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All 59 Baltimore hotels

Pier 5 Hotel

3.5 of 5 Hotel   |   711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
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Ranked #9 of 59 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
atravellingman Ossining, New York
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733 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ossining, New York
Top Contributor
75 reviews 75 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We were assigned to this hotel by our corporate travel agency, and had no real expectations. However a quick look at the website showed that it was an attractive "boutique" hotel, and looked nicer than the standard Marriott/Sheraton/Hilton routine. We happened to call to make a minor change, and the front desk staff was very helpful and made some suggestions... More

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

atravellingman, thank you for leaving us a phenomenal review, and thank you for choosing to stay with us. We're happy to hear you enjoyed your experience at our property. We're thrilled to hear how happy you were with the service you received! We're very fortunate to have a team that works tirelessly to ensure all our guests are well taken... More

gorgeous hudson valley
Top Contributor
145 reviews 145 reviews
95 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've walked by the hotel several times and always wanted to stay there because of the waterfront balcony rooms. Never gave it any more thought because I figured it was going to be very costly--I was wrong, it is an affordable hotel, with 2 great (although chain) restaurants on the premises. There is the main floor which houses the lobby... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

2toots, thank you for leaving us a fantastic review and thank you for choosing to stay with us! We're thrilled to hear you finally decided to come in and give us a try! We're so happy to hear how pleased you were with your accommodations. From a clean and comfortable bed to a beautiful view, our team works hard to... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved our stay at Pier 5, Perfect location, staff & beautiful room overlooking the harbor. Kevin and staff were kind, funny and gracious at all times. Crabby Hour, Chocolate Event & Breakfast A+++++++. This will be the only hotel for us, when doing our annual Baltimore trip. On the weekend we stayed the hotel hosted 2 weddings and a large... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Kathryn N, thank you for leaving us a spectacular review and thank you for choosing to stay with us! We're absolutely thrilled you had an enjoyable experience at our property. Nothing makes us happier than hearing your kind words regarding the service you received, especially from Kevin. We're so fortunate to have team members like Kevin who truly bend over... More

Paris, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I were there for a long weekend in October, and we couldn't have been more pleased. The property is right in the heart of the Inner Harbor, next to a Water Taxi stop, walking distance to nearly everything. It's a beautiful hotel, the staff were wonderful, and our mini suite was top notch. Kevin was a great... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Frances R, thank you for leaving us a wonderful review and thank you for choosing to stay with us. It's great to hear you and your husband enjoyed your weekend away at the Pier 5. Nothing makes us happier than hearing your kind words regarding our staff. We're fortunate to have a group of dedicated and hardworking individuals who go... More

Eldersburg, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night at the Pier Five and absolutely loved it! We were lucky enough to snag an Amazon Local deal and it would have been worth the money at full price as well. The staff is polite, accommodating and very welcoming. We were running behind so we missed the Saturday chocolate event, which they were taking down as... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Zanne63, thank you for leaving us a spectacular review and for choosing to stay with us. We couldn't be happier to hear you enjoyed your night with us at the Pier 5. We hope you're able to enjoy our Chocolate Event during your next stay with us! It's definitely a guest favorite, and we know you'll love it. We're happy... More

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Every time I come to Baltimore I stay at the Pier 5 Hotel. Great location on the edge of Inner Harbor/Little Italy and very fair rates. The staff is great as well. The GM who usually runs Crabby Hour (a complimentary happy hour with some sort of crab entree to sample) every week day from 5:30-6:30 at the hotel especially... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

SRob9985, thank you for choosing to stay with us and thank you for leaving us a fantastic review. We're thrilled to hear you continue to come back and stay with us at the Pier 5. It's wonderful to hear such kind things about our staff. We're very lucky to have the individuals we do- they'll go above and beyond to... More

Poulsbo, Washington
Top Contributor
54 reviews 54 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at Pier 5 Hotel with a group of about 50 coworkers for a planning conference. The guy who checked many of us in (Keith or Kevin - I was determined to remember his name but forgot it) was wonderful: hospitable, warm, friendly, efficient. Texted me when my room was ready. The hotel was an ideal spot for the conference... More

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

moreworld2c, thank you for leaving us a spectacular review and thank you for choosing to stay with us. We couldn't be happier to hear how much you enjoyed your experience at our property. It's wonderful to know how much you and your coworkers enjoyed our location! We're fortunate to be able to give our guests convenient access to some of... More

Fort Myers, Florida
Top Contributor
87 reviews 87 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I found this place by accident .... made a reservation for one night, walked in looked around and promply bought another night. We were in Baltimore doing tourist stuff. It has two other sister properties nearby in the inner harbour area. This one has sort of an Alice in Wonderland motiff. The Staff were all fabulous and... More

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Rich062, thank you for leaving us a spectacular review and for choosing to stay with us. We're thrilled to hear how much you enjoyed your stay at our property. We're happy you were able to take advantage of our wonderful location during your stay with us! We're fortunate to be able to give our guests access to some of the... More

Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 6 days and found this hotel close. Close to nearly everything inner harbor, Little Italy, Fell's Point, even Federal Hill, great for walking or hopping on the free bus. The hotel was also close. Close to having good wi-fi, close to having a good fees for the TV, close to not giving a 1:00 PM check-out after 6 days.... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Luigi T, thank you for leaving us a review and for choosing to stay with us. We're happy to hear that, overall, you had an enjoyable experience at our hotel. We're very fortunate to have the location that we do. Our guests are able to take advantage of some of the best of Baltimore's attractions in the Inner Harbor, Fell's... More

Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Average room in the heart of the harbor. Easy walk to Aquarium, Fells Point, shopping and numerous restaurants. Enjoyed crabby hour one evening - crepes stuffed with crab mixture and local wine and beer. Valet parking pricey (typical for this area) but convenient. Courteous, helpful staff and housekeeping service.

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

cope2945, thank you for leaving us a fantastic review and for choosing to stay with us. We're thrilled to hear you had an enjoyable experience at our property. We're happy you were able to take advantage of our wonderful location! It doesn't get much better than walking out our doors and being able to easily explore the Inner Harbor and... More

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Hotel Summarization (Beta)

What travelers say

  • Inner Harbor(24)
  • Great location(9)
  • Crabby hour(5)
  • Very clean(4)
  • Fells Point(4)
  • Friendly and helpful(4)
  • Ruth Chris steakhouse(3)
  • Little Italy(3)

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pier 5 Hotel 3.5*
Number of rooms: 64
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore

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