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All 69 Baltimore hotels

Hilton Garden Inn Baltimore Inner Harbor

3.0 of 5 Hotel   |   625 South President Street, Baltimore, MD 21202
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Ranked #17 of 69 hotels in Baltimore
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
andersce Wilson, North Carolina
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389 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilson, North Carolina
Top Contributor
56 reviews 56 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have been to Baltimore many times over the years. We were here this time seeing family and friends. The last trip we stayed at The Marriott Waterfront, which was very nice, but didn't want to spend as much on a room this time. I remember seeing this hotel last time and decided to give it a chance. Pros- Location-... More

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are pleased you enjoyed your visit with us so much and I appreciate you taking the time to share feedback. The vibrant Harbor East location is fantastic and enjoyable for everyone. I am sorry about the glitch with the AC, but pleased that the team member responded so quickly. We hope to welcome you back to the Hilton Garden... More

Highland Park, New Jersey
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at this particular hotel and was not pleased in the least. My friends and I (all females in our early 20s) were harassed by not one but two of the valet drivers, one of which said he wanted to "take us to the hood". Our room was pitiful for paying $217 for a Sunday night. The beds were... More

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share feedback following your recent visit to Baltimore. I am truly sorry that this was your experience as it is not indicative of our premium service provided. While feedback like this is not enjoyable to hear, it is very important to us so we know where our re-training attention should be focused. I... More

Branchburg, New Jersey
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice Hilton Garden in a good location downtown Baltimore. There are lots of restaurants close by, and the inner harbor shopping & attractions are a short walk away. The staff was amazingly friendly. The check in was really fast. I would say that every employee was very friendly from front desk to housekeepers. The room wasn't huge,... More

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you so much for such lovely feedback following your visit to the Hilton Garden Inn Baltimore Inner Harbor. I am pleased you enjoyed the service you received so much! The Harbor East location certainly is a benefit and it is fantastic you were able to take advantage. I look forward to sharing your comments during our team huddle on... More

Plymouth, Massachusetts
Top Contributor
50 reviews 50 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here for a big business meeting. Staff was great! Had a issue with my bed and they gave me a new room right away. The hotel was a good place to have our meeting for the week and would come back again. Good view of Camden Yards ball park next door.

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Richmond VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay... directly across from the Four Seasons ... and I only mention that as a landmark.. because there's so many distractions that you may miss the hotel entrance. Quiet, clean and great place to stay, centrally located.....

Review collected in partnership with Hilton Garden Inn

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Howell, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is fine. Clean, comfortable and convenient. However, if you plan to use the valet parking, be aware that you will have to wait an unreasonable amount of time for your car. If you're not parking, this hotel is one of my favorites.

Review collected in partnership with Hilton Garden Inn

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share details of your visit to our hotel. I am very pleased you enjoyed the staff so much and I am sorry for the impact of delayed valet retrieval. I have shared your comments with the operator as they are very committed to guest service and they will absolutely find this feedback important.... More

Baltimore, United States
1 review
3 of 5 stars Reviewed 1 week ago

Not worth the price; I was disappointed with the general ambiance of the hotel. Marriott Harborside is a better grade hotel and only a few dollars more with greater elegance. Would not consider staying here again.

Review collected in partnership with Hilton Garden Inn

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share feedback following your visit to Baltimore. I am sorry that our overall design and feel was not to your liking and I appreciate you letting us know. I hope that if you change your mind, you will choose to stay with us in the future for an excellent visit. More

Savannah, Georgia
Top Contributor
53 reviews 53 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I checked into the Hilton Garden Inn Inner Harbor, MD on Sunday March 23, 2014. When I got to my room I was not able to get into the room. It looked like the key was working but the door wouldn't open. I went to the elevator lobby and called the front desk. I was told that for that room,... More

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Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More

Mountain Home, Arkansas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was extremely friendly and by the time I finished my stay, they knew me by my first name. The rooms were clean and user friendly. I would recommend the hotel to everyone. If you needed service they would assist you to your location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share feedback following your visit to Baltimore. I am pleased you experienced the premium service for which we are known and we look forward to welcoming you back to the Hilton Garden Inn Baltimore Inner Harbor for future visits! More

Traverse City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotels location was excellent and the staff was very helpful and courteous. Whole Foods and a CVS just around the corner and a cinema right next door with the water front a block or two away. Beds too springy for me.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

I am pleased you enjoyed your visit so much and the vibrant Harbor East location, and all of the shops and offerings, was so pleasant for you. We hope to welcome you back for future visits! More

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Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Hilton Garden Inn Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Baltimore Hilton
Address: 625 South President Street, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Business Hotel in Baltimore
#14 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
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