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BEST WESTERN PLUS Hotel & Conference Center

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5625 O'Donnell Street, Baltimore, MD 21224
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BEST WESTERN PLUS Hotel & Conference Center
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BEST WESTERN PLUS Hotel & Conference Center
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707 Reviews from our TripAdvisor Community

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Traveler rating
    250
    217
    116
    63
    61
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263
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137
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (707)
  • Mar-May only
    (191)
  • Jun-Aug only
    (233)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (134)
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New Smithville, Pennsylvania, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Not a bad place, WiFi. Inside pool. Free breakfast. 12th story view .shuttle service to inner harbor. Lounge. Only 4 miles away from the aquarium. Food is ok.. So far. NO COMPLAINTS.. Friendly English speaking staff. Pleasent.👍👍😃😃

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NEBRASKA
Level Contributor
284 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 444 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We weren't too sure what to think upon arrival. There were several unsavory people hanging around outside. There were also lots of unsavory people in the pool, so we didn't go swimming. People in the area were a little sketchy in general. Parking lot was almost full and half of the handicapped spaces were taken by people without permits. Rewards... More 

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Emmaus, Pennsylvania
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our third visit for a pre-cruise stay in Baltimore and we were not disappointed. Front desk staff very helpful. Clean, comfortable room with nice view of port. Hotel offers package that includes free breakfast and free shuttle to and from cruise ship pier with free on-site parking during the cruise. Shuttle was right on time going to ship... More 

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Bronx, New York
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We wanted to get away for a quick three day celebratory weekend and chose Best Western Plus in Baltimore for its amenities and proximity to the Inner Harbor. They offer a shuttle to and from the Harbor, which was convenient. The room was spacious with a mini refrigerator and microwave. The bathroom had some cracked tiles, but was VERY clean.... More 

Was this review helpful? Yes 1
Red Hook, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This was a terrible experience. The view from our 10th floor window was good, however this hotel is in need of a major overhaul; the carpets in the hallways are actually black with dirt, room furniture is chipped and dirty, sofa stained and smells bad, and overall poor condition. The complimentary breakfast was second-rate compared to other chains, with one... More 

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Baltimore, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely stay in a lovely facility with the most friendly people I have ever met while traveling. Everyone I met went out of their way to be pleasant. The complimentary breakfast needs some attention but overall, the restaurant was good. The location was great with easy access to the major routes. The purpose of my trip was to visit Johns... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Owego NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel when we had a short hospital stay at Johns Hopkins Bayview. Excellent service, clean, and shuttle service to the hospital was excellent. I will stay here again when we go back in the next few months.

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for choosing the Best Western Plus. We appreciate your kind review and are very happy to hear you will be returning to stay with us. More 

defiance, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Needed a reasonable priced room as my daughter spent 4 nights at Johns Hopkins Hospital...this was the reason choosing Best Western Plus. Highly recommend this hotel. The shuttle kept costs with not having to pay for parking garage fee. Thanks!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

It's nice to hear that your stay with us was pleasant, although I'm sorry to hear your daughter had to be in the hospital for four days. We hope your next trip to Baltimore will be as a tourist and that you will choose to stay with us again. Thank you for your review in TripAdvisor. More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'd heard mixed reviews about this hotel, but the location was convenient to the port (only 15 minutes or so away) and the Park and Cruise package was what we needed for our recent cruise on the Carnival Pride. We thought it was fine - not the best hotel we've ever stayed in (but to be fair, that was a... More 

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thanks to recommendations like yours, our "Park N' Cruise" package has become very popular. We appreciate you taking the time to share your positive experience on TripAdvsior! More 

baltimore, MD, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Frankly the room (904) was shabby and not maintained The safe was completely dead the bed was broken down in the middle, the lever to direct water to the shower was broken off and even the soda machine in the hall was not working

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I apologize for the problems you encountered during your stay with us. We would like to offer you a discount on a future stay if you would kindly contact me when making your reservation. We have started a major renovation to the public space as well as the sleeping rooms, so please stay with us the next time you are... More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Inner Harbor(8)
  • Free shuttle(5)
Questions? Get answers from hotel staff and past guests. Ask a question

169 photos of this hotel

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Room/suite (27)
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Hotel & grounds (18)
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Bathroom (24)
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Dining (1)
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Business center/function rooms (5)
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Room/suite (8)
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Pool/beach area (2)
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Dining (2)
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Hotel & grounds (7)
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Bathroom (2)
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Other (10)
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