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Candlewood Suites Jacksonville

2.0 of 5 Hotel   |   4990 Belfort Rd, Jacksonville, FL 32256
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Ranked #20 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Doug G Jacksonville, Florida
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84 reviews from our community

Traveler rating
    43
    30
    6
    1
    4
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13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms Are Very Clean And Service Is Outstanding. Use Of Washers And Dryers Are Free To Guests. Prices Are Very Reasonable For Longer Stays And Rooms Are Very Comfortable. Staff Is Amazing And Takes Care Of Your Needs Quickly And Professionally.

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate your time in submitting your comments and feedback; also for your rating of your experience with us. Thank you for the compliments on our staff and the service they provided; we love to hear that we are delivering on our promise to make our property a Great Hotel that our guests Love!! Thank you! More

jacksonville,fl
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been a little slow in doing this review. I stayed at the Candlewood Suites on Belford Rd while my husband was a patient in the hospital down the street. My first stay was from Sept 23 until Sept 26. Stayed on the 3rd floor. Very nice studio suite. The bed was very comfortable and the room was clean.... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We don't mind at all if your comments may have been a "little slow" as we are happy that you took the time to provide feedback on your experience and provide a rating. We also hope that the next time you are in Jacksonville it will be a trip for the purpose of enjoyment and pleasure! Good luck to you... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a room at another hotel the weekend of the Georgia/Florida game. I was a little skeptical of the other hotels because of the reviews. I checked trip advisor on the way down to Florida and noticed that they had a room that had just became available at Candlewood Suites. So, I cancelled at the other hotel made a... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We couldn't be happier to hear that you made the change on where to stay during your drive to Jacksonville. We hope that we have delivered an exceptional experience and that you will look for our brand in other location in which you travel too! We will let Janet know your comments. Thank you for the positive feedback and for... More

Myrtle Beach, SC
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent Friday evening at the Candlewood, and it is one of my favorite places to stay in the Jacksonville area. Check-in was pleasant, considering I arrived quite early. Steven was polite, and very accommodating, and found me a clean and ready room quickly. The rooms are top notch....clean, quiet, comfortable, and they have all the amenities needed for a... More

Was this review helpful? Yes 2
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for taking the time to leave a review of your recent visit! We like to hear back from our guests and get feedback on how we're doing. We'll also be sure to have Steven read your post. Thank you again for the comments and the rating, we appreciate it so much! More

Georgia
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 10, 2014

Greeted by Janet, who was very friendly and told me about the snack room. The Room was spacious and clean. Air worked good. Water pressure was a little low in the shower, but nothing major. Check out was good. I'll be back next time I'm in the area.

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you so much for taking the time to leave feedback on your recent visit with us! We will certainly be sure that Janet reads your comments. We certainly hope to see you again when your travels bring you back to Jacksonville. Thank you for the rating! More

Manila, Philippines
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

I make frequent business trips to Jacksonville that require a stay of 10 days or more. During these stays, I've lived in extended stay type units as well as middle class motels. This was my first stay at Candlewood and can honestly say that this has been the most pleasurable stay in many years. The room is clean and very... More

Was this review helpful? Yes 2
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We are excited to learn that your recent stay with us has been your "most pleasurable stay in many years." We hope that you will continue visit us when you are in Jacksonville. Thank you for the feedback and the 5 star rating on your experience! We appreciate it! More

Jacksonville, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 1, 2014

I recently relocated to Jacksonville for a new job and needed an extended stay hotel for two weeks until I found a permanent home. Candlewood Suites is located right by my job so it was a perfect location. My stay was great. The staff were incredibly friendly and helpful. The hotel is pretty clean overall and housekeeping did a great... More

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

The team here at Candlewood Suites Jacksonville appreciates that you took time to comment on your recent stay with us. We're pleased to know that you found the property clean and our staff helpful and friendly. Thank you for booking with us and we hope we have made you a loyal CWS guest. Thank you also for the rating! Good... More

1 review
5 of 5 stars Reviewed September 23, 2014

I needed a last minute hotel room for a business trip to Jacksonville. After reading the reviews for this hotel, I decided to book a room. My stay was great! From talking to Steven on the phone to seeing Hannah at the front desk, the service was excellent. Even with the remodeling and new carpet going in, the place was... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your comments as they are important for the overview of others that are considering booking a location when they are not familiar with the area. We hope that you will return during your next visit to Jacksonville. Steven and Hannah have read your feedback; they appreciate that you mention their services. Thank you for the 5 stars! More

Saratoga Springs, New York
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2014

Stayed on my visit to see my boyfriend who has been working in Jacksonville for last month. Large suite and comfy beds!! Would be great if they had King size beds but the Queen worked. Great location to the shopping, farmers market, beach and restaurants! Wonderful service. Cute little store that is based on "honesty purchases".

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We're so glad that you found our beds nice and comfy! Thank you for choosing us; and, thank you for the rating. Please book with us again when your travels bring you back to Jacksonville. More

Fl
Top Contributor
81 reviews 81 reviews
72 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 11, 2014

Checkin was super friendly and professional ..They prob. should train the Holiday Inn staff here . The room is nice modern and clean great tv reception internet works well too...I think this and the EVEN brand is the future for IHG ...

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate your kind words and we're happy that you enjoyed your stay with us! Please come and visit again the next time you are in Jacksonville! More

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Additional Information about Candlewood Suites Jacksonville

Address: 4990 Belfort Rd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Jacksonville 2*
Number of rooms: 111
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Also Known As:
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Jacksonville
Jacksonville Candlewood Suites

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