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All 68 Baltimore hotels

Pier 5 Hotel

3.5 of 5 Hotel   |   711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
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77%
Ranked #13 of 68 hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
bobby g
  • Overview
  • Reviews (674)
  • Photos (150)
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  • Amenities
  • Q&A (1)
  • Room tips (124)
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674 people have reviewed this hotel

Traveler rating
    396
    124
    62
    47
    45
See reviews for
133
265
27
111
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is situated right in the heart of the harbor. We had a water side view. We upgraded to the Jacuzzi suite which was absolutely fantastic. It had 6 windows, view of harbor, and we could hear a concert on PIER 6. The staff was very personal. We had breakfast vouchers and the food was great. There is crabby... More

Was this review helpful? Yes
Dayton, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

When I checked in I found they didn't have any double bed rooms left. The staff quickly fixed the issue & I couldn't have been happier. The room was super clean and had a nice view. The staff was super friendly & we loved "crabby hour". The location was great, and easy walking distance to the aquarium & ships. My... More

Was this review helpful? Yes
Danville, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is my 4th visit to Baltimore and my second stay at Pier 5 Hotel. The last time I was a guest here I was recovering from cancer surgery for a couple days in town before traveling home. The hotel staff was awesome and made my visit a pleasure and very memorable. This trip, my daughter was a patient at... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

David R, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us once again. We are extremely happy to hear you enjoyed your stay at our property. From reading your review, we saw you mentioned how happy you were with our staff, especially AJ. We’re very lucky to have a... More

Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 5 days ago NEW

Pier 5 hotel we can not say enough about. The hotel is beautiful, clean, rooms are very nice and the staff is wonderful! I made the reservation and received an email from Kevin who is the assistant manager asking if I needed any help planning our trip. He was so helpful and thoughtful when it came to my every detail.... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Joe and Janene H, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you had an enjoyable experience for your celebration. From reading your review, we're thrilled to hear you thought our staff was pleasant and helpful. We're lucky to have an amazing... More

Chatham, Illinois
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I plus our son, daughter and son in law stayed here for three nights. Ron and I have been to Baltimore several times but this will be our hotel from now on. It is located right in the heart of the Inner Harbor within walking distance of shopping, restaurants, and activities for every age. The hotel is... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Weeksey75, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you and your entire family had an enjoyable experience during your time at our property. From reading your review, we saw you mentioned how much you loved our location. We're fortunate to be... More

Williamsburg, Virginia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I live in Virginia. We wanted to come up to Baltimore to see The Ravens open practice (July 28th) and go to an Orioles game the following night. Also, being from Baltimore, we wanted to visit a favorite restaurant of ours. After a search, we found that The Pier 5 Hotel was a perfect location to do... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

MelWilliamsburg, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you had an enjoyable experience during your time at our property. From reading your review, we saw you mentioned our incredible staff. We're fortunate to have a group of individuals who go above... More

Baltimore
1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel in the middle of the inner Harbor area, right next to the Aquarium. Very comfortable rooms. Extremely friendly and helpful staff who really make for an enjoyable stay. Don't miss the weekday evening Crabby Hour - what a great way to start the evening. We already booked our return visit!

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

KSloughfy, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you had an enjoyable experience during your time at our property. From reading your review, we saw you mentioned how helpful and friendly our staff is. We're lucky to have such a great... More

HEATH
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the hotel. The staff was friendly and helpful. Close to lots of attractions, the inner harbor, great restaurants and bars. We had a high school reunion here and loved it for the location

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Deeann D, thank you for writing a great review, and we'd also like to thank you for choosing to stay with us. We are happy to hear you had an enjoyable experience during your High School Reunion at our property! From reading your review, we saw that you loved our location. We’re fortunate to be in a location that allows... More

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had an excellent stay at Pier 5. I was met by an excellent staff that eased my travel beginning with a take charge baggage handler that secured my luggage to an excellent manager and check-in staff. The staff was informative, friendly, concerned about my needs and plans. The room was immaculate with a lovely view with decor that was... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Annette H, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you had an enjoyable experience during your time at our property. From reading your review, we saw you mentioned how happy you were with our staff. We’re very lucky to have a... More

Maryland
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Pier 5 once again for a short weekend getaway. We're from Baltimore, but when we are lucky enough to get a free weekend, we like to escape to the Pier 5. The rooms are always clean and comfortable, and you can't beat the views from the rooms. The staff is also always... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

bmrgrl76, thank you for writing a spectacular review, and we'd also like to thank you for your continued patronage. We are extremely happy to hear you continue to have an enjoyable experience at our hotel! From reading your review, we saw you mentioned you loved our location. We’re thrilled to hear our beautiful views allow you and your husband to... More

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Hotel Summarization (Beta)

What travelers say

  • Inner Harbor(24)
  • Great location(9)
  • Crabby hour(5)
  • Friendly and helpful(4)
  • Very clean(4)
  • Fells Point(4)
  • Little Italy(3)
  • Ruth Chris steakhouse(3)

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pier 5 Hotel 3.5*
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#10 Family Hotel in Baltimore #13 Romantic Hotel in Baltimore #14 Business Hotel in Baltimore
Hotel Class
Number of rooms
64

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Pier 5 Hotel and other travelers.
1 question
21 hours ago

See all questions (1)

Questions? Get answers from Pier 5 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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