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Baltimore Plaza Inner Harbor

110 Saint Paul Street, Baltimore, MD 21202 (Formerly Quality Inn Downtown Baltimore)
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1 room 1 adult
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217 Reviews from our TripAdvisor Community

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Milford, Delaware
1 review
1 of 5 stars Reviewed 4 days ago NEW

We booked our hotel TWO MONTHS in advance. At the time we booked, they were a "Quality Inn". Apparently, they were bought out and now they are the "Baltimore Plaza Hotel". When this changeover took place, they messed up our reservation. Although I have an email for the original booking, they insisted my booking was cancelled because I was a... More 

Helpful?
Thank Megan M
Sterling, Virginia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 15, 2015 via mobile

My room was very comfortable, but the staff people at this inn just don't care about their guests. I have never stayed in a hotel where the maids didn't take away dirty towels, the room wasn't cleaned, the business center equipment didn't work ( and no offer was made to help me!!), the breakfast menu included sour milk--and one morning... More 

Helpful?
2 Thank Jane J
Saint John, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 25, 2015

My husband and I stayed at the Quality Inn with excellent customer service, clean rooms, wide variety off breakfast choices, quite floors, clean fresh smell in hallways. This inn deserves 5 stars in all. Manager Maulik Patel went above and beyond to accomanidate our request. I would recommend this Quality Inn to anyone travelling to Baltmore on business or pleasure.

Helpful?
1 Thank agnes j
London, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 23, 2015

I stayed at the Quality inn in October 2015. Upon arrival and after several calls in the days before, the person at the front desk couldn't find my booking, but there was availability so they checked me in anyway. I had booked through booking.com, but the person insisted to charge me 400$ more. Had to call costumer service of booking.com... More 

Helpful?
1 Thank Happy-JSJ
Austin
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 20, 2015

The Quality Inn has excellent value for a downtown location. The pluses are that it's in the center of town, it s boutique like, and has an updated look in the rooms. In my opinion the big negative is the amount of vagrants that hang around this area in the evening. From a walk the inner harbor area to the... More 

Helpful?
2 Thank Atxguy
Brooklyn, New York
Level Contributor
138 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed October 10, 2015

The only thing this place has going for it is the location. Downtown, close to conference venues. Everything else is going too but downhill. Malfunctioning light fixtures that don't get fixed. Housekeeping that unilaterally decides to save the Earth by showing up only every other day to clean the room (most places let you elect to have room cleaning skipped).... More 

Helpful?
1 Thank gordonsmc
St. Petersburg, Russia
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed September 29, 2015

We stayed in “Quality Inn Downtown Baltimore” one night in September 2015. Hotel is situated in central part of Baltimore. It took only ten minutes get “Walter’s Museum” and fifteen minutes to get Inner Harbor by walk. Of course this is not the best hotel in Baltimore but centrally located, equipped with all necessary. Breakfast was good. Wi-Fi and air... More 

Helpful?
2 Thank Oleg N
Dunmore, Pennsylvania
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 11, 2015

Had a wonderful stay from start to finish! I called earlier on the day of arrival and they let me know that I was able to check in early. The front desk agent was very helpful I wish I could remember his name. He let us know how far we were from everything. Very helpful! The room was clean and... More 

Helpful?
1 Thank Eileen M
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 30, 2015 via mobile

Idk where to start. I can tell u right now that the pictures that the hotel supplies aren't even from that hotel. The hotel and I have two different ideas of the term "quality". There's burn holes in the sheets and dead bugs in the pool. And don't even get me started about the smell comeing from the pool water.... More 

Helpful?
1 Thank Camille A
Highland Park, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 26, 2015

It is located in a gross little plaza on a main road. Breakfast room has a terrible smell, like old eggs, when you walk in, and it's really old and dank. The whole place just feels dirty in and around the lobby- really old dirty carpets, etc.. Free wifi was really slow. Nevertheless, room was clean and and had comfy... More 

Helpful?
2 Thank ljfrazee
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