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All 69 Baltimore hotels

Hilton Baltimore

3.5 of 5 Hotel   |   401 West Pratt St, Baltimore, MD 21201 (Inner Harbor)
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71%
Ranked #28 of 69 hotels in Baltimore
Certificate of Excellence 2013
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1,036 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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haifa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A nice centrally located hotel. Walking distance from the convention center. Comfortable bed. We ( my colleague and myself) arrived to the hotel at 11 am from a long flight with a reservation for two rooms for 5 nights. Upon our arrival we asked when the rooms will be ready, the receptionist told us that the rooms were ready and... More

Was this review helpful? Yes 1
Columbus, Ohio
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for our anniversary weekend in Aug of 2013. Little did I realize this coincided with the national BRONIES convention. It cost us $250/night probably due to that. It was SO sub-standard for a Hilton. There were smears on our window, our carpet was very dirty/stained, and they FORGOT TO PUT TOILET PAPER IN OUR... More

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 6 days ago NEW

Last night I celebrated my 25th birthday at the Hilton Baltimore. My experience from start to finish was amazing! Miss Kim at the guest services desk was a sweet heart.The whole staff from the front desk to the housekeeping was attentive and caring. I had the east harbor side room on the 12th floor. The view was gorgeous! The hotel's... More

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Baltimore, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Out-dated appearance and costly without the luxury that you would expect of a Hilton hotel. Double beds! Seriously?? $11.00 for a glass of wine! Seriously?? Carpet was dirty with clean squares replaced. Found a cell phone under the bed which makes me wonder when the last time was that they vacuumed under the bed - stayed a week and no... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton Baltimore was the host hotel for the 2014 CUPA-HR Eastern Region Conference March 23-25, 2014. The hotel was modern with nice amenities. Upon arrival at the hotel, the desk agent (Dante S.) was very friendly and quickly and easily arranged an early check in for us. Dante also provided my colleague and I with complimentary drink passes after... More

Was this review helpful? Yes 1
MPLS, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was clean and comfortable. I feel it is too expensive. I would have appricated an in room refridgerator as I was there for a week. I was not infomred whether or not this was availble. I am not happy with the service for the breakfast prior to our counferences bc they started breaking down the breakfast 30 mintues... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Florian K, Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, We thank you for choosing our hotel for your recent trip. Reading your comments, it appears that we fell short of your expectations and for that, we sincerely apologize. We do have refrigerators available to our guests upon request. We are accustomed to receiving very positive feedback from our guests and are disheartened that you did not... More

Bend, Oregon
Top Contributor
178 reviews 178 reviews
19 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A Good overall experience at the Hilton Downtown Baltimore. A+ for location. Convenient location-near the convention center, near Inner Harbor, next door to Oriels Stadium. The rooms are nice, clean. Large sleeping area with desk, chair, flat screen TVs. Comfortable bed, lots of pillows. Alternative blanket if the down comforter is too warm. Nice smaller single room bathroom with one... More

Was this review helpful? Yes 1
Florian K, Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for sharing your review with us. We are glad that you liked our convenient location and that your room was comfortable and spacious. We apologize for the hold placed on your credit card at check in. We will review your comments with our Front Office team. Thank you again for your feedback, we hope to... More

Collierville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed for two days and was very impressed with the overall cleanliness and comfort. I just sank into the pillows and slept like a log! The staff were friendly, attentive and we liked the restaurant so much that we dined there both nights. A great menu and wonderful staff. I highly recommend the scallops and crab bisque! All in... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Florian K, Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review. Your gracious feedback is quite refreshing and very reassuring. We are glad to hear that you enjoyed your stay with us and our food and beverage offerings. We look forward to having the opportunity to welcome you back to the Hilton Baltimore in the future. More

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Yes, the Baltimore Hilton is very modern, clean, convenient, etc..... BUT, what was remarkable (and surprising) was the staff! From arrival to departure, at every level, every individual was professional, sincere and, most important, genuinely HAPPY to do their jobs. My sister-in-law and I spent 6 nights at the hotel while participating in the February ACC craft show at the... More

Was this review helpful? Yes 1
Florian K, Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for sharing such a lovely review of our hotel. It truly sounds like you had a terrific time staying with us and really enjoyed our property. We appreciate you taking the time to share such positive feedback, which I will be sure to share with the rest of our team. Thank you for recognizing so... More

VA
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this location for 2 consecutive weeks for business purposes, March 2014. The weather was terrible-single digit temps and 2 snow storms. The view of Orioles Park at Camden Yards made it so much better! From the 4th floor well appointed gym, the view is spectacular. Even in the cold and snow, I had to step out onto... More

Was this review helpful? Yes
Florian K, Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your experience here at the Hilton Baltimore. Our goal is to have each of our guests rate us as a 10 out of 10 each time they visit our property. We will use your feedback to improve our guest experience, and restaurant offerings. Thank you again for choosing the Hilton Baltimore,... More

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Additional Information about Hilton Baltimore

Also Known As:
Hilton Baltimore Hotel
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Baltimore Hilton
Address: 401 West Pratt St, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Baltimore
#28 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Baltimore 3.5*
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