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Courtyard by Marriott Baltimore Downtown / Inner Harbor

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1000 Aliceanna St, Baltimore, MD 21202
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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Courtyard by Marriott Baltimore Downtown / Inner Harbor
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355 reviews from our community

Traveler rating
    119
    172
    47
    11
    6
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85
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was at the Courtyard for a couple of nights. Its a pretty good hotel and is at a nice location. Its kinda far if you are traveling from the DC airport (took me over an hour via cab) but is much closer to the Baltimore airport. The hotel was clean and had everything you expect. But the door to... More 

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Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed in Baltimore plenty of times, usually at one of the hotels directly in the inner harbor. This is just a quick walk outside of the inner harbor towards fells point and near little Italy. It's a great area with plenty of other hotels, a movie theater, grocery store, restaurants, and shops. I actually prefer this area over previous... More 

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I was happy to read that you and your friends had an enjoyable stay at our hotel. I think our future guests will find your detailed review very helpful in regards to what our hotel has to offer and also our location. It’s sounds like our location in Harbor East worked well for what you had planned while you were... More 

Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We came to Baltimore for a quick weekend getaway and decided to stay in HarborEast due to location. We booked a simple King room for $258 a night. Good things: The lobby was very nice. Staff was super friendly. The food options were good for a quick bite. (though not open all day). And knowing how tough it can be... More 

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for posting your comments about your recent stay with us. I am sorry about the issues you encountered in your room which were both maintenance and housekeeping types. It sounds like that room needed a little more attention from both of these departments, so I have shared your comments with our team so we can continue to improve... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Recently we visited Baltimore as my daughter got admission in a college there. We decided to stay at Marriot as it is in a good location , close to the main shopping area and college. We reached there quite eary for check in. My elderly moher was travelling and very tired after a long drive. The lady at the reception... More 

Was this review helpful? Yes 1
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay at our hotel and congratulations on your daughter’s admission to one of our local colleges. I was happy to read we were able to get you in a room early in the day so that mother could rest. It sound like you arrived on the O’s opening day which can get a little crazy... More 

Top Contributor
295 reviews 295 reviews
49 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a long-time Platinum Marriott rewards member, and I've traveled for work for 5 of the past six years, mostly staying in Marriotts in the US, and took 2014 off from working to travel internationally for fun, during which time I also stayed at many Marriott properties (including Paris, Rome, Munich, Brussels, London, etc). With this background, it makes sense... More 

Was this review helpful? Yes 1
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Wow is all I can say and thank you. Thank you for taking the time to write such a detailed review so that I can share your comments with all of our departments and they can hear how their outstanding service has made you feel over your past stays with us. I am truly lucky to have such a great... More 

Glen Allen, Virginia, United States
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We got there early and they allowed us to check in. Everyone asked if they could help or do anything to make our stay better. Answered every question with knowledge and a smile. Check out was quick and simple! The hotel was clean and well kept. Easy walk to the waterfront, Aquarium and many shops and places to eat. An... More 

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Our staff tries everyday to make our guests feel welcomed and I am thrilled to be able to read to them your review. They love to hear how their extra efforts are noticed by our guests and that you found them both friendly and knowledgeable. We look forward to your next visit to Baltimore! More 

New Jersey
Contributor
19 reviews 19 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights with 2 teenage sons and my husband. Great location, close to Inner Harbor and lots of shops, restaurants, CVS, Whole Foods (next-door). There's a Starbucks in the Lobby of the hotel and a small bistro for breakfast, lunch/snacks. Access to the parking garage is easy and it was safe ($24/nt). Hotel staff was extremely polite... More 

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

I am delighted that you enjoyed your stay with us and that you found our location great. As you stated, our location gives our guests easy access to the numerous sights, shops and restaurants such as Pazo. We hope to see you again soon. More 

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean rooms with mini fridge. Comfy bedding. Spacious lobby and though there is no restaurant, there is a nice area with snacks, Starbucks and small bar area. Budget friendly option near the waterfront. Within walking distance to Fell's Point.

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PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay with us and for taking the time to post your review. As you noted, we are located near the Fells Point area and also easy walking distance to the Inner Harbor and Little Italy. I was also happy to read that you found our hotel clean and that our beds comfy! We are looking... More 

Bethesda, Maryland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was centrally located; around the corner from restaurants and Whole Foods. Staff were amazing - each and every one was pleasant and helpful. Two staff were particularly outstanding - Brittney Nichols who went out of her way to help me log onto the lobby computer to edit my niece's thesis. Brittany used her personal email account to make... More 

Was this review helpful? Yes
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Thank you for your recent stay with us and for your nice comments about both Brittney and Clarence. It is really special to our employees when they are mentioned by name in a review or guest comment card because as a team we can also recognize their efforts and celebrate with them. I was also happy to read that you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've never wrote a review before, but the Hospitality that we were shown by the Marriott Courtyard staff, was excellent. The room was a nice size, it was very clean, the location of the hotel was great, the parking with the in/and out privileges and was very easy to get to was a big plus. A special thanks to the... More 

Was this review helpful? Yes 1
PatrickMcmanus, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review

Denia is truly a shining star when it comes to great guest service and making our guests feel welcomed. She leads our entire team by example and I was thrilled to read your review to our entire staff so we could all congratulate her on her outstanding service. I want to thank you for taking the time to write this... More 

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