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All 131 Jacksonville hotels

Courtyard by Marriott Jacksonville Butler Boulevard

3.0 of 5 Hotel   |   4670 Lenoir Ave S, Jacksonville, FL 32216
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Ranked #57 of 131 hotels in Jacksonville
A recent review
3 of 5 stars reviewed 1 week ago
PaxvilleBoy Manning, SC
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90 people have reviewed this hotel

Traveler rating
    27
    34
    20
    4
    5
See reviews for
17
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36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
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English first
Manning, SC
Top Contributor
100 reviews 100 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a group of hotels together. I was not impressed with the price given all the other ones nearby. The check-in process was confused and they took quite a while to find my reservation even after giving them my confirmation number. Then there were problems with the credit card on file and more delays. The staff was... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your experience at our hotel. I want to apologize for challenges you encountered with the Air Conditioner. We are a green hotel and they are sensored for energy saving purposes. I will check the settings and assure they are working properly. We like to give our guest choices where breakfast is concerned.... More

Augusta, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

When checking in no one spoke, not one smile and had no guest interaction. I try to give hotels 2-3 times to make it up. Well this is the third time with the same staff. Happy to say I wont be coming back to this hotel. I will not recommend this hotel. I work in Customer Service/Guest Relations and I... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to our hotel. I want to apologize for the lack of service you received. We obviously did not meet your--or our own--expectations for your stay. I will share this with my staff and we will make the corrections necessary to ensure we do not have this response in... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think you would be fine to stay here. It is clean and follows the typical Courtyard model. The only negative thing I have to say is the night we stayed our floor lost access to water so we could not use the toilet or shower until the following morning. We were not offered any sort of discount nor did... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. I appreciate the feedback and will assure all issues are corrected. I hope next time you are in Jacksonville you will give us another opportunity to serve you. More

Panama City, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Loved the hotel. Rooms great, pool and hot tub great, and staff super friendly and helpful. 2 problems, the internet in the business center is SLOW!!! Took nearly an hour to upload a few pictures from my SD card. And upon check in found a few hairs in the bathtub. If they can remedy these two things it would have... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to our property. I appreciate your kind remarks in regards to our staff and will pass those along to them. I hope that next time you are in Jacksonville you will give us another opportunity to serve you. More

Gainesville, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First the good parts--the staff that I met were all very nice. The front staff was very professional and the Bistro people were very nice and accommodating. The bed was pretty comfortable and I was able to sleep well. It was pretty quiet and relatively close by to good shopping and food options. Now the not-so-good parts--it's not exactly within... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. I appreciate your kind words in regards to the staff. We are always looking for feedback and ways we can make our hotel more enjoyable for our guest. I will address the issues mentioned so next time you come it will be a great stay. I... More

New York City, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 weeks while working in the Jacksonville area. The hotel is very nice and the staff is uber-friendly. There is a bistro in the lounge that I was able to get a few vegan choices at (I asked for no chicken). There is also a small convenience section with juices, snacks, and even some meals that... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time ot let us know how we are doing. I also want to thank you for your kind words in regards to the staff. I appreciate the feedback you gave in regards to the cleanliness of our hotel. It will only help us to improve. I am glad you were able to enjoy your stay.... More

Juno Beach, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

As expected from a Courtyard. Hotel is older but is completely updated. The staff at the Bistro as well as the front desk were exceptional, funny and fast. The only issue was the air conditioner in the room had a hard time keeping up and was loud but not enough to prompt me to call the front desk. It was,... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you so much for taking the time to let us know how we are doing. Your feedback is critical to the success of our hotel. I will pass on your kind words to our funny staff. We enjoy what we do and I guess it shows. I hope next time you are in Jacksonville, you will give us another... More

Johnson City, Tennessee
Top Contributor
97 reviews 97 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Updated rooms, clean bathrooms, great location, nice staff. What else do you need? If you are looking for a place near I 95, don't look any further. It's worth the money. Oh, almost forgot... we left behind some personal belongings and of course, we got them back with no hassle.

Was this review helpful? Yes 1
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for your kind words in regards to our location here in Jacksonville. Your recommendation means a great deal to our hotel. I am happy to hear we were able to assist you with your lost belongings. I hope that next time you are in Jacksonville you will give us another opportunity to serve you. More

Sayreville, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

We decided to stop on our way to Disney World and were looking for a hotel in Jacksonville. I'm very glad that we picked here! Between the friendly hotel staff and spacious/ clean rooms we were pleasantly surprised. It was a great value since we only paid $100 for the night and everything was perfect! I definitely would recommend this... More

Was this review helpful? Yes 1
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. It is great to here that we were able to accomodate you so well on your way to Disney. I appreciate your recommendation and I hope that next time you are in Jacksonville, you give us another opportunity to serve you. More

Houston
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 15, 2014

I stayed at this hotel for business and it is about a 25 minute drive to the airport and downtown Jacksonville. It is about 20 minutes to closest beach and 1 hour to St. Augustine (worth the drive if you can). The hotel has a good selection of breakfast. The rooms are clean and the staff is very accommodating. No... More

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. I appreciate the feedback you gave in regards to the staff and the cleanliness of the hotel. I agree a rental car is necessary because of all of the exciting things to do in and around Jacksonville. I hope that the next time your travels bring... More

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Additional Information about Courtyard by Marriott Jacksonville Butler Boulevard

Address: 4670 Lenoir Ave S, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jacksonville Butler Boulevard 3*
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Also Known As:
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Courtyard Jacksonville Butler Boulevard

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#30 Family Hotel in Jacksonville #52 Business Hotel in Jacksonville
Hotel Class
Number of rooms
137

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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