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Pier 5 Hotel

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711 Eastern Ave, Baltimore, MD 21202
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1 room 1 adult
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Pier 5 Hotel
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912 Reviews from our TripAdvisor Community

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Milton, Pennsylvania
Level Contributor
6 reviews
3 of 5 stars Reviewed yesterday NEW

Seemed a little like a glorified super 8, it has dated furnishings, and expensive restaurants attached. There is no parking, you have to walk quite a distance and pay a lot of money when you find parking close by. One thing they don't tell you is the hidden costs to stay there. Like the $9.99 fee for wifi and a... More 

Helpful?
Thank Ken M
Washington, DC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my third time staying at Pier 5 hotel and I wasn't disappointed! The hotel staff were friendly, the rooms were clean, and the location is in the heart of Baltimore! We had a large group meet up to go to the Garth Brooks concert. We were able to enjoy a great lunch in Canton, relax in the room,... More 

Helpful?
Thank Heather S
Lindon, Utah
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has a wonderful staff! They are not only friendly but took care of every need I had! The location is prefect to park the car and then see the rest of Baltimore on foot! The rooms are very clean and modern! Was great to walk around the Harbor with spectacular views! Many many places to eat all with... More 

Helpful?
Thank Ed T
Megan G, General Manager at Pier 5 Hotel, responded to this review

Thank you for your positive feedback! Glad you had a great time and we look forward to seeing you again! More 

Saddle Brook, New Jersey
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We received a present from our family for a prepaid stay at this hotel and concert tickets for Royal Farms Arena. Located in the heart of the inner harbor area, Pier 5 Hotel is an attractive building with an attached steak restaurant. Parking is not included, however the adjacent 'for fee' parking is convenient. Budget about $23/night for this. The... More 

Helpful?
Thank Ron G
Megan G, General Manager at Pier 5 Hotel, responded to this review

Thank you for your feedback. We recently have upgraded the wifi and will definately look into placing more focus on the little details. We hope to see you again soon! More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Outstanding customer service, atmosphere, and cleanliness. Located right on the Harbor the views are absolutely spectacular. Due to early morning appointments at John Hopkins, we choose to stay here verses commuting from Richmond. The valet and complimentary shuttle service they provide to and from our appointments are impeccable, just call or send a text and they are there. We look... More 

Helpful?
Thank Diane W
Megan G, General Manager at Pier 5 Hotel, responded to this review

Thank you for your positive feedback, I am glad we can make an impact on this time in your life. Please let us know if there is anything more we can do to make sure you are taken care of! More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Front Desk very helpful and polite.The shuttle was great and on time when they said they would be. Everyone very nice and rooms where great. Booked another weekend stay in two weeks cant wait.Thanks for all you do.

Helpful?
Thank bfrush
Baltimore, Maryland
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I am from Baltimore but wanted to stay downtown after a concert at Royal Farms Arena. I had been to the Hotel numerous times before for events like weddings and business meetings but never stayed over. I am SO happy we selected this hotel for our stay. From check in to check out, the staff was super friendly. I called... More 

Helpful?
Thank TTMaj
Megan G, General Manager at Pier 5 Hotel, responded to this review

Thank you for the positive feedback! I will share with the team, and we look forward to seeing you again soon! More 

Carrollton
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

My compliments to this hotel stop at the beautiful lobby and awesome location. When we first got into the hotel room we inspected the room and found that some of the lights we're not working. We soon found out that the toilet was not working properly. There was only a thin sheet on the bed, and it had the consistency... More 

Helpful?
Thank Lindsey D
Megan G, General Manager at Pier 5 Hotel, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Madison, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

From Donita at the front desk upon arrival to Chris, the Chef who taught my daughter to make Sushi during the FREE Happy Hour and Chef demo, we could not have felt more welcome. Not to mention location right on the water and a spacious comfortable room. I would stay there again in a heartbeat.

Helpful?
Thank Sina S
Megan G, General Manager at Pier 5 Hotel, responded to this review

Thank you for sharing, I will pass along the positive feedback to my team. Look forward to seeing you soon! More 

Washington DC, District of Columbia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very convenient location and perfect breakfast for our time in Baltimore's Inner Harbor. We took the dogs along and they allowed us to add an extra hour for late check out. An outdoor parking lot was close and convenient.

Helpful?
Thank Kevin A
Megan G, General Manager at Pier 5 Hotel, responded to this review

Thank you for your positive feedback, I will make sure to share with the team! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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