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All 59 Baltimore hotels

Pier 5 Hotel

3.5 of 5 Hotel   |   711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
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Ranked #9 of 59 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
halfwitt Windsor, PA
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739 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, PA
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Pier 5 for one night recently. We really liked the architecture of the building and you can't beat the waterfront location. Staff was outstanding - very helpful and very courteous. Our only complaint, and it's minor really, is that the rooms seem to be showing their age. Wallpaper was peeling in our room. The only light in... More 

Was this review helpful? Yes
Gettysburg, Pennsylvania
Top Contributor
69 reviews 69 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very clean hotel conveniently located near the Aquarium, Pier Six, The Maryland Science Center, the Inner Harbor, and great restaurants. (Ruth's Chris and McCormick and Schmick's are onsite). The rooms are well appointed and the meeting space is adequate for small meetings. Breakfast was provided for our meetings and it was very good. The beds were very comfortable and the... More 

Was this review helpful? Yes 1
Brett_Henry_PierV, General Manager at Pier 5 Hotel, responded to this review

Dear Suzannah, Thank you for taking time from your day to let others know of your experience at our hotel. I am grateful that you appreciated many aspects of the hotel including our breakfast and your room. We look forward to your return, whether that be for business meetings or leisure purposes. Brett More 

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here while we were in town to see a concert last week. From the website, it looked like a nice place, was on the water and advertised a 'balcony'. It was one of the more expensive places in town at $200 a night through Groupon. The Hilton was booked solid so, we purchased the room. For the price,... More 

Was this review helpful? Yes 2
Euro-Traveler-1971, General Manager at Pier 5 Hotel, responded to this review

Dear JennaM, Thank you for your feedback! As a visitor to TripAdvisor can see, we take great pride in our service and our boutique experience. When we are faced with a challenge, it is our priority to address and correct it immediately. By coincidence, our first groupon promotion in almost a year has gone live this weekend. Perhaps your reservation... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My girlfriend and I stayed at pier V last month. The hotel was very clean, very friendly employees, and a great location. The breakfast buffet was awesome. Were hoping to get a harbor view balcony room next time, they didnt have any available when we stayed. -Blase Garrecht

Was this review helpful? Yes 1
King George, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My boyfriend surprised me with a little getway for my birthday to Pier 5 in Baltimore. Awesome location right next to the Aquarium. The free crabby hour with beer and wine was fun! Every employee was wonderful from the time we checked in. We had a balcony room that overlooked the harbor. We will definately stay here again!

Was this review helpful? Yes 1
Chrissy A, Guest Relations Manager at Pier 5 Hotel, responded to this review

Dear JL C, Your kind words mean a great deal to each member of our staff. We especially appreciate when our guests share their special occasions with us. We are fortunate to be located on the water in the middle of the Inner Harbor. It is a pleasure to have the best collection of individuals in Baltimore to execute our... More 

Ossining, New York
Top Contributor
75 reviews 75 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 17, 2014

We were assigned to this hotel by our corporate travel agency, and had no real expectations. However a quick look at the website showed that it was an attractive "boutique" hotel, and looked nicer than the standard Marriott/Sheraton/Hilton routine. We happened to call to make a minor change, and the front desk staff was very helpful and made some suggestions... More 

Was this review helpful? Yes 3
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

atravellingman, thank you for leaving us a phenomenal review, and thank you for choosing to stay with us. We're happy to hear you enjoyed your experience at our property. We're thrilled to hear how happy you were with the service you received! We're very fortunate to have a team that works tirelessly to ensure all our guests are well taken... More 

gorgeous hudson valley
Top Contributor
145 reviews 145 reviews
95 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed November 13, 2014

We've walked by the hotel several times and always wanted to stay there because of the waterfront balcony rooms. Never gave it any more thought because I figured it was going to be very costly--I was wrong, it is an affordable hotel, with 2 great (although chain) restaurants on the premises. There is the main floor which houses the lobby... More 

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

2toots, thank you for leaving us a fantastic review and thank you for choosing to stay with us! We're thrilled to hear you finally decided to come in and give us a try! We're so happy to hear how pleased you were with your accommodations. From a clean and comfortable bed to a beautiful view, our team works hard to... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2014

Loved our stay at Pier 5, Perfect location, staff & beautiful room overlooking the harbor. Kevin and staff were kind, funny and gracious at all times. Crabby Hour, Chocolate Event & Breakfast A+++++++. This will be the only hotel for us, when doing our annual Baltimore trip. On the weekend we stayed the hotel hosted 2 weddings and a large... More 

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Kathryn N, thank you for leaving us a spectacular review and thank you for choosing to stay with us! We're absolutely thrilled you had an enjoyable experience at our property. Nothing makes us happier than hearing your kind words regarding the service you received, especially from Kevin. We're so fortunate to have team members like Kevin who truly bend over... More 

Paris, Texas
1 review
5 of 5 stars Reviewed November 3, 2014

My husband and I were there for a long weekend in October, and we couldn't have been more pleased. The property is right in the heart of the Inner Harbor, next to a Water Taxi stop, walking distance to nearly everything. It's a beautiful hotel, the staff were wonderful, and our mini suite was top notch. Kevin was a great... More 

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Frances R, thank you for leaving us a wonderful review and thank you for choosing to stay with us. It's great to hear you and your husband enjoyed your weekend away at the Pier 5. Nothing makes us happier than hearing your kind words regarding our staff. We're fortunate to have a group of dedicated and hardworking individuals who go... More 

Eldersburg, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed one night at the Pier Five and absolutely loved it! We were lucky enough to snag an Amazon Local deal and it would have been worth the money at full price as well. The staff is polite, accommodating and very welcoming. We were running behind so we missed the Saturday chocolate event, which they were taking down as... More 

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Zanne63, thank you for leaving us a spectacular review and for choosing to stay with us. We couldn't be happier to hear you enjoyed your night with us at the Pier 5. We hope you're able to enjoy our Chocolate Event during your next stay with us! It's definitely a guest favorite, and we know you'll love it. We're happy... More 

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Hotel Summarization (Beta)

What travelers say

  • Inner Harbor(24)
  • Great location(9)
  • Crabby hour(5)
  • Very clean(4)
  • Fells Point(4)
  • Friendly and helpful(4)
  • Ruth Chris steakhouse(3)
  • Little Italy(3)

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pier 5 Hotel 3.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore
Hotel Style:
#5 Family Hotel in Baltimore
#7 Romantic Hotel in Baltimore
#13 Business Hotel in Baltimore

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