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All 69 Baltimore hotels

BEST WESTERN PLUS Hotel & Conference Center

3.0 of 5 Hotel   |   5625 O'Donnell Street, Baltimore, MD 21224
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Ranked #33 of 69 hotels in Baltimore
A recent review
4 of 5 stars reviewed 2 days ago
Susan R Great Neck, New York
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382 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Great Neck, New York
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a good value if you are visiting one if the top area hospitals. The room was clean and comfortable, the shuttle service to the hospitals is convenient and cost saving. There is no real view of the harbor, and the free breakfast leaves a health conscience person much to be desired...but overall the value is good.

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Naples, Florida
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

clean enough, beds comfortable staff friendly & helpful, but...curtains broken hanging lopsided, tv remote very slow in responding, fan in bathroom didnt wrk, bathrm fixures needed repairs. lobby -public bathrm in the women room, some stalls didnt have locks, out of seat covers, some of the automatic water faucets came out w such force when it hit ur hands it... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I apologize for the problems you encountered during your stay. We are aware of the issues with the public bathroom on the first floor and it is scheduled for an upgrade within the next month. The "truck stop" is actually a Rodeway Inn located across the street and we've never had any problems from the hotel or their guests. To... More

Williamburg, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were in Baltimore for a 2 day cancer clinic at Johns Hopkins. The Best Western turned out to be very convenient with shuttle service and good accommodations. We will stay there again when we return.

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We appreciate you taking the time to write a review and point out the convenience of our location. We look forward to your next visit More

Colorado Springs, Colorado
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I made the review for this hotel online, and I was a little disappointed by the location. It's convenient, but that's because it's next to two or three overpasses. It's also next to a truck stop and a McDonald's, and all of the fences had barbed wire across the top. If I was traveling on business I wouldn't have minded... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

As the safety of our guests is our number one priority, we had no choice but to close the pool. I apologize on behalf of the Front Desk agent that responded to you in a casual manner and this issue will be addressed with the Department Manager. We hope you will come back and give us the opportunity to show... More

Tolland, Connecticut
1 review
1 of 5 stars Reviewed 1 week ago

I honestly don't know where to start other than the beginning. We stayed in Baltimore after the Johns Hopkins v. Maryland lacrosse game. We wanted something close to the Inner Harbor. We were surprised to find that we were miles away from downtown Baltimore. Instead of views to the sea, we got views of the interstate and the only things... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I am sorry for the problems you incurred while visiting the Best Western Plus. Unfortunately, we were forced to close the pool when the main drain cover was broken. We understand how important that amenity is to a lot of guests and made that decision very reluctantly. That problem was compounded with elevator issues, which have now been resolved. I... More

Kingston, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The Park and Cruise package offered at this Best Western is excellent value and very well organised. The parking lot is security monitored, the company that provides transportation "KD Elite" to the Cruise line dock was also well organised and very prompt. This is an excellent package if you have to drive any distance to Baltimore for your cruise departure.... More

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for recommending our "Park N' Cruise" package and pointing out the excellent service you received while staying with us. We look forward to seeing you the next time you cruise out of Baltimore. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed because of an emergency at this hotel two months ago. I was surprised by the level of it - really worth to stay there if you need a nice room and, specially, A FANTASTIC SERVICE!!!!! In case you need to BE SAFE - THIS IS A PLACE FOR YOU FOR SURE!!!!! I would like to THANKS PERSONALLY the... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Both Chadi Soliman, our Front Office Manager and Natalia Crenny, our Front Desk Agent were happy to assist you. Thank you for sharing your experience on TripAdvisor. More

Baltimore, Maryland
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The shuttle driver that I had was nice and did his best to be on time. But to other people that he picked up where not so friendly, he explained about rush hour and traffic but I think the frontdesk should explain that more clearly to the guest. And for anyone staying there just keep in mind it is a... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your review and your appreciation of our free shuttle service. And, as you pointed out, we provide this service on a first-come, first-served basis and are not always able to accommodate every guest. Our shuttle drivers work hard and traffic can sometimes be a challenge, so THANK YOU for pointing out how valuable this service was to... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have been staying here for 10 years for business trips. I am never disappointed. The staff works hard to make my visits pleasant. I love the fact that once I return to the hotel after a long day's work, I do not have to go anywhere else for a tasty meal, a workout in the gym, or a soothing swim... More

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your kind words and very positive review. Our entire staff works hard to ensure your stay and we all appreciate your continued business. We look forward to seeing you again. More

Halifax, Canada
Top Contributor
163 reviews 163 reviews
35 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is on the older side and in a rough area of Baltimore. There were many signs of peeling wall paper, cracked moulding, aged paint..... etc... however the rooms were clean, the gym was decent, location was good for our purpose (catching cruise), the stay and park free with cruise shuttle was an awesome deal. The only real negative... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thanks for pointing out the "great value" of our Park N' Cruise package. We are constantly working to upgrade our rooms and amenities and hope you will stay with us again the next time your are cruisin' out of Baltimore. More

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Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Also Known As:
Best Western Plus Hotel
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Baltimore
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Baltimore
#30 Business Hotel in Baltimore
#34 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
Official Description (provided by the hotel):
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
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