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All 63 Baltimore hotels

BEST WESTERN PLUS Hotel & Conference Center

3.0 of 5 Hotel   |   5625 O'Donnell Street, Baltimore, MD 21224
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Ranked #35 of 63 Hotels in Baltimore
A recent review
3 of 5 stars reviewed yesterday
Beth G Raleigh, North Carolina, United States
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488 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Raleigh, North Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

While the hotel was clean, the outside appearance of the "Conference Center" was disturbing with the entire outside being draped with some type of tarp covering. I assume it was no longer in use. The hotel lobby was clean enough but as soon as you walked through the door, a pastries vendor was asking you to sample his wares from... More

Review collected in partnership with Best Western

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West Reading, Pennsylvania
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at the Best Western Plus during a weekend trip to Camden Yards for an Orioles vs NY Yankees game. It was only about a 13 minute drive from the Stadium. We arrived 4 hrs after check in (which was at 4 and check out at 12) and were immediately taken cared of by the front... More

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Annville, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

Staff was pleasant and helpful. Staff for breakfast and dinner each day were awesome. Only complaint the eggs need to be cooked a little longer. Fitness/Swimming area are really nice. Enjoyed the hot tub.

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for recognizing our hard working staff, especially the wait staff in Tradewinds Restaurant. I will let the Chef know you had a problem with the eggs. We appreciate the kind review. More

Miami, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has employees who bend over backwards to make you feel welcome and caring. The nicest staff I have ever met at a hotel. Restaurant had excellent food for the modest prices. Transportation shuttle driver super nice. I felt very welcomed at this hotel. I would stay there again.

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Our entire team wants to thank you for recognizing the level of service we offer here at the Best Western Plus. We appreciate you taking the time to share that experience on TripAdvisor. Hope to see you soon! More

Riverton, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was so appreciative of all of the caring and helpful staff of the hotel. My family and I had stayed there for the first time recently and from the cleanliness and well-put-together room we stayed in, to the warm indoor pool and whirlpool, to the mouth watering hot (and free!) breakfast, to the friendliness of the housekeepers and other... More

Review collected in partnership with Best Western

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Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We appreciate your kind comments on our service and our free breakfast and we're so glad you shared it on TripAdvsior. We look forward to your next visit! More

Casar, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

everyone is very friendly, nice to have a shuttle to take you around to inter harbor , convention center and to the hospital beds are comfortable and rooms are clean. you get an assortment of pillows so there should be one a person can find for comfort. I believe this to be a good value for the room it also... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

There's no better advertisement than a positive comment from someone that has stayed with us. Thank you for taking the time to let TripAdvisor readers know of our good value. More

York, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again this hotel has met and or exceeded all of my expectations in the lodging and the service of its staff. I needed to check in early and that was no problem. The front desk put me through quickly and efficiently and had remembered me from previous stays. The staff had assigned me already to a room of the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We can't always guarantee early check-in, but it's nice to know how much our guests appreciate it when we do. Thank you for posting your experience on TripAdvisor. More

Partlow, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent experience, as has been a number of times before. Excellent experience, as has been a number of times before. Excellent experience, as has been a number of times before. Excellent experience, as has been a number of times before. Excellent experience, as has been a number of times before. Excellent experience, as has been a number of times before.

Review collected in partnership with Best Western

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your "excellent" review. Our staff works hard to provide a positive experience for our guests and we appreciate it when a guest shares that with everyone on TripAdvisor. More

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had 4 adults staying at this hotel for a visit to johns hopkins hospital. The stay was ok. Pros: -cost -floor designated for hospital patients (less traffic and noise) -free breakfast -staff helpful -shuttle to hospital -free parking Cons: -pool looks disgusting -outdated -pull out bed was stained -vending machines were almost empty and out of most items

Was this review helpful? Yes 2
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for pointing out the value of staying with us. Our Maintenance staff has been working diligently to correct the issues with the pool and our Housekeeping staff will be replacing the beds in the pull-out sofas. As our vending machines are stocked by an outside company, we will pass along your comments to them. Thanks for choosing the... More

St. Marys ohio, usa
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Employees were excellent, all 5-star caliber. But its labeled a Best Western 'PLUS' , which the materal conditions I had were NOT Plus. A/C constantly runs, Safe wouldn't open, fridge didn't work, water dripped in sink, masking tape on the refridgerator stand. Very comfortable bed and Extremely Clean, the Employees and managers are whats keeping this afloat. OH.. NO transportation... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I apologize for the problems in your sleeping room and our shuttle. Because of high demand and limited seating, we are unable to accommodate scooters. It's good to hear that K.D. Elite staff were able to assist you with your transportation needs. Thank you for your review. More

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Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
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Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western

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