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All 131 Jacksonville hotels

Candlewood Suites Jacksonville

2.0 of 5 Hotel   |   4990 Belfort Rd, Jacksonville, FL 32256
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Ranked #25 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sonny B Jacksonville, Florida
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74 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Jacksonville, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I stay here a couple of times a month, sometimes for a week or more. I have been staying here for a couple of years. I work nearby and find this hotel very pleasant. The staff always addresses me by name which is a nice personal touch. Almost a year ago I became hospitalized while here and my wife had... More

Was this review helpful? Yes
Ada, Michigan
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here in early July. Discovered on day 3 of our stay that our room was infested with fleas! We were in Jacksonville for a medical visit to Mayo Clinic, and needless to say, this situation added immense stress at an already stressful time :( Requested to have the last night of our stay transferred to another IHG property that... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Please know that my apology is sincere. In reviewing the original email sent to you and your reply, I read that you were not happy with the resolution and the refunding of the room and tax charges for the night in which you discovered flea bites. The room was treated and added back to the system once we found no... More

Bainbridge, Georgia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From check in to check out service was great.The lady that checked us in was very polite and helpful where other places they just want to get you checked in, but any questions we asked she answered with a smile on her face. I believe her name was Janet forgive me if I'm wrong she made us feel welcome.The room... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

The staff is so pleased that you felt genuinely welcome; we had Janet read your comments and got an applause for a job well done! Thank you for your feedback and your mention of Janet. We appreciate it so much and we also appreciate the rating! We hope to see you again in your future travels! More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

I am sure there may be better places in Jacksonville but none can beat this one for warmth of welcome and friendliness. I was particularly impressed by Hannah's personal welcome to me on my return back one evening - all the better as I don't think I had seen her before. This attention to detail makes you feel particularly welcome... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for mentioning Hannah; she is a spectacular team member and person, and I will be sure to have her read your comments! Thank you for the rating on your recent stay and we hope you will be back again in the future. We appreciate your kind words. More

16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 16, 2014

Having booked different 'economy' hotels in the past I'm always wary when trying a new one. We have stayed in good ones and utterly dreadful ones but I'm pleased to say this place was really very good. Myself and a friend were visiting Jacksonville for the Florida Country Superfest and stayed at the Candlewood for two nights. We were hoping... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

You have completely and pleasantly surprised us with your complete overview of our property and stay with us; incredible! We sincerely thank you for putting the time and detail to your post. Please know that we appreciate all of your comments and the 5 star rating on your experience! We also hope that you find yourself looking for other Candlewood... More

McDonough, GA
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 5, 2014

Daughter was in Jacksonville for a regional track meet so we traveled to spend a little time with her. She was at a Marriott .3 miles away at a rate of $210 per night. Our room was $70 per night. The room was clean, with comfortable bed and gave us everything we needed. Front desk staff was very friendly and... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We are happy to know that you found the value in selecting Candlewood Suites Jacksonville for your recent trip to Jacksonville. Thanks so much for the ranking you provided on your experience with us. Just to note: there is a Dave and Buster's restaurant within walking distance from our property and we are sorry that one of our staff was... More

Jacksonville, Florida
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

I was in such $60-$70 a night this place surely packs its fair share of a punch. Only negative is checking in after 11 is a bit of a nuisance and no breakfast. But truly these dont really count against the hotel in my book. Clean, friendly, not to far from nice things. Perfect bang for your buck.

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Our sincere apology for the issues with your late check in experience; we have a staff member here 24 hours a day and hope that they were able to assist you. Thank you for the 5 star rating and for providing comments for other readers to view. There is value in choosing Candlewood Suites for one's lodging needs and we're... More

1 review
4 of 5 stars Reviewed May 22, 2014 via mobile

My family and I stayed at the jacksonville, FL Candlewood Suites at the beginning of May of this year and we really liked it. We were there for 7 days. The room we had was very clean and we had a suite with fridge, dishwasher, mini stove, two TV's and a bunch of other nice things. We had to bring... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your tripadvisor post! We will take a look again to be sure that the .50 sodas is not being advertised on our web site any longer; we're sorry if this caused any confusion for you. As you stated, housekeeping is weekly but fresh towels and linen can be obtained at the front desk if our guests prefer... More

Miami, Florida
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 14, 2014

We spent a total of 3 weeks here on business in March and April and really enjoyed our stay. We got the "suite" which offered a bedroom with living rm that has a sofa bed, full kitchen and nice size bathroom. The room was comfy and very clean an awesome value for the price. Housekeeping is once a week which... More

Was this review helpful? Yes
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for the rating and for taking the time to post on your experience with us. We have a wonderful staff that has a goal of delivering exceptional guest service and a very clean suite for our guests. It is most pleasant when we hear that we "got it right!" Thank you so much! More

Düsseldorf, Deutschland
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

This is a nice play to stay. Very friendly staff and clean rooms. I can highly recommend that place. In the area around you can find supermarkets, restaurants and so on... A few minutes to the beautiful shores.

Was this review helpful? Yes 1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your recommendation; we appreciate that so many guests like you will take the time to provide feedback and comments to read for others when considering a stay at the Candlewood Suites Jacksonville. We are in a good, clean and quiet area and we're happy that you mention this. Please come and visit us again the next time... More

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Additional Information about Candlewood Suites Jacksonville

Address: 4990 Belfort Rd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Jacksonville 2*
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Also Known As:
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Jacksonville
Jacksonville Candlewood Suites

63 photos of this hotel

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Room/suite (11)
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Hotel & grounds (7)
Room/suite (6)
Pool/beach area (1)
Bathroom (1)
Dining (2)
Other (12)
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Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#13 Best Value Hotel in Jacksonville #43 Business Hotel in Jacksonville
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Official Description (provided by the hotel)
The Candlewood Suites Jacksonville knows what you need. Business, families and extended stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites is designed from the group up just for you. We are just minutes from Downtown Jacksonville, Jacksonville Beaches and St. Augustine. The Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus there s great shopping, dining and exciting entertainment at St. John s Town Center, Jacksonville Landing and 5 points which are just a short drive away. When its time to get connected away from home we know what you need, high speed Internet, cable, sports, movie channel and DVD player. When you need to burn some energy the fully equipped fitness center will help melt the stress away. When visiting Jacksonville, Florida we know what you need. The Candlewood Suites Jacksonville is your best stay, for a week, a month or even a year. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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