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SpringHill Suites by Marriott Baltimore Inner Harbor

Certificate of Excellence
3.0 of 5
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120 East Redwood Street, Baltimore, MD 21202
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SpringHill Suites by Marriott Baltimore Inner Harbor
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Ranked #22 of 61 Hotels in Baltimore
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Janrickstryker
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337 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
103 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were in town from the Philadelphia area for my nephew's wedding. They had blocked some rooms for the guests At a reduced rate. The room was clean and comfortable, very spacious with a small kitchenette. Also had a pull out bed with two flatscreen TVs. Staff was very courteous, and allowed us to check into our room a little... More 

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Philadelphia, Pennsylvania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautiful building, 2 blocks from inner harbor and all attractions. Free breakfast was great, rooms were large (suites with small kitchenette area and sitting room) and clean with 2 flat screen tvs. Never heard noise from other rooms even though hotel was full. Front desk staff and valet were super friendly. Only problems were that I couldn't connect to their... More 

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jersey shore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good location within walking distance from the Harbor. Staff was very friendly and accommodating and rooms were clean and comfortable. We felt safe walking nearby both daytime and evenings to the Harbor area.

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Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

It was nice to read that our staff and location made your stay with us memorable. Thank you for taking the time to share your experience. Your feedback is very valuable to the SpringHill Suites team. Regards, Roger Buck General Manager SpringHill Suites Baltimore Downtown/Inner Harbor More 

Indianapolis, Indiana
4 of 5 stars Reviewed 2 weeks ago

It is always a pleasure to stay at SpringHill Suites on the Harbor. They have an awesome staff. They are always finding creative ways to show their appreciation to their customers. The Manager's reception for was very nice, great food and drinks for the guest. I have a choice to stay at other hotels but I find myself back at... More 

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Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

It is our pleasure having you as our guest. It really means a lot to us to read that it feels like home at the SpringHill Baltimore. We enjoy seeing and speaking with you anytime you are at the hotel. Thank you for sharing your experience. Regards, Roger Buck Genernal Mananger SpringHill Suites Baltimore Downtown/Inner Harbor More 

Macungie, Pennsylvania
Level Contributor
101 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel for 3 days on business. The hotel is outdated. The room was a decent size, but it was old! The bathroom had no fan and the walls separating the bedroom and the bathroom were paper thin, not affording much privacy. The bed was very hard and uncomfortable, again, it was old. My... More 

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Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Thank you for your valuable feedback. I enjoyed reading your detail description regarding your stay at the hotel and about the surrounding area. We enjoyed having you as our guest. Regards, Roger Buck General Manager More 

Cherry Hill, New Jersey
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I had a late check in as a party of 3 in the regular guest room with two beds and TVs. However, my room only had one TV. The Housekeeping Supervisor, Andrea, was extemely nice and courteous in working with us for another room at that time of night. We were moved into a bigger corner suite on a higher... More 

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Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share your experience. It means a lot to the team and particularly Andrea to read your comments. We enjoyed having you as our guest. Regards, Roger Buck General Manager More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We visited Inner Harbor in June. My 16 year old daughter was playing at a basketball tournament at Park Forest School. They played all say so we were unable to check in until late. By this point we were in severe weather with flooding and storms. When we arrived the door man met me at my car with an umbrella.... More 

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Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

It was a pleasure reading about your experience at the hotel. I enjoyed sharing your feedback with the entire staff. We hope to have you and your family as our guest the next time you are in Baltimore. Regards, Roger Buck General Manager SpringHill Suites Baltimore Downtown/Inner Harbor More 

Stamford, Connecticut
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Good location, very nice staff The room was clean, but worn and sparsely furnished. Very dark, small Windows made it very dark and dingy. Really uncomfortable bed Bathrooms old and sorely in need of remodel. Good breakfast on historic bank room Very courteous staff, which we appreciated Close to harbor, which also looked a little worn down.

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Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Thank you for your nice comments regarding the staff and the location of the hotel. Your feedback in regards to your suite is very valuable to the hotel as we are always trying to improve our service and hotel product. Thank you again for sharing your experience. Regards, Roger Buck General Manager More 

Nebraska
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is in a cool old building. The location is pretty solid. There is a lot to do around the hotel in the summertime. The hotel rooms are very large but dimly lit and the furnishings are a bit dated. There are 2 very close wall mounted tv's in the room. The workout room is terrible. Downstairs in a... More 

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Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share your experience. Your comments are very valuable to the hotel team. The hotel will be renovated later this year and some of your concerns will be addressed. Regards, Roger Buck General Manager More 

Raleigh, North Carolina
Level Contributor
123 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel is located in a good part of Baltimore with plenty to see and do within walking distance. Marriott properties never fail to deliver and this was no exception. Good sized room with large bathroom area. Convention center, ball parks, inner harbor and eating places were all within a few minutes of walking.

Was this review helpful? Yes
Roger B, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

We are very pleased that you found the hotel to be a great location and we were able to provide you with the service you expected. We hope to have you as our guest again when you are visiting Baltimore. Regards, Roger Buck General Manager SpringHill Suites Baltimore Downtown/Inner Harbor More 

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