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All 63 Baltimore hotels

SpringHill Suites by Marriott Baltimore Inner Harbor

3.0 of 5 Hotel   |   120 East Redwood Street, Baltimore, MD 21202
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SpringHill Suites by Marriott Baltimore Inner Harbor
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Ranked #19 of 63 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
lala1102
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275 reviews from our community

Traveler rating
    131
    92
    34
    9
    9
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80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed here for my best friends bachelorette party weekend. The hotel had everything we need and the front desk was extra helpful especially Gary with all we needed. The location was perfect so we were able to walk everywhere (powerplant etc.). If I have to go back to Baltimore I would definitely spend the night here again because... More

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were very impressed by the staff at this hotel. They were so friendly and accommodating. We had direct contact with about 5 staff members and each treated us amazing. They had great recommendations for the area and went out of their way to help us. They made our trip great! Also the location to the inner harbor was two... More

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1 review
1 of 5 stars Reviewed 1 week ago

We left some brand new purchases in our room by accident, which we discovered after we got home. We called them, and we were informed that housekeeping had found our stuff. We were told that they would ship us our things if we would pay the shipping: reasonable. They collected our credit card information. We waited two weeks without hearing... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Zach M, thank you for taking the time to review our hotel. As the new GM here my goal is to make sure every guest enjoys their stay here with us. I did try locating your reservation in our system but do not see your name as a registered guest and would like for you to contact me so... More

1 review
4 of 5 stars Reviewed 2 weeks ago

I've never been to a hotel where every individual I encountered on the staff was so friendly, accommodating and genuinely eager to help make sure you are comfortable and happy with your stay. The room was cozy, super comfy bed and the best continental breakfast I've had at any hotel. Definitely plan on staying here again next time I visit... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear CBU83, thank you for taking the time to write a review of your expereinces at the Springhill Suites Baltimore Inner Harbor hotel. We are glad you enjoyed your visit and will make sure to pass on to my staff that they took care of you and your guests while here. We want this to be your home away from... More

New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

visiting my daughter at a nearby college for parents weekend....what a great time Hotel was a suite with a small kitchen...perfect for us and there was five...all had enough room everything in walking distance and felt very safe...little Italy was a five minute walk...awesome

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Nanb52, thank you so much for your review of our Springhill Suites Baltimore Inner Harbor hotel, we were glad you had a great visit here while in town for parents weekend at the local university. Little Italy is one of my favorite places to go to and your right just a short walk to several restaurants and shopping. We... More

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a Marriott rewards member and this is def one of the worse hotels I have stayed in. The location is good but the place is outdated, has a weird smell, and suffers from broken down elevators on the regular. I will say that the breakfast was pretty good. Another negative was that the beds were extremely uncomfortable, which... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Caligrl687, thank you for taking the time to write a review of our hotel. We certainly do apologize that your stay was less than expected. We certainly have a unique hotel; we converted the hotel from a bank building that was over 100 years old and in fact still have the original bank vault located on our lower level... More

Old Bridge, New Jersey
Top Contributor
184 reviews 184 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is a restored bank. It is well located 2 blocks from the Inner Harbor and a short walk to Camden Yards. Hotel is clean and well maintained. Service was good. Buffet breakfast assortment was a little light but served our needs. (Loved the waffle maker.)

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear JackieBG7, thank you for taking the time to write a review of our Springhill Suites Baltimore Harbor Hotel, we were delighted that you enjoyed your stay here with us and we hope to see you again next time in Baltimore. All the best, Bryan Schwed, General Manager More

Shawnee Mission, Kansas
1 review
5 of 5 stars Reviewed 4 weeks ago

Let me just start off with saying that we have been Platinum Premiere Elite members for over 15 years and practically live in Marriott hotels and this past week we had the most exceptional service from the GM of this Springhill Suites, Mr. Bryan Schwed. I noticed from the time that we arrived that he was there to greet and... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Richard V, Thank you for taking the time to write a review of our Springhill Suites Baltimore Inner Harbor Hotel. It was such a great pleasure to meet you and your wife while staying at the hotel. Once we located your ipad I wanted to make sure it got back to you quickly and safely as I know it... More

Arlington, VA
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to take our 2-year old to the Inner Harbor to see the aquarium and kid's museum for the first time, and wanted a hotel with a good free breakfast that was close to the harbor, and had a good layout for a toddler to go to sleep early in our room without being right on top of us.... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear VAknight98, thank you for taking the time to write a review of our Springhill Suites Baltimore Inner Harbor. We were delighted to hear that you and your family enjoyed your stay and especially excited that the suite you were in was perfect for your toddler. I will make sure to pass on your kind words regarding our service to... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed September 8, 2014

Gary, GAry, GARy, GARYYYYYYY. The bomb, he is. He was welcoming, super friendly And seemed to appear at the most needed moments. Vanessa, at the desk was not too shabby either!!!! We had friends and family from Germany, Hawaii, New York and Baltimore. everyone found the hotel the perfect location and felt very safe to walk to city sites. Staff... More

Was this review helpful? Yes
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Buchheister, thank you for the rave review of our Springhill Suites Baltimore Inner Harbor hotel. First off congratulations on your daughter's wedding. Our staff take great pride in their job and providing great customer service. Gary is no exception and a wonderful asset to our hotel. I am glad to hear we took care of the entire family. We... More

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Additional Information about SpringHill Suites by Marriott Baltimore Inner Harbor

Address: 120 East Redwood Street, Baltimore, MD 21202
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Baltimore Inner Harbor 3*
Number of rooms: 99
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Also Known As:
Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
Springhill Suites Baltimore Downtown

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