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All 63 Baltimore hotels

SpringHill Suites by Marriott Baltimore Inner Harbor

3.0 of 5 Hotel   |   120 East Redwood Street, Baltimore, MD 21202
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83%
Ranked #19 of 63 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
VaKnight98 Arlington, VA
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267 reviews from our community

Traveler rating
    127
    90
    33
    9
    8
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78
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Arlington, VA
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided to take our 2-year old to the Inner Harbor to see the aquarium and kid's museum for the first time, and wanted a hotel with a good free breakfast that was close to the harbor, and had a good layout for a toddler to go to sleep early in our room without being right on top of us.... More

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Gary, GAry, GARy, GARYYYYYYY. The bomb, he is. He was welcoming, super friendly And seemed to appear at the most needed moments. Vanessa, at the desk was not too shabby either!!!! We had friends and family from Germany, Hawaii, New York and Baltimore. everyone found the hotel the perfect location and felt very safe to walk to city sites. Staff... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Buchheister, thank you for the rave review of our Springhill Suites Baltimore Inner Harbor hotel. First off congratulations on your daughter's wedding. Our staff take great pride in their job and providing great customer service. Gary is no exception and a wonderful asset to our hotel. I am glad to hear we took care of the entire family. We... More

Kings Park, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the first time I have ever written a review on this site or any other "rating" site. I felt compelled to write a review because the staff was awesome. Friendly and always ready with a smile the staff always made you feel welcome. I would recommend this hotel to others. I will be staying there again. My man... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Michael M, Thank you so much for your wonderful review of the Springhill Suites Baltimore Harbor Hotel, Being the new GM I am very excited to have such a wonderful hotel staff. We are very proud of our team here and I appreciate your thoughts about them and their willingness to take care of you. We look forward to seeing... More

Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a nice stay at Springhill Suites near the Inner Harbor in Baltimore last weekend. The staff was always friendly, welcoming and helpful. Our room was spacious, comfortable and we enjoyed staying in the former bank building, complete with vault. We were told the hotel would be updated soon. There were a few spots in need of attention, but... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Cheer4OSU, thank you so much for writing a review of the Springhill Suites Baltimore Harbor Hotel, we appreciate the great review on our suites and the breakfast area. You will be excited to know we are going under renovation towards the end of this year and will have a great and exciting look come first quarter 2015. I can... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Our Married Couples spent a weekend at this hotel and the service was excellent. We were treated with respect and the staff went above and beyond to assist us. Ms. Mylnn in particular was a pleasure to meet and she ensured we had all provision needed. We will return next year.

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Bernard B, Thank you so much for taking time to recognize our outstanding team! Especially our Breakfast Attendant Mylyyn. I agree, we do have a fantastic group of people and I could not be prouder of their accomplishments. Comments like yours really help keep them motivated to continually service our guests. We look forward to welcoming your group back... More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here overnight in Aug 2014 and was pleasantly pleased. I had a king suite that was very spacious and comfortable. The room suite came with a living room and two mounted TVs in each room. The sink was situated outside of the bathroom which I liked. The front desk attendant were more than willing to offer help and... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Tosyn A, Thank you for you review on TripAdvisor. We appreciate you choosing Springhill Suites Baltimore Harbor. Thank you so much for taking time to recognize our outstanding team! I agree, we do have a fantastic group of people and I could not be prouder of their accomplishments. Comments like yours really help keep them motivated to continually service... More

Pickerington, Ohio
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a little better than average. It has a great location - only a block or two from the inner harbor. The rooms are clean and not old looking. The bathrooms are a little small. I was a little disappointed with the breakfast. Not much quality for selections!

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Timothy H, thank you for your review of our Springhill Suites Baltimore Inner Harbor Hotel. We are glad you enjoyed your room and stay while visiting the area. Springhill Suites as a brand has recently made modifications to their complimentary breakfast buffet and we are sorry we missed the mark. I would love to hear any ideas you may... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My friend and me visited the hotel in Jun/2014. The hotel is in downtown and near inner harbor. If you want to take bus, you just need to walk 20m to bus station. The staff is nice and give me some maps to some local museums. Although the check out date have some bill problem, the employee tried to solve... More

Was this review helpful? Yes 1
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Eva C, thank you for your review of our Springhill Suites Baltimore Harbor Hotel. I am glad to hear you and your friend enjoyed their stay while visiting the city and glad our staff was on point to correct the folio issues and to arrange transportation to the station. Thanks again for choosing Springhill Suites! We hope to see... More

Dayton, Ohio
Top Contributor
76 reviews 76 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel sits in the heart of Baltimore sites for walking and for free transit offered by the city as well as paid city transit. The valets where cheerful and awaiting our arrival, or at least they made it seem so. It was like a personal welcoming committee from the valet to the front desk (Victoria) as well as the... More

Was this review helpful? Yes 1
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Miviw, thank you for your great review of the Springhill Suites Baltimore Inner Harbor Hotel. Thank you so much for taking time to recognize our outstanding team! I agree, we do have a fantastic group of people and I could not be prouder of their accomplishments. Comments like yours really help keep them motivated to continually service our guests.... More

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed during the wknd of 8/16. Room great, included breakfast excellent, staff helpful. My only complaint is having your invoice automatically reflect a $32 valet charge. ...I parked on the street. ... took a few days to be straightened out.

Was this review helpful? Yes
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Philly_Beloved, thank you for writing a review of our Springhill Suites Baltimore Inner Harbor Hotel. We are glad you had great time while staying here. I certainly apologize for the mishap with the Valet Charges posted to your account. We continue to work hard in making sure all charges are as accurate as possible and always appreciate the feedback... More

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Additional Information about SpringHill Suites by Marriott Baltimore Inner Harbor

Address: 120 East Redwood Street, Baltimore, MD 21202
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Baltimore Inner Harbor 3*
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Also Known As:
Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
Springhill Suites Baltimore Downtown

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