THE PROS: 1.The friendliest happiest doorman I ever met! Friendly front desk also. 2.Parking is attached to the hotel and depending on the spot you get you can be in the lobby in under three minutes. 3. Room was small and there are no views of the harbor because of new construction but it was clean and had a microwave,... more

Where do I begin? Following previous reviews, I'll use the number system to make it a little easier on myself! 1. Front desk is ridiculous - a joke. Hilton Honors Check-In? No chance. It took 15 minutes once we reached the desk as "Bob" answered every phone, answered every question asked of him on the phone and at one point,... more

Getting to the parking garage wasn't intuitive, but the hotel was super. Also within walking distance to many of the venues (Aquarium, restaurants, etc.) more

1.The front desk is rude, the phone was more important than the guests waiting in line. Very unhelpful and uninformed.Or just plain dumb. 2. The room is very small. Not worth the price. 3. At 4am on a Sat. the fire alarm went off. Walked down 12 flights and was told it was a false alarm and that it would... more

First night there, noticed ants in my room. Called to have them exterminated. Woke up in the morning with red spots on my face that I thought were an allergic reaction to the detergent used for their sheets. It turns out that this hotel has BEDBUGS and I brought them home with me! I am now undergoing a long, expensive,... more

We stayed at the Hilton Garden Inn while in Baltimore for a wedding. Poor choice. 1. The desk staff were unhelpful, bordering on rude. The phone was far more important to them than the person standing waiting for assistance. They were either too uninformed or too lazy to give appropriate instruction about the rather odd garage situation. 2. The hot... more

So I hate going to Baltimore (frequently) as the hotel choices are pretty shabby - most need work! I was excited that this Hilton just opened and the rooms were clean and the staff was nice. But they still have a lot of work to do- the little things were missing. No robes, slow room service, no bottles of water... more

Everything in this hotel was pretty nice - from the lobby to the room to the health club - and the location is good. I was kind of surprised at the size of the room. We had two double beds and that pretty much took up the whole room. The bathroom was small, too. But otherwise the place was very... more

i was really excited when i was going to get stay in the new hilton in baltimore for otakon. but after i got there, i was just saddened. Firstly we got a room with two beds and paid for that months in advance. they didn't have any and gave a room with a single bed and didn't change the price.... more