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Best Western Plus BWI Airport North

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6055 Belle Grove Rd, Baltimore, MD 21225-3261
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Best Western Plus BWI Airport North
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216 Reviews from our TripAdvisor Community

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Arlington, VA
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this hotel for an evening prior to the departure for vacation and used the hotel's park, sleep, and stay feature by booking directly through the Best Western website. Staying here provided a stressful beginning and end to our otherwise amazing trip. Here are my concerns (and where possible, compliments): Shuttle -- The shuttle experience... More 

Helpful?
Thank worktotravel14
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, and regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill. More 

Portland
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I really enjoyed my experience with this property. The hotel was very close to the airport. The hospitality was wonderful. The staff was very friendly and professional. Check In and Check Out was a breeze. The room and bathroom were clean. For the price and experience I would comeback.

Helpful?
Thank Adam W
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

Everyone here at the Best Western Plus BWI Airport North would like to thank you for your good review. We look forward to seeing you again on your next trip our way. More 

Easton, Maryland
Level Contributor
108 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel because it was supposed to be close to BWI along with an airport shuttle. We did have a blizzard in the Baltimore area but by Sunday the major roads were completely clear. I took the Bay Runner shuttle to BWI airport Sunday afternoon. I get to the airport and call the hotel for the shuttle and... More 

Helpful?
Thank Specman728
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More 

Travelers are raving about these Baltimore hotels

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is no more than 5 minutes from the airport which was convenient for me since I arrived late and just wanted to sleep. The service was excellent, very friendly staff. I have no complaints about this hotel!

Helpful?
Thank Snick3rzz
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

We always enjoy hearing from our return guests and would like to thank you for posting such a pleasant review. We hope to see you again on your next trip our way. More 

Richmond, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was very surprised to see how nice this hotel is and the price that I paid. Everything is in working condition, nice tv with tons of Direct TV channels , a nice table that served great for dinner and comfortable bed. The room is clean and the staff is very friendly, they do need to provide a jacket for... More 

Helpful?
Thank FelixAB
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

We are glad we were able to surprise you so much and that our hotel the Best Western Plus BWI Airport North is one you will return to. Thank you for your good review and we look forward to seeing you again soon. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Our family stayed at BW, BWI before a very early flight to Denver for a ski trip. We left just before the "Big Snow, Jan 2016" We dreaded what we would find on our return, Mounds of snow on our cars and in the parking lot. But NO! All three cars were cleaned of snow, the little mound behind my... More 

Review collected in partnership with Best Western

Helpful?
Thank marygY3825WP
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

We here at the Best Western Plus BWI Airport North would like to thank you for your good review. We hope you get the chance to stay here with us again on your next trip. More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stopped here to take a driving break and were pleasantly surprised by how friendly the staff was. There was an issue with the rooms smelling like smoke on the first floor which was taken care of immediately by the night manager Aaron. He gave us the best rate for the evening, upgraded our room to a suite, and knocked... More 

Helpful?
1 Thank Meff L
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

We are glad you enjoyed your stay here and had time to recharge before the rest of your trip. Thank you for your good review and we hope you return again soon. More 

St.Catharines
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here prior to going on a cruise we booked this hotel because it offered free shuttle from the airport and to the cruise port. The rooms were comfortable, the breakfast was average and the shuttle service was good. The only complaint was there were no sit down restaurants close to the hotel. There is a drive thru checkers and... More 

Review collected in partnership with Best Western

Helpful?
1 Thank DORSEY M
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

We are glad to read you enjoyed most of your stay here with us and were comfortable. Thank you for your good review and we hope you can return again soon. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

The only thin that was halfway decent here was the breakfast, which wasn't that great anyway. Housekeeping is lazy and the staff is rude. This needs to be addressed and fixed asap, for the price I paid there is no excuse for not having decent housekeeping or maintainence staff. The room was dirty upon check in, the hot water didn't... More 

Helpful?
Thank Azriel S
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

Thank you for taking the time to provide feedback regarding your stay.I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

maryland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was good, but the rest room in the first two rooms had a mold issue. The staff was extremely professional and polite. Had knowledge of how to make the guest feel comfortable. The kitchen staff was simply put excellent.

Review collected in partnership with Best Western

Helpful?
Thank Richard C
KanaHotelGroup, Manager at Best Western Plus BWI Airport North, responded to this review

We are glad you found our staff polite and professional and I would like to apologize for the issues that you reported and would like you to know we are looking into it. I hope to have a future opportunity to regain your confidence and goodwill the next time you are in our area. . More 

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