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Holiday Inn Express Baltimore-Downtown

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221 North Gay Street, Baltimore, MD 21202
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Holiday Inn Express Baltimore-Downtown
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278 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tecumseh, Oklahoma
1 of 5 stars Reviewed 4 days ago NEW

My dad made reservations with this hotel confirming we would have a room with double beds as there were 3 of us traveling. After checking in we went to our room to discover there was one bed, and they had made the couch pull out up to resemble a bed. My father is terminally ill with cancer and he was... More 

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Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

I booked this hotel as one of the suggestions for one of the major hospitals in Baltimore as they offer a discount if you are visiting one of the hospitals in Baltimore. When I booked the room, the hotel told me I would have to show proof that I was going to the hospital. Upon check in, the German front... More 

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tampa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Ive seen some reviews about location and breakfast. Yeah the location is not great, but it is only a few blocks walk from the harbor. We walked it several times and were never bothered by anyone. The breakfast is fine. Egg, Sausage, pancakes, cinnamon rolls, biscuits and gravy, cereal, fruit, etc.... Not sure why complaints about this, unless you were... More 

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Binghamton
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

For an older hotel, the rooms were good size. Large bathroom. Included a microwave and refrigerator. There was a hot breakfast every morning and the attendant was very attentive. What really is a perk is their shuttle service. It runs from approximately 8 a.m. until 10:30 p.m. On the hour it leaves the hotel where you would like to be... More 

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Newark, Delaware
2 reviews
5 of 5 stars Reviewed 1 week ago

Went to the Inner Harbor to see Blackberry Smoke @ RamsHeadLive. Decided to stay at the Holiday Inn Express instead of driving back to DE. Dominic was the most helpful informative concierge. He shuttled us to the venue, hooked us up with VIP passes, free drink tickets and all the info we need for the night. We also chose to... More 

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Woburn
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best hotels I have ever stayed at , everyone from the shuttle driver , Domenic to the front desk people to the sales manager , Natalia all the way up to the general manager went out of there way to be helpful.Even the person who helped with the continental breakfast was there to see you... More 

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New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is our fourth return visit to this hotel. You can't beat the convenience of the location so close to the Inner Harbor, Aquarium, world-renowned medical facilities and so much more. The hotel's architecture is just beautiful, and it couldn't be better maintained. The main reason we chose this is the SHUTTLE SERVICE and reasonable on-site parking. All of the... More 

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HIEBaltimoreDtwn, Director of Sales at Holiday Inn Express Baltimore-Downtown, responded to this review

Dear Pat, I can't thank you enough for your kind words about our hotel. Our team is delighted to hear that they are doing a great job and that you even remember their names! They send their warmest greetings! Everybody is looking very much forward to welcoming you soon again to our Holiday Inn Express Downtown! More 

5 of 5 stars Reviewed 2 weeks ago

it is alway good to have nice rooms but what made this hotel special to us was the friendliness of the staff and their willingness to be helpful. Staff members from different departments at some point made efforts to make sure guests felt welcome and had any accommodations they needed. It is near downtown attractions as well as major medical... More 

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HIEBaltimoreDtwn, Director of Sales at Holiday Inn Express Baltimore-Downtown, responded to this review

Dear Marci, Thank you for you great feed back after your recent stay at the Holiday Inn Express Baltimore Downtown. We are happy to hear you found our location convenient and our shuttle service helpful. We are looking forward to your soon return visit! Warm wishes, Your HIE Baltimore Downtown team More 

Allentown, Pennsylvania
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a weekend night at this location to meet some friends and take in an Orioles game. The staff was excellent. They were all friendly and professional. The rooms had recently been remodeled and they were very clean. I stay in Holiday Inn Expresses all over the country and this one was unique and I really liked the... More 

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HIEBaltimoreDtwn, Director of Sales at Holiday Inn Express Baltimore-Downtown, responded to this review

Dear Guest, Thank you so very much for taking the time and writing valuable comments about your stay at our hotel, especially for mentioning our great customer service and comfort of the rooms. I am truly sorry to hear you did not feel safe in the area, but I can assure you we have never had any incidents before and... More 

Accord
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The place is close to the Inner harbor the hotel is very nice I stayed 2 nights and will go back again real soon. The people are very nice the rooms are clean. Breakfast is very good be nice if they changed it every day but you have a good variety, they even have something that makes pancakes wish I... More 

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