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All 69 Baltimore hotels

SpringHill Suites by Marriott Baltimore Inner Harbor

3.0 of 5 Hotel   |   120 East Redwood Street, Baltimore, MD 21202
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83%
Ranked #21 of 69 hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
tangotempest Fredericksburg, Virginia
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  • Reviews (251)
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251 people have reviewed this hotel

Traveler rating
    119
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Fredericksburg, Virginia
Senior Reviewer
7 reviews 7 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had great service....the manager took really good care of us because we were celebrating an anniversary and birthday! At their buffet breakfast which was kept very nice and had lots of options....Gary was super nice and friendly! When we checked out, Tahlia was very helpful and pleasant. We had a very nice experience at this hotel!!

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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I were coming to Baltimore for the Orioles game and to visit the Inner Harbor. When we arrived at the hotel-we were told of a slight problem with our Hotel Room and they had to switch our room. Tahlia Williams-the Guest Service Rep-could not have been more professional, courteous, pleasant or helpful. She accommodated us with no... More

Was this review helpful? Yes 1
atswann@hotmail.com
1 review
5 of 5 stars Reviewed 2 weeks ago

What a great experience, the entire stay was undescribable. The hotel staff was superb; always on Point. And the Front Desk attendent, Brianna; in addition to Victoria and Gary...were EXCELLENT, What Professionalism and such inviting personalities. Well done ladies and gentleman....definitely candidates for Management! Thumbs Up...now for the hotel...clean, charming, historic, and fun...definitely check out the vault in the lower... More

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Lincoln, Delaware
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean older hotel with a lovely lobby where complimentary breakfast is served. The breakfast is very good and offers everything you might wish for with plenty of seating area. Room was great and linens very soft white and inviting. Lastly the staff was very helpful and even allowed an early check in which was really very nice and allowed... More

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Connecticut, United States
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Marriott did a great job when I was in town recently. Very well run, and always attentive. I had forgotten my razor on this business trip and barely had to mention it before the concierge was at my side with a new disposable razor and shaving cream. Location cannot be beat, just a few blocks from the inner harbor,... More

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South Orange, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

As soon as I walked through the door, the staff was extremely polite and inviting. When I checked in, the young lady Victoria, was very attentive and courteous. She helped me with whatever I needed and was extemely kind. I stayed for three nights and all the staff spoke every single time I walked through the hotel. Excellent service, great... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Thank you for a wonderful review. The team here at the SpringHill Suites Baltimore Inner Harbor does a fantastic job preparing the hotel for every guest. I am awfully proud of them and appreciate you recognizing thier efforts, especially our Front Desk Supervisor Victoria. She is a tremendous asset to the hotel and I will make sure I pass on... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was not at all impressed by this hotel. It is poor in comparison to other SpringHill Suites that I have stayed in. Usually they are great, but not this one. It is in a very old and decrepit building. The rooms are dark and the furniture is old. The elevators were making a very loud squeaking noise that you... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Dear Hesham2013, Thank you so much for your review of our hotel. We look at all comments and take a forward action so that we can increase our guest service for future guests as well to invite you back for another visit. I noticed your comments about the age of the building and wanted to make you aware that our... More

Montreal, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel in general was fine but the staff were very rude and took forever to check us into the room. The room is spacious but the bathroom was old and needed some maintenance. Don't bother calling the reception to request a taxi because they will not bother calling one until you show up at the reception. Breakfast was fine... More

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Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

I apologize if you received less than courteous service during your stay. It is our goal to provide each guest with a warm and hospitable experience. I will ensure that the staff is made aware of your comments immediately and use your suggestions to improve the service that is provided. I appreicate your input and hope that you will return... More

Memphis
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My family and I had a wonderful stay at the Springhill Suites in the Baltimore Inner Harbor. The rooms were very clean and spacious. The front desk associates, including Tahlia, were very kind and professional. This will definitely be our hotel of choice.

Was this review helpful? Yes
Bryan S, General Manager at SpringHill Suites by Marriott Baltimore Inner Harbor, responded to this review

Thank you for a wonderful review. The team here at the SpringHill Suites Baltimore Harbor does a fantastic job preparing the hotel for every guest. I am awfully proud of them and appreciate you recognizing thier efforts. I will make sure to recognize our entire staff and especially Tahlia at our Employee of the month Luncheon next week. We hope... More

Top Contributor
57 reviews 57 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 13, 2014 via mobile

It has some character, since it is built in an old bank, but was missing some of the modern conveniences that I have come to expect from the brand (large, modern elevators, etc). It was also in an 'OK' neighborhood - about 5 blocks uphill from the Inner Harbor. Not unsafe, but I wouldn't want to be walking around alone... More

Was this review helpful? Yes 2
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Additional Information about SpringHill Suites by Marriott Baltimore Inner Harbor

Address: 120 East Redwood Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Baltimore Inner Harbor 3*
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Also Known As:
Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
Springhill Suites Baltimore Downtown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style
#15 Romantic Hotel in Baltimore #24 Business Hotel in Baltimore #26 Family Hotel in Baltimore
Hotel Class
Official Description (provided by the hotel)
The SpringHill Suites by Marriott Baltimore Inner Harbor Downtown Hotel provides spacious suites 25% larger than comparably priced hotel rooms with complimentary internet, microwave, fridge, and luxury bedding. We are a short 10 miles from the Baltimore-Washington International Airport (BWI) and within walking distance of Inner Harbor and the Baltimore Convention Center. The SpringHill Suites Baltimore Hotel is near several of Baltimore's best shopping including Harborplace Baltimore, Ravens Stadium, The National Aquarium, Camden Yards and Harbor East. SpringHill Suites is located on the Purple Line, which provides free transportation to Penn Station and the historic Mount Vernon and Federal Hill neighborhoods. ... more   less 
Number of rooms
99

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