Top three things about this hotel: 1) Great customer service by the whole staff--especially Lisa! 2) Cleanliness 3) Location (very close to the Inner Harbor/Dunkin Donuts/CVS) I was in Baltimore for my brother's wedding--SpringHill Suites was the perfect hotel for most weekenders and business travelers. The free breakfast was adequate/average...it was nice having fresh coffee throughout the day and evening... More

Hotel was elegant and historic. Very comfortable and very good location - only blocks away from harbor. I love the aesthetics of this hotel in particular with the respect that the hotel has for the history behind the building. Gary - what a great guy - went above and beyond to make sure that I was comfortable, happy, and had... More

This was my first stay at this hotel and I thought it was very nice. The hotel is an old bank (I'm guessing) so when you walk in to the lobby you are walking into a large, open space with ceilings two stories up. It was a really nice space and a nice change to be in a renovated old... More

I've read the reviews for this hotel, both good and bad. However, my husband and I are still planning to spend my birthday weekend there. We've never been there before, and we still have plenty of time to change hotels, since my birthday is the 31st of May. I can't wait to write my own great review. I don't ever... More

We stayed at the SpringHill Suites by Marriott in Baltimore Inner Harbor, Maryland for my son's wedding. The whole wedding party stayed there. The hotel was clean and beautiful, but the service far exceeded anything I've seen. Lisa A. and all of the employees were so helpful, with driving directions, accommodating us with amenities, asking us if we needed anything,... More

The location of the hotel is very good. I have been there for a conference and I could go the Convention Center by feet. The breakfast is good and the rooms are clean. The stuff is vety gentle, especially for Lisa Adams and Ron, very kind for having me planned a whole day around in the city.

This hotel is a great location to the Inner Harbor, just a couple of short blocks. There is a strange smell in the lobby but not in the other areas. Rooms were designed well and people were nice. Recommend for those heading to Inner Harbor.

Gary welcomed my wife and I during breakfast. We noticed how efficient he was with supplying breakfast and keeping the area tidy. After a while we realized that he was "manning" the entire breakfast with superior service. Not only was the breakfast delicious- including waffles, eggs toast, sausage and an array of pastries and breads, but it was pleasant because... More

This hotel is located downtown, a short walk from the Inner Harbor. The staff was very friendly, helpful, and professional. Rooms are clean and the beds are VERY comfortable. They have a happy hour at the lounge with very reasonably priced beverages. The free breakfast featured several hot items as well as the standard continental fare. Overall, a very enjoyable... More