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Candlewood Suites Jacksonville

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4990 Belfort Rd, Jacksonville, FL 32256
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Candlewood Suites Jacksonville
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127 Reviews from our TripAdvisor Community

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Traveler rating
    73
    38
    6
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Me and wife stayed here for her medical visit at Mayo. We were there for 5 days. The room was spotless and the stay was pleasantly relaxing. The area was in the business district but it still was surprisingly quiet. Staff was very polite. I recommend this hotel to everyone.

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for the recommendation! Thank you for taking the time to post on your recent stay with us. It's great to know that you had a great experience overall, and we do hope you will be back when your travels lead you our way again. We appreciate the 5 star rating! More 

Jacksonville, Florida
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 14, 2015

The Candlewood Suites location on Belfort Road of Jacksonville, Florida is a one of a kind. This location is perfectly located within reasonable driving distance from Jacksonville's downtown, its best malls and Jacksonville Beach. The rooms are beautiful with a modern look and feel to them with very reasonable rates. It is the staff though that makes this location feel... More 

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for the post and warm comments. We all wish you the very best in your future endeavors here in Jacksonville. Good luck! More 

Warrenton, VA
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 11, 2015

We were greeted with huge smiles and a really quick check-in process at the front desk. The clerk was exceptionally helpful and eager to please. The rooms are typically spacious and very well equipped with plenty of cookware, dishes and utensils, including a full size refrigerator and a dishwasher. The spotless bathroom was huge but had little counter space. This... More 

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your comments. The Candlewood Suites Jacksonville has one of the best hospitality teams in our market! No doubt! We sometimes miss the mark; but, we hope to keep that the exception rather than the rule. And, we always ask that our guests give us an opportunity to make it right if they experience a problem. Thank you... More 

Atlanta, GA
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 5, 2015

If you've read any of our other reviews, you know we have pretty high standards. We're currently staying here because we are in FLA for an unspecified amount of time and we have been really pleased with our experience here. There are only 2 things we don't like: 1) no pool 2) the AC has a hard time keeping it... More 

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate the thumbs up! Thank you for taking the time to post and provide feedback on your experience with us, as well as a 5 star rating. Thank you! More 

Orlando, Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 30, 2015

I can't say enough good things about this property and the staff. The entire staff at the Candlewood Suites were all absolutely amazing, which to me makes all the difference especially when your away from home as much as I am. The manager also provides a catered dinner meal on Monday and Wednesday evenings which was a really nice surprise.... More 

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

What a wonderful review and rating! We do however need to note that this great review is not for our property, the Candlewood Suites Jacksonville. There are times when reviews are posted to the wrong hotel...both the good and the bad; and, this is one of them. We would also love to have some of those fresh baked cookies! Thank... More 

Winter Springs, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 18, 2015

Upon arriving, I knew this wad a fairly new hotel so I expected it to be neat and clean . I was not disappointed. Rooms are spacious and modern. The staff is very friendly and very attentive. Plenty of places to eat and close enough to the stadium. Public transportation is a definite minus.

Was this review helpful? Yes 2
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We're pleased to know that you found our property to be neat and clean. Thank you for booking your room with us. We hope that you will consider staying with us again if your travels bring you back to our location of Jacksonville; also, we hope you will seek out other Candlewood Suites locations during your future trips. Thank you... More 

Jacksonville, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

My husband and I just stayed four nights here. It was our first time staying at a Candlewood and the experience was great! The room was in great condition, the employees were attentive and kind, the cupboard was a nice benefit, and free laundry service is amazing. We have definitely found our new chain of hotels to stay at when... More 

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Its fantastic to know that your experience with us has influenced what will be your hotel of choice in the future! We appreciate that you gave the Candlewood Suites Jacksonville a try. Our brand is designed for the long term stay; but, also work out perfect for a shorter stay. The complimentary laundry facility is one of our most appreciated... More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

Never stayed at a Candlewood Suites before but we will look for them in the future. My husband and I have very different schedules so it was great having a separate space for working or watching tv. Rooms are tastefully decorated and the small kitchenette sufficiently outfitted. The honor system for purchasing snacks or lite meals was a refreshing endorsement... More 

Was this review helpful? Yes 2
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Its great to know that your first experience with our brand was a positive one; we hope we thoroughly exceeded your expectations! We are also happy to hear that you will be looking for other locations on your future travels. We thank you for taking the time posting, providing feedback and a ranking! We hope to see you again when... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

My thanks to the entire team at the Jacksonville Candlewood Suites. My mother and i were on our way back north from visiting relatives in Florida, and we needed a place to rest after seeing some sights while traveling. They were able to get us in on short notice, and the service from the front desk at both check in... More 

Was this review helpful? Yes 2
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you! Thank you for the compliments on our front office staff; it was great to read them! We appreciate that you chose to stay with us during your travels through Florida. We appreciate the 5 star rating. More 

Canela, RS
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 stars Reviewed June 8, 2015

Huge room, confy bed, good bathroom, well equipped kitchenette, nice surroundings, great staff, reasonable rates. Nothing bad to say about this place. Unfortunately, it's located in Jacksonville, a very boring city.

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Yup...we giggled! We're thrilled to know that you enjoyed your suite & kitchen; also, that you found our beds comfy too. We have just completed a major undertaking and all of our mattresses are new. We are receiving a lot of good reports and thank you for mentioning the comfort. There are actually a lot of options for things to... More 

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