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Courtyard by Marriott Baltimore Downtown / Inner Harbor

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1000 Aliceanna St, Baltimore, MD 21202
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Baltimore Downtown / Inner Harbor
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Cheshire, Connecticut
Level Contributor
86 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 18, 2013

I stayed here with family in May 2012, on our way back home from North Carolina. The location is toward the east end of teh Inner Harbor area, and there is a bit of a walk to the major attractions of the Inner Harbor, but it is a very scenic walk along the edge of the harbor. The room itself... More 

Was this review helpful? Yes 1
Detroit, Michigan
Level Contributor
61 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 9, 2013

The lobby/rooms are typical Courtyard, so you know what to expect -- comfortable and convenient. The parking garage is attached to the hotel, which is convenient for a smaller downtown hotel. The location is great. A short walk to the Inner Harbor, and close to Little Italy. There are some nice restaurants within a block, close to the more-expensive Marriott... More 

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Lancaster, Pennsylvania
2 reviews
5 of 5 stars Reviewed March 31, 2013

We booked multiple rooms for a wedding party and had the inherent confusion that accompanies such an event. The staff, especially Tambora were terrific with extra key requests, multiple attempts at early check-in when available and other advice and assistance. I think the location is great for downtown Baltimore. The hotel just finished a renovation and it really has made... More 

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Jacksonville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 25, 2013

i called to make a reservation based on the referrals by the John's Hopkins site when my daughter and i were due to make a trip up to the John's Hopkins Hospital. We were told this was one of the hotels that had discounted rates for patients and their families. When i called i was quoted a rate that was... More 

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

We appreciate you posting your comments about your recent stay at our hotel. I am sorry that there was confusion when you made your reservation and requested the Johns Hopkins’ Patient rate. This rate is traditionally lower than the rate we are selling, but since it also includes breakfast for two adults and taxi vouchers to and from the hospital... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 24, 2013

Came to spend a nice night out with my girlfriends for my best friends bachelorette party from nj, from the moment we got here the staff was rude, and incompetent. We were told out of the 3 rooms we reserved for the night at $236 per room that at least one room would be ready at noon for us to... More 

Was this review helpful? Yes 1
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for comments about your recent stay at our hotel. I know that you spoke to our front office manager on the morning of your departure and based on the information you gave us, we have been able to train our staff on how to better handle situations like this. I truly am sorry that the staff came across... More 

Philadelphia, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 17, 2013 via mobile

I honestly believe that the walls in this hotel are made from 2 pieces of construction paper glued together. I heard every word being spoken by all of the ten people that were in the room next to mine. Before heading out for the night I tried switching rooms but was told the hotel was sold out for the night.... More 

Was this review helpful? Yes 1
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

We appreciate you taking the time to post your comments about your recent stay at our hotel. I am truly sorry that you had this experience at our hotel as we do try our best every day to ensure all of our guests leave our hotel happy and satisfied. Our overnight staff tries to ensure all of our guests can... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 15, 2013 via mobile

I do a lot of business in Baltimore an this is very conveniently located. They're converting the lobby (to the new Courtyard look) and have updated the rooms, adding mini fridges, etc. Wholefoods right around the corner, tons of great restaurants. Super easy for business and/or just being in Harbor East.

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Reston, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 13, 2013

Our stay was during the "makeover" the hotel was getting to the new Courtyard look and feel which I actually look for when travelling on business now. This stay was for pleasure and it was perfect. The construction didn't affect the service or stay. I felt bad for the front desk folks who were set up on a tiny temporary... More 

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for taking the time to post your comments on TripAdvisor about your recent stay. I was happy to read that our front desk agent was able to assist you with updating your Marriott Reward’s information and that you enjoyed our newly renovated rooms. Our renovations are now completely done and based on your comments you should be happy... More 

Macon, Georgia
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 9, 2013

The room was clean and comfortable but the towels were the thinnest I've anywhere but another Marriott. The building is next to the Whole Foods which has lots of tempting take-out and eat-in choices. There are also plenty of restaurants within a block or two. They are under construction but the noises were not bad. The parking was $23 per... More 

Was this review helpful? Yes 1
Portland, Maine
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 7, 2013

Had a great stay at this Marriott Courtyard. There was construction still going on in the lobby area which was closed off but otherwise, the construction did not impact anything else during our vsit. The rooms are beautifully updated, fresh and very clean. The staff were great; quick and easy check in and out. This is a great location. Lots... More 

Was this review helpful? Yes 1
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

We appreciate you taking the time to post your comments about your recent stay at our newly renovated hotel. Our full renovation will be done by the end of March, but all the rooms have been completed and we are in the final phase of the restaurant space. As you stated, all the rooms now have a mini refrigerator in... More 

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