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Radisson Hotel at Cross Keys

3.5 of 5 5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210
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Radisson Hotel at Cross Keys
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Radisson Hotel at Cross Keys
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178 reviews from our community

Traveler rating
    52
    65
    45
    14
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brooklyn, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The Radisson is the perfect place to stay if you are attending a squash tournament at Meadow Mills: clean, comfortable, and convenient. And there's a Whole Foods just a few blocks away, so it's easy to stock the room refrigerator. We once stayed downtown, and regretted it - when we were stuck in football traffic, and almost late for a... More

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Baltimore, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel is nice enough with good service. The Scoozi restaurant has amazing food - breakfast and dinner. The frittata for breakfast is so good! Only complaint is that our room did NOT have a sleep number bed - just a plain old bed like you would find in grandma's spare bedroom with scratch sheets that fall off in the... More

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Glen Ellyn, Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel staff is very helpful from check in to check out. Very helpful with complimentary 10 mile shuttle service between hotel and waterfront. Scoozi's restaurant and high end mall adjacent to the hotel provide great options.

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baltimore, United States
1 review
3 of 5 stars Reviewed 1 week ago

Bottom line, I booked and pre paid for a room with 2 beds and when I arrived at 1:30 in the morning there was only a room with 1 king available. Would you get a good night's sleep with 1 parent and 2 17 year olds in 1 king bed?

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Emily D, Portfolio Reputation Manager at Radisson Hotel at Cross Keys, responded to this review

Julia, Thank you for sharing your feedback. We strive to provide the best comfort to all of our guests and appreciate how important your requests are when you travel. I regret that we were not able to honor your request during this visit and apologize for any discomfort this caused you and your family. I hope we have a chance... More

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 1 week ago

I find this hotel to be one of the best deals in the Baltimore area. The location is great. Its off of the beltway and is only minutes away from downtown attractions. Shopping and dining is nearby. The meeting facilities are perfect of mid-size groups. We will return for a third consecutive year.

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Cambridge, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for one night (11/9/14). Everything was delightful. I had a king room that was extremely clean and the amenities were great. There was a nice desk and a chaise upon which to lounge. The television picture was nice. The number bed was a nice touch, too. I would wholeheartedly recommend you seriously consider staying here if you... More

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Emily D, Portfolio Reputation Manager at Radisson Hotel at Cross Keys, responded to this review

Lorenzo, Thank you for choosing us as your hotel during your last visit. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. Your willingness to share your thoughts with us is genuinely appreciated. We look forward... More

Canton OH
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were coming in to visit our son who lives nearby; we stayed at this hotel in 2006 when he started college in Baltimore and remembered it as pricy but great location. This time we called and were told they had no Sat night vacancies, but through Tripadvisor I found Amoma which had rooms for both nights and at a... More

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Emily D, Portfolio Reputation Manager at Radisson Hotel at Cross Keys, responded to this review

BrownSherie, I am pleased that you decided to join us again and that you were able to find availability. We will be sure that the instructions for the Sleep Number bed are removed from that room, a percentage of our rooms are equipped with them. We are working to continue improving the hotel wireless network as the needs of our... More

Ft Worth, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Radisson Cross Keys for a business trip. I had never been to Baltimore before and I was traveling by myself. I appreciated that this was in a gated community. The area was very quiet and I felt very safe. The rooms are very large, comfortable and elegant. Everyone on staff was helpful. The hotel restaurant and... More

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Emily D, Portfolio Reputation Manager at Radisson Hotel at Cross Keys, responded to this review

Karen, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit and that it made you feel more secure as a single traveler. We are so pleased that you had such a pleasant stay and we look forward to... More

Blounts Creek, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

No hot water in the room. Had to take ICE cold showers. Called the desk and they said they would 'look in to it' .... still no hot water ! Went down to the front desk to explain the problem and the rude clerk kept interupting me to pick up the phone and talk to other people .....

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Emily D, Portfolio Reputation Manager at Radisson Hotel at Cross Keys, responded to this review

Howard, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. Please accept my sincere apologies that you were inconvenienced by the cold shower. I regret that our team failed to provide the responsive service that you should... More

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is located in Roland Park which is a beautiful area of Baltimore. Access to the city is convenient via Route 83, but it is not downtown. Access to the Johns Hopkins campus is very good. The hotel has been recently renovated and we enjoyed the new room, bar and dining options. We have stayed here many times and... More

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Emily D, Portfolio Reputation Manager at Radisson Hotel at Cross Keys, responded to this review

Philip, Thank you so much for your loyalty to the hotel. We are so pleased that you have been able to join us over the years. We too are excited about our renovations and appreciate the specific feedback about our improvements. We look forward to your continued visits. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Radisson Cross Keys More

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Additional Information about Radisson Hotel at Cross Keys

Address: 5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel at Cross Keys 3.5*
Number of rooms: 147
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Also Known As:
Radisson Hotel Baltimore
Radisson Baltimore
Baltimore Radisson
Radisson Cross Keys
Radisson Hotel Cross Keys

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