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Courtyard by Marriott Baltimore Downtown / Inner Harbor

3.0 of 5 1000 Aliceanna St, Baltimore, MD 21202
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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330 reviews from our community

Traveler rating
    106
    162
    45
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lancaster PA
Top Contributor
96 reviews 96 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

We came here for a night away - exactly one year after I last wrote a review of this hotel. I love the location, the room, the staff, the parking, and the price. But I'm mad at myself for not reading my last review about the NOISE in the hallway. We were a few doors away from the elevator and... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I truly am sorry that your stay with us was not satisfactory and that noise from the hallway prevented you from having a peaceful stay. We do try our best to ensure all of our guests enjoy their stay without disturbing other guests, but I can see that we did not provide that for you. Again I do apologize for... More 

Austell, Georgia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

ive never been to baltimore, only through it. i was a bit worried, but this location and staff made our impromptu trip tops! front desk young lady had the best attitude ever. she was pregnant and i hope she becomes a manager soon. she gave directions, maps, and didnt forget anything! i am STILL impressed. awesome rooms, so clean i... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

The front desk agent you mentioned is named Ashley and we are very lucky to have her. She loves connecting with our guests and sharing all the information she knows about the city. I have shared your comments with her and also our housekeeping staff about how clean you found your room. We are all thrilled that you stayed with... More 

Lusby, Maryland
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located in the high end shopping district, near a traffic circle. Convenient to the Power Plant (A $6 cab fare each way) Great location. Staff was friendly and courteous. Room was clean and quiet,

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay with us and for posting your comments. I am glad that you found our hotel in a nice location. As you stated, we are located in Harbor East which gives our guests easy access to the Inner Harbor, Power Plant, Little Italy, and Fells Point. We hope you come back again soon to explore... More 

New York City
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had a wedding to go to at the Four Seasons. The area is nice with several restaurants, shops, movie theatre, and close to the water. Upon checking in, there was a large brown stain on my duvet cover with a nasty smell. I contacted the front desk right away and they sent in a housekeeper to "re-make" the bed. I... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I truly am sorry that you encountered this issue while you were staying at our hotel. I can understand how frustrating it must have been for you when you discovered the spot and I have shared your comments with our entire housekeeping team and our front desk staff. This incident should have been discovered before a guest was ever checked... More 

Fort Worth, Texas, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 25, 2014

In town with parents at Johns Hopkins hospital. Nice location with great restaurants and a Whole Foods attached. Very convenient for twice daily visits to JHUH. Hopkins rates and some of finest staff I've seen in all my years of business travel.

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay with us and for taking the time to write a review. I was so happy to read that you found our staff amazing. They do try their best every day to assist our guests with any needs they may have and when it comes to our Johns Hopkins guests I think they go that... More 

Altoona, Pennsylvania, United States
2 reviews
4 of 5 stars Reviewed December 10, 2014

I am a Johns Hopkins patient and the hotel is on their recommended list. The hotel not only provided a discount on the room but we were provided taxi vouchers to and from the hotel. They do not have a shuttle service and this was their way of helping us out on getting to the hospital. The registration desk was... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

We are glad you enjoyed your stay with us and that you found our beds comfortable. A good night’s sleep is always important and it sounds like we were able to provide that to you. Our front desk staff tries their best to stay on top of all the restaurants in our area and like you said we are sometime... More 

Chicago
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2014

Very pleasant stay. Room very clean and staff very friendly and attentive. Quite atmosphere which is great for a business trip. I found the beds to be way too soft for me but overall a good choice for a short stay!

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay with us and I am sorry that you found our beds too soft. I was happy to read that you found our hotel clean and our staff friendly and will pass all your comments along to our staff. Hopefully you will decide to stay with us again and if you get a room with... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 4, 2014

We chose hotel because I'm a Hopkins' patient and hotel participates in Hopkins' lodging plan. But, our experience went far beyond our expectations and is perfectly situated and equipped for any visitor who's looking for comfort, proximity to Inner/East Harbor amenities, ready transportation and a hotel staff who in all ways seemed dedicated to comfort and guest services. Rooms are... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I truly am happy that you enjoyed your stay at our hotel and that our staff was able to accommodate your last minute requests and changes. We try our best every day to make our guests feel welcomed and no matter the reason for their stay that we try and make their stay comfortable. I have shared your comments with... More 

Chattanooga, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed November 25, 2014

Pleasant Stay, Clean Hotel, Friendly staff. Courtyard predictable. Will stay there again. Hotel is almost directly on the waterfront. A good location for walking, jogging, etc. You can walk to good restaurants, nightlife, etc. Taxi's are abundant. If you are "Marriott" this is a good choice.

Was this review helpful? Yes
PatrickMcmanus, Assistant Hotel Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you so much for your wonderful review. We are pleased to hear that you enjoyed your stay with us and that you felt that our staff was friendly and our hotel was clean. We agree that our hotel is in an excellent location and within walking distance to nice restaurants and various attractions. We would love to have you... More 

SEWELL
Top Contributor
63 reviews 63 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 22, 2014

The staff is fabulous! They checked us in in a timely fashion and helped in anyway they could. We were upgraded to a corner King room which had a small view of the water but very nicely appointed. The bed was extremely comfortable! It is basic however..no frills or fancy decor. (Expected though with this level of Marriott.) They do... More 

Was this review helpful? Yes
PatrickMcmanus, Assistant General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for taking the time to write such a nice review. We are happy to hear that you found our beds to be comfortable and our staff was "fabulous". We are fortunate to have Tambra and happy that she provided you with a timely checkin and excellent service. I am glad that you found our lobby sitting area and... More 

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Additional Information about Courtyard by Marriott Baltimore Downtown / Inner Harbor

Address: 1000 Aliceanna St, Baltimore, MD 21202
Location: United States > Maryland > Baltimore > Little Italy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Baltimore Downtown / Inner Harbor 3*
Number of rooms: 205
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Also Known As:
Courtyard By Marriott Baltimore Downtown / Inner Harbor Hotel Baltimore
Baltimore Courtyard
Baltimore Marriott
Hotel Style:
#16 Business Hotel in Baltimore
#22 Romantic Hotel in Baltimore
#26 Family Hotel in Baltimore

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