our convenient location when you submitted your TripAdvisor review. Please know that we care about our guests and work hard to address all concerns. Our Maintenance staff is in the process of resurfacing all of the bathtubs and update our bathrooms with new fixtures. We look forward to your return visit. More

Senior Contributor
44 reviews 44 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here as we were cruising out of Baltimore harbor. The hotel was clean and the staff was helpful. The best thing was the fact that they provide a shuttle to the cruise port and provide parking for your car. Great value, as parking at the cruise port can be expensive. The hotel restaurant was ok, dinner service was a... More

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We also believe that our Park N' Cruise package is a great deal. Thank you for verifying that on TripAdvisor. We look forward to seeing you again! More

New York, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked using another site. The main picture was of the Baltimore convention center Which, it is no where near. General cleanliness was lacking. Staff was down right rude. When we were given a non smoking room that was clearly smoked in. Not even a apology was offered. When following up on our request for a crib, the person on... More

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm sorry the picture of the Inner Harbor on our website led you to believe our hotel was located right at the Inner Harbor. It is a major attraction here in Baltimore and we want guests to realize that we are close and offer a complimentary shuttle. Our staff works hard to provide excellent customer service, so it's disappointing to... More

York, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It had been over a year since I had stayed at this Best Western of which I had stayed on a weekly visit in the year 2012 and found them and their facility to be a great opportunity and of good value. I especially liked that they had a dinner theater attached to the hotel but was sad to see... More

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We are also sorry the Dinner Theatre is no longer here, but wanted to let you know The Baltimore Comedy Factory has opened in that same space. Please visit www.baltimorecomedy.com to see their show schedule and please come back to visit us soon. Thank you for your kind review. More

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Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
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Also Known As:
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Baltimore
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western

126 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Baltimore #14 Romantic Hotel in Baltimore #28 Business Hotel in Baltimore
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
Number of rooms
175

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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