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Courtyard by Marriott Baltimore Downtown / Inner Harbor

3.0 of 5 1000 Aliceanna St, Baltimore, MD 21202
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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330 reviews from our community

Traveler rating
    106
    162
    45
    11
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Baltimore Downtown / Inner Harbor
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New York
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 17, 2014

Courtyard by Marriott is usually a reliable brand, but the Baltimore Inner Harbor rates above the company baseline. In addition to being within walking distance to attractions like Little Italy and the Inner Harbor, the hotel is situated in a "quaint" area of the city, with shops, restaurants, and a movie theater situated nearby. I've stayed at this hotel for... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for being a repeat guest and for taking the time to post your comments about our hotel on Trip Advisor. I am thrilled that you enjoy our hotel and that you find our staff to be both friendly and helpful. As you noted our fitness center can get busy, but one thing it sounds like you do not... More 

Lima, Peru
Contributor
14 reviews 14 reviews
4 hotel reviews
4 of 5 stars Reviewed November 12, 2014

It is worth staying at this hotel where the staff is very friendly and helpful and the location is the best. You have everything nearby, Whole Foods around the corner, and the rooms are clean and simple. Great value for that area of town!

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for staying with us and for your nice review. I am glad our location worked for your visit to Baltimore and that you found our staff friendly and helpful. We hope to see you again soon. More 

Vancouver, Canada
Top Contributor
192 reviews 192 reviews
33 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed November 9, 2014

I have stayed at this location a few times, and find this well situated hotel is geared up for the business traveler; fast efficient service, comfortable rooms with a work desk that really works, very easy to use breakfast facility serving both hot and quick food, and a business working area right in the lobby that is available 24 hours... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Wow, I think you covered about everything our hotel has to offer and then some. We truly value you as a loyal and repeat guest to our hotel and our staff is very excited that you find our hotel comfortable and a friendly place to stay. We look forward to seeing you again soon. More 

Burlington, New Jersey
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 9, 2014

Arrived in Baltimore Inner Harbor, here for a friends birthday. Arrived in town with friends and neighbors. Upon check in a clerk notified us that we would be charged a hold of "$50" onto my account and that it would be refunded in 10-days. I told the clerk I have never heard of such a thing, and to wait 10-days!!!... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I truly am sorry that you did not have an enjoyable experience at our hotel. I have shared your comments with our Guest Service Manager and also with our front desk staff so that we can improve our check in process for the future. Our goal during that process with our guests is to create a welcoming and information environment... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 4, 2014

After being unimpressed with another out of state Marriott, I decided to give it one more try. The Hotel staff were friendly, kind and eager to help me. My room was straightened spotless each day and my quirky stuff (where I leave this and where I put that) was respected to the fullest. Money left out on the counter was... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I have shared your comments with both Denia our Guest Service Manager and our housekeeping staff. They were thrilled that you enjoyed your stay and that you liked the touch of the bottle of water after your run. Thank you for your recent stay and we hope to see you again soon. More 

Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 2, 2014

Great spot to stay for business or pleasure while in Baltimore. The rooms/bathrooms are a bit dated while public areas including the restaurant have been updated more recently. The location is great with plenty of shopping and dining options within walking distance. Sharing a parking garage with Whole Foods is a nice perk. The staff was friendly and efficient. There... More 

Was this review helpful? Yes 1
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I was happy to see that you found our patio area on the 4th floor. As you stated, it is a nice little oasis away from the hustle and bustle below on a nice day. Our location in Harbor East is great for both the business traveller and tourist as it gives our guests easy access to many exciting areas... More 

Columbus, OH
Top Contributor
170 reviews 170 reviews
61 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed October 28, 2014

We hadn’t stayed here in about 3 or 4 years and booked it again after a long hiatus. Since our last visit, the hotel has been renovated and is much nicer than it was a few years ago (which is why we stopped staying here). The hotel is in a great Harbor East location, one block from the waterfront. It... More 

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Wow, thank you for such a detailed review. I know our future guests will find it helpful with all the information you have provided. I am sorry about the confusion with the shampoo and conditioner being mixed up and I will pass along your comments to the housekeeping staff. Hopefully we will see you again soon and not have to... More 

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2014

We just left this hotel. My husband had a convention of ACOI. The waterfront Marriott was booked, so we stayed here. I have no regrets. Whole foods is just steps away and a covered walk through the parking lot. The room was clean & so was the beddin. Housekeeping service was really good! Staff were helpful & friendly. I would... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I was delighted to read that you enjoyed your stay and found our location near the Marriott Waterfront and Whole Foods convenient. I also shared your comments with our housekeeping staff about how clean the room was and how good their service was. Hopefully... More 

Portland, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

The staff were all friendly, and helpful, the place was clean and comfortable.But the best was when I stopped for a nightcap and the bartender told me she loved to sing. The next thing was some really enjoyable live music happening in the bar. Check it out for yourself, and make sure you ask for the singer. The staff will... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay with us and for singing the praises of Marti our evening bartender. She was thrilled when I told her she was mentioned in a Trip Advisor review as she is still fairly new to our staff. I hope we will see you again soon. More 

Dallas, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 13, 2014

Location is the only reason to stay at this hotel. Basically no lobby other than an internet port, and a coffee shop with very limited hours. We arrived around 2:30p and no room was available, so we walked to Fells Point. Upon returning to the front desk we requested a room away from the elevator. This must have set off... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay with us and for taking the time to write a review. I truly am sorry that you were not able to get a peaceful night’s sleep due to noise coming from the housekeepers and from the room next door. I am going to share your comments with our housekeeping staff and remind them how... More 

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Additional Information about Courtyard by Marriott Baltimore Downtown / Inner Harbor

Address: 1000 Aliceanna St, Baltimore, MD 21202
Location: United States > Maryland > Baltimore > Little Italy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Baltimore Downtown / Inner Harbor 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Courtyard By Marriott Baltimore Downtown / Inner Harbor Hotel Baltimore
Baltimore Courtyard
Baltimore Marriott
Hotel Style:
#16 Business Hotel in Baltimore
#21 Romantic Hotel in Baltimore
#27 Family Hotel in Baltimore

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