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Radisson Hotel at Cross Keys


Hotel class 3.5 of 5
5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210
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Reviews you can trust

64% Recommend
4.0 of 5 stars 71 reviews
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All (71)
[ Date ] [ Rating ]
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4 of 5 stars
MEDMANNewYork   1 contribution
New York
Oct 19, 2009

Arrived at the Radisson on Friday evening was greeted by a friendly staff. Was staying with a large group attending a wedding. Great location, rooms and common areas were clean. Building was a little worn but who cares as long as the rooms and common areas are clean! Shuttle service was good. The shuttle we had scheduled left and the... more

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4 of 5 stars
msattic   2 contributions
NYC
Aug 26, 2009 | Trip type: Business
1/1 found this review helpful

Most Raddisons I've stayed in are just a little dirty and shabby if you look closely enough, and this one's no exception. But it's an attractive spot, still showing the good bones of its tasteful post-midcentury-modern architecture. The quiet, parklike setting inside a quality shopping mall makes it feel even better. Even once you ferret out the entrance and get... more

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5 of 5 stars
travelingfromboston   1 contribution
boston
Aug 11, 2009

OK, it's not fancy, but....We were ecstatic with the service and the value. The hotel is in a lovely neighborhood of Baltimore, not too far from downtown. We rented a block of rooms for a social event, and we and all the other guests were very pleased. The staff only wants to help. Everything is kept clean. the hotel is... more

Management response from
mike radike, General Manager

Dear Traveling from Boston: Thank you for your feedback during your recent stay with us. I was delighted to hear that our team did a great job for you and that we were responsive during your stay. I'm sorry there wasn't a porter immediately available for you; our drivers do that when needed and if they are busy we call...

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2 of 5 stars
pete1222   70 contributions
NYC
Jul 26, 2009 | Trip type: Business

My business partner and I just got back from the Fire trade-show in Baltimore. We picked this hotel based on price & its ranking on TA. This is the first time for me that the TA ranking was way off base. Great staff BUT absolutely worn & tired looking. My business associate and I were absolutely "shocked" that Radisson would... more

Management response from
mike radike, General Manager

Thank you, Pete1222, for your reivew and for telling me about the issues you encountered while in our hotel. I will share your feedback with members of my team and we will correct the issues you noted. We appreciate you taking the time to write. I was glad to see you found our staff to be friendly and professional. Please...

disappointed
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3 of 5 stars
vsaabi   1 contribution
NY
Jul 16, 2009 | Trip type: Couples

Had a 3 nite stay at the Radisson at Cross Keys. When we arrived the AC was down so we were displaced for 3 hrs while they repaired it. The hotel was older. Room was clean. The bed was hard and could not get the adjustment to work. The hotel offered a free shuttle that would take you to the... more

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4 of 5 stars
mycoda   9 contributions
southeast
Jul 16, 2009 | Trip type: Family

My daughter and I stayed at this Radisson for two nights in one of their two queen bed rooms. We picked this hotel because it was near Sinai Hospital only about 1 1/2 miles away. We were concerned about finding a safe location and felt this hotel was very secure. The hotel is situated in a gated area ,although we... more

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5 of 5 stars
AntigoLS   2 contributions
San Antnio
Jul 4, 2009 | Trip type: Couples

My husband and I really enjoyed our visit to the Radisson at Cross Keys. Friendly staff, nice rooms, and a wonderful location. The hotel is in a gated community with excellent parking, fun shopping and restaurants. The location is so securel The hotel restaurant was delightful but since we stayed for several days we wanted to try other locations too.... more

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5 of 5 stars
GIfishguy99   11 contributions
Somewhere else
Jun 28, 2009 | Trip type: Couples

I stayed here last year from an anniversary getaway. It was a great place with friendly staff and very comfortable sleep number beds. The rooms were great and very quiet. There is a small shopping center right inside the hotel compound with a great restaurant. Only con for this hotel is the location. It is nested in a gated compound... more

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5 of 5 stars
brookeinbethany   1 contribution
Bethany Beach, DE
Jun 23, 2009 | Trip type: Business
1/1 found this review helpful

I frequently travel to Baltimore and usually stay at the hotels in the Inner Harbor area and decided to give the Cross Keys Inn a try after reading the good reviews on Trip Avisor. I was amazed at how beautiful and elegant the hotel was! The grounds were lovely and their is a great shopping village on site. More importantly... more

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4 of 5 stars
tabumuscat   1 contribution
muscat
Jun 8, 2009 | Trip type: Business, Solo travel

did do my nerves a good job -staff were mostly courteous,namely tammy,miss vama(not sure of name), shuttle service guys-carl,john,mike(are these names correct?) the manager, mike it is so nestled away in the woods with some high end boutiques which gave me a feel of america!!!!! more

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Radisson Hotel at Cross Keys Also Known As

  • Radisson Hotel Baltimore
  • Radisson Baltimore
  • Baltimore Radisson
  • Radisson Cross Keys
  • Radisson Hotel Cross Keys
Address: 5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210