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Hotel Indigo Baltimore - Mt Vernon

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24 West Franklin Street, Baltimore, MD 21201 (Formerly Mount Vernon Hotel)
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Hotel Indigo Baltimore - Mt Vernon
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Hotel Indigo Baltimore - Mt Vernon
Hotel Indigo Baltimore - Mt Vernon
Hotel Indigo Baltimore - Mt Vernon
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17 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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US
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice boutique hotel in good location, close to downtown and Charles Street corridor. The place is brand new and when we arrived our room had no trash cans, no hair dryer, telephone didn't work,and NO CURTAINS. Yep, a first floor room with huge windows and no curtains. A great view of the across the street neighbors and streetlight right outside... More 

Was this review helpful? Yes 1
Virginia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

July 25th-26th. I want to first specifically commend and thank Taniesha for her friendly phone etiquette along with her eagerness to insure her quest are thee most important people to walk in.. I was hesitant to stay (only because I'm picky) but that changed when I called a few days ahead to ask about the hotel and it's surroundings. She... More 

Was this review helpful? Yes 1
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

Ieesha, Thank you so very much for your comments regarding your visit this past weekend. I can not tell you how much your comments meant to our team as I read them during staff meeting this morning! I am so glad our team "gets it". I am sorry this experience was not carried out in the bar. Please rest assured... More 

Florida
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After snagging an amazing deal for this hotel online,I was excepting to step into a tried, dark and old hotel that was in need of an uplift...I was completely wrong! This hotel is brand new and as of July 22nd has only been open for a month or so. The lobby was bright, modern and welcoming, the bar was lively,open... More 

Was this review helpful? Yes 1
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

FsuTraveler, Thank you! I greatly appreciate your review of Hotel Indigo Baltimore - Mt Vernon! All Hotel Indigo hotels offer hard wood flooring, area rugs, spa inspired bathrooms and inspired service, exclusive training for Hotel Indigo team members! No two Hotel Indigo's are alike as we are all locally inspired by our own neighborhoods! Thanks for staying with us! I... More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment I hit the front steps and was greeted by the front door manager (I'm so sorry I did not get his name), to check-in and the gracious staff...to the wonderful room and great happy hour I cannot say enough about what a great experience I had. As an IHG Platinum Level traveler I definitely will come back... More 

Was this review helpful? Yes 1
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

Robbin H, Thanks for the great review! I appreciate your feedback and hope to see you again soon. Thanks for being an IHG Rewards member! Jason C. More 

Baltimore, Maryland
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was looking for a boutique hotel to spend a romantic getaway with my wife & I came across Hotel Indigo. I liked the photos of the suites but I wanted to be certain that the space would be perfect so I reached out to the staff & I was put in contact with their Director of Sales, a sweet... More 

Was this review helpful? Yes 1
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

Kel B, Thanks for your feedback! I really appreciate it. Noelle is a great asset to the hotel and we're so lucky to have her as part of the team. Hotel Indigo Baltimore - Mt Vernon takes its design inspiration from our local neighborhood, Mt. Vernon. It's a fun, vibrant, historic, romantic community. Thanks for staying with us. I hope... More 

NY, NY
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel opened a month ago and is completely renovated. I got an excellent deal last minute for a weekend stay. I prefer boutique properties such as Kimpton and this hotel reminded me of a Kimpton property. Modern and trendy. Staff is very helpful and friendly especially as it is a brand new hotel. Nice vibe in restaurant/lounge. Food is... More 

Was this review helpful? Yes 3
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

Devochka1267, Thank you for choosing Hotel Indigo Baltimore - Mt Vernon. I am so thankful that you enjoyed your stay. We work hard to exceed guest expectations. Our sister properties, Kimpton Hotels do a great job! I hope you seek out some of the fantastic Hotel Indigo properties around the world. We uniquely designed and inspired by our local neighborhoods,... More 

Lynchburg, Virginia
Level Contributor
100 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked here after seeing an article via the Baltimore Sun, on my facebook feed. We were attending a Sunday afternoon Orioles game, and spending the night in Baltimore makes the long drive more of a family event. It used to be the Baltimore YMCA, and is just around the corner from the Enoch Pratt library, and the Baltimore Basilica.... More 

Was this review helpful? Yes 3
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

Pam F, Thank you so much for your great review of Hotel Indigo Baltimore - Mt Vernon! I am thrilled that you had a great stay in Baltimore. I really appreciate the feedback and know that we are continually working to make certain future stays are just as vibrant as your previous visit. Thanks again. I hope to see you... More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a room at the Hotel Indigo because it is 1.6 miles from the Wilmer Eye Institute at Johns Hopkins and a straight shot on Route 40. We checked in after my husband had eye surgery rather than drive home to Northern Virginia and return the next day for his post operative appointment. Room rates were very good because... More 

Was this review helpful? Yes 2
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

Maureen L, How is your husband doing? I hope he is recovering well after his surgery. Wilmer is one of the best so I am sure he is doing well. I appreciate you taking time to write a survey regarding your experience at the Hotel Indigo Baltimore - Mt Vernon. I do appreciate your feedback very much and thank you... More 

Freehold, New Jersey
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Indigo Hotels add a local flavor to the IHG hotels. The rooms are quite and spacious. The staff and amenities are very good. Management works hard to rectify problem when they arise specially during opening month. I've noticed tremendous improvements between my first stay (during the first week of opening and my most recent stay. Really nice restaurants on Charles... More 

Was this review helpful? Yes 2
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

Muayyad A, Thank you for your review on TripAdvisor. We really appreciate your feedback and continued patronage of the Hotel Indigo. Without you, we can't be successful. We are continually improving our services and raising the standards bar. With great feedback like yours, we will get there very soon. Thank you for being our guest. We appreciate it very much.... More 

Denver, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Loved my experience at Hotel Indigo! Greeted by friendly staff in the trendy entry and had a chic room with a view to boot! Comfortable bed, very clean, and the modern conveniences you come to expect in hotels today (Keurig machine, flat-screen, free wifi, etc.). My television was at an odd angle alongside the bed, but not sure if every... More 

Was this review helpful? Yes 2
Jason C, General Manager at Hotel Indigo Baltimore - Mt Vernon, responded to this review

victoriaharben, Thank you for your review on TripAdvisor. I appreciate your feedback very much. I'm pleased you had a positive stay at the Hotel Indigo Baltimore - Mt Vernon. If you're every in Baltimore again, please considering staying with us again. Jason More 

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