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All 63 Baltimore hotels

Residence Inn Baltimore White Marsh

3.0 of 5 Hotel   |   4980 Mercantile Rd, Baltimore, MD 21236
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84%
Ranked #34 of 63 hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
ram995 Sunnyvale, California
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97 people have reviewed this hotel

Traveler rating
    43
    39
    8
    3
    4
See reviews for
28
14
8
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Sunnyvale, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This Residency-inn is in a very good location, nearer to big mall, Chipotle, Starbucks, and AMC is in walking distance. Very close I-90. Staff is very courteous My stay was for two weeks, and suite was maintained very neat.

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear Ram995- Thank you so much for taking the time to review our property! I am glad you found our property convenient to I-95 when traveling in the Baltimore- White Marsh area .Our staff takes a tremendous amount of pride in ensuring that they exceed our guest expectations with every stay. . We hope to have the opportunity to welcome... More

New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Baltimore White Marsh Residence Inn on our way home from our yearly family vacation. Let me first say that we were reluctant to stay at another Residence Inn due the an experience we had 2 weeks earlier in Rocky Mount, NC, but we decided to give it another shot. We were traveling with my parents,... More

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! Pete has been one of our shining stars and... More

Los Angeles, California, United States
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were just at the hotel for one night. The staff was very, very courteous and very professional. They had a pool table for the guests which was a nice touch and we enjoyed playing two games. The location was north of Baltimore and was convenient for us as we were driving to Philly the next morning. A standard residence... More

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BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear David_Aggie, Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! We hope to have the opportunity to... More

Richmond, Virginia
1 review
2 of 5 stars Reviewed 4 weeks ago

I am a loyal Marriott customer. When traveling, I always prefer to stay at a Marriott hotel; however, my last experience was not pleasurable. First, my fiance and I arrived on a Friday night for the weekend, and were not greeted by the front desk employee in a delightful manner. We were given the keys to the first room on... More

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BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

1hrtbeat- Thank you for taking the time to share your feedback about your recent experience with our property. I apologize that your recent stay was not satisfactory. I am however delighted that we are able to reach out to you via Trip advisor to learn more about your experience. We are very concerned to hear about your inconveniences you experienced... More

New York City, New York
Top Contributor
54 reviews 54 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 5 weeks ago

At what was to be a celebratory local event we received a call at 8p from hotel but they left no message. Using recent call function, we returned call and it was hotel asking us if we were still checking in. We explained yes but that we were at event and not sure exactly when we would arrive. They asked... More

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

The Residence Inn Baltimore White Marsh appreciates your feedback, we are very concerned to hear about the inconveniences you experienced with us. We value our customer’s feedback as it tells us what we are doing wrong and what we are doing right and where we can improve. Our management team has taken immediate action with the matters you have brought... More

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2014

This is a property that I have stayed at a number of times over a number of years. The ammenities are very nice and the location is great. The trouble may be that my expectations were set when this property was newer. What I experienced this trip was a "tired" property. There were no critical failures. There were just signs... More

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

STGDFS- On behalf of The Residence Inn Baltimore White Marsh we would like to thank you for sharing your feedback with us. I am glad you found our property convenient when traveling in the Baltimore- White Marsh area. We are truly concerned to hear that we did not exceed your Expectations on your visit. Your concerns have been addressed to... More

Roswell, Georgia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel is well maintained, and our room was clean. Free breakfast in the morning is a nice touch with adequate food choices, kept fresh. We had a room on the first floor and it was quiet during our stay. The hotel was full and busy with firemen staying there, so we were pleased that our corridor was quiet. Loved... More

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Merrily785- Thank you so much for taking the time to review our property! I am glad you found our property convenient when traveling in the Baltimore- White Marsh area .Our staff takes a tremendous amount of pride in ensuring that they exceed our guest expectations with every stay. . We hope to have the opportunity to welcome you back again.... More

Sanford, North Carolina
Top Contributor
122 reviews 122 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed July 7, 2014

Arrived after a day driving. There was a pretty big party/reunion/event going on in pool area and ball area. Check in was fine. Room was standard Marriott, which I like. Room was clean. Had pups with us so did not want to head out and ordered in. There was noise in the hallway all night. Was easy to hear from... More

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear IMH02, Thank you for staying with us, we are happy to hear that you enjoyed your stay .We are glad that you enjoyed our breakfast and all the options we offer daily. I do apologize that you found our property to be noisy and the beds to be uncomfortable.We appreciate your feedback so we can make improvements in the... More

Medellin, Colombia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 22, 2014

Location of the Hotel is really good, very accessible to I95, Nice area mall. The hotel is little ancient but well maintained, the service is good but the food is always the same so far of variety but good taste, but you can find different restaurants outside, the rooms are spacious, very clean and comfortable. Do not try to make... More

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

It’s a pleasure to know that your time here at the Residence Inn Baltimore White Marsh was truly enjoyable. We want to thank you for taking the time to share your experience with us and all the other TA Members. We hope to see you again in the near future! Thank you for taking the time to share your feedback. More

North Myrtle Beach, South Carolina
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 2, 2014

Very easy access to I95, conveniently situated by White Marsh mall, lots of restaurants and shopping. Smaller rooms than some RI's we have used (no king size beds) but clean, comfortable and well kept. Outside pool, basketball area, inside, tv room and pool table. Hot breakfast included. Pet friendly.

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Ann B- It’s a pleasure to know that your time here at the Residence Inn Baltimore White Marsh was truly enjoyable. We want to thank you for taking the time to share your great experience with us and all the other TA Members. It leaves the biggest smile on our face to know that we exceeded your expectations and we... More

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Additional Information about Residence Inn Baltimore White Marsh

Address: 4980 Mercantile Rd, Baltimore, MD 21236
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Baltimore White Marsh 3*
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Also Known As:
Residence Inn Baltimore White Marsh Hotel Baltimore
Baltimore Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#29 Family Hotel in Baltimore #30 Business Hotel in Baltimore
Hotel Class
Number of rooms
131

Questions & Answers

Questions? Get answers from Residence Inn Baltimore White Marsh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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