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Hilton Garden Inn Baltimore Inner Harbor

3.0 of 5 625 South President Street, Baltimore, MD 21202
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Certificate of Excellence 2014
Hilton Garden Inn Baltimore Inner Harbor
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Hilton Garden Inn Baltimore Inner Harbor
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533 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, Maryland
Top Contributor
181 reviews 181 reviews
42 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed today NEW

I had read the reviews before booking and it lived up to them. Our Christmas Eve stay was beyond what we had imagined. The front desk upgraded us without asking even though it was a third party booking. Our room was a king suite on the eighth floor looking out on the very nice rooftop garden. The room itself was... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Fabulous service from valet, front desk and bag assistance. Easy convenient check in and check out. Perfect location for visiting Inner Harbor. We valet parked and walked everywhere. Beyond our expectations in service, room and location. We will be back again and again.

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Laurel
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My job has our Christmas party at Roy's a Hawaiian restaurant across the street every year. This year we decided to stay at the Hilton instead of making the long drive home. There is a garage that you can park in that is connected to the hotel which is very convenient. Even though it does cost about $20 it is... More 

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for taking time to share details following your visit. I am very pleased you enjoyed the service and cleanliness levels so much! I look forward to sharing your comments with the team tomorrow morning and we hope we can welcome you back in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago

I just had a fantastic weekend at the HGI Baltimore Inner Harbor. All of the staff was incredibly accommodating including the valet at arrival, front desk, to the housekeeping team who serviced our room. The rooms were beautifully decorated and well maintained. Thanks for a great stay! We will definitely be back!

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for such wonderful feedback following your visit to Baltimore. The hotel team has been very focused on exceeding guests' expectations and I am pleased they made such a difference. I look forward to sharing your comments with them and welcoming you back for future visits! More 

Medina
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here during my recent business trip to Baltimore and couldn't have been more pleased. The staff was friendly - from the woman at the front desk when I checked in to the gentlemen that opened the doors & wished me a good day - my room was comfortable & quiet and the room service staff was outstanding! Considering... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you so much for sharing feedback following your visit. The hotel team is very focused on exceeding guest expectations and I am pleased their service made such a difference. We hope to welcome you back in the future. More 

New Haven, Connecticut
1 review
4 of 5 stars Reviewed 2 weeks ago

The Harbor East location features good restaurants and stores, and is an easy walk to Inner Harbor attractions. I stay here several times a year on business and staff is always friendly and helpful. Some rooms are smaller than others, but all are comfortable. Wifi can be wonky at times. Access to large health club and pool is a real... More 

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for taking time to share details following your visit. The hotel team is very focused on exceeding expectations and I am pleased you enjoyed your stay. Our complimentary access to award-winning MAC is definitely bonus and I am pleased you took advantage. I am sorry, however, for the wonky internet. That can be frustrating and certainly... More 

Baltimore, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Pleasant experience all around. Helpful staff and great area to enjoy a myriad of different entertainment and dining opportunities. Would love to return and take this opportunity again. Little Italy and Harbor East proximity helped out immensely.

Review collected in partnership with Hilton Garden Inn

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

I am pleased you enjoyed the service you received so much - coupled with the Harbor East neighborhood! We look forward to welcoming you back in the future for another visit! More 

Fredericksburg, Virginia
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This location is consistent with other Hilton Garden Inns for quality. The room we had was small but comfortable. On the first night the AC did not work, but it was fixed the next day. At least on the end of a hallway, the internet connection was not good on either of the tablets I connected on. Beware of the... More 

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share details following your visit to Baltimore. I am pleased you enjoyed your visit! I am sorry about the internet connectivity as it isn't our intent for this to occur with any guest, it is so important in today's day and age. I appreciate you letting us know so we can follow up with... More 

Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every time I go to Baltimore I book in this H Garden as the swimming pool is great! Nice and quite hotel in the middle of Baltimore close to the harbour. Breakfast is very good. Price quality very satisfying. Furniture is a little bit outdated but still ok.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

I am pleased you enjoyed the service and location so much! It is fantastic that our guests enjoy complimentary access to the members only MAC, connected to the hotel and the salt water pools are definitely enjoyable. We hope we can welcome you back in the future. More 

Tucson, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Super convenient to restaurants, shopping, Johns Hopkins and the Inner Harbour. The fitness center was tremendous! I was able to walk to everywhere Ineded to go and I felt safe and welcome. I would certainly stay here again if I had business or leisure activities in this area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for sharing such wonderful feedback following your visit. I look forward to sharing it with the team during tomorrow's team huddle and we look forward to welcoming you back! More 

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Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 South President Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Hotel Style:
#8 Business Hotel in Baltimore
#12 Family Hotel in Baltimore
#15 Romantic Hotel in Baltimore

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