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All 131 Jacksonville hotels

Courtyard by Marriott Jacksonville Butler Boulevard

3.0 of 5 Hotel   |   4670 Lenoir Ave S, Jacksonville, FL 32216
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72%
Ranked #48 of 131 hotels in Jacksonville
A recent review
5 of 5 stars reviewed 4 days ago
Caitlin M Sayreville, New Jersey
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82 people have reviewed this hotel

Traveler rating
    26
    31
    17
    4
    4
See reviews for
17
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6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Sayreville, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

We decided to stop on our way to Disney World and were looking for a hotel in Jacksonville. I'm very glad that we picked here! Between the friendly hotel staff and spacious/ clean rooms we were pleasantly surprised. It was a great value since we only paid $100 for the night and everything was perfect! I definitely would recommend this... More

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Houston
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for business and it is about a 25 minute drive to the airport and downtown Jacksonville. It is about 20 minutes to closest beach and 1 hour to St. Augustine (worth the drive if you can). The hotel has a good selection of breakfast. The rooms are clean and the staff is very accommodating. No... More

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Huntersville, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I and our two children (ages 7 and 10) stayed here on our way back and forth (one night heading to and one night coming) from the Ft Myers, Fl area where our main vacation time was spent. We very much enjoyed this hotel: the staff was very friendly and helpful, the rooms and lobby were updated,... More

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Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. I am happy to hear we were able to make you and your families stay an enjoyable one. We hope to see you on your next trip to Florida. More

Augusta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I used too manage hotels. Unless you are in the profession you will have no understanding of the hard work, determination, and training you must go through ( management and employees). This team is TOP notch. Yes it is a Marriott so you may not expect any less but it's not true in all cases. From the front desk to... More

Was this review helpful? Yes 1
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you so much for taking the time to let us know how we are doing. I appreciate your kind words in regards to the staff at the hotel. It was great to hear we were able to exceed your expectations. More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel and amenities. We had three rooms and they were well-maintained and quite comfortable. We were arriving very late, and I called ahead to ensure that our rooms would be ready. I spoke to Joshua at the Front Desk , and he provided exceptional customer service over the phone and throughout our entire stay! What a great guy!

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Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. I appreciate the feedback as it is extremely important to the success of our hotel. I will pass on your kind comments to Joshua as well as the housekeeping staff. I hope that next time you are in Jacksonville; you will give us another opportuntiy to... More

Buffalo, NY
Top Contributor
76 reviews 76 reviews
54 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i generally stay in this area of Jacksonville when in town as it is close to where I need to be and i find the location to be generally convenient to other attractions. I - 95 is two minutes away and Butler Blvd goes directly too the beach area. St Johns Town Center is about a 10 minute ride and... More

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Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you so much for taking the time to let us know about your stay. I appreciate your feedback and look forward to the opportunity to serve you again. More

Columbia, South Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The customer service received from the front desk was horrible. Showed up and was just stared at. I told the front desk clerk I reserved online provided her additional information via phone from the Marriott website and she stated the confirmation was too long for this location. After she inputed the confirmation it was proven to be accurate. No apologies... More

Was this review helpful? Yes 1
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Jacksonville Butler Boulevard. You indicated in your response that the service your received was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet... More

Tampa, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 15, 2014

Had a great stay - spending two nights for Florid's Country Superfest. Have no complaints (ok, they ran out of the towels at the pool! woops!) 4th floor. Right next door to Cracker Barrel and Applebee's for eats. A bit of a ride (15 mins) to Everbank field,but still convenient. Oh...and there are no safes in the rooms. Decent experience.... More

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Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. I want to apologize for running out of towels at the pool. I will definitely assure this is addressed for future stays. I hope it did not inconvenience you too much. We do have safe's available at the Front Desk for guest use. These are available... More

NC
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 31, 2014

We spent 3 nights this time and 2 nights at this hotel in April. Even though they were sold out we had a quite stay. Bed was comfortable and the hotel was easy access to shopping, food and travel around town. Close parking and a VERY friendly staff made our stay pleasant.

Was this review helpful? Yes 1
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. I am delighted to hear you enjoyed your stay. I appreciate your kind words in regards to the staff and will be sure to pass those on to them. I hope that next time you are in Jacksonville you will give us another opportunity to serve... More

Duncan, South Carolina
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 24, 2014

The property was nothing special but it was clean. The front desk agents were very courteous and attentive. The location is convenient to i95 and Jacksonville but the lack of sidewalks in the area made my morning run difficult. I would consider staying here again, though.

Was this review helpful? Yes
Shannon D, General Manager at Courtyard by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know how we are doing. We are delighted that your stay with the Courtyard Jacksonville Butler Boulevard was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may... More

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Additional Information about Courtyard by Marriott Jacksonville Butler Boulevard

Address: 4670 Lenoir Ave S, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jacksonville Butler Boulevard 3*
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Also Known As:
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Courtyard Jacksonville Butler Boulevard

46 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#27 Family Hotel in Jacksonville #48 Business Hotel in Jacksonville
Hotel Class
Number of rooms
137

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