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All 69 Baltimore hotels

Pier 5 Hotel

3.5 of 5 Hotel   |   711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
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77%
Ranked #15 of 69 hotels in Baltimore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Happifeet2 Baltimore, Maryland
  • Overview
  • Reviews (651)
  • Photos (143)
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  • Room tips (114)
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651 people have reviewed this hotel

Traveler rating
    381
    119
    62
    45
    44
See reviews for
125
257
26
109
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Virginia Beach
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Room was great, staff was courteous, location was awesome. However, over $3200 in fraudulent charges to the Pier V Hotel put on my Visa card that continued after I notified the management of the first suspicious charge. Management took no effort to rectify issue - I had to cancel my card and get a new one issued. I was at... More

Was this review helpful? Yes
Baltimore, Maryland
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

A close friend had her wedding at Pier V Hotel and it was fabulous! The staff was incredibly friendly and accommodating, the location for the ceremony was beautiful, and the reception was excellent. A sit-down dinner at a wedding for 100+ people can be mediocre at times but the food at Pier V was very good. The rooms were very... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

A wonderful experience! II can't wait to return to Baltimore and Pier 5. Already have told my family and friends! The staff was friendly, Crabby Hour was fun, our room was very clean and the location great! We were able to walk to Little Italy, the Harbor area and felt very safe doing so. The breakfast was excellent and our... More

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Belcamp, Maryland, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I am months late on this review but I will never forget the great service and decorative room. Kenny is awesome! Best customer service I have ever had at a hotel. Also, big thanks to the lovely ladies who helped us with our buffet breakfast. Very friendly, very clean, and very helpful defidently recommend staying here!! P.s. chocolate tasting was... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had my wedding here in June 2014 and couldn't have been happier with the experience. From the time we booked the venue, through the tasting and dealing with all the last minute details leading up to the big day our coordinator Chris S. was amazing! He made sure every question was answered and every detail was tended to. It... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had a wonderful experience at Pier 5 Hotel in Baltimore Inner Harbor. The room was modern and cozy, very classy. The location was perfect. Everything within walking distance. The staff members were very polite and informative. We give this hotel an A+ and will continue to stay with Pier 5 on our Baltimore getaways.

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Kpwoody7, thank you for leaving a wonderful review, and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We are very happy to hear you had a fantastic experience at our hotel. From reading over your review, we saw you mentioned how perfect our location is. We couldn't agree with you more!... More

Elizabethtown, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I spent several days here for our honeymoon. The hotel was very conveniently located to the aquarium, restaurants, and other attractions. The staff was very friendly and engaging with the guests. We enjoyed breakfast and the evening "crabby hour" as a way to interact with other guests and staff. The staff was friendly and helpful, and the... More

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Cynthia G, we want to thank you for leaving a fabulous review, and we'd also like to thank you for choosing to stay with us during your honeymoon. We are absolutely thrilled to hear you and your husband had a spectacular time at our property. It's great to know you enjoyed our Crabby Hour. We wanted to create a fun... More

Iselin, New Jersey
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We loved staying at this hotel even more than the Marriott Waterfront last year! Not only were the guest services superior, it was a prettier hotel with color & floral grounds with a real homey feel & a beautiful spacious room that's easier on your wallet (leaving you more funds to spend on the many options of things to do)... More

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The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

Susan R, thank you for choosing to stay with us during your July 4th getaway, and we'd also like to thank you for writing a nice review. We couldn't be happier to hear you thoroughly enjoyed your experience at our hotel. From reading over your review, we saw you mentioned how friendly and helpful members of our team were. We... More

California
Top Contributor
56 reviews 56 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel's breakfast was excellent. The staff was friendly. The location was great. There were two excellent restaurants connected to the property. The room was disappointing. Although my reservation clearly stated a party of 3, the junior suite I was given only had accommodation for 2 and no sofa bed or rollaway bed was available. The balcony had a floor... More

Was this review helpful? Yes 1
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

23Feb45, thank you for choosing to stay with us during your time in Baltimore, and we'd also like to thank you for sharing feedback from your recent experience at our hotel. We are glad to hear you loved our breakfast and also felt our staff was very hospitable. We take guest feedback very seriously, and have passed along your comments... More

Weyers Cave, Virginia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed here before & loved going back there again. The staff is friendly & helpful. The rooms are neat, clean, and beautiful. It is located right in the inner harbor and so close to everything. Our room had a bay view and we enjoyed watching the dolphins at the aquarium in the evening from our balcony. Love this hotel.

Was this review helpful? Yes
The_Business_Manager, Public Relations Manager at Pier 5 Hotel, responded to this review

cmtigger, thank you for writing a phenomenal review, and we'd also like to thank you for your continuous patronage to our hotel. We are incredibly glad to hear you had another fantastic experience at our property. From reading over your review, we saw you mentioned how helpful and friendly members of our team were. We are very fortunate to have... More

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Hotel Summarization (Beta)

What travelers say

  • Inner Harbor(24)
  • Great location(9)
  • Crabby hour(5)
  • Friendly and helpful(4)
  • Very clean(4)
  • Fells Point(4)
  • Ruth Chris steakhouse(3)
  • Little Italy(3)

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pier 5 Hotel 3.5*
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#11 Romantic Hotel in Baltimore #14 Family Hotel in Baltimore #15 Business Hotel in Baltimore
Hotel Class
Number of rooms
64

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