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All 69 Baltimore hotels

Hilton Garden Inn Baltimore Inner Harbor

3.0 of 5 Hotel   |   625 South President Street, Baltimore, MD 21202
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80%
Ranked #17 of 69 hotels in Baltimore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lindseysham
  • Overview
  • Reviews (438)
  • Photos (46)
  • Amenities
  • Room tips (73)
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438 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I wish I had known what a great experience this hotel would be and I would not have then stayed elsewhere. We had a bad experience at a hotel in Baltimore and booked the Hilton last minute. The price was reasonable and the room was great. The view of the city was pretty and the room appeared recently updated and... More

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for such wonderful feedback following your visit to Baltimore. The hotel team has been very focused on guest service initiatives and I am pleased we exceeded your expectations. The custom designed hotel is definitely out of the ordinary and we hope to welcome you back in the future! More

Philadelphia
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Here for a week. The hotel is new and well designed. Rooms very comfortable, clean, well stocked each day with good views at least from the 12th floor. The staff was very helpful. Great location for multiple restaurants and entertainment; really enjoyed walking the area. Valet parking for $32/day or self parking one block away for $23/day.

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share your experience during your recent visit. I am pleased you enjoyed the Harbor East neighborhood and shops - it certainly is nice to have such a walkable neighborhood. I look forward to sharing your comments about the employees during tomorrow's team huddle and we hope to welcome you back in the future. More

Richmond, Va, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This a good location where the hotel is a block from the haarbor, you dont have to use your car, every thing is in good walking distances to good food and a good time. The hotel was good and clean with a staff that will make your life easier than most, would highly recommend this hotel to all out of... More

Review collected in partnership with Hilton Garden Inn

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for your recommendation and we hope we can welcome you back for future visits to our hotel! More

1 review
4 of 5 stars Reviewed 2 weeks ago

The staff from the top down were extremely helpful throughout our entire six week stay. The location is right in the heart of the Inner Harbor and made access to restaurants, shopping a pleasure. This a wonderful place to stay should you be Johns Hopkins for any length of time.

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

I am pleased you found the hotel service wonderful during your extended visit to the hotel and thank you for letting us know! I look forward to sharing your comments with the hotel team members and hope to welcome you back in the future. More

Bristol, Connecticut
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First the good news, every person we had contact with as staff at the hotel was great. The service at the breakfast buffet was very good, the kitchen was on top of things, the woman who was in charge seemed to be a no nonsense type of person, but she made sure the food was moving. The staff that delivered... More

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share details of your visit to Baltimore. I am pleased you found the service you received so fantastic! I am also sorry for the impact of neighborhood noise to your visit. Harbor East is quite a popular neighborhood in Baltimore and I am sorry that this proved very disruptive. I appreciate you letting us... More

Lewes, Delaware
Senior Contributor
45 reviews 45 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having spent 20+ years as a Meeting Planner; I've stayed in hotels all over the world. This a last minute trip to Baltimore and we lucked out with our choice. This hotel is several years old; located where you can get to anywhere in Baltimore. Little Italy started across the street with tons of restaurants. Just walking down the street... More

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for taking the time to share such wonderful feedback following your visit to Baltimore. The hotel team has been very focused on guest service and I am very pleased we exceeded expectations. The Harbor East location certainly has much to offer, also. Thank you, again, and I look forward to sharing your review during our morning... More

Denver, CO, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

More than I expected. Great service and even better location. I arrived late and was happy to see that check-in was an easy and smooth process. And in the morning, I loved having Starbucks and the inner harbor right outside my door. Loved it!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are very pleased you enjoyed the service you received so much! The vibrant Harbor East location certainly can't be beat, either. Thank you very much for your comments. More

Pittsburgh, PA
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent the weekend at the inner harbor to help our daughter celebrate her birthday. She and her husband drove from NC, we drove from PA. Hotel was very good, great location to inner harbor attractions. The harbor taxi helped as it was close by--having knee issues right now. Room was clean, breakfast was great-- well worth the up charge for... More

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for sharing details following your visit to the Hilton Garden Inn Baltimore Inner Harbor. I am pleased you enjoyed the Harbor East location as well as the service you received so much. We look forward to welcoming you back! More

Nashville, Tenn
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Book an overnight aquarium package. Arrived early , no room available but were given our tickets to the aquarium . Thought that was nice. Room (932) looked out to a city view and a courtyard/park. About 2am a group of teenagers were making noise... What are you going to do. Cabinet door where fridge is stored was hanging off, but... More

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share feedback following your visit to Baltimore. The details are very helpful as they allow us to focus attention where improvements are necessary. I am very sorry about the broken cabinet door as that should not occur. I hope we have an opportunity to welcome you back for future visits and I am pleased... More

Athens-Greece
Contributor
16 reviews 16 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There really is nothing fancy about this hotel... But the truth is that its staff is very polite, friendly and willing to assist you with any problem or request. The hotel is situated at a very nice spot next to the inner harbor. The room I was given was very clean and free of noise... Plus I had free wi-fi... More

Was this review helpful? Yes
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Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 South President Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore

46 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#8 Business Hotel in Baltimore #18 Family Hotel in Baltimore #23 Romantic Hotel in Baltimore
Hotel Class
Number of rooms
182

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