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All 131 Jacksonville hotels

Candlewood Suites Jacksonville

2.0 of 5 Hotel   |   4990 Belfort Rd, Jacksonville, FL 32256
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88%
Ranked #23 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (71)
  • Photos (63)
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71 people have reviewed this hotel

Traveler rating
    35
    26
    6
    0
    4
See reviews for
8
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Shipdham
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

I am sure there may be better places in Jacksonville but none can beat this one for warmth of welcome and friendliness. I was particularly impressed by Hannah's personal welcome to me on my return back one evening - all the better as I don't think I had seen her before. This attention to detail makes you feel particularly welcome... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for mentioning Hannah; she is a spectacular team member and person, and I will be sure to have her read your comments! Thank you for the rating on your recent stay and we hope you will be back again in the future. We appreciate your kind words. More

Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2014

Having booked different 'economy' hotels in the past I'm always wary when trying a new one. We have stayed in good ones and utterly dreadful ones but I'm pleased to say this place was really very good. Myself and a friend were visiting Jacksonville for the Florida Country Superfest and stayed at the Candlewood for two nights. We were hoping... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

You have completely and pleasantly surprised us with your complete overview of our property and stay with us; incredible! We sincerely thank you for putting the time and detail to your post. Please know that we appreciate all of your comments and the 5 star rating on your experience! We also hope that you find yourself looking for other Candlewood... More

McDonough, GA
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2014

Daughter was in Jacksonville for a regional track meet so we traveled to spend a little time with her. She was at a Marriott .3 miles away at a rate of $210 per night. Our room was $70 per night. The room was clean, with comfortable bed and gave us everything we needed. Front desk staff was very friendly and... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We are happy to know that you found the value in selecting Candlewood Suites Jacksonville for your recent trip to Jacksonville. Thanks so much for the ranking you provided on your experience with us. Just to note: there is a Dave and Buster's restaurant within walking distance from our property and we are sorry that one of our staff was... More

Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

I was in such $60-$70 a night this place surely packs its fair share of a punch. Only negative is checking in after 11 is a bit of a nuisance and no breakfast. But truly these dont really count against the hotel in my book. Clean, friendly, not to far from nice things. Perfect bang for your buck.

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Our sincere apology for the issues with your late check in experience; we have a staff member here 24 hours a day and hope that they were able to assist you. Thank you for the 5 star rating and for providing comments for other readers to view. There is value in choosing Candlewood Suites for one's lodging needs and we're... More

1 review
4 of 5 stars Reviewed May 22, 2014 via mobile

My family and I stayed at the jacksonville, FL Candlewood Suites at the beginning of May of this year and we really liked it. We were there for 7 days. The room we had was very clean and we had a suite with fridge, dishwasher, mini stove, two TV's and a bunch of other nice things. We had to bring... More

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CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your tripadvisor post! We will take a look again to be sure that the .50 sodas is not being advertised on our web site any longer; we're sorry if this caused any confusion for you. As you stated, housekeeping is weekly but fresh towels and linen can be obtained at the front desk if our guests prefer... More

Miami, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 14, 2014

We spent a total of 3 weeks here on business in March and April and really enjoyed our stay. We got the "suite" which offered a bedroom with living rm that has a sofa bed, full kitchen and nice size bathroom. The room was comfy and very clean an awesome value for the price. Housekeeping is once a week which... More

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CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for the rating and for taking the time to post on your experience with us. We have a wonderful staff that has a goal of delivering exceptional guest service and a very clean suite for our guests. It is most pleasant when we hear that we "got it right!" Thank you so much! More

Düsseldorf, Deutschland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

This is a nice play to stay. Very friendly staff and clean rooms. I can highly recommend that place. In the area around you can find supermarkets, restaurants and so on... A few minutes to the beautiful shores.

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your recommendation; we appreciate that so many guests like you will take the time to provide feedback and comments to read for others when considering a stay at the Candlewood Suites Jacksonville. We are in a good, clean and quiet area and we're happy that you mention this. Please come and visit us again the next time... More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed May 13, 2014

Their business is best suited for the extended stay visitor and my stay was indefinite. They made checking in and out very simple and seamless. I have to say that Reservations was very accommodating of me, as I didn’t have a pre-booked reservation and I was very uncertain as to how long I’d be staying. The amenities and facilities of... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you so much for all of your positive and uplifting words within your feedback. We are all so very pleased that you enjoyed your time here with us and that we were able to make your transition a better one. We also appreciate the rating very much. Come and visit us again! More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 3, 2014

This place doesn't have anything extremely wrong with it. But it is a solid two star location. Room was basic queen and overall decent. Wife and I didn't sleep very well and it was hard to get a good room temperature. Water pressure in shower very weak but the sink was perfect. Hotel seems a bit used and that's why... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Startrekcaptain, Thank you for taking the time to provide us with a review. We strive to provide impeccable customer service and accommodations. Please accept my sincerest apologies for any difficulties that you may have encountered during your stay with us particularly with the room and bathroom amenities received. We assure you that this is not up to our standards... More

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2014

Everything about this location is great! From the people to the location , everything is great! I could hardley believe i was getting such great service (including free laundry and fitness center) for the price! Staff and Management are Soo great and welcoming, they really are a family there and make you feel right at home. I cant say enough... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We are thrilled that you found us "Perfect." Once the traveler understands the extended stay property, like Candlewood Suites, they seem to love the concept and how our hotels operate...being considerate of the longer term guest and their desire for privacy. Yes, if feels more like staying with family and for this we love our jobs and the opportunity to... More

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Additional Information about Candlewood Suites Jacksonville

Address: 4990 Belfort Rd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Jacksonville 2*
Reservation Options:
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Also Known As:
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Jacksonville
Jacksonville Candlewood Suites

63 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#11 Best Value Hotel in Jacksonville #36 Business Hotel in Jacksonville #40 Family Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The Candlewood Suites Jacksonville knows what you need. Business, families and extended stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites is designed from the group up just for you. We are just minutes from Downtown Jacksonville, Jacksonville Beaches and St. Augustine. The Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus there s great shopping, dining and exciting entertainment at St. John s Town Center, Jacksonville Landing and 5 points which are just a short drive away. When its time to get connected away from home we know what you need, high speed Internet, cable, sports, movie channel and DVD player. When you need to burn some energy the fully equipped fitness center will help melt the stress away. When visiting Jacksonville, Florida we know what you need. The Candlewood Suites Jacksonville is your best stay, for a week, a month or even a year. ... more   less 
Number of rooms
111

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