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All 68 Baltimore hotels

Holiday Inn Express Baltimore-Downtown

2.5 of 5 Hotel   |   221 North Gay Street, Baltimore, MD 21202
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Holiday Inn Express Baltimore-Downtown
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67%
Ranked #39 of 68 hotels in Baltimore
A recent review
5 of 5 stars reviewed 4 days ago
LaLa6299 Alexandria, VA
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188 people have reviewed this hotel

Traveler rating
    60
    64
    41
    7
    16
See reviews for
37
42
28
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Anyone that was on the first floor this past weekend can tell you this was like a scene out of some sort of movie, or episode of PUNKED. There was a dog loose in the hallway (this is a NO PET hotel) They had contractors staying on the first floor that may have had way too many libations started arguing... More

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Alexandria, VA
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Smaller, more intimate property with a courteous and helpful staff. 10 minute walk to the Inner Harbor. Hot breakfast bar complete with an automatic pancake maker! Nicely furnished, comfortable room. If you stay over on a Saturday night you have an added bonus of a farmer's market across the street on Sunday morning. Be warned that since it is a... More

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Hiebaltimore, Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for taking the time share your experience with us. We value your comments. More

West Chester, Pennsylvania
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Found this hotel via a gamble on Hotwire. Even though Hotwire said it was a 3 star, most other sites had it listed no higher than 2.5. Regardless, there was some hesitation about staying here, but it turned out to be a great visit. My expectations were exceeded. The staff was very friendly. The hotel was updated and the room... More

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Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Your comments are a true reflection of the hard work and dedication the employees and investors have committed to make this a great hotel our guest will love. Thank you More

Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We came as a family for my several JH hospital appointments and many tests, so a stressful time for me, but we wanted to see the Inner Harbor and Fell's Point too. Both Erica and James shuttled us around; our first night, the shuttle was ours completely, but the second day and night, a strict time schedule was in effect.... More

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Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

We appreciate hearing for you and look forward to your returning in the future. More

Gulf Shores, Alabama, Usa
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Most importantly, the staff....excellent! "All" friendly,gracious and willing to assist. The room....cleanliness is next to godliness phrase....They meet it. My room was so clean and quiet. My flights were delayed and I did not arrive till after 11:00PM. I just wanted a clean and quiet room. That's exactly what I got. The shuttle service to John Hopkins and the Inner... More

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Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for your comments. It's always good for the associates to hear how well they are doing. More

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I experienced the worst check-in experience in my life by Samuel, the night auditor. We arrived around 12 AM on a friday night looking to check into two rooms. I had called earlier in the week and requested for my two rooms to be near each other. Once I arrived, I was told that I could not have them near... More

Was this review helpful? Yes 1
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Please accept my apology for for your experience as described with this associate. We will address the concerns you have raised about this specific associate and will take the appropriate action to correct. As you also expressed, Leticia is a prime example of the attitude pervasive throughout the hotel displayed by our hotel staff.. More

Virginia Beach
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location . friendly staff . bad traffic around but hey its Baltimore . rooms are average . nice lobby . I stay here often due to traveling for work. Its a lot better then a lot if the other hotels in this area.

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Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for taking the time to share your experience with us. More

Chicago, Illinois
Top Contributor
76 reviews 76 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The is an old bank building converted to Holiday Inn Express, so most every room is different. Well designed; the windows are sealed for quiet, but it's still a city and the noises are around. The furniture is comfortable and the rooms clean.

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Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank your for sharing your experience with us. More

pennsylvania
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff is very friendly. The hotel is dated, but kept up well. The rooms nice and clean. We were not that far from the harbor and all the action. We don't mind walking, so the location was great. It was about a ten minute walk to the harbor. They have a free shuttle service, which is a plus. James... More

Was this review helpful? Yes 1
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for taking the time to share your comments with us. We appreciate hearing from you and will make certain James is made aware of your acknowledgement of his performance. More

amsterdam
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly staff, nice rooms, good breakfast and only ten minutes from the Inner Harbor and Little Italy. This is a very convenient hotel to visit Baltimore. Parking at the hotel is affordable. We were very early and got a early check-in.

Was this review helpful? Yes 1
Hiebaltimore, General Manager at Holiday Inn Express Baltimore-Downtown, responded to this review

Thank you for taking the time to share you experience with us. We value your comments and look forward to your return in the future. More

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Additional Information about Holiday Inn Express Baltimore-Downtown

Address: 221 North Gay Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Baltimore-Downtown 2.5*
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Also Known As:
Holiday Inn Express Baltimore-Downtown Hotel Baltimore

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in downtown Baltimore is now accepting reservations for arrivals after July 26, 2009. Brand new in 2009, the Holiday Inn Express Hotel Baltimore Downtown is conveniently located off I-83 a block away from the city hall in the heart of the city business and government district. The closest downtown hotel with free shuttle to Johns Hopkins Main Hospital and Medical Center, at the back yard of Merci Hospital, and with easy access to the Inner Harbor, the Baltimore National Aquarium, Science Center Museum, The Convention Center, University of Maryland Hospital, Art museum Mount Vernon, Fort McHenry, the Orioles Camden Yard stadium and the Ravens M&T Stadium. Baltimore, Maryland will keep you fully entertained by offering a variety of outdoor activities such as Baltimore Zoo, Power Plant night life, Historic Fells Point, Pimlico Horse Race Track. The 1920 historic, elegant building offers 68 luxuriously appointed guest rooms, including 5 suites equipped with deluxe, new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and free wired/wireless high-speed Internet access.This brand new hotel also features spacious elegant lobby and grand room, Jacuzzi suites, exercise room, business center, meeting room. Stay Smart, we are confident that your stay with us will be a pleasant experience. ... more   less 
Number of rooms
68

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