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Comfort Suites Columbia River

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3420 Leif Erickson Drive, Astoria, OR 97103
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Comfort Suites Columbia River
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greeley, Colorado
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

After reading some other reviews of this hotel, we were slightly worried that it would be loud because of the sea lions. This was not the case when we were there (end of July). Apparently there is a season for the sea lions and this is not the time when they are there. I was actually a bit disappointed not... More 

Was this review helpful? Yes
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Thank you for taking the time to post a review of your stay at our property. I remember your adorable baby, a redhead, I believe, and I hope that your family was able to make all of their flights back home. (I belive I helped with the boarding passes as well!) We look forward to your next trip to our... More 

Las Vegas, Nevada
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had to find emergency accommodations for one night in Astoria. Thank goodness Comfort Suites had a vacancy. Rooms are hard to find. Because of that, rooms are also very pricey, about twice what places elsewhere would charge. Our room was comfortable, clean, and well-appointed, but it was also noisy. Some families with no hotel etiquette happened to be there... More 

Was this review helpful? Yes
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Thank you for taking the time to post your comments and reflections about our Comfort Suites. We take pride in our property, and even in the "rock and roll" of summer, want to have those added touches of excellent customer service along with our fresh baked cookies in the evening. I am so glad that you called down to the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Alright accommodations - way overpriced, older motel, pretty clean, not very quiet. Beds were not comfortable, ac worked and room was decent size. Staff was unfriendly except front desk clerk was nice. Wi-fi worked, breakfast was probably edible but didn't look very appetizing so I didn't try it. It all would have been acceptable but for the price, should have... More 

Was this review helpful? Yes
Kourtney S, Front Office Manager at Comfort Suites Columbia River, responded to this review

I want to apologize on behalf of the hotel, as the prices are high in the summertime. I really hope to accommodate each guest as their individual needs expect. I really hope that next time you visit you will call me personally and ask about special rates, as I would love to try and please you again. Thank you so... More 

Winnipeg, Canada
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Big fans of Comfort Inn. This one was by far the worst we stayed at. The rooms were decently clean but the staff was very stand offish and not friendly at all. We were never said hi to and had to go out of our way to get service. Again not the normal for this chain. When checking out the... More 

Was this review helpful? Yes 1
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Dear Donna, Thank you for taking time to make comment about your stay. I am very upset about your dissatisfaction, and plan on talking to each of my staff about your stay. Please accept my apology for the lack of excellent customer service that I know we can give. Even in our busiest of times, we must remember to thank... More 

Denver, Colorado
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was decent, not the best or the worst I have stayed in. The staff was semi-helpful, but most of them seemed to have a chip on their shoulder. The biggest drawback to this hotel was the price. They were asking for more than I have paid for five star hotels. If they are going to charge that much... More 

Was this review helpful? Yes 1
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Dear Tim I am very distressed to read your review. I really think that my staff let you down, and that is something I can do, on behalf of my staff. I can apologize for the poor service you received. I will use your comments as a training tool for my staff so that we share our very positive customer... More 

Damascus, Oregon
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfort Suites Columbia River is right on the Columbia River. The wonderful Astoria Riverwalk and trolley extends two miles or so behind the building. The views are outstanding! The inn is situated alongside the East boat basin which has become THE place for sealions to hang out. We found the hotel to be comfortable and appealing with one exception. The... More 

Was this review helpful? Yes 1
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Thank you for taking the time to post your comments! if you can believe it, the sea lions slipped out of town last week and the comments this week range from "OMG, we came to see the sea lions" to "Where did you put them?" I believe they have migrated down the coast, but I do not put it past... More 

Virginia City, Nevada
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stay at many Choice Jotels and this one is quite nice. Hot, cooked breakfast is included and all rooms are suites. These hotels used to have hide a beds in the sitting area, and some still may, but this property just had a small love seat. That is critical for families with more than two children! The indoor pool... More 

Was this review helpful? Yes
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Thank you so much for taking the time to write a review. We appreciate the comments and wish we could offer better views during the summer months from the main floor, but the greenery really takes over...Our 3rd floor views are spectacular still, but they sell out quickly! We will look into that "fish tank" feeling in the pool area,... More 

Sequim Texas, United States
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property has been updated by new ownership and is well appointed, comfortable, and offers all the amenities you expect at Comfort Suites. The location and the view are worth the price of the hotel. Right on the river with access to the pier to view the sea lions, ships, etc. Worth stopping!!

Was this review helpful? Yes 1
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Thank you for taking the time to post your comments about our property! We are certainly proud of the changes we have made and will continue to offer the very best Choice in our area! We look forward to your next visit! Regards, More 

Portland Oregon, USA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was very nice and larger than usual. Breakfast was fine (waffles + biscuits and gravy etc.) The location is about 2 miles E of the main part of Astoria but its right on the walking trail along the river. As we had a dog with us this was very nice. I plan on staying there next year.

Was this review helpful? Yes 1
Kitsy M, General Manager at Comfort Suites Columbia River, responded to this review

Thank you for your kind words about your stay and our hotel. We appreciate your comments and hope to see you again very soon. Kind Regards, Kitsy More 

Parkdale, Oregon
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a very nice hotel and in a great location. The room was very large and nicely appointed. I was able to walk everywhere I wanted to go. Just behind the hotel is the riverwalk trail which follows the river and provides access to many eating and drinking establishments. There is quite the food scene in Astoria with 4... More 

Was this review helpful? Yes 1
Kourtney S, Front Office Manager at Comfort Suites Columbia River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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