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All 59 Baltimore hotels

SpringHill Suites by Marriott Baltimore Inner Harbor

3.0 of 5 Hotel   |   120 East Redwood Street, Baltimore, MD 21202
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Ranked #17 of 59 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Vangiepango Moorestown, New Jersey
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282 reviews from our community

Traveler rating
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    34
    10
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moorestown, New Jersey
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am very big on reading reviews - and I will admit that the reviews on this hotel were mixed - so I was a little leery. With that being said - this hotel was GREAT! Yes, it is historic - but I wouldn't call it outdated. It has it's charm. Rooms were clean. Breakfast was awesome - much better... More 

Was this review helpful? Yes 2
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Vangiepango, we appreciate you taking the time to write a review of Springhill Suites Baltimore Inner Harbor hotel. We are glad you gave us the opportunity to show you a great stay from check in to check out. I will certainly take the time to spend with my new staff the importance of explaining all the amenities both free... More 

Providence, Rhode Island
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We scored a great deal ($55) through priceline, and it was the best deal of our trip! This was our fourth hotel and last stop on our one week roadtrip. As you can imagine after a week of driving and hotel hopping, we were looking for an easy, comfortable, no-fuss night. And they delivered! Leaving the car with the valet... More 

Was this review helpful? Yes 1
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear CountingSteph, sounds like you are ready for another vacation, we loved having you here at the Springhill Suites Baltimore Inner Harbor and glad the amenities of the hotel met with your needs at the end of your week long road trip. Glad you were able to start your trip home with a full stomach from our complimentary breakfast. Can't... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

And so, it begins...The start of our travel soccer season. This trip brought us to Baltimore--a city to which I had never been. Now that I have, I would love to return. We picked the Springhill Suites, largely for the location. The amenities (breakfast, exercise room, affordable suites) also played a role. We were not disappointed. At check in, I... More 

Was this review helpful? Yes 1
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear ohsoccermom5, thank you for your tremendous review of our Springhill Suites Baltimore Inner Harbor hotel. We were very excited and prepared to welcome you and the team for your stay. We have the oversized suites, complimentary breakfast buffet and fitness center to meet the needs for you and your family. Great Sleep, Great Workout, and start the morning with... More 

Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stayed in room 901, corner suite. Antonio at the front desk was great to work with when making room request. Every employee that we came in contact with, from front desk to valet to housekeeping were genuinely friendly, courteous and hospitallable with us. Hotel is a converted bank building from 1800's bringing character to your stay. Would stay here again... More 

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear MCharles0809, thank you for your review of our Historic Springhill Suites Baltimore Inner Harbor Hotel. I made sure to share your review with our team and especially Antonio who has been a tremendous asset to our hotel. To add to the history of the converted bank building from the late 1800's this building is also Historic as it survived... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

This was my first time staying at this hotel & I must say I will be back thanks to the great service from Brianna!!! I'm currently 6months pregnant & I didn't feel like standing on my feet so she took care of everything while I sat down & still manage to take other customers & talk to me :) she... More 

Was this review helpful? Yes 2
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Love2015, thank you for your review of our Springhill Suites Baltimore Harbor hotel, we are glad you had a relaxing weekend away and thrilled that Brianna took great care of you. She is a tremendous asset to our hotel and in fact as soon as I saw your review I called her at home to tell her and thank... More 

Detroit
Top Contributor
77 reviews 77 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 30, 2014

I stayed here for one night on business, and it was good enough, but I wasn't particularly impressed. I wouldn't mind staying here again, but I likely wouldn't stay for an extended amount of time. Breakfast was good (Marriott usually doesn't disappoint there), and the staff was really nice. Overall, good stay.

Was this review helpful? Yes 1
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Casheta, thank you for your review of the Springhill Suites Baltimore Harbor Hotel. We appreciate you taking the time to review our hotel and glad you enjoyed your stay, however it seems we did not deliver WOW service and that is my #1 goal. I would love to hear more feedback from you regarding your stay as we are... More 

singapore
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed October 24, 2014

This is one of the worst hotels I have stayed at in years. The hotel is very old and in poor shape. The service was not good (had to wait for pretty much everything). Everything about it screams -- in need of a major renovation. There are plenty of other hotels within a short walking distance. I see absolutely no... More 

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Heshnosaff, thank you for taking the time to write a review of our hotel. We sincerely apologize that we were not able to exceed your expectations while visiting our hotel. You will be excited to know that we will be going through renovations in Quarter 1 next year and we are very excited here at the hotel about the... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

I recently stayed here for my best friends bachelorette party weekend. The hotel had everything we need and the front desk was extra helpful especially Gary with all we needed. The location was perfect so we were able to walk everywhere (powerplant etc.). If I have to go back to Baltimore I would definitely spend the night here again because... More 

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear lala1102, thank you for the wonderful review of our Springhill Suites Baltimore Inner Harbor Hotel. We were excited to be able to host you and your friends for the festive weekend. I will make sure to pass along your comments to Gary; he is a tremendous asset to our hotel and a truly valued employee. We look forward to... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2014

We were very impressed by the staff at this hotel. They were so friendly and accommodating. We had direct contact with about 5 staff members and each treated us amazing. They had great recommendations for the area and went out of their way to help us. They made our trip great! Also the location to the inner harbor was two... More 

Was this review helpful? Yes
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Katie S, thank you for your review of our wonderful staff at the Springhill Suites Baltimore Harbor Hotel. I am truly a fortunate manager to work with such tremendous people day in and day out who really care about their work and to provide for our guests. Shortly after your review we hosted a employee appreciation luncheon and read... More 

1 review
4 of 5 stars Reviewed October 7, 2014

I've never been to a hotel where every individual I encountered on the staff was so friendly, accommodating and genuinely eager to help make sure you are comfortable and happy with your stay. The room was cozy, super comfy bed and the best continental breakfast I've had at any hotel. Definitely plan on staying here again next time I visit... More 

Was this review helpful? Yes
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear CBU83, thank you for taking the time to write a review of your expereinces at the Springhill Suites Baltimore Inner Harbor hotel. We are glad you enjoyed your visit and will make sure to pass on to my staff that they took care of you and your guests while here. We want this to be your home away from... More 

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Additional Information about SpringHill Suites by Marriott Baltimore Inner Harbor

Address: 120 East Redwood Street, Baltimore, MD 21202
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites by Marriott Baltimore Inner Harbor 3*
Number of rooms: 99
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Also Known As:
Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
Springhill Suites Baltimore Downtown
Hotel Style:
#15 Romantic Hotel in Baltimore
#22 Family Hotel in Baltimore
#26 Business Hotel in Baltimore

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