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All 63 Baltimore hotels

Pier 5 Hotel

3.5 of 5 Hotel   |   711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
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Ranked #9 of 63 Hotels in Baltimore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Nick S Philadelphia
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722 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia
Contributor
19 reviews 19 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just stayed at Pier 5 Hotel over the weekend in Baltimore and while there were some great aspects of the hotel there were equally some negatives. Lets start with the positives: Location, location, location: You will not find a hotel closer to the inner harbor area. Literally just a 5 minute walk to the Aquarium and restaurants. Staff: The... More

Was this review helpful? Yes 4
Zurich, Switzerland
Top Contributor
165 reviews 165 reviews
74 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location but facilities are basic although there are two restaurants attached. On getting the bill we were charged $9 plus for hotels services which is a new one on me. Apparently this was for the bottle of water and wifi etc. Nobody told us on checking in so it basically adds another 5% to the room rate. I must... More

Was this review helpful? Yes 2
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Royandchristine, Thank you for visiting the Pier 5 Hotel during your stay in Baltimore! We are glad that you enjoyed the location. Our Destination Package Fee includes the following: -Crabby Hour M-F with local beer, wine and a crab appetizer -Chocolate Event on Saturday with Chocolate/Caramel Fountains and Champagne -High Speed Wireless Internet Access -Local and Long Distance Telephone Calls... More

Pittsburgh
1 review
4 of 5 stars Reviewed 1 week ago via mobile

we had the pleasure of spending this weekend at Pier 5. This being our first visit to Baltimore- I relied on reviews on trip advisor to assist me in choosing a hotel. I'm glad that I chose this one. The location is perfect- permitting walking to all inner harbor locations as well as little Italy. A shuttle is available if... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Michele F, thank you for leaving us a fabulous review and for choosing to stay with us. We're happy to hear you had an enjoyable experience at our property. We're pleased to hear you were able to take advantage of our wonderful location! Our location allows us to give our guests access to the best that Baltimore has to offer... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We live 20 minutes away and decided to stay downtown for a mini anniversary celebration. This hotel is at a fantastic location. Close to all the attractions, but not too noisy or busy. The rooms with a balcony are a must! Ruth Chris restaurant is in the lobby and is delicious!!

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Sboomer56, thank you for leaving us a fantastic review and for choosing to stay with us. We're happy to hear you had an enjoyable experience at our property. Thank you for taking a mini getaway with us! We couldn't be happier to hear you were able to take advantage of our wonderful location. With easy access to the Inner Harbor... More

Las Vegas, Nevada, United States
1 review
5 of 5 stars Reviewed 1 week ago

As frequent travelers and leaders in customer care, my husband and I are quite critical of our hotel experiences. While attending a wedding (reception also at Pier 5) we had the pleasure of staying at the Pier 5 and were truly impressed by the level of service provided by each and every employee. Beyond the basics of a comfortable room,... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Sarah J, thank you for leaving us a fantastic review and thank you for choosing to stay with us. We couldn't be happier to hear you and your husband had an enjoyable experience at our hotel. From reading your review, it sounds like you were very impressed with our staff! We're fortunate to have a group of dedicated and hardworking... More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Selected Pier 5 for wedding reception after looking at several venues; it was highly recommended by a friend. Everything about the experience was fantastic. Chris, the wedding planner, is knowledgeable, helpful, and responsive. He worked with us in planning to get exactly what we wanted and helped us hold to our budget. The event itself was spectacular -- beautiful room,... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Lewbal, thank you so much for leaving a spectacular review! We're thrilled you chose to host your wedding reception with us, and that all of your guests had a wonderful time. Our entire team works hard to alleviate stress for all of our guests, especially when planning a wedding reception! We're fortunate to have team members like Chris who truly... More

Fairfax, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights at the end of September and found everything to be great. Next to Little Italy and the Inner Harbor. Staff was great and very helpful at answering questions about area and free shuttle bus service to Johns Hopkins Hospital. Room was very nice with modern bathroom fixtures. Self service parking at $22/day was convenient and... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

billyb57718, thank you for leaving a fantastic review and thank you for choosing to stay with us. We're thrilled to hear you had an enjoyable experience at our property. We're happy to hear you were able to take advantage of our fantastic location during your stay. We're fortunate to be located right in the middle of the best that Baltimore... More

Cranford, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about the staff at this hotel. They were courteous, professional, kind and thoughtful. The location is right in the middle of everything. The rooms were really nice. I would definitely stay there again.

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

lalenam1212, thank you for leaving us a wonderful review and for choosing to stay with us! It's great to hear you enjoyed your experience at our property. We couldn't be happier to hear you enjoyed our location and service! We're fortunate to be located in a place that gives our guests convenient access to the best that Baltimore has to... More

Goose Creek, South Carolina
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I, along with friends, were in town for the Orioles and Reds baseball series. We chose Pier 5 due to its location to the Inner Harbor and Camden Yards. We were not disappointed. The accommodations were very comfortable and everything we could have wanted. The room was spacious and comfortable and was clean and quiet, something appreciated... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Bob B, thank you for leaving us a spectacular review and for choosing to stay with us during the Orioles series! Nothing makes us happier than hearing you had a wonderful experience at our property. We're thrilled to hear how happy you were with the accommodations and service, especially the service you received from Kevin and Brett. We're so lucky... More

Chandler, Arizona
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a very enjoyable experience at the Pier 5 Hotel recently. We got a really nice room with with its own private balcony overlooking the water and got to soak in the beautiful weather and sights like the occasional pirate ship tour! The staff here is friendly and accommodating. The manager on duty was dedicated to long hours being... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

kbetty8, thank you for leaving us a wonderful review and for choosing to stay with us! We couldn't be happier to hear you had an enjoyable experience at our property. We're pleased to hear you were happy with our accommodations and service! Having a balcony overlooking the water is certainly one of the best ways to take advantage of our... More

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Hotel Summarization (Beta)

What travelers say

  • Inner Harbor(24)
  • Great location(9)
  • Crabby hour(5)
  • Very clean(4)
  • Fells Point(4)
  • Friendly and helpful(4)
  • Ruth Chris steakhouse(3)
  • Little Italy(3)

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pier 5 Hotel 3.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore

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