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All 69 Baltimore hotels

Holiday Inn Express Baltimore-Downtown

2.5 of 5 Hotel   |   221 North Gay Street, Baltimore, MD 21202
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68%
Ranked #38 of 69 hotels in Baltimore
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
giordano28056 ES of Maryland
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168 people have reviewed this hotel

Traveler rating
    58
    55
    35
    5
    15
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33
36
26
58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
ES of Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was the second time staying at the hotel - the first to see a show downtown and the second time for a Dr's appointment at JHH. The lobby is very impressive and the rooms are very clean and updated. The front desk staff was attentive and helpful. Be very mindful that you will need to pay for parking in... More

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Mt Holly Springs, PA
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for two nights on 4/4 and 4/5 for a relative's surgery at Johns Hopkins. First of all, I would like to say that every staff member we dealt with was extremely helpful and accommodating and the hotel was very clean. I was aware of the parking situation before we arrived, but it is still kind of a pain... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Dear Reneeandsean, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and breakfast. However, we’re sorry we fell below your expectation regarding the parking arrangement. We will look into this concern. I assure you the feedback of our hotel will... More

Los Angeles, California
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited this location more than one time, from the first time i was attracted & impressed with the renovation the owner did to this old building. I love historic buildings. The lobby with the tall old doors will take you back to the 1800. The room was very clean & bigger than some other hotels downtown Baltimore. The Hotel... More

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed March 17, 2014

I recently stayed two days and nights at the Holiday Inn Express (Inner Harbor) Downtown Baltimore and my experience was wonderful..... The ease of booking reservationsa was short and to the point. The rates are similiar and equal to what one would expect from a major hotel chain in a major city's main tourist attraction area, but the Holiday Inn... More

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Dearborn Heights, Mi
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed February 23, 2014 via mobile

You are welcomed at this location by the homeless begging for money before you get to the building. No security. A juvenile correctional building is close by, so you can visit your kids in jail, or someone else's kids. There is a 12.00 parking fee which they tell me was listed, but I did not see it prior to booking.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Dear sfromd, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Texas City, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2014

Great staff! At check-in, we were asked if we would be parking a car. Although we were, because we checked in so late, we were only charged parking for one day, not two. (It's the little things!) The hotel offers free shuttles to and from any location within a 1-mile radius so we didn't have to worry about driving and... More

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Raleigh, North Carolina
1 review
1 of 5 stars Reviewed January 22, 2014

the room was fine but the hotel is not located in a good area of Balimore, the breakfast was not ready at 7:00 AM as it was promised, also I had my strangest experience in this hotel, the phone rang for no reason 3 times every 15 minutes at 3:30 AM so I could not sleep the first night and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Dear Omid-trip, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to address your concerns so we have... More

Cumberland, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2013

My husband and I stayed for two night at the end of November and had a great stay. We scored an awesome price from Priceline and were pleasantly surprised that we had a very short walk to Power Plant/Howl at the Moon. Check in went smoothly and the room was very clean. We went to the front desk to inquire... More

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New York
Top Contributor
52 reviews 52 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 26, 2013

I stayed at this hotel for only one night. Its a good hotel - the staff was very friendly and the room was clean and comfortable. Good breakfast also. Not sure I would stay longer, as there is no pool is the location is not the greatest, but if you need to be in Baltimore for a short stay, this... More

Was this review helpful? Yes 1
Gainesville, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 25, 2013

The hotel is located close to a homeless shelter. People are sleeping on the street just around the corner. The breakfast is great though. They provide many breakfast options. But during my stay, I saw homeless people coming for free breakfast. The hotel also offers complimentary shuttle to anywhere within 1 mile radius, which is good for people who are... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Dear Kanemics, Thank you for your feedback. We are happy to hear you enjoyed the breakfast and found the shuttle service convenient. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how... More

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Additional Information about Holiday Inn Express Baltimore-Downtown

Also Known As:
Holiday Inn Express Baltimore-Downtown Hotel
Holiday Inn Express Baltimore-Downtown Hotel Baltimore
Address: 221 North Gay Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #38 of 69 hotels in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Baltimore-Downtown 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel in downtown Baltimore is now accepting reservations for arrivals after July 26, 2009. Brand new in 2009, the Holiday Inn Express Hotel Baltimore Downtown is conveniently located off I-83 a block away from the city hall in the heart of the city business and government district. The closest downtown hotel with free shuttle to Johns Hopkins Main Hospital and Medical Center, at the back yard of Merci Hospital, and with easy access to the Inner Harbor, the Baltimore National Aquarium, Science Center Museum, The Convention Center, University of Maryland Hospital, Art museum Mount Vernon, Fort McHenry, the Orioles Camden Yard stadium and the Ravens M&T Stadium. Baltimore, Maryland will keep you fully entertained by offering a variety of outdoor activities such as Baltimore Zoo, Power Plant night life, Historic Fells Point, Pimlico Horse Race Track. The 1920 historic, elegant building offers 68 luxuriously appointed guest rooms, including 5 suites equipped with deluxe, new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and free wired/wireless high-speed Internet access.This brand new hotel also features spacious elegant lobby and grand room, Jacuzzi suites, exercise room, business center, meeting room. Stay Smart, we are confident that your stay with us will be a pleasant experience. ... more   less 
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