We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 69 Baltimore hotels

Holiday Inn Express Baltimore-Downtown

2.5 of 5 Hotel   |   221 North Gay Street, Baltimore, MD 21202
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Baltimore-Downtown to your Saves list
Holiday Inn Express Baltimore-Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #40 of 69 hotels in Baltimore
A recent review
4 of 5 stars reviewed 6 days ago
AmsterdamEnjoyer amsterdam
  • Reviews (179)
  • Photos (69)
  • Amenities
  • Room tips (36)
  • Location
  • More
Write a Review

179 people have reviewed this hotel

Traveler rating
    58
    61
    39
    6
    15
See reviews for
35
41
26
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
amsterdam
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Friendly staff, nice rooms, good breakfast and only ten minutes from the Inner Harbor and Little Italy. This is a very convenient hotel to visit Baltimore. Parking at the hotel is affordable. We were very early and got a early check-in.

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for taking the time to share you experience with us. We value your comments and look forward to your return in the future. More

Mount joy
2 reviews
3 of 5 stars Reviewed 1 week ago

There were a bunch of girls (12) who stayed here this past weekend for my bachelorette party. The hotel itself is nice, horrible location. My maid of honor booked 3 rooms two months in advance for all of us to stay next to each other, that didn't happen. We got there at 2:45, check in was at 3. The rooms... More

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for taking the time to share your most recent experience with us. We really appreciate having the opportunity to have you visit with us and will look at ways to better manage and prepare for guest arrival and specific room assignment request during very busy times. More

Dunbar
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The location of the hotel was frightening, it was like 8 mile. I did like the staff a lot and the room was clean. However- across the hall one night there was a prostitution party literally men were going in and out all night. The shuttle service man was great and funny. The breakfast buffet was bad, the eggs and... More

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for your comments. Having the opportunity to address your concerns will help us to improve the hotel's service, facility and quality. More

Menomonie, Wisconsin
1 review
4 of 5 stars Reviewed 3 weeks ago

This property was a great deal for the price. The hotel was within walking distance of the Inn Harbor which was fantastic. However I would recommend using the hotel shuttle at night. It was not the best neighborhood to be walking in at night. Our room was very spacious and spotless. Overall very comfortable. The hotel staff could not have... More

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for your comments. We value the opportunity to hear from you. More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is clean, friendly, and everything you could ask for from a Holiday Inn Express. However, this is not located in a good neighborhood and guests should be prepared to take cabs or coordinate with the free hotel shuttle for transportation. My boyfriend and I both live in major metropolitan areas and enjoy walking vs cabs, so we are... More

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

We appreciate hearing about your most recent experience and want to remind you that there are other options for transportation other than the hotel shuttle that do not cost but are reliable. The Charm City Circulator is free to the general public and takes passengers to most all major attractions in Downtown Baltimore. The hotel's breakfast is actual a Full... More

York, PA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My girlfriend and I decided to stay here for a one night get away. We chose this hotel due to price and location. The price was cheaper than most of the other hotels that were right in inner harbor, or by the stadium. When we arrived we were greeted by two young ladies. They weren't the nicest people in the... More

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for your comments. The appearance of homelessness in the area is due to the Health Care for the Homeless facility that many people visit the area to receive free medical treatment. The issue relating to the phone system you experienced was resolved immediately following the conclusion of the System Refresh. More

Tempe, Arizona
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked this hotel because it was one of the cheapest near the downtown area. Then I figured out why...it's not at the best part of the downtown area. The hotel itself is clean and wonderful! The rooms are nicely sized especially the bathroom. Many hotel bathroom are cramped and you barely have any room when opening and closing the door.... More

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Your comments are very important to us. Being able to provide a facility that is clean and well maintained cared for by associates who are friendly and caring along with the value of added amenities that include free breakfast, shuttle transportation and Internet access is important to our guest. In addition to having a microwave and refrigerator in the rooms... More

virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our hotel experience had both positive and negative aspects. The room was clean and all amenities decent. Breakfast was average with lots of choices but lower quality food. However I booked a nonrefundable room and after it was already booked I was informed there would be a 15.00 parking charge to park in the hotel lot as their guest. I've... More

Was this review helpful? Yes
Hiebaltimore, Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for your comments. We are proud to know that your hotel accommodations met your expectations. Our rooms are clean and well maintained. The complimentary breakfast items featured on our menu are quality products prepared daily. In addition to the breakfast we provide free Wired and Wireless High Speed Internet Access along with the Shuttle. Which is always in... More

Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 18, 2014

Stayed here to attend family function. Excellent front desk staff. Very attentive. Ericka at the desk was EXTREMEMLY helpful. She gives five star service. I definitely wanted to mention her. Parking is behind the hotel, but I did not find it to be a problem. Lot may be full if you arrive late, but street parking very convenient and free... More

Was this review helpful? Yes
Hiebaltimore, Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for your comments. We really appreciate the opportunity to have you visit with us and will share your comments with all the associates. More

England
Top Contributor
111 reviews 111 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

After having booked this I then read the reviews on here. Granted, it's not in the best part of town but if you're looking for a base whilst in the city then it's ideal. As with any city, use your intuition and be sensible-use a taxi if out late.

Was this review helpful? Yes
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you taking the time to share your experience and views with us. We really appreciate the opportunity to have you visit with us and look forward to your returning in the future. More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Baltimore-Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Baltimore-Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Baltimore-Downtown

Address: 221 North Gay Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Baltimore-Downtown 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Orbitz, Expedia, Tingo, BookIt.com, Priceline, BookingOdigeoWL, Despegar.com, Hotels.com, Otel, Venere and Agoda so you can book your Holiday Inn Express Baltimore-Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Baltimore-Downtown Hotel Baltimore

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
View from room (2)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Room/suite (23)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in downtown Baltimore is now accepting reservations for arrivals after July 26, 2009. Brand new in 2009, the Holiday Inn Express Hotel Baltimore Downtown is conveniently located off I-83 a block away from the city hall in the heart of the city business and government district. The closest downtown hotel with free shuttle to Johns Hopkins Main Hospital and Medical Center, at the back yard of Merci Hospital, and with easy access to the Inner Harbor, the Baltimore National Aquarium, Science Center Museum, The Convention Center, University of Maryland Hospital, Art museum Mount Vernon, Fort McHenry, the Orioles Camden Yard stadium and the Ravens M&T Stadium. Baltimore, Maryland will keep you fully entertained by offering a variety of outdoor activities such as Baltimore Zoo, Power Plant night life, Historic Fells Point, Pimlico Horse Race Track. The 1920 historic, elegant building offers 68 luxuriously appointed guest rooms, including 5 suites equipped with deluxe, new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and free wired/wireless high-speed Internet access.This brand new hotel also features spacious elegant lobby and grand room, Jacuzzi suites, exercise room, business center, meeting room. Stay Smart, we are confident that your stay with us will be a pleasant experience. ... more   less 
Number of rooms
68

See which rooms travelers prefer