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Hilton Garden Inn Baltimore Inner Harbor

3.0 of 5 625 South President Street, Baltimore, MD 21202
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Certificate of Excellence 2014
Hilton Garden Inn Baltimore Inner Harbor
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Hilton Garden Inn Baltimore Inner Harbor
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546 reviews from our community

Traveler rating
    245
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    60
    28
    18
See reviews for
113
160
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160
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW

Front desk girls were very pleasant and when we inquired about some of the restaurants, they checked the drawer and handed us a coupon for a complimentary appetizer at The Capital Grill. Although we did not go there, that is a nice extra service. We returned the coupon and flyer the next morning so they could pass it on to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for taking time to share feedback following your visit to Baltimore. I look forward to sharing your comments with the hotel team during tomorrow morning's huddle. It is very motivating to hear the service they provide is so valued! We hope we can welcome you back in the future! More 

Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This Hilton Garden Inn is in a hotspot! Near the water, close to great restaurants and bars. James Joyce Irish pub across the street, La Scala Restaurant in Little Italy just three blocks! The staff are amazing. A great stay!

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you! Starting my day with your fantastic review is perfect! The hotel team has been very focused on service initiatives and I am pleased they made a difference to your stay. We look forward to welcoming you back in the future. More 

Oxford, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

i stayed at the Hilton Garden Inn in Baltimore because I am having open heart surgery at John Hopkins in February, 2015. I live in North Carolina and traveled there twice for tests required prior to my operation. I wasn't interested in any of the amenities, since I had to fast I wasn't able to partake in their complementary breakfast.... More 

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for sharing details following your visit to Baltimore. I am pleased that the service you received was indicative of our standards and that it made such a difference during this time. We hope we can continue to welcome you for future visits. More 

Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just wanted to say that our night in Baltimore started out perfect. The valet parking was a breeze, check-in was a breeze and our room was beautiful. The front desk staff was excellent, very friendly. We also had breakfast in the restaurant and the staff was very friendly and the food was good. We enjoyed our stay and will definitely... More 

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you so much for taking the time to share a review about your hotel experience. The hotel team has been very focused on exceeding service expectations and I am thrilled that you had the "aimed for experience" while staying with us! We look forward to welcoming you back to the HIlton Garden Inn Baltimore Inner Harbor in the future. More 

Senior Contributor
38 reviews 38 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located next to little Italy and it is convenient if you want to visit the area. The parking is at the back side of the hotel but they have small plans to find is quickly. There is a nice terrace at the 8th floor to relax. The gym is very good and helpful and they offer a... More 

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share such important details about the hotel following your visit. I am glad you found the directions to the parking garage helpful! If it is easier in the future, they are also available on our website, too! I look forward to sharing your comments with the hotel team and we hope to welcome you... More 

Hyattsville, Maryland, United States
1 review
5 of 5 stars Reviewed 1 week ago

I found all of the staff friendly and helpful, always greeting guests with a hello and a smile. There are lots of options for food in the immediate area and a short walk to Little Italy. The movie theater next door is also a plus and beautiful views of the inner harbor.

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for sharing your impressions of the hotel. The team has been very focused on exceeding expectations and I am pleased your found their service so pleasant. Thank you for letting us know and we look forward to welcoming you back! More 

1 review
2 of 5 stars Reviewed 2 weeks ago

My husband and I travel all the time and I never write reviews but this hotel was so poor in quality that I had to write a review. First the hotel is shared with another line of Hilton, you literally walk into a shared lobby. Valet causes arriving and check in to be an issue because cars are parked all... More 

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share details following your recent visit and I am sorry we did not exceed your expectations, as is our goal. While our custom design and vibrant Harbor East location are popular, I am sorry they did not appeal to you and I appreciate the information you shared for our review. More 

Warrenton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel needs to improve directions for parking for the Hilton Garden Inn and can start by posting signs and then indicating where the elevator is for the Hilton Garden Inn and on which floors guests can park their vehicles.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for sharing feedback about parking following your recent visit. Our intent is not for any part of a guest stay to be confusing! We are always exploring methods to further explaing the intricacies of parking in the city, separate from the website and the confirmation emails and I appreciate your suggestions. I hope we can continue to welcome... More 

Paris, France
Top Contributor
156 reviews 156 reviews
36 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for work for two nights, The common areas are shared with an "apparthotel". There is a huge commercial gym next door which hotel guests get to access, so this be a strong point for some visitors. The bedroom was fine, As the building is shared with another brand, the number of rooms per floor is low (10ish).... More 

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share feedback following your visit to Baltimore. I am sorry that the impression was as it was as that certainly is not our goal! As this isn't something we hear very often, we have absolutely reviewed in greater detail what could have occurred and I appreciate you bringing it to our attention. I hope... More 

Voorheesville, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were visiting family and very much appreciated being able to check in early and check out late. Breakfast room staff and valet parking staff were pleasant and helpful. The room was ample with good lighting and enough receptacles to charge our devices. Breakfast is a good value.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We appreciate the details you shared following your recent visit. I am pleased you enjoyed the service so much - we are striving for excellence! We look forward to welcoming you back in the future. More 

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Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 South President Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Hotel Style:
#9 Business Hotel in Baltimore
#12 Family Hotel in Baltimore
#14 Romantic Hotel in Baltimore

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