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All 69 Baltimore hotels

Residence Inn Baltimore White Marsh

3.0 of 5 Hotel   |   4980 Mercantile Rd, Baltimore, MD 21236
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87%
Ranked #30 of 69 hotels in Baltimore
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
IMHO2 Sanford, North Carolina
  • Reviews (90)
  • Photos (25)
  • Amenities
  • Q&A
  • Room tips (13)
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90 people have reviewed this hotel

Traveler rating
    41
    37
    7
    2
    3
See reviews for
25
13
7
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Sanford, North Carolina
Top Contributor
113 reviews 113 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arrived after a day driving. There was a pretty big party/reunion/event going on in pool area and ball area. Check in was fine. Room was standard Marriott, which I like. Room was clean. Had pups with us so did not want to head out and ordered in. There was noise in the hallway all night. Was easy to hear from... More

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BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear IMH02, Thank you for staying with us, we are happy to hear that you enjoyed your stay .We are glad that you enjoyed our breakfast and all the options we offer daily. I do apologize that you found our property to be noisy and the beds to be uncomfortable.We appreciate your feedback so we can make improvements in the... More

Medellin, Colombia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location of the Hotel is really good, very accessible to I95, Nice area mall. The hotel is little ancient but well maintained, the service is good but the food is always the same so far of variety but good taste, but you can find different restaurants outside, the rooms are spacious, very clean and comfortable. Do not try to make... More

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

It’s a pleasure to know that your time here at the Residence Inn Baltimore White Marsh was truly enjoyable. We want to thank you for taking the time to share your experience with us and all the other TA Members. We hope to see you again in the near future! Thank you for taking the time to share your feedback. More

North Myrtle Beach, South Carolina
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 2, 2014

Very easy access to I95, conveniently situated by White Marsh mall, lots of restaurants and shopping. Smaller rooms than some RI's we have used (no king size beds) but clean, comfortable and well kept. Outside pool, basketball area, inside, tv room and pool table. Hot breakfast included. Pet friendly.

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Ann B- It’s a pleasure to know that your time here at the Residence Inn Baltimore White Marsh was truly enjoyable. We want to thank you for taking the time to share your great experience with us and all the other TA Members. It leaves the biggest smile on our face to know that we exceeded your expectations and we... More

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

They remember you & your family when you return. The desk people are like family. You can watch tv in lobby. Eat a great breakfast. Find someone to shoot pool with. Enjoy a good night's sleep. The outdoor fire pit is a fun feature. Looking forward to pool & kids shoot some hoops.

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Jean M- Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! We hope to have the opportunity to... More

Melbourne, Florida
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 24, 2014

I gave this hotel an average rating because it is a typical Residence Inn. The room was spacious, clean, and well-appointed. Hotel staff was both helpful and very friendly. For an extended stay, this property will not disappoint you. Just off I-95 and across from the White Marsh Mall. Plenty of restaurants in the area.

Was this review helpful? Yes 1
BWIMSManagement, General Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you so much for taking the time to review our property! I am glad you found our property convenient to I-95 when traveling in the Baltimore- White Marsh area .Our staff takes a tremendous amount of pride in ensuring that they exceed our guest expectations with every stay. . We hope to have the opportunity to welcome you back... More

Tucson, Arizona
2 reviews
4 of 5 stars Reviewed May 24, 2014

Money checked us in. She was great. Said hi and remembered our names the whole time we were there. The meals at night were lack luster. Ran out of food pretty early, but there are a gazillion restaurants close by. Rooms were nice, had my dog with me, which they were very accommodating. There isn't a lot of space to... More

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BWIMSManagement, General Manager at Residence Inn Baltimore White Marsh, responded to this review

TrvlnGirl1- Thank you so much for your thoughtful words! Monet has been one of our shining stars and continues to show growth in her role. I appreciate your kind words about your overall experience. Our mission is to consistently provide superior customer service and ensure that each guest has an experience, not just a stay. We will certainly review the... More

West Palm Beach, Florida
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

I stayed at this residents inn for 4 nights and loved it just as much as the one in Arlington. Check in was a breeze, the staff was very nice. The suite was huge and very clean, equipped with everything you might need for a long term stay. There is no dish liquid if you don't want to use the... More

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BWIMSManagement, General Manager at Residence Inn Baltimore White Marsh, responded to this review

SmoothAmaretto - Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. Your feedback will be forwarded on to the appropriate party regarding your concerns with breakfast. Please note that we had a minor maintenance issue in our gatehouse and had to... More

Baltimore, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2014

I've stayed here multiple times on business and I'm usually in my room quite a bit working and I find it very comfortable. The studio rooms are spacious and my rooms have been very clean (some more than others, but all fine) and the beds are comfortable. The breakfast and dinners provided here during the week are very good and... More

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BWIMSManagement, General Manager at Residence Inn Baltimore White Marsh, responded to this review

AW0134- Thank you for staying with us, we are happy to hear that you enjoyed your stay and we will pass along your kind words about the service you experienced to our staff. We are glad that you enjoyed our breakfast and evening social. I do apologize that you found our property being “pet friendly” uncomfortable and appreciate your comments.... More

Pittsburgh, PA
Top Contributor
66 reviews 66 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 12, 2014

I really found nothing to complain about with this hotel stay, except that my one night's didn't give a chance to make full use of all the features offered. Best for me were: You can, but don't have to watch TV from bed The complimentary wifi internet was fast The complimentary breakfast buffet was definitely a cut above

Was this review helpful? Yes
BWIMSManagement, General Manager at Residence Inn Baltimore White Marsh, responded to this review

Wboehmer- Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! We hope to have the opportunity to welcome... More

Connecticut
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 18, 2014

I stayed here for one night, and I won't be staying here ever again. When I got in the shower on the morning of my departure, there was a roach in there with me. And where there's one roach, well, you know how the saying goes. Upon my return home, I had to leave my bags outside to air out,... More

Was this review helpful? Yes 2
Leslie A, General Manager at Residence Inn Baltimore White Marsh, responded to this review

I am terribly sorry that your recent stay with us left a lot to be desired. I can assure you that we work diligently to ensure that each guest not only has a pleasant stay, but a memorable experience. We will certainly review this and ensure that procedures are followed accordingly as we take cleanliness and standards here at the... More

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Additional Information about Residence Inn Baltimore White Marsh

Address: 4980 Mercantile Rd, Baltimore, MD 21236
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Baltimore White Marsh 3*
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Also Known As:
Residence Inn Baltimore White Marsh Hotel Baltimore
Baltimore Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#34 Business Hotel in Baltimore
Hotel Class
Number of rooms
131

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