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Pier 5 Hotel

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711 Eastern Ave, Baltimore, MD 21202
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Pier 5 Hotel
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823 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
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  • Portuguese first
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1 review
5 of 5 stars Reviewed yesterday NEW

Our room was perfect for our needs and we had a great experience, especially during the free nightly crabby hour. Look for Manager Brett who does a great job making us feel welcomed. We will definitely stay again next time we're in town. Looking forward to more oysters at Thames.

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PA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I want to write so much about this hotel, It was just that good. For space sake I'll keep my review to a list. 1. Perfect location - Short walk to all major sites & resturants, but not in the middle of the outdoor bar's so nice and quiet. Also right by the water. 2. Great price - The cost... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at Pier 5 hotel last weekend because i was there for a show next door at Pier 6. Its a convient location with two great resturants in the hotel. The hotel itself was very clean and the staff was friendly. There were no issues in checking in and the staff was helpful even to explain any extra fees... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a couple of times before. I don't even give any other hotel a second thought when it comes to staying in Baltimore. The location is very convenient. If your going to the Ravens game or to see the O's, or to enjoy the inner harbor and all that it has to offer, you are... More 

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Williamsburg, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our first trip to the Inner Harbor in years. What a wonderful surprise to have booked this hotel! Location, location, location. Steps from the entire harbor area, yet extremely peaceful area. Foot bridge away from Aquarium! What was MOST outstanding was the staff and service. Brian, Steve, Elizabeth, Shane and Billy were the most welcoming and helpful staff that we... More 

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Seabrook, Texas
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for one night while my husband attended a business meeting. The hotel was nice. Maybe could use a little updating in style, but it was clean and the location was nice. The staff was helpful and friendly. I ventured to the MAC which is a fancy fitness center the hotel gives you a day pass to. Its... More 

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Brett_Henry_PierV, General Manager at Pier 5 Hotel, responded to this review

Dear kflanagan88, We're happy that you were able to join your husband to visit us at the Pier 5! Thank you for your review. Your compliments on the staff and the cleanliness of the room were shared with the team, and they were delighted to learn of your feedback. I'm glad that you had a chance to check out the... More 

Lee's Summit, Missouri
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked hotel from from internet ad. Nervous because we had not been in Baltimore before. So pleasantly surprised. Staff excellent. Room large and clean. Food great. Great location. Beautiful view. Can't wait to stay there again Highly recommend

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Brett_Henry_PierV, General Manager at Pier 5 Hotel, responded to this review

Dear Cheryl N, We're glad that you found us! I'm happy that you had a great time while in Baltimore, and it pleases me that you found the location, food and service to be fitting for the purposes of your stay. Please let us know when you're ready to return, so that we can give you the welcome that you... More 

Warrenton, Virginia
5 of 5 stars Reviewed 2 weeks ago

Pier V has continued to be a great place to stay for us every time we go to Baltimore. The rooms are beautiful and the beds are extremely comfortable. It's located on the water and within walking distance to music, baseball, shopping, great food and did I mention baseball. Perfectly situated far enough away from the noise and hustle when... More 

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Brett_Henry_PierV, General Manager at Pier 5 Hotel, responded to this review

Dear Kevin, We cannot thank you enough for the great relationship that we have developed with you over the past year. Your loyalty to our hotel means everything! Thank you for the excellent review. We cannot wait for your return! Sincerely, Brett Henry More 

Gouldsboro, Pennsylvania
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was recently at your facility for a wedding. Some of the front desk can come off as a little standoffish almost rude, defiantly could use a little grooming. for the cost of the wedding the staff could have been a little friendlier and more instructive and the venue was nice but didn't seem to get that last look over... More 

Was this review helpful? Yes 1
Brett_Henry_PierV, General Manager at Pier 5 Hotel, responded to this review

Dear MissAle2015, Top of the morning to you as well! Thank you for visiting us for the special occasion. The indifferent service which you received while at the Pier 5 was concerning and unacceptable. We pride ourselves on the service that we provide, so I was very disappointed to learn of the issues which you faced. Please rest assured that... More 

Kathmandu, Nepal
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My office put me up here for two weeks in second half of June this year (2015). This hotel is usually mistaken for it's two restaurants and people do not realize that they have rooms too. They do and they are spacious and peaceful. The room that I got was right across the dolphin area of the National Aquarium in... More 

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Brett_Henry_PierV, General Manager at Pier 5 Hotel, responded to this review

Dear pradhanmoon, Thank you for the wonderful review! I'm glad that you found the hotel to be a perfect mixture of activity and peace for the purpose of your business visit. I appreciate the remarks pertaining to the food, drinks and service! Your recommendation means a great deal to me. We look forward to your return! Sincerely, Brett Henry More 

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