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Hilton Garden Inn Baltimore Inner Harbor

3.0 of 5 625 South President Street, Baltimore, MD 21202
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Certificate of Excellence 2014
Hilton Garden Inn Baltimore Inner Harbor
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Hilton Garden Inn Baltimore Inner Harbor
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562 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
54 reviews 54 reviews
36 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I also stayed a nearby Hyatt place which is short walk away though not in as prime of location. room-Had a nice king bed on 12th floor that looked over roundabout and downtown. Had Neutrogena products and directtv. That was an issue as winter storm took out service. Was forced to rent a movie that they charged 16.99 for where... More 

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share feedback following your visit to Baltimore. I am pleased you found the service so fantastic and the team upgraded you as a "treat". The vibrant Harbor East location certainly is a benefit, with much to do in the neighborhood when not too snowy. I will share your feedback about parking with the... More 

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay here! The staff was very friendly and the room was lovely with a great view. We were on the 8th floor which had the garden level walk out (not from room). Thank you for a great stay!

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thanks very much for sharing such wonderful feedback and we look forward to welcoming you back! More 

California
2 reviews
4 of 5 stars Reviewed 1 week ago

Great hotel, the staff was very courteous and the room was updated and clean. The location is great with a lot of restaurants within walking distance. Will definitely stay again next time to Baltimore (we'll wait for the weather to improve!).

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

I appreciate the time you took to post your comments - thank you! We hope we can continue to welcome you for future, warmer visits! More 

Morgantown, WV, United States
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed here on two occasions for health care visits to nearby Johns Hopkins Clinics. Both times I received friendly and efficient service and comfortable accommodations. I definitely recommend this hotel for its location, staff members service, and room comfort.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to let us know that the service mattered! I hope we can welcome you back in the future -perhaps a visit "just for fun"! More 

Springfield, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel staff was extremely friendly. Hotel rooms are ok though a bit crowded. Refrigerator was inoperable though we were only spending one night so it didn't matter much. Heating was barely sufficient and noisy. The worst experience came from valet parking service. Car was evidently parked on street and the evening snow storm piled snow on the car and the... More 

Review collected in partnership with Hilton Garden Inn

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share feedback following your recent visit. I am very sorry for the experience with the HVAC as we certainly want all of our guests to have a comfortable guestroom, particularly when it has been so cold outside. I have also shared your feedback with the parking operator for their re-training and follow-up, as... More 

Scranton, PA
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I recently stayed a night at the Hilton Garden Inn in Baltimore. A friend and I were staying for a concert at Rams Head, which is right down the road. I will admit, like others have stated, it is hard to find parking for the hotel. The parking garage is located behind the hotel, a short drive around the block.... More 

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share details following your recent visit to the Hilton Garden Inn Baltimore Inner Harbor. We have been very focused on exceeding guests' expectations and I am pleased the service you received made such a difference. I am sorry that the parking experience was confusing, Because of the city location and garage proximity we are... More 

USA
Contributor
15 reviews 15 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great two night stay over Valentine's Day weekend. When we arrived at the hotel it was a little confusing as to where to park the car so we just used the valet that was offered by the hotel. Be careful when you valet your car, there is a charge of over $30 a day and if you... More 

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are thrilled you enjoyed the service and location so much! Many of our guests enjoy the Keurig machines and they are now complimented with new, Samsung flat screen tv's! We look forward to welcoming you back for future excellent visits. More 

Waynesboro Virginia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Gardens because it was the site of a business meeting. I'm so glad I did! The staff was friendly and welcoming. The room was spacious and it was great to have a small refrigerator. The location is perfect! Right in the Inner Harbor with lots of restaurants and bars within easy walking distance. This hotel... More 

Was this review helpful? Yes 1
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share your feedback. The hotel team has been very focused on exceeding guest expectations and I am pleased the service provided to you made such a difference. We look forward to welcoming you back. More 

Lancaster, Pennsylvania
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The service staff of this hotel was great. They made our stay feel unique and were attentive to all of our needs. They truly went out of their way to create a special environment for my girlfriend and I, as we were staying in Inner Harbor for our anniversary. The location is excellent and the Harbor East Neighborhood is great.... More 

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share comments about the service you received. I look forward to sharing your review during our morning team huddle - it is motiviating for them to hear! We hope we can continue to welcome you back in the future. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Garden Inn in Inner Harbor last night. I had a late check-in and a very early checkout. I told the valet that I need a car there to pick me up at 0400 and they had the car there at 0345. The rooms are very nice and the wifi was included with the room. I... More 

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share feedback following your visit to Baltimore. I am pleased the service you received made your visit as seamless as possible. I look forward to sharing your comments with the team tomorrow morning and also welcoming you back in the future. More 

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Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 South President Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Hotel Style:
#6 Business Hotel in Baltimore
#14 Romantic Hotel in Baltimore
#14 Family Hotel in Baltimore

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