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All 68 Baltimore hotels

Pier 5 Hotel

3.5 of 5 Hotel   |   711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
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Pier 5 Hotel
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77%
Ranked #14 of 68 hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Phil N
  • Overview
  • Reviews (654)
  • Photos (146)
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  • Room tips (115)
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654 people have reviewed this hotel

Traveler rating
    383
    119
    62
    46
    44
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125
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Comfortable hotel in a great location. Offers easy access to harbor east and fells point. The daily happy hour with free food samples and beverages is a major bonus. The staff were friendly and the room was clean and well appointed.

Was this review helpful? Yes
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

Pier 5 receives 5 stars from me!!!!! In addition, a special thank you to Elizabeth, Sam, AJ, Raymond & Tayvon for making my wife's 35th birthday both memorable and very special. This was our first time staying at Pier 5 and it won't be our last! Upon our arrival we met Sam in valet who gave us a warm and... More

Was this review helpful? Yes
Leesburg, Virginia
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My wife and I decided to stay here for our anniversary and we were really let down for the price. I'll start with the better items. We purchased the aquarium package and we were able to get our VIP tickets right away, allowing us to walk right into the aquarium without waiting in terrible lines. The last good note was... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Dear xIrishEaglex, Thank you for review. We are so glad that you were able to take advantage of the benefits of our VIP aquarium package. Our guests love the early entry and not having to wait in line to purchase the tickets. We truly appreciate the kind comments regarding the staff and quality of the breakfast. We are fortunate to... More

Virginia Beach
1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

Room was great, staff was courteous, location was awesome. However, over $3200 in fraudulent charges to the Pier V Hotel put on my Visa card that continued after I notified the management of the first suspicious charge. Management took no effort to rectify issue - I had to cancel my card and get a new one issued. I was at... More

Was this review helpful? Yes 1
Baltimore, Maryland
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A close friend had her wedding at Pier V Hotel and it was fabulous! The staff was incredibly friendly and accommodating, the location for the ceremony was beautiful, and the reception was excellent. A sit-down dinner at a wedding for 100+ people can be mediocre at times but the food at Pier V was very good. The rooms were very... More

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Happifeet2, thank you for writing a nice review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you had an enjoyable experience at our property during your friend's wedding. We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when guests take... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

A wonderful experience! II can't wait to return to Baltimore and Pier 5. Already have told my family and friends! The staff was friendly, Crabby Hour was fun, our room was very clean and the location great! We were able to walk to Little Italy, the Harbor area and felt very safe doing so. The breakfast was excellent and our... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

jacqueline s, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you had an enjoyable experience during your time at our property. We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when guests take... More

Belcamp, Maryland, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am months late on this review but I will never forget the great service and decorative room. Kenny is awesome! Best customer service I have ever had at a hotel. Also, big thanks to the lovely ladies who helped us with our buffet breakfast. Very friendly, very clean, and very helpful defidently recommend staying here!! P.s. chocolate tasting was... More

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Kwinter4, thank you for writing a spectacular review, and we'd also like to thank you for choosing to stay with us. We are extremely happy to hear you had an enjoyable experience during your time at our property. We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when guests take the... More

1 review
5 of 5 stars Reviewed 1 week ago

I had my wedding here in June 2014 and couldn't have been happier with the experience. From the time we booked the venue, through the tasting and dealing with all the last minute details leading up to the big day our coordinator Chris S. was amazing! He made sure every question was answered and every detail was tended to. It... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Jessica W, thank you for writing a spectacular review, and we'd also like to thank you for choosing to have your wedding at our hotel. We are extremely happy to hear you had an enjoyable experience during your time at our property. We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful experience at Pier 5 Hotel in Baltimore Inner Harbor. The room was modern and cozy, very classy. The location was perfect. Everything within walking distance. The staff members were very polite and informative. We give this hotel an A+ and will continue to stay with Pier 5 on our Baltimore getaways.

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Kpwoody7, thank you for leaving a wonderful review, and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We are very happy to hear you had a fantastic experience at our hotel. From reading over your review, we saw you mentioned how perfect our location is. We couldn't agree with you more!... More

Elizabethtown, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I spent several days here for our honeymoon. The hotel was very conveniently located to the aquarium, restaurants, and other attractions. The staff was very friendly and engaging with the guests. We enjoyed breakfast and the evening "crabby hour" as a way to interact with other guests and staff. The staff was friendly and helpful, and the... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Cynthia G, we want to thank you for leaving a fabulous review, and we'd also like to thank you for choosing to stay with us during your honeymoon. We are absolutely thrilled to hear you and your husband had a spectacular time at our property. It's great to know you enjoyed our Crabby Hour. We wanted to create a fun... More

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Hotel Summarization (Beta)

What travelers say

  • Inner Harbor(24)
  • Great location(9)
  • Crabby hour(5)
  • Friendly and helpful(4)
  • Very clean(4)
  • Fells Point(4)
  • Ruth Chris steakhouse(3)
  • Little Italy(3)

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pier 5 Hotel 3.5*
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore

146 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Romantic Hotel in Baltimore #14 Family Hotel in Baltimore #15 Business Hotel in Baltimore
Hotel Class
Number of rooms
64

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