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All 68 Baltimore hotels

BEST WESTERN PLUS Hotel & Conference Center

3.0 of 5 Hotel   |   5625 O'Donnell Street, Baltimore, MD 21224
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68%
Ranked #35 of 68 hotels in Baltimore
A recent review
5 of 5 stars reviewed 2 days ago
runninoutoftime Union City, Pennsylvania
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  • Reviews (457)
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457 people have reviewed this hotel

Traveler rating
    166
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170
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Potsdam, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

My initial experience checking in was very unpleasant. I found the person very unwilling to help resolve a problem and just kept telling me she did not have to. I had received reservations through the Best Western sight and she kept telling me that each Best Western is individually owned and has different rules and does not have to do... More

Review collected in partnership with Best Western

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Union City, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

These are the best beds I can find. Rooms real clean. Pool is indoors and decent size. Dining was good. Breakfast is buffet style and offers a good selection. Used the free shuttle to do things and get to and from the hospital. Very friendly.

Review collected in partnership with Best Western

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was a great place, price was right, free shuttle to inner harbor, friendly staff, clean rooms. When we checked in the staff was very helpful and friendly. The shuttle drivers gave a brief history about local buildings and about Johns Hopkins Hospital, how it was founded. The staff went out of their way to make this one of the... More

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Houston, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I booked this property using Concur, as is the company policy. Upon checkout, I was informed that I would not be receiving an invoice (folio) for my stay, because it had been "pre-paid" The counter agent refused to provide any documentation. Now I cannot complete my required expense report. I DID NOT "PRE-PAY" THIS STAY. Regardless, I should have had... More

Review collected in partnership with Best Western

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Cambridge
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stopped off in Baltimore on a recent trip around the eastern area of the USA. We found this hotel ticked a lot of boxes, reasonable price, free Wi-Fi and parking. We were also pleasantly surprised by our visit to the Trade Winds Restaurant. The food was excellent, and the staff very friendly and accommodating. We were on the 11th... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We appreciate you taking the time to write your "great" review on TripAdvsior. I'm sorry the breakfast was not up to your expectations and I hope you will stay with us again the next time you are in Baltimore. More

jerusalem
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Before we made reservation, I read the reviews trying to learn from other people. We went to Baltimore to Johns Hopkins hospital. I read that there is a noise problem in area pacing high way and trucks parking. I learned that there is a Johns Hopkins floor. We needed 3 rooms one for my wife me and our baby, second... More

Was this review helpful? Yes 3
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I would like to apologize on behalf of our Housekeeping staff and the Management for the service issues you incurred during your stay. If you had requested different room types, that may have been the reason for the separation as our king bedded rooms and our double-queen bedded rooms are not always together. Thank you for choosing the Best Western... More

Saint Louis, Missouri
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We always feel comfortable staying at Best Western Plus properties and this hotel was no exception. The room was clean, comfortable, had a nice view (photos attached), had terrific AC, and strong complimentary Wifi. We received breakfast buffet coupons but didn't wake up early enough to use them. Check-in was easy and every staff member we met was attentive and... More

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your kind review and thank you for choosing Best Western Plus properties when you travel. If you're not already a Best Western Rewards member, I hope you'll sign up and accrue points to use on future stays and much more. More

NJ, USA
1 review
4 of 5 stars Reviewed 1 week ago

The staff was attentive and allowed us an early check-in which was great. We arrived sooner than expected and were able to go to our rooms.The shuttle was convenient and our driver was very very helpful. Be sure to reserve your spot in the van early! Breakfast buffet was ok.The bar area can use some upgrading.This hotel is about 4... More

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm happy to hear our Front Desk staff was able to get you checked in early. Our complimentary shuttle is a very popular amenity, and it's nice to know our Driver was so helpful. We look forward to your next stay. More

Austin, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great place to stay. Everything was excellent. Just what most would expect from a "plus" hotel. comfort, helpful staff, clean, enjoyable, etc. Would stay again anytime. Nothing to complain about. Good location for where we needed to be.

Review collected in partnership with Best Western

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Our hard working staff appreciates you taking the time to share your experience on TripAdvisor. We especially like to hear you would "stay with us again". Thank you. More

Milford, Delaware
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They do a great job. Hotel is a little dated but is clean. They do not charge for parking. The shuttle is available. Staff really do care about you. Breakfast is good but if you are watching your carbs, may need to eat elsewhere.

Review collected in partnership with Best Western

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your "awesome" review. We appreciate our guests and do our best to accommodate their needs. For those watching their carbs, our breakfast buffet offers scrambled eggs, sausage, yogurt, and fruit. We will talk to the Chef about the possibility of adding additional items for those with restricted diets. More

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Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
Reservation Options:
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Also Known As:
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Baltimore
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western

126 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Baltimore #14 Romantic Hotel in Baltimore #28 Business Hotel in Baltimore
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
Number of rooms
175

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